★ 5

Source: Google

★ 1

I have always had good luck with this Subway restaurant. I usually order on the app and pick up. Yesterday I ordered the same thing I always do, a chicken salad on flatbread, and there was a long, dark hair in my chicken salad. I had all I could do not to throw up because I didn't see it before I took the bite that it was in. Will probably not be ordering from there again.

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★ 1

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★ 5

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★ 4

Food is still top quality, but service needs a little work. They need to have patience with the elderly customers. This occurred on their second shift, the younger man acted bored out of his head.

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★ 4

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★ 1

Doors were locked at 8:30, won’t waste my time driving there again…..

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★ 3

I want to bring attention to some variability in food freshness at this Subway location, particularly during the evening shifts with less experienced staff members. With my dietetics background and experience working at Subway in high school, I appreciate the importance of proper food handling and the standards Subway Restaurants aim to maintain. I have noticed several instances where hot food has been left out longer than ideal, which has led to issues such as crusty proteins and lukewarm chicken subs. Additionally, I have observed some greens that appear browned or wilted, along with rubbery onions and peppers and black olives that seem to have been retrieved from a container with liquid rather than being replaced with fresh ones. In contrast, the daytime team consistently provides fresh and high-quality subs. I believe it would benefit the evening staff to receive additional training or oversight to help them meet these essential standards. This adjustment could significantly enhance the overall customer experience and uphold the quality that Subway is known for.

Source: Google

★ 2

The new younger staff is extremely rude. Very disappointing.

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★ 5

Why is your bread always rock solid

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★ 4

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★ 5

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★ 5

Stopped in tonight and the guy working was really hustling, he did a great job 👍

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★ 5

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★ 1

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★ 1

Terrible customer service

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★ 1

The employees are rude! The last few times I went there, they were rude. Who walks into order and the employee said” what do you want” rudely?, like I was bothering them and there was no other customers in the building. Only 1 star because I can’t give negative stars. Customer service needs a lot of improvements before I go back.

Source: Google

★ 4

Good service and food, but need to clean windows and cills more often. Otherwise A+

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★ 4

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★ 4

its better than McDonald's!

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★ 4

Good sub sandwich and fast service.

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★ 3

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★ 1

Bread very dried out. Service is extremely slow.

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★ 2

The people working had dull attitudes and messed our order up. Then ask for tips?? The sandwich was as dry as a duck who can't swim

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★ 1

Only giving them one because I have to. They made me wait even after starting my order to take online orders. Waited over 25 minutes for them to tell me to wait for another order that came through while I was already ordering... I left because I wasn't going to wait an hour to get a cold sandwich. Be better subway

Source: Google

★ 1

I went to subway and the girl working here was so rude to me and miserable She must really hate her job

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★ 1

Found a rubber band inside my sub from here tonight!! And the girl working clearly hates her job…

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★ 5

The staff was FABULOUS! One of them searched a pile of coupons, found one that would work for us and used it to save me money! We will get subs there again for sure the next time we are in town. Wish we could move them to one of the LaCrosse Subways. (where we are from)

Source: Google

★ 1

Omg.... just stopped at Subway and holy cow the girl working hated her job!!!!

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★ 5

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★ 3

This location is still having Staffing challenges, and staff on the line lack basic training in tasks as simple as changing out the soda syrup bag when it is empty. It actually took two employees to accomplish this basic task because the older employee apparently was unable to lift the bag, so the younger employee lifted, and the older employee connected it.. bare bones team work, I suppose. This impacts the quality of food, and the customer experience. They continue to offer a discount for veterans, but have reduced it now from 20% to 10%. Not sure what prompted the change. I also noticed that there were a number of tables dirty, that had been unoccupied for at least 20 to 30 minutes. Yet, the employees behind the counter were standing around doing nothing. There's a saying in restaurants, if you have time to lean, you have time to clean... perhaps they should embrace that adage.

Source: Google

★ 5

Great service and friendly staff

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★ 5

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★ 3

The sandwiches are good but you need to make sure your sandwich artist KNOWS what you want especially if you are ordering from the new menu and want it as is described on board

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★ 1

The lady who took our order really didn’t want to be making all our subs it was very clear.didn’t have a name tag.

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★ 5

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★ 5

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★ 2

We’ve had good service the few times that we’ve gone there and they are open, however the last three times I have gone they have been closed like an hour early. I understand being short staffed, but change your hours on Google if you’re not going to be open till 9 anymore. Some people work late and waste their time and gas going to order food after work only for you guys to be closed way earlier than your posted hours.

Source: Google

★ 5

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★ 4

Little slow to serve. Food was ok.

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★ 1

Be careful asking for the bacon that you paid for. You might get yelled at, have them threaten to call the cops, and threaten to harass you at work.

Source: Google

★ 1

Absolutely terrible job! I wanted to order three subs I got done with my second one I said I need a bacon ranch 6 inch and he completely ignored me and moved onto a new costumer behind me. He was extremely rude during the making of my subs. What kind of boss are you supost to be dude? Jimmer you need to be fired I'm never coming to this subway again. I understand your short staffed but that doesn't give you the right to disrespect every costumer that comes in just cause your upset. If I could give you 0 stars I would. DONT COME TO THIS SUBWAY.

Source: Google

★ 4

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★ 4

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★ 1

Where do I start? First, there is a bacon issue at this subway. Unless you are standing at the counter ordering, they will not put bacon on your sandwich (even if the name of sandwich has the word bacon in it!!) I have used the subway complaint line and everything else but nothing has changed here. Second, if you decide to use the app, they don’t read the portion where you can write your special requests. How hard is it to read nowadays? Third, let’s not get started with the way they accuse the customer of trying to get stuff for free. I just want what I order and PAID for, I think that’s a pretty simple concept.

Source: Google

★ 1

I would have put zero but they only let me put 1. Terrible service and they like to scream at customers when asked why their sandwich wasn’t made correct. They use to have great service before (approximately 1-2 years ago) but don’t order off the app because your order will be wrong.

Source: Google

★ 1

they seem to have a problem with bacon. every single time we order anything with bacon, it is left off. we have gone back a number of times, and they lie about why they managed to miss the bacon- let me add that the word “bacon” is in bold. they even accused my mother of stealing the bacon off of the sandwich. very incompetent people who seem to have a hatred for bacon

Source: Google

★ 5

It's a good Subway stop. Fast and friendly service with a smile.

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★ 5

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★ 5

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★ 5

Fast and easy service. Very nice staff. Exceptional Subway location.

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★ 5

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★ 5

This is a great subway. manager jimmer went above and beyond in the customer service dept. Very clean highly recommend

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★ 5

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★ 5

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★ 5

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★ 3

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★ 5

Fast service! Using the app, our pickup order is perfect nearly every time. Owner seems to take great pride in his work too.

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★ 5

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★ 5

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★ 4

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★ 5

Friendly environment

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★ 1

Bacon was raw

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★ 5

Boy I have missed the taste of Subway veggie pizza. The staff was wonderful too.

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★ 4

Super helpful employees

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★ 5

Great job on the subs. Loaded them up. Service was professional and masked up

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★ 4

Our family's favorite choice rather than a hamburger .

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★ 1

Normally I like Subway and I never had an issue before, so it is probably just this location and staff. The people who took our order were surprisingly incompetent for a subway, which was surprising because they were at least twice my age. The staff ignored everything we were requesting and just started making sandwiches based on "What's recommended." I just wanted to stop them and say "Who is recommending these things? Certainly not me." Not only was their service disappointing but it could potentially be dangerous if I had any food allergies to what they were putting on my sandwich. If you have options besides this subway, I'd take my recommendation and stay away.

Source: Google

★ 5

Love the Turkey, bacon, guacamole wrap! Good service!

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★ 5

Great Subs

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★ 5

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★ 5

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★ 5

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★ 4

Just like any other subway, obviously staff is different at all places; but this one in particular had friendly staff.

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★ 2

No ondoor seating allowed due to virus. Could accommodate.

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★ 1

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★ 2

I created an online order and could not find a spot for a specific order request, so I called. No one answered the phone. I called again and they said the order was already complete. I picked up my order, got home, and I am missing the $3.00 worth of double meat that was supposed to be on my sandwich. Not impressed.

Source: Google

★ 5

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★ 3

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Great sandwiches

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★ 1

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★ 2

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★ 5

Great sub great service good price make sure you get the app for the discounts and online coupons like I do

Source: Google

★ 5

Excellent food and prices were great 👍

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★ 5

Good food and service.

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★ 5

Perfect job on my sub

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★ 5

Great prices and staff!

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★ 5

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★ 5

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★ 3

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★ 5

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★ 5

A great location with friendly staff.

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★ 3

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★ 5

Great breads and meats

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★ 4

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★ 4

Good place

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★ 4

I like the speedy service

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★ 4

Very nice clean environment, food is alright, service is decent

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★ 5

The new ciabatta Subs are excellent!

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★ 5

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★ 5

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★ 4

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★ 4

Love the steak and cheese sub

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★ 5

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★ 5

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★ 5

Great food at a great price ! Good selection too.

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★ 5

Subway is the best

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★ 5

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★ 4

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★ 5

Good food good value

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★ 4

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★ 4

Place was clean, well staffed, polite and courteous. Exactly everything you would expect from a Subway.

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★ 2

What ever happened to the $5 foot long?

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★ 4

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★ 1

The kid that made sandwiches wrapped ALL WRONG and ALL the good stuff fell out onto the wrapping paper! Poor, poor, poor.

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★ 4

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★ 3

The food is good, but they are very stingy with making bread ahead of time. Several times they have been out of the bread we wanted. Last night I went at 6:30 only to find out they only had 1 6" sub left! Since we needed two sandwiches and we don't like flatbread, I had to leave without ordering anything. Very frustrating!!

Source: Google

★ 4

Good deals on good food.

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★ 4

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★ 4

Good food good Service what more can you ask for?

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★ 5

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★ 4

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★ 4

Quality foods at reasonable prices

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★ 3

Same old but keeps getting pricier

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★ 4

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★ 5

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★ 3

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★ 4

Good food, good value and everyone working there is very nice and fast.

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★ 4

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★ 4

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★ 1

SHELLEY IS THE WORST! I and my friends ordered 4 subs and 8 cookies so we could all eat together. We go in to pick up our food and she gives us the dirtiest looks, and we can hear her making rude comments about us spoiled teens pre ordering online. We open our food to enjoy it as a group and two of our subs are completely messed up. One was toasted and had mustard on it even though when we checked the receipt that was not supposed to happen (keep in mind the one eating this sub is allergic to mustard). Another didn't have cheese or pickles on it even though according to the receipt it should have. When Shelley asked us, no DEMANDED us what kind of cookies we wanted and when we explained she says well "we don't have any of those made so..." So cookies aside, I go back in to the restaraunt to remake the sub that was toasted and had mustard on it and as I'm standing there waiting in line for my turn, Shelley approaches from the back and looks at me saying "what?" Not a "How can I help you today" or "What can I help you with?". I proceed to explain that my sub was made incorrectly and I'd like it remade. She says, "what's wrong with it?" I give her the sub and the receipt explaining that it should not have mustard on it nor should it be toasted but that everything else was fine. "Fine, I'll just throw away a perfectly fine footling double meat for no reason then." Appalled at her words and blunt statement I stand quietly waiting for her to remake the sub. When she was done remaking the sub she wraps it, throws it on the counter by the till and storms into the back to fill out paperwork. (Crinkling and throwing out the receipt on her way) Poor Caleb bagged the sub, appologized for her bahavior, and wished me a great day. I'm sorry to anyone who has to order a sub she makes, and I deeply am sorry to anyone who has to work with her. She needs to learn some customer service and to be able to distinguish the difference between mustard and oil.

Source: Google

★ 3

Good food fast service polite people

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★ 5

Always love the fresh subs and friendly service

Source: Google

★ 5

Always friendly workers. And great food. Prepared how you asked and staff seems to be trained so.much better compared to any other subway I have visited. No other subway has been as good as this one yet and I have visited MANY! WELL.DONE👍👊

Source: Google

★ 4

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★ 5

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★ 5

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★ 3

It's a sandwich

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★ 4

Good subs

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★ 4

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★ 4

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★ 4

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★ 5

Friendly staff

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★ 5

Cheap and pleasent atmosphere

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★ 5

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★ 5

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★ 3

Subway prices are going up, footlongs no longer measures up to that beautiful 12", and the vegs. no longer look as fresh. Cost more but quality of sub is declining.

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★ 4

Not very feiendly, but pretty fast.

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★ 4

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★ 5

Cubano sub was amazing!!!

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★ 3

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★ 3

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★ 2

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★ 2

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★ 5

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★ 3

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★ 5

Love this place!

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★ 4

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★ 4

Subway quality to par

Source: Google