★ 1

We ordered subs via DoorDash and received a Chinese food dish when it said our Subway food was to arrive. We reordered from Subway hoping the DoorDash driver picked up the correct food from the correct restaurant. We’re trying to get a refund for the first order. We realize this is a DoorDash concern, but last time we ordered from this same Subway, they didn’t make a foot long sub and we didn’t get it. We’re trying paid for it, but it never got to us.

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★ 1

very bad customer service and expect a long delay on your online orders. They really just be hiring anyone these days

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★ 5

Our server was amazing. She asked all kinds of questions before putting things on the sandwiches. She was solo and we only ordered 2 subs but she was great! You can tell she likes her job which was refreshing!

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★ 1

got food poisoning. unsanitary and old food clearly

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★ 1

If you want a good churro, go to the gyro place across the room. And if youve been so unfortunate to be at the mercy of one of those footlong disasters, please dont let it refine your opinion on Mexican cusine. Going into this, I didn't expect high quality churros, but I left appalled. There was nothing wrong with the service, my rage is only derived from this churro. There is no god, because if there were they would never allow this monstrosity to rain down upon this sacred food court. Go to ciaro gyro for a churro.

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★ 1

Probably one of the worst subways ive been to, theyre slow, and dirty. Only saving grace is one or two good employees and the fact that they still have pizzas. Update: still awful. Found hair in my pizza

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★ 1

I used the app and order a sandwich and when I went to pick it up, it was made wrong. It wasn’t toasted so I asked the employee to toast it. He did and then went into the back and started screaming curse words at the only other employee working there and it echoed through the entire food court. He Came back only to take the sandwich out of the oven give it to me and then went back and started screaming at her again. It wasn’t about the food either because he was the one who made the sandwich, I could see from where I was sitting. It was an old man with graying messy hair. Very inappropriate and scary. And I didn’t even get a good sandwich out of it :(. Guys like him should not be allowed in service. The woman was very nice and I feel bad that she has to work with him.

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★ 1

I got nauseous over the smell of the flatbread. It smelled really off. Couldn’t even eat it.

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★ 5

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★ 5

I was served by Amanda and Ruey. I asked Ruey to make me a sub that he thought I would like and that he did. It was a mix of sweet and spicy and I absolutely devoured it. Hoping to see you next time I swing by!

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★ 5

Amanda made me a awesome sandwich ..cookies were fresh. and the price wasn't bad.. they cut there meat fresh now..off the log.

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★ 1

Didn't have any bread besides wheat.

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★ 2

Old toppings, not a very good sandwich. I don't think any of the veggies were fresh. The lettuce was wilty, the spinach was on its way out, the green pepper and cucumber was starting to get clear which doesn't happen to my cut veggies at home until after a week, the tomatoes had also lost a lot of water skin curling in at the sides and mushy. So much for fresh. I guess the turkey and bread were okay, but those things keep a lot longer than cut produce. I'm disappointed and I hope they see this and make improvements.

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★ 5

New manager...doing awesome job 👏 bravo. sandwich on point clean fastest service ever..38 seconds for a footlong.. wow..everything fresh..!!! old reviewers can't touch this..!!

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★ 1

They do not know how to properly prepare the sandwiches here. Bread was soggy and meat was a mess. Look at other locations before ordering here.

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★ 1

Very bad service

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★ 1

1 guy working at noon, super grubby n slow. I honestly can’t believe this place is still in business

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★ 3

Nice place I eat there a lot ( lol )...but the food selection is basic and simple.

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★ 1

They can’t even get Uber eats orders correctl, I ordered the outlaw and got a completely different sub. Definitely retrain your employees.

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★ 5

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★ 5

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★ 1

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★ 5

A subway sandwich survived the Smollett attack and the body builders he hired to attack him must like subway because they let him keep his and the shoelace noose they made together. And those are big dudes.

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★ 4

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★ 5

Small but fast quick bite if you're in the mall with fresh ingredients and good people

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★ 5

The best worker's and food.

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★ 1

very bad customer service👎👎👎

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★ 4

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★ 4

Ok I think

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★ 5

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★ 5

I don’t LOVE Subway and I barely review anything online ever, but I think my experience today is worth sharing. I came with a group of about 500-600 people to the food court, and naturally most people went to Subway. The employees didn’t expect it, but they handled like champs. Despite the stress, it was very speedy and every employee smiled the whole time. For a bunch of people who probably don’t get paid enough, they gave me and everyone else in line the upmost curtesy. Thank you for a great experience!

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★ 4

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★ 4

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★ 1

Meatball sub was great now it's to the sauce is to sweet

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★ 4

Basic sandwiches

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★ 4

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★ 5

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★ 4

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★ 5

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★ 3

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★ 5

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★ 5

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★ 1

Food was sloppily made, they used the same knife to cut every sandwich, different meats in same container, and bain needed to be cleaned very badly. Needs a lot of work to be done

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★ 5

Quick friendly service with a smile. Tables were clean and ingredients were fresh. Not too busy either!

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★ 4

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★ 2

The "gentleman" that was behind the counter today was impolite and discourteous. He refused to look me in the eye despite my requests to how he was and did not acknowledge my requests in any manner other than to slap them on the sandwich like I was bothering him. When asking for the additional toppings he rolled his eyes, all the while refusing to look at me or acknowledge my existence as a person or a customer. The only reason I am goving this 2 stars instead of 1 is because the lady behind the counter was polite to me when I made the purchase.

Even though I know it is no great loss to you subway, I will never go to the subway in East towne again.

Source: Google

★ 5

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★ 5

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★ 4

Typical subway sandwich.

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★ 5

Always good food, perfect bread, wraps, soup & salads at good value prices.

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★ 4

It's a Subway, you know what to expect.

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★ 4

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★ 3

Food was great. The waitress was soft spoken. A little hard to hear her. But over all good

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★ 1

There should be someone at the counter at all times, especially during a lunch hour. Came here a few times and no one was standing there

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★ 1

Source: Google