★ 1

Upon paying for my order I presented coupon, in which the employee told me it had already been used. I said how could it already been used if I just gave it to you and your system requires you to take it and scan the QR code. Another employee looked at the coupon thinking it was expired literally asked if we were past 8-5-25, the date of the incident was July 26. You can make your own determination about what that says about who is working there. The other employee said there is nothing I can do. I contacted the owner of this location (Team Schierl Companies) which owns several locations in NE and Central Wisconsin and got a brush off answer from their Subway Operations Advisor that was absent any explanation or remedy. However, she did make the point to refer to the employees as sandwich artists.

Source: Google

★ 2

I was the only customer but still had a wait. Then after my sub was toasted it still took them 3 minutes before they started the 2nd half even though I was still the only customer. The counter was dirty like it had not been wiped down for a while.

Source: Google

★ 1

This is a picture of my nine dollar Philly cheesesteak and I asked for onions and peppers and I got one little muesli piece of onion and one little muesli piece of green pepper. This is the worst sandwich I’ve ever

Source: Google

★ 1

I really like most Subways that I visit. However, this particular location is not good at all with online ordering. Today was the second time I've attempted to make an online order here, only to have the wrong ingredients and messed up special instructions for my sub. At least this time the sub was able to be eaten, as thr 1st incident occurred and the sub was thrown away due to the bread being hard as concrete.

Source: Google

★ 1

I did a takeout and their selections are bad. Every other subway has the foot-long pretzel. This one does not and I only had a $50 bill and they refused to take it. She said I wasn’t allowed to have my sandwich unless I pay with the smaller bill, zero out of Five stars I wish I can get that rating

Source: Google

★ 1

This is the worst Subway I’ve ever been to. We live nearby and it’s usually an option for a quick lunch, however in the past 6-12 months, it has really gone downhill. I often order the flatbread, which I have been told by other locations is SUPPOSED to be toasted and there is no option for toasting when ordering online. I have put in the instructions, over and over again, to please toast my flatbread… Every single time without fail, it is not toasted. My boyfriend went in store to pick up the order when they were still making it one time, and specifically asked the person to please toast it.. STILL NOT TOASTED and gave an attitude to him for asking. It is truly sickening to be paying SO much and tipping on top of that for rude service and not getting what you’d like. Even when eating in store, the employees do not make you feel welcomed and it is an uncomfortable restaurant to be in.

Please save yourself the trouble and just drive the extra 5 minutes to the location in Neenah… Much nicer employees and overall better experience.

Source: Google

★ 1

Never open

Source: Google

★ 1

Worst experience I've ever had in a Subway two bites into my sandwich. I already want to throw it out. Ordered a BLT with extra bacon. The lady proceeds to pile the bacon into the bread. Cover it with cheese and put it in the toaster. I said ma'am I didn't ask for it toasted. She basically barked back at me and said well. That's how they're made. I told her I've never seen a BLT made that way ever. She got very sarcastic with me and said well. That's how they're made then. She asked me what I wanted for toppings as I was scanning over the not so fresh tomatoes and lettuce. I was deciding if I wanted them or not. She then said lettuce and tomato is what comes on it. I said I'll take green pepper. She had ham slicing. She had a cookie sheet sitting on the counter by the register with cookies on it. She was very rude. I will never ever go back to this location. I should have walked out when she started being rude to me and not even spent the $15 on this piece of crab sandwich

Source: Google

★ 5

Ashley and sam were excellent there service was awesome

Source: Google

★ 3

never open enough

Source: Google

★ 1

Closed at 4 on a Saturday? And it was about 3:40 when they locked the door in front of me. Better things to do I guess. There sure is a lot of 1’s on for ratings. I see why

Source: Google

★ 1

I placed an order online. Paid for it. Got there no one would let me in they were closing early.
So I paid for two subs and got nothing. Tried to contact the manager no response and also denied my calls.

And every time I come here they are closed early??? Every single time

Source: Google

★ 5

Izzy assisted me today with my order. She was OUTSTANDING! When I walked in she greeted me with a smile and asked what I would like. I have NEVER had such wonderful service at this Subway.

Source: Google

★ 1

Bought 3 sandwiches, 4 thin slices of roast beef on each sub. What a ripoff! Had they not had a metal cover blocking my view I said something.

Source: Google

★ 2

Every time I come here there is 1 person working the sandwich line AND cash register. As if only one person works here all day.

You know what that means?! LINES OF PEOPLE!!!

Doesn't seem to matter when or what day... And it's always the same guy. Service is just so slow here. It took an online order 30 minutes AFTER it was marked "Ready" to actually be ready for pickup.

Source: Google

★ 1

Where do I start….
1st) I had no cucumbers on my salad. When I asked for them…
2nd) they forgot my applesauce and milk for my kids meal…
3rd) I asked for SIX CHOCOLATE CHIP cookies. I get ONE & 5 other kinds I will never eat.
Worst subway ever!

Source: Google

★ 1

TERRIBLE experience 3 guys doing the same job and can't keep what sandwhich was what straight! Paid $25 for a teriyaki wrap and Flatbread and got home with someone else's stuff! How hard is it??? Never again. Slow, painful and a dirty store to boot

Source: Google

★ 5

The employees were very nice and helpful.

Source: Google

★ 1

I am so done with this location! Closed on a Monday at 4:00 pm? Give me a break. And this is not the first time. Never again!

Source: Google

★ 1

These is the worst subway in the fox Valley. I have been here multiple times at night sub is never made right plus you feel like you have to beg for Veggies and dressing on your sub!! Make your sandwiches with love and pride!!

Source: Google

★ 5

Friendly and fast,

Source: Google

★ 5

Great experience at this subway. The kid working was very friendly and made some great sandwiches.

Source: Google

★ 4

Had a good sandwich and young man working there very polite. Bread was better than it used to be , wondering if they have changed it?

Source: Google

★ 5

They did multiple subs no question I had alot cause we were moving thank you

Source: Google

★ 5

Source: Google

★ 1

Source: Google

★ 2

They probably aren't open regardless of their posted hours.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 1

Manager needs to be replaced. Completely rude, and I waited in line for 30 minutes. Customers were walking out the door.

Source: Google

★ 5

Source: Google

★ 3

It was a typical subway. Clean and the servers were very friendly!

Source: Google

★ 1

Went to Subway today, Aaron was working we ordered 3 footlong subs we let know know one at a time on the third Sandwich we had asked for bacon he started to put cheese before the bacon so we figured we would remind him just in case and with a very rude and loud told he replied with "I KNOW" so then as we go to add the veggies we told him what we wanted we noticed on the first sandwich he had put very few pickles so and the next sandwich we let him know we wanted extra olives and didn't want to remind him and snap at us again in front of others in the store again but he still didn't put but maybe 4-5 pieces of olives on the last sandwich we asked for extra pickles and were ignored again as he maybe put 4 pickles on a footlong then we asked for a little bit of salt and pepper and with that he was more generous than we would have liked. It's safe to say I will not be going back to this location if Aaron is working.

Source: Google

★ 3

Stop having only 1 worker in the front while the manager sits on the phone in the back.

Source: Google

★ 1

I live rite down the road and constantly go there. Like many places it is hard to get good employees but it seems as if they are starting to get worse. I’ve been helped multiple times by different rued employees but today was the breaking point. The place is clean and in a nice location but it doesn’t out way the customer service experience you’ll receive.

Source: Google

★ 5

The place was clean and have good taste

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Good food

Source: Google

★ 5

Source: Google

★ 4

Source: Google

★ 4

Source: Google

★ 5

Source: Google

★ 4

Source: Google

★ 3

It's a subway

Source: Google

★ 4

Source: Google

★ 5

Ot was so delicious i would rate ot a 10 star if a could

Source: Google

★ 3

Source: Google

★ 3

Source: Google

★ 2

Source: Google

★ 2

Not enough people working there. Very slow service everytime I go to this one.

Source: Google

★ 5

Source: Google

★ 4

Source: Google

★ 4

Long lunch line

Source: Google

★ 3

Source: Google

★ 3

It's a subway - clean, food is decent.

Source: Google

★ 3

Ok but slow

Source: Google

★ 5

Source: Google

★ 1

I am not a subway person. Sorry.

Source: Google

★ 5

Source: Google

★ 3

Source: Google

★ 4

yummy

Source: Google

★ 5

Source: Google

★ 4

Would be nice if salads would be more consistent since they are more than a six inch. Shouldn’t be dependent on who is working. Otherwise it’s a good location.

Source: Google

★ 4

Source: Google

★ 5

Source: Google

★ 2

Source: Google

★ 3

Can be slow during lunch hours

Source: Google

★ 4

Super friendly

Source: Google

★ 1

Very slow

Source: Google

★ 4

Fast - Delicious
Need more room for parking
Salesperson could've been more friendly

Source: Google

★ 5

Friendly staff and always good subs

Source: Google

★ 4

Source: Google

★ 5

Great kid working tonight. Great service.

Source: Google

★ 2

Overpriced.

Source: Google

★ 3

Ok.

Source: Google

★ 3

Unfortunately not the first time that my order has been completed incorrectly at this location, staff was very friendly and fixed my sandwich immediately and then some after my returning to the store. Hopefully I can change my rating with a few good visits to this location.

Source: Google

★ 5

Nice clean and friendly

Source: Google

★ 5

The new gouda wrap and subs are amazing!

Source: Google

★ 4

Source: Google

★ 3

Great food ..but tables were all left dirty

Source: Google

★ 5

Service was excellent however I feel the meat that they put on the sandwiches are getting a little skimpy, the five stars are for the friendly service and they clean restaurant not necessarily for the food!

Source: Google

★ 5

Source: Google

★ 3

Source: Google

★ 3

Confused my order and did not have trays ready at the pick up time

Source: Google

★ 5

Very clean, employees smiling, Great place to eat!

Source: Google

★ 5

great service and food

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 3

Source: Google

★ 1

Source: Google

★ 5

Assistant Manager is very cute :)

Source: Google