★ 1

Had to wait for an whole 40 minutes to get food

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★ 5

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★ 5

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★ 5

We had a last-minute emergency with a catering order that I personally forgot about—completely my mistake. With no time to spare, I reached out to Subway in Milton, hoping they could help. Not only did they step up, but they also prepared a large sandwich order on incredibly short notice. We picked up the rest of the items we needed from Piggly Wiggly, and although we arrived slightly late, the meal was delivered and very similar to what we originally planned to serve. I was blown away by Subway’s speed, professionalism, and willingness to help in a pinch. Huge thanks to the team there—they really saved the day.

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★ 1

I visited Subway around 8:30 PM after a long day, hoping for a quick and easy meal. Unfortunately, the experience was far from pleasant due to the behavior of the employee working at the time.

I ordered the Philly sandwich and was asked what bread and size I wanted. The employee mumbled, making it hard to hear, so I asked for clarification. He repeated the question with noticeable attitude. I responded with “wheat,” and he immediately cut in with “what size?”—in a tone that was unnecessarily aggressive, especially considering I was the only customer there. I replied “6 inch,” and he then asked what cheese I wanted. I simply asked, “What cheese do you have?” and instead of answering, he turned his back and said, “It’s listed right there.”

At that point, I decided to leave. Having worked in the food industry as a teenager, I understand how easy this job is, and I couldn’t believe how much attitude one may have, but I’ve never encountered this level of unprofessionalism. It’s disappointing and speaks to a lack of proper customer service training. I hope Subway takes this as a reminder to ensure employees are trained not only in procedures but in respectful communication as well.

Source: Google

★ 1

Ordered on the app with Google Wallet. Got the Wallet receipt, but no Subway receipt. Went to the store, no record of my order. Called another store, didn't send it to the wrong place. Called my bank and they confirmed the charge, plus told me the store number which the employee confirmed. Could not get ahold of manager to make my sandwich based on bank receipt, so now I have to dispute charge and close card so I don't waste my money.

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★ 4

Okay food, but sandwich artist wasn't the friendliest.

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★ 1

Absolutely no greeting, seemed like I was bothering them to even come in. The lettuce on my sub is brown, got a pretzel not 1 single piece of salt on it, they gave it to me and I said it doesn’t come with cheese sauce, I got a sigh and they gave me 1/2 cup of ice cold cheese sauce. Won’t be back they clearly don’t want the customers.

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★ 1

I wish I could have 0. They employees barely spoke to me. After every sub, I was met with “is that it” which felt like. Are you done yet? The veggies weren’t all there and what was did not look fresh. One of the sandwiches wasn’t even warm and it was ordered toasted. The flat bread has become so thin I thought it looked like a wrap. Portions on the sandwiches were so abysmal and the grand total for 3 subs and 2 cookies was $45! Never going back again!

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★ 2

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★ 2

I’m a big fan and order often at Subway. I order ahead and pick up. Here if you do that BEWARE they will put you behind walk in orders. We got there and they kept putting everyone else first. We ended up waiting at the restaurant for 20 min. They apologize and said they had a rush. This is the only one that has done that.

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★ 4

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★ 3

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★ 1

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★ 5

This is my go-to Subway. Always great service, and they accept coupons!
Not to mention, the sandwiches are made they way you requested.
The manager is friendly and working the line most days.
I have 3 Subway basically the same distance and will always choose this one.

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★ 4

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★ 5

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★ 5

Delicious sandwiches they are worth the money they don't skimp on anything.

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★ 1

If there is zero star option I definitely would do it. I was treated so disrespectfully by the manager and this young boy at the Milton location and they were correcting me very disrespectful when I didn't ask them to. The boy got my sandwich wrong he didn't listen to what I wanted. I get it homecoming was busy but they yelling at someone who has severe anxiety and epilepsy is not okay. Never going to this location. Disgusting how they treat people.

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★ 4

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★ 5

Everyone friendly, Seemed like they put more meat on??

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★ 5

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★ 4

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★ 5

Davin is the best!

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★ 5

Great, friendly, prompt service. As expected with Subway the sandwiches are always tasty.

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★ 5

The food was great, staff was very helpful, very clean will keeped

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★ 4

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★ 1

I went in and got 3 diffrent subs. The guy making the subs was very polite and everything. But when I went to get the veggies put on the subs the guy was rude and would not listen. I asked for alittle extra sauce on the whole sandwich he puts a bunch in on area. While I was there he just made it seem like he just didn't want to be there.

Source: Google

★ 1

Went there on September 24th 2022, bathrooms were one of the dirtiest bathrooms I’ve ever been in. Two male employees, I’m the only customer took them 6 minutes to acknowledge me. Customer service was so bad and unfriendly.

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★ 2

Once again the sign says open, but they aren't ready, and don't have ingredients ready. Simple things....the meatballs and marinara weren't turned on in the microwave, so he says they don't have any ready...how about turn on the microwave and ask if I can wait a few minutes? Nope...we don't have any ready. Again. If you're not ready to be open, change the hours or turn off the sign.

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★ 5

Subway is always a good place to go for a quick lunch when you're on the road

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★ 1

Worker coughed in hand and didn't change glove and continued to pull toppings for customer. Out of croutons, out of most dressings, staff explained they are often without items necessary to fulfill listed ingredients on orders. Staff (all very young) polite and apologetic

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★ 1

On my last visit to this Subway, I ordered a sandwich on a bread on the menu and they said the bread wasn't ready so I ordered it on a different bread. When I ordered the type of sandwich I wanted, after they started making it, they told me they didn't have one of the ingredients that was a signature ingredient in the sandwich (avocado spread)... the reason I order that sandwich. When you don't have two things that are on the menu when I order, I will cancel my order and go elsewhere.

Source: Google

★ 5

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★ 1

We have had this restaurant on our list of donors to the Milton Area Youth Center for the entire school year, well their day to donate, which is only twice a year, is tomorrow and the new manager says they now can't afford to donate to the youth of Milton. Pretty sad. Every restaurant in town and even in Janesville has found the means to donate to our students, as well as individuals and churches. I know its also a complete write off and its less than $50, customer cost. WOW! Another reason to shop small businesses who actually care about their community

Source: Google

★ 3

Usually good subs,I had a cold cut ,asked for red onion had two pcs.,breadwas really hard .will try again,next time I'll get my own,as a friend got this ,please watch more closely!

Source: Google

★ 1

Let’s just say that since we’ve been back in Milton the Subway here in town has under performed massively. The cookies are always rock hard ( literally, break your teeth hard), and out of the two subs & one wrap we ordered there were tomatoes, black olives and banana peppers on these items when we didn’t put them in the order.

Imagine if someone had food sensitivities to those items and their meals were completely ruined because of a lack of care or effort in preparing them.

Subway isn’t the cheapest place around anymore and considering we spent $25+ on a meal I expect a little more effort on your end.

Source: Google

★ 3

I was just there and I got a foot long chicken teriyaki and there was hardly any sauce on my sandwich.

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★ 5

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★ 4

Great staff, very friendly.

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★ 5

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★ 5

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★ 4

Ate here twice; staff was courteous, Sandwich was delicious.

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★ 3

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★ 4

Price is good and subs were good

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★ 3

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★ 4

Good food

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★ 5

Good service

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★ 4

It's fine. Needs more variety of toppings

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★ 5

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★ 1

Staff was not wearing masks while making food. Please treat this pandemic with more seriousness please.

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★ 5

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★ 3

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★ 5

New face excellent service, a definite plus

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★ 5

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★ 4

Great service comfortable atmosphere

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★ 5

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★ 3

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★ 5

Friendly, personable staff. Quick service.

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★ 5

Great Food!

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★ 2

The guy who was working didn't smile and seemed to get an attitude and then he switched with the girl that was working and she smiled and was very pleasant.

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★ 4

It's a subway. Usually fairly quick about getting people's food done

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★ 4

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★ 2

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★ 5

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★ 5

We really like the friendly service, cleanliness, and variety on the menu.
This is November, 2019. Cheezy Garlic Spread is back! We hope it will become a staple on the Subway menu this time around.

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★ 2

Staff very unfriendly

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★ 4

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★ 5

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★ 4

Decent meal

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★ 5

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★ 5

Excellent service!

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★ 5

One of my favorite Subways, mostly because they have honey-oat bread.

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★ 5

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★ 4

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★ 3

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★ 5

Good service and food

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★ 5

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★ 5

Cant go wrong

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★ 4

It is Subway. Good service here.

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★ 5

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★ 5

They taught me that jalapeños are a fantastic source for vitamin C

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★ 5

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★ 5

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★ 5

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★ 4

Good quick sandwich

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★ 4

Good sandwichs

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★ 4

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★ 5

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★ 5

Very friendly staff at this Subway. Made a pretty darn tasty sandwhich.

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★ 4

It was as usual
Quick food, always seems fresh

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★ 4

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★ 3

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★ 5

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★ 5

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★ 3

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★ 5

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★ 2

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★ 5

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★ 5

Love the spinach wrays, seafood sensation, breakfast menu.

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★ 5

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★ 5

I eat here alot so I mean... I like it. It's good and I am always satisfied with my sub! Yay subway.😂😂

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★ 5

I cannot say enough about the team that works at my local Subway!! They are fast, friendly and awesome! Cool under pressure and the food quality is always top notch!!

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★ 5

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★ 5

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★ 5

Always pleasant & friendly employees, fresh food.

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★ 4

Great sandwiches

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★ 5

Great service and food.

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★ 5

Get coupons it saved me over $15 on the party platter. Thanks for the suggestion before placing my order.

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★ 5

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★ 5

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★ 4

Everything one would expect from a fast sandwich shop.

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★ 5

Great food

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★ 5

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★ 5

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★ 5

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★ 1

Every time I go in there they don't have any white bread they think people like wheat and other kinds of bread. they don't care

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★ 5

Good food choices

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★ 5

Love their customized chopped salad. The Wisconsin gal in me adds extra cheese. Great food, fresh food, great value.

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★ 4

Friendly and fast; just as you would expect.

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★ 4

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★ 5

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★ 5

Typical sub way fast and good!
Friendly worker's.

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★ 5

Friendly staff and good food

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★ 5

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★ 5

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★ 4

What you'd expect from any other subway, nothing more.

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★ 5

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★ 5

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★ 4

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★ 5

Very fast

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★ 5

Good food fast!

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★ 4

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