★ 4

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★ 5

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★ 1

Every time I order from the subway app for this place they mess up my order. Every. Single. Time.

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★ 4

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★ 5

The 2 boys that were working today were the best in a long time. They made 9 footlongs without any issues and every sandwich was amazing 👏 I left a 20 in the tip jar!!!

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★ 5

Great service. Attentive workers

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★ 5

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★ 5

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★ 5

Tyler was super helpful and kind!

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★ 2

This Subway makes a good sandwich, but they did not properly process a $9.99 12" combo-meal coupon. After a couple minutes of fiddling with the register, the sandwich artist (no nametag, but working alongside Bonnie) assured me that the coupon had been applied and then took my auto-payment. A receipt was requested and placed in the bag. When I returned home, I reviewed the receipt and found that the coupon was applied, but the combo-meal cookies and drink were charged in addition to the coupon price. Credit card records corroborated the mischarge. This is not the first Subway I've visited where staff lacked proficiency at the register, and I have not returned to any of those shops.

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★ 4

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★ 3

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★ 5

All I can say is the food is good, but the ladies behind the counter need to check their attitude at the door. The last two times me and my wife visited same attitude didn’t matter who was serving us.

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★ 4

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★ 4

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★ 1

Why can't this place shut down already so a new business can come in and thrive? The employees don't give a damn, so obviously they don't care for their jobs. So it would be better if the place just closed.

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★ 1

Today is the last time i order here. They keep messing up my orders. Ordered a sub club #11 and got no roast beef. They find ways to mess up my sandwhich every time i order. So long subway

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★ 4

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★ 1

My experience consisted of 2 young men, likely high school age as the employees. 7:30 pm. 01/25/2024.
One was sitting next to the window, eating and messing with his phone. No acknowledgement from him. Understandable?? Yes. The kid behind the counter... Saw me when he came out of the cooler and walked towards the order area. Didn't even make eye contact with me. Didn't acknowledge I was in the building, picked up a receipt and started throwing food in a bowl,.. No, " I'll be right with you," no "Hello", NOTHING, zero eye contact for at least 30 seconds. I turned and walked out. As I drove by the window when I left, the loser behind the counter made sure he went to the window to wave at me as I left. Management better think twice on who the closers are. Absolutely pathetic service or lack there of.

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★ 4

There lettuce was starting to turn color

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★ 5

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★ 2

I really do enjoy this subway. However, this location will not accept coupons through the app. An due to that I'm giving this location 2 stars. The app makes thing easier and faster for both the customer and the employees. For some reason though this particular location wants you to to have to come in to use a coupon which takes longer for both sides and seems ridiculous.

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★ 1

I called the Ripon location twice, to inquire about catering for a large sporting event at the local high school. Both times I was told a manager would call me back—no one ever did. Needless to say they lost a potentially large order and I am happily using a different local business.

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★ 2

Orderd a spicy itlanian, no jalapeños no oil and vinegar. Everytime I put a tip on my mobile order the order is incorrect. Dub is very dry hardly any mayo. Wished I could post a picture!!

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★ 5

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★ 4

Subway is my favorite restaurant

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★ 5

This is by far the best subway I have ever been to. Clean, fresh veggies and the amazing staff is just beyond excellent!!! Thank you!!!

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★ 2

We came in the evening so maybe it's better in the mornings, but the kitchen area was so messy. The ledge they build your sandwiches on was very dirty and the area with the food was a mess. Toppings all over in other topping compartments and it was just unappetizing to look at. I'd recommend making cleanliness a priority, especially when the customers have a clear view of it all.

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★ 2

Take out 2 steak and cheese toasted was cold and meat tasted old

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★ 1

Don't accept corporate coupons, waste of time

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★ 3

It's subway. But everything was clean and people were friendly.

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★ 5

Great service and great staff. Sorry for my mother for being rude. To the 3 boys working that were there at around 5 pm on March 19th 2023 I'm sorry

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★ 1

Horrible. You order the steak and cheese with extra steak and pay for it dont get extra, the other toppings also very little also when it clearly wrote "more" some people should just sit on their butts at home instead and not even go to work to try to do their job when people are paying good money. We for sure will not be back! Subway if you are smart get rid of these losers who cant handle following a order!!! You are losing alot of customers. WAKE UP!!!

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★ 5

Great food and decent staff.

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★ 5

Very friendly staff and delicious sandwiches

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★ 1

Service was friendly, but the male employee had hair hanging in his face. He kept using his forearm to lift his hair to see. We left the restaurant, and upon taking three bites from the sandwich I had a hair in the food in my mouth. The hair matched color and length of the male employee.

We were traveling and was already 20 minutes from the restaurant. My brother called and reported the hair. We were told that the manager would call him back. No return call 4 days later.

Are food service employees not required to have hair pulled back or have a hair net?

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★ 3

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★ 5

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★ 1

Just ordered subs here thru the app. Once we got home we found that one of our sandwiches was missing the bacon, the other smoothed. When I walked in to pickup the order I asked where I could get our drinks and the two young employees working who were tossing something around when I walked in, looked over and said you can get them yourself. Felt like my need for help was a burden to them. Bad service, very disappointed in their food quality now.

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★ 5

Great staff very friendly and fresh food

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★ 4

Meatball sub had 2 meatballs 😩

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★ 3

Change in menu items but reasonably priced

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★ 1

After my poor experience at the berlin subway, I came to ripon thinking it would be a good experience as it has been in the past only to find out that the people working were unable to perform the duties of their job. One of them couldn't even put gloves on. The other informed me that they close an hour earlier than what they should do to the fact that they can't staff. I regret having spent the 15 minutes to drive over here because it was nothing more than a waste of my time. Even though I was in the store an hour before they were supposed to close, I was still informed that because they close in 5 minutes due to staffing issue they could not help me even though that's not what the hours on the door say. Get your house in order.

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★ 5

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★ 5

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★ 4

Just a regular subway. Nice employees

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★ 5

Awesome service!!!

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★ 5

Very clean and the workers were incredibly friendly and helpful.

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★ 1

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★ 4

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★ 4

Like most Subways I have been to.

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★ 4

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★ 2

Rude impaction employees

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★ 5

Employees are very friendly and attentive parking is limited at least it was the day we were there. This is one of the better Subways very clean even the bathrooms were very clean.

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★ 5

Never had trouble there . Seen some of the bad reviews and they seem like bogus claims to me.

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★ 4

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★ 5

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★ 5

Very clean place employees r very friendly

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★ 5

Nice staff and yummy subs 😋

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★ 5

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★ 3

Subway

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★ 1

I used to eat there often but after the decline of quality and taste followed by corporate activism and capped off with lousy service... I never go there now. I do miss the subs the way they were before!

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★ 1

Stopped by a few weeks ago with 2 friends, there were 2 people in line ahead of me, the process was slow and inefficient, took about 10 minutes before the manager lady took my order. She was rude and cut me off while I was ordering, didn't ask me if I wanted my sandwich toasted and threw it in the oven, finished and paid for the sandwich and waited another 10 minutes for my 2 friends behind me.
One of the guys making my friend's sandwich lost his temper when trying to put his sandwich in the bag, crammed the sandwich in the bag and blew half of the toppings out of the bottom of the paper wrapping into the plastic bag. Said to my friend "sorry, I got a little frustrated." When my friend opened the bag the sandwich was smashed and half of his toppings were in the bottom of the bag.
As we were walking out the door, manager lady shouted at us across the restaurant that she was trying to get things done before she went to her second job, she then proceeded to gripe about the young men that worked with her, complained that they were bad at their job, and that they didn't know how to bake bread. Everyone in the restaurant heard her berate her coworkers.

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★ 5

Polite employees, clean and quiet building. Food was fresh, not been sitting out too long

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★ 1

Horrible management for new employees... Not sure of the managers name, but who I assume was 2 new employees, got treated like garbage right in front of me. The 2 young men did just fine with my sub. But everything they did right, seemed wrong for the manager. She was plain rude to them. It's no wonder nobody wants to work anymore if they are getting treated like that right in front of customers... Sub was great though!

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★ 4

Tasty sandwiches

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★ 4

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★ 5

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★ 5

Fast and fresh... something not found all the time... 2 thumbs up

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★ 5

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★ 5

Love coming to this location lately! Dakota is incredible with service and the team that took care of me today made the best subway sandwich ever :) good job hiring this team!!! PS make sure you tip your sandwich artists.

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★ 5

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★ 4

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★ 5

Always good food.

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★ 1

We were told that we had to wear a mask. (No state mandate)
We left.
They don't need our business apparently.

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★ 1

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★ 5

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★ 4

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★ 1

Multiple health violations spotted 4-8-21

Employees not wearing masks appropriately (younger boy)
Employees touching and adjusting face masks and proceeding to touch food (Bonnie)
Employees handling change then touching food without handwashing (senior lady)

After seeing all these I left before ordering food, GROSS.

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★ 5

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★ 2

I have not been to Subway in Ripon for years. I ordered the foot long steak and cheese and was surprised as I watched it be assembled. I received two "scoops" of what appeared to be processed meat that looked nothing like any advertisement for the sub. Even toasted, the processed taste was evident. Add tomatoes that were not ripe and this was not a great sub. At least the bread was fresh. The worst part was the sub was just under $11.00. I'll stick with subs using sliced deli type meat from now on when I go to Subway.

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★ 4

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★ 5

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★ 5

Power bowl was real good veggies fresh as always

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★ 1

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★ 5

Good Service and sandwiches. I had carried out at the Ripon,WI. store. No dine in yet available.

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★ 5

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★ 1

Super slow service. Staff was a bit on the condescending side.

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★ 5

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★ 3

Ok

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★ 1

Subway pushing there new protein bowls? Can anyone at subway explain why bowls are same price as foot long sub? So the plastic bowl cost as much as a foot of bread? Hmmm doesn't add up? Less work making, cutting, toasting bread? So its bacicly a money making gimmick from a profit orientated buisness

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★ 5

i love toe beef and cheese sandwich!

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★ 5

Well ran good food

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★ 3

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★ 5

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★ 5

Always love it!

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★ 4

Super solid

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★ 5

I love their subs

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★ 4

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★ 1

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★ 5

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★ 5

The best subway to purchase your sub from. This subway team is always friendly and very detailed oriented when making your subs.

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★ 1

Were very rude when asked about $5 footlong subs. I was told it's only on line. I said ok. I started to go online and was told I had to leave.

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★ 1

Slow Slow Slow. Would hate to go there if they were busy.

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★ 1

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★ 1

Bad service. Refused to fill an order for a large family. 13 subs.

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★ 1

Called in to order a larger order for a family order and was told the order was too large and they didn't have the time for it. Very disappointed and was hung up on even after offering to make smaller orders and would not allow us to speak to a manager. Will be filing with corporate...

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★ 1

Not very good always seem to mess something up some of the worst service and quality of food worst subway restaurant I've ever been to hands down.

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★ 4

Always good.

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★ 3

Depending on who makes your samdwich, this Subway is really disappointing. One of the night shift guys has a terrible attitude. He argued with me about what comes on sandwiches I was ordering... One lady is really slow, and she is too stingy on the veggies. I've also had a good sandwich with enough toppings and a good attitude (apparently that's hard to find these days). I like that girl. I tip her often...get your people to act nicer to your customers, or find new employees.

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★ 4

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★ 3

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★ 3

Other than the lack of good customer service, it was fine. It's a franchise, so my expectations are basic.

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★ 5

They were very nice today. Sometimes, the employees aren't nice. Fresh food, tastes good.

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★ 3

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★ 2

Bread is always super hard and when i do online orders always get my bread wrong.

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★ 4

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★ 5

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★ 3

Quick easy simple fast lunch or supper if you like toast bread flatbreads are better just ok !!! Clean , but the vegetables r not really fresh !

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★ 1

So have a party of 8 people and as a courtesy called in our order as requested by the staff in previous visit and was told tonight we’re really busy. If subway doesn’t want our business I guess we’ll take it somewhere else.

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★ 1

Not allowed to add my coupon and the sandwich had such a small amount of meat and toppings that it was not worth eating. Have not been to a Subway since and I am traveling across the United States with a friend. They have lost a ton of $ from us.

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★ 2

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★ 5

Yummy sandwiches

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★ 5

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★ 5

Really good food!

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★ 4

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★ 4

Great place great food!

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★ 5

Got quick service even though it was busy. They were also very nice.

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★ 4

Clean, well lit and friendly staff.

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★ 5

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★ 5

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★ 5

great service

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★ 5

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★ 5

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★ 5

Honestly the best Subway I’ve been to. Employees are phenomenal

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★ 2

Kids love it slow service

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★ 5

Good food very friendly service!

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★ 5

Love subway we always eat there... delicious food kind and beautiful people.... thank you

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★ 4

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★ 5

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★ 5

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★ 5

it's subway!

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★ 5

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★ 4

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★ 5

Very nice Subway. Very clean great staff.

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★ 3

Was usually pleased with this subway but have been in 3 times now and they have been out of the bread I wanted everytime but overall id say if u want a clean place to eat and good food it's a good choice

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★ 5

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★ 5

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★ 1

We waited 45 minutes in line .the lady that was working took forever to do anything.was a line out the door and people were walking out.

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★ 3

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★ 5

Great breakfast sub on flatbread, steak, egg &cheese

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★ 5

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★ 2

Heavy handed on the mayo, even after I asked for a little, and bought soup, only filled it half way

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★ 1

Have to change my review.

Their service is always sloppy, and a little too rude.

Today I got my mobile order and I walk in and I'm greeted with a, "we messed up your order but instead of fixing it or making a new one we put the missing ingredient (guacamole) in a to-go cup". Definitely the wrong way to handle this as you have now lost my business.

Ripon is really going down the hole. I honestly can't think of a single friendly, nice place to eat here anymore and it's pretty pathetic.

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★ 5

Great food

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★ 5

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★ 5

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★ 3

Everything so so. Employees don't seem like they want to be there. Food is just ok. It's no cousins or Jimmy johns

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★ 3

A little pricey.

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★ 3

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★ 3

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★ 5

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★ 5

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★ 4

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★ 4

Little pricey

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★ 4

The service is hit or miss here, but usually is a hit. Lunch hour is super busy, so if you're looking to go here for lunch...either use the app and order ahead, or go before the lunch rush comes. Generally speaking, the staff is friendly and the service is quick. The subs are fresh, and would you expect from a Subway.

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★ 3

Love their food

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★ 5

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★ 1

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★ 5

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★ 5

Fresh and tasty

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★ 4

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★ 3

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★ 5

Friendly & good food

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★ 3

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★ 3

Fresh food

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Today the server could be a little more friendly er I have NF1 NUEROFIBROMATISIS IM NOT CONTAGIOUS BUT MY SMILE IS TO MOST PEOPLE HAVE A GREAT DAY

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★ 3

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★ 2

Subway seems to be changing quality and increasing prices across their entire menu.

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★ 3

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★ 5

Good portions for sandwiches, Salads, and soups. Very tasty and good options.

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★ 3

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★ 4

Typical Subway. Proper portions, friendly and prompt staff.

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★ 3

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★ 4

Most workers there are very kind and personable. Great food always .

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★ 5

Awesome .. Great staff .. delicious food. Sweet onion chicken teryaki .. yum!

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★ 1

I called ahead on September 22, 2015. When I got there to pick my order up there was no one in line and my order was not ready. The man that was preparing the order was chit chatting with someone in the corner. When I asked if my order was ready he said no. I called ahead so it would be ready as I was on my way to work. Needless to say, I was not impressed with this shop or the employee. I will not be returning .

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★ 4

Though the food and prices were quite reasonable, the service was quite lacking. Hopefully the times I attend the restaurant are just isolated cases, but I have found myself more often than not waiting a great deal of time to be served. Other than that, great sandwiches! I recommend the barbecue chicken, buffalo chicken, or teriyaki chicken.

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★ 3

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