★ 1

Worst Subway around. They refuse to participate in deals & promos. I had a coupon for buy 1 foot long, get 1 for $1, had to order from St. Germaine to use it, so I'll be taking all of my business there from now on.

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★ 1

First I was not giving a receipt, and I sent a co worker to pick up lunch for us due to short time we are giving for lunch time. When I received my sub it was supposed to be an 6 inch Italian with pepper jack cheese and three different veggies and a vinaigrette. When I took a bite there was no cheese or meat in the sub. I called and spoke to Adam the manager who became very defensive and told me he personally made my sandwich and because he did it in front of my co worker and was busy it was not his fault or problem to fix due to my co worker not paying attention. He said she stated an Italian with pepper jack and he said that means no meat although I stated there was no cheese either he argued and told me not his problem because he didn’t do anything wrong. Trying to work with Adam as I am too a store manager I asked if there was a way to fix this issue even if I have to pay extra for it and he said you can pay full price because it wasn’t his fault. I absolutely can’t believe his customer service or the fact how he talked and treated me as if he could care less. I go to subway at least twice a week do to my work schedule and I’m beside my self of his behavior.

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★ 3

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★ 2

Not my favorite subway. It is very busy and not real friendly and often doesn't look as clean as others.

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★ 1

I got home from a 30 mile round-trip to Subway in manacua. When I opened my order, it was tuna. Wrap not a rotisserie style chicken wrap. I checked my receipt to make sure I oiled rotisserie style chicken wrap. I called Subway, talked to the manager. He told me not to have attitude cause he made the sandwich himself. He told me I did not have tuna in my sandwich. Tuna is a distinct smell. It was tuna, my husband tasted it. It was tuna, it was not a Chicken Sandwich. He was rude belligerent. I would do nothing to correct the order until finally. I kept insisting, he had to do something. He signally said he would void the order. So I'm still with that food. I got food that would literally make me sick. This is not the first time, but this is the first time they gave me food that would literally make me sick. Do not go to this subway

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★ 5

Servicio muy rápido, comida 100% recomendable solo debes de saber lo que te gusta.

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★ 4

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★ 1

Came in at 7 to get food after getting off work and worker stated there was absolutely nothing for her to make. Had everything up and off the rack and put away but door still open for guest to come inside. VERY DISAPPOINTED

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★ 5

Veggie sub is really good

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★ 5

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★ 5

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★ 3

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★ 2

The women who were working the counter were very unpleasant and extremely rude. The place had a weird vibe. I kind of wanted to eat outside just because the women were so hostile. Sandwich was okay.

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★ 5

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★ 5

Great subs and service!!

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★ 5

Always a great sandwich done the way I like it.

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★ 4

Friendly staff, good variety of menu items. Bummed that I couldn't use any coupons.

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★ 1

This store is just bad at what they do. Plus if you pay for extra bacon put on extra bacon. You put 4 slices on the sandwich. Just sad. Will never order from here again.

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★ 4

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★ 4

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★ 2

This place is good and all but my god they've REALLY jacked up the prices over the years! I spent about $20 just for a footlong!

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★ 5

The 2 young guys behind the counter were very polite and put a great sandwich together.

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★ 1

I ordered a blt sandwich and a cold cut. Bacon wasn’t even cooked cheese was missing and they gave me ham on the other not cold cut.

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★ 5

Ate here a million times, the pizzas are my favorite!

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★ 5

Quick, clean service. The clerk was very well spoken and polite. He seemed to do an amazing job at multiple positions.

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★ 1

Showed up un a Sunday at 5:45pm, when the employee saw me pulling up at the parking lot, he came and lock the doors on my face! When I asked him through the window whats going on? He said we are closed!!! Really at 5:45pm?

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★ 5

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★ 1

Waited 6 min with no customers in store. An older non English speaking woman finally decided to stop talking to the other worker and help us. Asked my wife what she would like, wiped the bottom of her nose with the glove she was wearing & proceeded to make her food. Wife and I walked out. Just disgusting. Happy New Year

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★ 1

We had a horrible experience. My son and I walked in all happy & excited for our usual subs. The lady behind the counter very rudely made me walk back outside and tell my husband to park sideways...where the lines were. However, the lines were not visible because of some snow & them being faded. There were no other cars in the big parking lot. I did that - went back inside & ordered. The cucumbers & pickles were frozen, the lettuce was yellow, the spinach was slimy, the salami tasted old.. the subs were horrible. There were no other customers in there. Those two workers could be replacing all the bad & rotten vegetables, but instead they are rudely yelling at people to go move their cars when thete is no one inside or outside.

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★ 4

I have always had quick and fast service.But tonight, the employees seemed like they didn't know how to make sandwiches, or maybe it was due to the long fake fingernails under the gloves. Super clueless. Serving tuna salad with a fork and not a blue scoop. Or making a 6 in turkey sub with only 3 slices of turkey. Will not be going back.

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★ 5

variety of subs

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★ 1

Jim is great! He is however the only good thing about this place. The food is not stored properly and has caused not just me but several people to get ill and if you read through the reviews you will see that this continues to be an issue. Whenever possible I discourage people from eating at this location. The manager does not abide by standard safety practices, hand washing is a thing of the past for her. This store should be shut down you cannot expect the one good employee to carry the place.

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★ 5

very busy spot, worth the wait always, fresh veggies!

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★ 5

Never had anything that wasn't good yet
Great environment and very patient even though they seemed short staffed.

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★ 4

All meat and assembly was equal throughout the sandwich.

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★ 1

Two employees in the store. No other customers. One employee continued to clean the soda area. The other stood by the cash register eating cookies. After a few minutes one employee said she'd be right with me. She put gloves on but went in the back to discuss scheduling. This is the 3rd and Last time I have been in there with the same people. Customers come first!

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★ 4

GREAT!

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★ 5

Subway!

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★ 5

Subway House.

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★ 5

Subway!

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★ 1

Ordered 2 footlongs. The bmt was drenched in mustard on the outside of the sub. The spicy Italian should’ve had lettuce, cucumber, green pepper, red onion,and jalapeño. What it had was lettuce, tomato and pickles. Maybe they sent the wrong sandwich, but it’s definitely not what was ordered. Don’t recommend ordering unless you’re doing so in person to make sure your topping are right!

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★ 4

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★ 3

Typical Subway. Reliable, consustent.

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★ 1

Place gives run around for free sandwich at 10.30 all gone on nationwide promotion,go to Walmart and buy lunch meat and get what u pay for

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★ 4

Couldn't understand the mumbles of the counter person. She was a little pushy

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★ 1

The food is not switched out by the proper date. Myself and including many others have gotten very sick the food. The soda machine is not cleaned properly to the point mold has started growing in the ice and water that you drink. Customer service is non-existent.

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★ 5

Appreciate Subway.

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★ 5

Excellent.

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★ 5

Subway sub meal

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★ 5

Very fresh!

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★ 5

Great service.

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★ 5

Subway.

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★ 5

Subway was a five.

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★ 5

Subway.

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★ 5

Subway

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★ 1

The worker there was having bad attitude meaning he sounded grumpy at the things I was ordering

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★ 3

The outside table near the entrance could use a regular cleaning. The windows, ledges, tables and seats,soda machine and the area around it are all past due for a good cleaning. The sandwich was great, but the place needs a really good cleaning.

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★ 5

Sam

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★ 5

Good cook. Subway is always neat.

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★ 5

Subway. Shop.

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★ 5

Subway.

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★ 5

I love Subway

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★ 5

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★ 5

Subway

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★ 4

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★ 5

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★ 4

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★ 1

We are so disappointed. The three sandwich's cost is $32 barely had anything on them. For over $10 a sandwich not worth it at all. this location doesn't honor" buy on get one" offers like advertised.
I guess we're done ordering from Subway .

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★ 4

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★ 5

Subway

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★ 5

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★ 3

The gentleman working was super friendly and did a wonderful job on making our sandwiches!!! My only complaint is that the sign stating that they would not take digital or paper coupons due to covid. Yet digital coupons are no contact and you will not take a paper coupon yet you will take my cash to pay for the subs. This makes no sense to me... could this be cheap ownership?????

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★ 5

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★ 5

There subs are great and there service.

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★ 4

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★ 4

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★ 5

We ate in. It was pretty cold.

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★ 4

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★ 4

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★ 5

New menu, still a good sub. Great service.

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★ 5

The early morning girl that waited on me was Awesome! Thankyou!

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★ 5

Came at closing. Fresh ingredients. Nice guy.... did a great job. Helped me find something locally (directions).

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★ 1

Worst sub I have ever had. I was not able to eat it. It had so much salt on it it was unedible.

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★ 5

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★ 5

This was a very well kept Subway, clean and great service. I really like that I can customize my sandwich to perfection... because of all the toppings and sources zi can add. AND sometimes this is the healthiest fast food in Deep-Fried-Country where vegetables and salads are unknown.

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★ 1

Stood in line almost 40 minutes. Had a coupon for buy one get one. Got to checkout and note at checkout saying no paper coupons accepted! So after spending all that time In line, ended up paying full price for two subs. $29.00. Not happy!

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★ 4

Kind staff who accommodated our requests for allergies and religious food needs.

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★ 3

Rude service. Gave another customer attitude for trying to use a Subway coupon. Like other people have mentioned, a bit stingy with the sandwich toppings.

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★ 2

$80 for 3 6", 2 foot long and 1 very small cheese pizza. So not worth it.

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★ 4

Pretty good, got way way way too many peppers when I asked for peppers on my sub. Also this location does not take the coupons that come in the mail.

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★ 2

Extremely slow service, seemed like the entire crew was 1st day new except for the cashier. Got a bit of sticker shock with the new menu. What ever happened to $5 footlongs?

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★ 2

my sandwiches were drooped it happens but I had to ask her to please change her gloves both sandwiches made wrong , no I'm sorry even after I said it was wrong not discount nothing,won't be back to this subway again

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★ 3

Great Steak and Cheese. Although I
Ordered a 6 inch and 12 inch sub several months ago and it was a little over $14.00. Today I ordered the same 2 sandwiches and it was over
$ 21.00. Seems a little extreme

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★ 1

Last time i ate here i got food poisoning really bad.

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★ 5

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★ 5

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★ 3

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★ 5

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★ 1

Place closes 10 minutes before it’s supposed too, a waste of my time.

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★ 5

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★ 5

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★ 5

Both employees where very friendly and made our subs very well

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★ 3

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★ 5

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★ 5

Quick & friendly service!

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★ 5

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★ 4

It's good. Little stingy with some toppings but you can't really blame them.

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★ 5

Our subs were delicious and consistent with all Subways. The staff is very friendly!

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★ 4

A huge improvement over what ever was going on there before. Clean, happy, way better staff.

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★ 5

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★ 4

J.s I gotta start going here more than McDonald's. Lol definitely need one in my kitchen.

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★ 5

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★ 5

Great place

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★ 4

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★ 5

Great customer service. Fast and clean! Best Subway I've ever been to hands down! Highly recommended.

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★ 5

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★ 5

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★ 1

Attempted to take advantage of their curbside ordering system. I ordered 40 minutes in advance, as I was coming from the park with 2 young children. I wanted to be able to get the food and go before tantrums ensued. Get there at the pickup time, it comes and goes, ten minutes pass. My husband goes in to see if he can pick the order up. The woman, Beth, was very rude to him and dismissive, saying "five orders came in ahead of you." We had JUST watched these five people enter the store, after our pickup time had passed already. Again, we had ordered TWO sandwiches FORTY minutes prior. My sandwich doesn't even have vegetables on it! We waited five more minutes while the kids got antsy before we decided to cancel. Tried calling the store over and over to make sure we wouldn't be charged, but they never answered. Finally, an hour later, after we had been through the much more efficient Culver's drive-thru, the store called me and then pretended they had received my order late due to "internet problems" ??? The woman had already told my husband that they'd received my order and were working on it. Then they told me I'd have to come INTO the store to get my refund even though I ordered online. Finally I said I could not come back in and they said they'd refund me. TLDR: Don't use the order ahead feature as they will just fill every order that comes in before you, even after giving you a scheduled pickup time. Won't be going here again.

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★ 5

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★ 4

I went here coming back from a trip to cabin this taller guy with longer black hair was very nice quick efficient in making sandwiches while helpful to other employees i give him 5 stars however the other employees were slower and mixing up things

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★ 4

To expensive

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★ 5

Super friendly when we stopped in. Got just the right amount of everything on our sandwiches and they were quick getting it all together. Locally owned and operated, as it says on the sign. Overall an easy and happy experience.

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★ 3

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★ 1

Service was very slow, they all acted like it was their first day on the job, very impolite

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★ 1

Went at 12:30pm. Hours said open. Google maps said usually a little busy… got there and it was closed.

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★ 4

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★ 4

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★ 5

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★ 1

Can’t really provide a review because we never got to try it. We called ahead to see when they closed, they said 7p. We arrived at 6:25 and they said they couldn’t help us because they were closing. We stayed the obvious, that we were still 35 minutes from their closing time. They then responded by telling us that 7p is what time THEY need to be out of there, and they need the last 40 minutes to clean up. Never realized the time a business closes is not what time you can get service until, it’s what time THEY leave. Just say you’re open till 6:25 then.

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★ 1

Very unsatisfied with both locations at Wal-Mart and Hwy 51. The one in Wal-Mart is hard to catch open. Never with the hours it's supposed to be open. And the one on Hwy 51. Says it is open from 10am thru 10pm. Went their to get my daughter a sub 10 minutes til 9pm. Doors where locked and the employee their saw us. And turned the light out and went out the back door. He then got in a truck and was about to leave. When I asked him why they where closed at 9 instead of 10. A woman said she was the manager and even though the sign and online said 10pm. She closed it at 9pm. I then asked her why. She said because I can being she is the manager. Extremely rude. I then said I will be contacting the General manager about it. She then said go ahead. I don't care. I have never been treated that way before at a subway. I will be letting everyone know not to go to either one of them. I sure won't be going back.

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★ 4

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★ 5

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★ 4

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★ 1

Supposed to be open until 9 at 8:40 lights all on and both doors locked on a Friday night!

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★ 5

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★ 4

Very friendly staff....excellent work habits.

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★ 3

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★ 3

Online order placed. They missed the sauces to add in the end

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★ 5

Definite kudos to Subway. There was a glitch in my party platter order and it was totally taken care of. The staff and owner were super pleasant and helpful and got everything back to right in short order. If more places operated this way the world would be a better place! Thank you!

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★ 4

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★ 5

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★ 5

One of the best Subways I have eaten at. Bread very fresh.

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★ 3

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★ 3

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★ 5

Stopped tonight for a couple of salads for dinner! All staff was friendly and efficient! Our salads were quickly made and were delicious! Great experience, and will definitely be returning!!!

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★ 5

The young gal working at this store today made a delicious sandwich. I hope her boss sees this. Kudos for having this employee at your store. She is a sandwich artist!

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★ 4

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★ 1

Where did all the sandwiches artists go? I want the guy with pink glasses back!! Now we have disgruntled fran- who hates her customers- an talks to them like they are punk kids. Next I will drive 30mins to Subway in St. Germain where they appreciate their customers. Also where the hygiene is a bit better- point of gloves is NOT to avoid WASHING YOUR HANDS

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★ 2

Food was fine but the people working there have the worst attitude, two times being there with hockey families and people mad that they have to work!

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★ 1

Chick was cleaning up at 8:30 and they close at 9. When we left they locked the door as soon as we got out. And was very rude when she said goodbye.

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★ 5

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★ 5

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★ 4

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★ 5

Good sandwich. Great workers; fast and friendly.

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★ 4

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★ 3

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★ 5

The workers were VERY Helpful and Polite. And the restaurant was very clean.

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★ 5

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★ 3

Had only one employee working and it was busy.

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★ 5

Always great

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★ 3

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★ 4

Good

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★ 5

Love me a good sub!

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★ 5

Good food and good service

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★ 4

Subway is a good sub shop. The food is good. If your looking to eat something a little more healthy than the regular burger, try Subway. Your waistline will thank you.

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★ 5

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★ 4

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★ 5

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★ 1

They are very understaffed....40 minute wait for a sandwich at 10:45 a.m. No joke. Also very disappointed in the discontinuation of roast beef. They claim it's due to it's unpopularity and not due to the rise in beef prices that are related to Covid. Since when do Americans not like beef?? No way Subway...

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★ 1

I dont usually post reviews, but I have to say something with this experience. Hopefully others will learn from my mistake.
Ordered a veggie delight using the online ordering as well as 2 cookies and a cherry coke. My coworker picked it up for me since we were busy at work and I couldn't get away. I get my order it has the word veggie written on it but not only was it the wrong bread, but there was meat on it. Also no cookies or drink.
So I call.. the first caller offered no suggestions or apologies and told me to talk to his manager. The manager acted the same way. Suggested I come and get the correct sub, which i was unable to do because i could not leave work and i work a 12 hour shift.
I then asked if could just pick up the missing items from my order after I was done. They allowed this. I get there after my shift. Not only did the first employee look at me like he had no idea what I was talking about. The second employee looked at a piece of paper and asked if I was Alexis I said yes then she walked away...
The other employee proceeded to say they didnt have the cookies I ordered and asked what I'd like instead...
You could at least have the right cookies ready....
Anyways, long story short, check your order because they just might put meat on a veggie sub and dont expect good customer service. Even from a manager...

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★ 3

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★ 5

Great subs.

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★ 5

Wonderful food and great service

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★ 4

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★ 3

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★ 5

Have always frequented this Subway, take out and dine in. More recently, I’ve used the Subway app for “Express Pickup”. It is so convenient, the order is always fresh, as ordered and ready right on time. The staff is friendly. Kudos to Minocqua Subway! Thank you!

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★ 3

Eat fresh!

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★ 4

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★ 3

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★ 4

Good place for decent food

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★ 5

In and out in no time, awesome!

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★ 2

Good food as always. Poor service. The girls working 11/26/19 at night were rude. They didnt hide that they were upset that people kept coming in. Maybe it was near closing time? I dont know and as a customer shouldnt care. Make people feel guilty for giving you their business? Lock the door if youre closed.

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★ 3

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★ 3

Good sandwich, not great but still good

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★ 4

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★ 5

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★ 5

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★ 5

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★ 5

Good service

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★ 5

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★ 5

Very clean, excellent customer service, delicious, well prepared food!

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★ 5

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★ 1

Way overly long wait for food. Employees definitely weren't trained, performing or supervised well. They had no sense at all of being as productive and efficient as they could be. Basically seemed like they were going in slow motion. A customer having to wait some is one thing. Having to wait 2, 3 times as long as you should have to, is totally another. They really need to get it together.

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★ 5

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★ 5

Awesome subway.

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★ 5

Friendly staff. Black Forest sub is a good value. Add double meat if you are hungry.

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★ 4

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★ 5

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★ 5

A sweet lady who worked there offered us home baked cookies. This was the sweetest thing I have ever seen at any restaurant. Kuttos!

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★ 1

Food took forever to be made, Cookies were Burnt, and Actually got overcharged for my meal, lucky thing I noticed it before I left.

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