★ 5

Had to wait extra, but worth it. (Drive-thru)

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★ 1

Waited in the drive thru 25 mins and Noone ever answered

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★ 5

I've been to alot of subways like most people and this is one of the best experiences I've ever had! It was a little bit of a wait during lunch but everyone was nice and apologetic the new gm said he had just started not to long ago at this location but can tell he knows what he's doing! Plus he's very handsome and I didnt mind that at all!

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★ 5

New managment is amazing! Completely different experience. Highly reccomend!

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★ 1

Every single time I order online for pickup my order is NEVER correct. I ordered double cheese so I get none.. if I order double meat my add ons are over flowing and I get no meat. Will be my last time visiting this location

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★ 5

The manager here is very focused and handles everything extremely well including the drive thru. This is the only subway that has a drive thru I ever seen and that has to be extremely challenging for the manager.

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★ 1

10:30am and they are closed, hours on the door say 8am - 8pm, they just served one person with both doors locked and told me through the locked door that they are not open

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★ 4

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★ 1

EXTREMELY slow service. Food has never been bad, but it’s no where near worth how long you have to wait every time.

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★ 1

Incredible slow service. Avoid

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★ 1

Food is always good but very slow service for some reason. No one inside and no one in the line except for myself. Super slow service and no one answering the window for a few minutes.

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★ 2

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★ 2

I always use this subway but whenever I order online something's always wrong... Today I ordered a tuna sandwich for my daughter and found part of a meatball on her tuna sandwich... How does that even happen? How did they not notice it?

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★ 1

Bread was harder than a rock !!! Both sandwiches!! Pizza sub ice cold cheese not even melted

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★ 1

I come here frequently, as of late they tell me 'we only have this bread or that bread today.' It's all stale, dry, stale bread. I'm not spending $8-9 on a 6" sandwitch made with stale bread. Buyer beware, the quality is really taking a dive.

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★ 2

Come here if you want stale bread

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★ 1

Never go here again. Slow and food was made sloppy and all are hot food was cold when they handed us it

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★ 5

Nice little Subway in Neenah.

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★ 1

Came here to buy the dippers and 20 minutes into the drive through no worker had even started making out food or even came to the window after knocking on the window the worker finally came up and told us the machine inside was a pos and that dippers take a very long time to make which it a lie as I have gotten them before from friends that work at subway then when we wanted to pay he told us we had to come in to pay for our food and he couldn’t do it at the window once we came in they had just started making our food and had a really nasty attitude when we finally got our food the cheese wasn’t melted and the chicken was still cold and we weren’t givin any ranch and when we asked for ranch they gave us one ranch for 3 dippers i don’t know why these workers problem was but they should be ashamed of themselves trying to not to serve people because they don’t feel like it don’t have a job if your going to ruin a company’s image for your own laziness

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★ 5

Love the woman working tonight. We had great conversation. Loved her green bear earrings. GO PACK GO

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★ 5

Decided to give this location a second chance and I'm glad I did. The staff is very friendly, the food is amazing and I feel welcomed here. Definitely coming back

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★ 3

I went into Subway (instead of drive thru) and asked if the footlong Churros had cinnamon sugar on them. The 2 servers said that Churros had cinnamon. I bought 3 Churros for $2.00 each and drove home. My family told me there was no cinnamon on any of the Churros. I looked and tasted. No cinnamon! Just warm, oily, bland, things. A waste of money.

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★ 1

Workers need to start listening to customers. Ordered a great garlic through the drive through, asked for herbs and cheese bread, got Italian. Requested it to not be toasted but was. And also asked for a cup of sauce on the side and did not get it. Will not be returning to this store

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★ 5

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★ 1

Completely messed my order up just because your close to closing time doesn’t mean fake 15 minutes to make 2 for longs and a protein bowl which by. The way order double meat and there was and messed up both my sub ordered and now I can’t even sit and enjoy my food like I want to because I’m picking off things I didn’t even ask for !! Sloppy do better and pay attention to customers when ordering it’s your job to serve what’s asked not just make a.e and when I called to talk about like 4 times no answer poor and sad service no enthusiasm what so ever from the closing guy tonight

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★ 4

This is very clean place staff is really nice and friendly.

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★ 5

Currently dining in. The staff is so nice... To the customers and to each other! Communicating well with each other to get the job done! Very pleasant experience!

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★ 2

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★ 5

Best location. Genuinely GOOD humans work here.

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★ 5

Good food and FAST! I always enjoy the friendly staff and the cleanliness of the restaurant. If I could leave more stars.... I would.

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★ 5

The people here did a wonderful job at making my sandwich and give excellent customer service the staff is extremely nice and helpful and understanding and the place is always clean 10 out of 10 by far

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★ 5

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★ 5

All subways should have employees like Braydon Bosshart he makes the best subs you should give him a good raise

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★ 5

I hate fed’s and braydon2big should get a raise

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★ 4

Sandwich was very good, service was slow.

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★ 2

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★ 1

ordered 3 full platters to feed 45 people at my business. i was told each box would have 15 sandwiches. Picked up my platters and each box had 10 sandwiches... called and I was told that I need to cut the sandwiches into 1/4's... so now my 45 team members can all get 3 in worth of a sandwich, and they can fight over the last 14-15 sandwiches left over. I have a pretty large team, normally over 150+, that I feed quite often... thanks for saying sorry though!

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★ 3

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★ 2

i ordered online for delivery and they randomly decided to add black olives to my sandwich when i didnt order them, didnt forget any other topping so i still dont even understand how they managed this one

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★ 1

Over charged with a coupon said I had to use an app. But it was a cut out coupon. We will let everyone know those kids don't give a dam

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★ 1

The “kids” working there didn’t care about their jobs. Unprofessional! I could’ve had a mentally challenged kid make my food better than they did and when I asked them to fix the issues, they just gave me a blank stare like I was growing a uniform horn out of head. They were probably high.

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★ 3

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★ 2

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★ 1

Just sat in the drive thru for 20 min after taking my order and nobody even came to the window after. I even watched 3 of them look out the wondow at me and wouldnt come and say anything to me. Horrible service!!!

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★ 5

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★ 4

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★ 5

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★ 4

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★ 2

This is the first subway I have been to that didn't have lettuce, spinach, Or onions. They still charged me full price for my sub.

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★ 4

Subway is a very fine establishment and I do enjoy there subs very much. I love going behind the counter and making my own sandwiches because no one is there to serve me. My daily order is tuna and meatballs. I do like balls.
#makesubwaygreatagain
#dont be a fed
#free kalvin ✊🏿

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★ 3

Food was the worst Subject I have ever had. My order was placed on the mobile app so it would not get messed up. When I arrived at the store I sat at the drive-thru speaker for about 5 minutes before pulling up to the window where I sat for another 5 minutes I couldn't see anyone around l. I walked inside to find the only 2 employees sitting in the lobby talking. I got home and couldn't even eat the subs. The one was dripping out of the wrapper because the amount of vinegarette that was on it. The other had ingredients that weren't ordered and that I'm not able to eat.

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★ 4

THAT FOOT LONG THOUGH🤤

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★ 4

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★ 3

The food was satisfactory, but then after we sat down, we overheard the girl who made my sandwich complain that I asked for extra olives. She stated that if people keep asking for extra items, I'm going to start saying something.

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★ 3

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★ 5

Order inside for complicated orders

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★ 3

Not friendly counter person

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★ 3

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★ 4

Decent subs, okay prices.

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★ 5

Good customer service, pleasant atmosphere

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★ 5

Great service and great food.

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★ 3

eat fresh the way you like it priced is right.

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★ 3

It's subway

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★ 5

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★ 5

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★ 2

Always messing stuff up and being stingy. Ordered soup with my meal and they didn't even fill it half full! Very disappointing every single time....

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★ 1

Ordered pick up for 11:10 am on 1/12/22. We ordered 3 subs and 2 bags of chips. They somehow got every item of the order wrong. Wrong bread on 1 sub (we ordered wheat and it came on flatbread), wrong toppings on the 2nd sub, and wrong toppings and no cheese on the 3rd sub - and I paid for EXTRA cheese on that one. Oh yeah, and they didn't give us any chips.

You're probably saying "well you should've checked the order before you left." But I don't think you should expect the customer to open each wrapped sub to see if it's correct (sure, we should've noticed there were no chips). There were no other customers in the store, so there's no excuse for getting everything wrong on our order. Paid $25 to throw away half of the order. We won't be back to this location.

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★ 5

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★ 5

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★ 5

Love the food. Great prices

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★ 5

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★ 3

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★ 1

They always take over 10+ minutes while in drive through. The chicken never tastes right and the spinach is always gooey.

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★ 5

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★ 5

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★ 5

It was fast and hot

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★ 5

Like always, the sub sandwich, was very good

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★ 4

All the High tables were dirty

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★ 3

It's a Subway.

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★ 5

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★ 5

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★ 2

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★ 5

Good food, pleasant staff.

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★ 5

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★ 5

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★ 4

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★ 4

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★ 1

Doesn't honor their own name brand discounts. They claim they are in a different district so the discounts don't apply to they're location! Not recommended. Pats foods has great subs and pizzas and they are all under the same roof!

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★ 4

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★ 3

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★ 2

I go to this one every so often and I was really disappointed this time there was this bigger lady and this kid who you could tell was his first job or fresh in the working world and she was being so rude to him yelling at him because he forgot bacon on a sub this is the kind of thing that makes jobs bad places to work I asked him if he was new to verify and he said yea just so sad to see his first job is to be experienced this way

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★ 3

Fresh and fast as always.

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★ 1

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★ 2

Location was out of 3 different items on the order. VERY slow service and food was not quick to get.

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★ 1

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★ 1

Tried to give this place another chance and it was terrible. The veggies were all around the sub when I unwrapped it and the sauce was literally on the end of the sandwich only. Second time in as many months the sandwich i got was terrible.

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★ 5

Excellent service and tasty like most Subways🤙

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★ 1

Staff had no idea what they were doing. Rang them in wrong and charged me extra when I gave them coupon.

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★ 1

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★ 1

I went to order they got my order all wrong i wanted it toasted with lettuce, tomato and black olive it came wasn't toasted with lettuce black olive and onions not what I wanted she even repeated my order back to me

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★ 1

Could hear them making fun of customers while going through drive-thru.

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★ 4

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★ 4

Very helpful

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★ 1

Long wait in drive through, wrong bread on all three sandwiches, skimpy contents, wrong contents on one. Will still eat at subway, but not this one.

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★ 5

Clean polite staff.

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★ 1

Placed order online. Got there at the time they said for pick up. Called and they said they didn’t have my order ready. Gave me a run around then the lady said she would call the manager and call me back and NEVER did. Then she also said come back after 1 hr and it would be done. So before heading that way I called to make sure and it STILL wasn’t done! Told them I wanted manager information they said they couldn’t give it out so I said I wanted manager to call me now and they said they could tomorrow. So here I wait! AND my order was already paid for so here they are with my money but me still no order!!

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★ 5

Always good

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★ 4

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★ 5

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★ 5

Es muy rico

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★ 5

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★ 1

Everytime I order from this one they give me like the smallest amount of everything. I had to say "can you put a little more on there?" At least 4 times.. I am usually so full after a foot long but I feel like I just ate a 6 in.

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★ 5

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★ 5

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★ 5

Best subs in fox valley

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★ 4

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★ 5

Good subway, did everything right. Very clean restaurant and friendly staff.

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★ 5

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★ 5

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★ 5

Love subs

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★ 4

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★ 3

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★ 5

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★ 3

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★ 5

Great subs fast service

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★ 5

The staff is friendly and the food is good!

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★ 2

Always get a good sandwich here but not tonight. I got the seafood sandwich and if I got 1 scoop of seafood I'd be surprised. Very disappointed!!!!

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★ 3

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★ 1

Don't order in drive thru if there's a guy taking your order! I order a sweet onion chicken teriyaki, toast bread, Everything for topping except banana peppers. What did I get? Un-toast bread, zero topping! Just a plane chicken n bread, but they got the cheese and sauce rite! If that counts!

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★ 2

Ok fast food. A little expensive for what you get. Cheaper to go to a sit down restaurant.

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★ 5

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★ 5

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★ 5

Love this subway... if your out and about and need something good and filling that's health for you stop at this subway. The staff is super nice, funny, and pleasant to chat with.

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★ 5

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★ 3

It will fill you up

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★ 4

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★ 4

Awesome. Get it how u want.

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★ 5

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★ 4

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★ 5

Was not in there today but sometime next month.

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★ 4

Its good i love their subs

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★ 4

Good subs and the people might need some help once in awhile but there are a couple that know what they are doing.

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★ 4

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★ 1

Wasnt their

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★ 5

Excellent food Friendly people

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★ 1

I feel like it's not asking much to put croutons in my Caesar wrap but apparently since she's only put it on the side of a salad opening a bag to put them into the wrap was just too much. I had to ask for the bag on the side and the wrap not wrapped so I could do it myself at home thx for not making a wrap but giving me all the ingredients to do YOUR JOB myself.

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★ 1

Very poor customer service.. when I asked for her name she gave me an big attitude, (face & ugh) then said her name very softly, I had to have her repeat it. I manage a store very close by and if my employees treated someone like that they would be fired.. on a good note the current manager is very nice.

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★ 4

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★ 2

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★ 5

Bread is never over cooked. Always fresh veggies and the staff is amazing when it comes to special requests

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★ 1

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★ 1

Saturday 2 kids working. No clue how to make stake sub. Cold meat. Wrong bread

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★ 5

Delicious subs great customer service

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★ 1

One of the girls that assisted me was incredibly rude, wouldn't look at me when I was talking so I had to repeat myself multiple times and then abruptly stopped helping me before she was done and moved onto the next customer in line. All the vegetables on my sub were frozen. Worst sub and subway experience I have had. Better off going to the one in Walmart.

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★ 4

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★ 5

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★ 4

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★ 5

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★ 5

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★ 5

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★ 4

Not bad but a tad slow and disorganised

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★ 4

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★ 1

Honestly the girls who work here suck at customer service. They will raise their voices because they can't hear because of the whatever they running in the back, I mean I can hear you and understand that you may not hear me but you don't need to raise your voice. This happen to me with the African American girl who was rude as hell. The guys seem pretty cool over there.

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★ 1

Come home after getting our sandwiches made and it was rock hard! No way it was made today! There is no way she I didn't know it was stale when cutting into it yet she still sent us home with the sandwich. Once I got home and realized this problem at hand I proceeded to call the store where they told me they could not do ANYTHING about THEIR mistake! Wouldn't even let us talk to a manager!!!! What the hell kinda fresh quality service is that?

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★ 3

I always enjoy the food at Subway it's usually a healthier fare for fast food,however they could not figure out how to use my reward points.
I had to waste a half an hour with customer service on the phone following my visit to get my points verified. they even took off the wrong points the ones that will expire sooner versus later. Overall not a pleasant experience.

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★ 5

Favorite sub shop

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★ 1

Took ten minutes from the time we pulled up to the driveway to the time we got our food. When we did, I took my first bite and.... No sauce. My brother opened his sandwich to see if there were any mistakes... They forgot his cheese. On his PHILLY CHEESE STEAK SANDWICH. So we turn around and go back inside to ask the sandwich maker to, you know, fix this (i.e. remake our sandwiches). He hands me two packets of light mayo and my brother the cold cheese that was meant for his toasted sandwich. The establishment only had 2 people working in it, which I would normally forgive... But there were no customers waiting to order. There was no excuse for TWO wrong sandwiches. I think the Subway attached to Walmart is a much better option if you want your sandwiches done right. That was not worth the SIXTEEN DOLLARS we paid.

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★ 4

Clean Subway, good customer service. Convenient location. Don’t like the new subway points system for free or discounted subs. Not this locations fault but it just changed and now you have to spend around $40 to save $2 off your next sub.

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★ 5

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★ 5

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★ 3

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★ 3

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★ 5

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★ 3

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★ 5

Great

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★ 5

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★ 4

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★ 2

went in at 7:30pm just to be told they dont have any meatballs ...im sure they were just to lazy to make some or to cheap

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★ 5

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★ 5

Cheap good food with good service

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