★ 1

Very rude service. We were the only two people the restaurant. Employee clearly wanted to be anywhere but here.

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★ 1

I walked in at 8:55 pm (store hours say they’re open until 9:00 pm)—abruptly informed they’re closed. When I looked at my phone and pointed out it was 8:55 and the posted hours state they’re open until 9:00, I received, “we’re closed”. Now that I’ve read some reviews, I see this is clearly an issue at this location. Well, they lost my business to another local restaurant that honors their posted restaurant hours. Never going to this location again. Would love to talk to franchise owners to see how they can explain.

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★ 1

Wasn't open at 8 am like it said it was going to be. To clarify, I went at 8:20 am. Their sign says that they are open from 8 am - 9pm

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★ 4

Love the #10

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★ 3

It's meh

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★ 5

It's a subway eat fresh

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★ 5

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★ 5

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★ 5

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★ 5

Amazing tuna!

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★ 4

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★ 5

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★ 1

One of the worst Subway's I have been to. The last 3 times I ordered from there the bread was so stale and dry that I picked the meat out and tossed the rest. Will not go back to this one.

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★ 1

I got my subway delivered, they don’t have a store driver so it was ordered from doordash. I ordered a foot long cookie and got a churro instead. I called subway and they said they had no way of getting that to me and that I have to contact my dasher. The dasher didn’t have a phone number so i had no way of contacting them. Which shouldn’t be my job because subway was the ones who messed up.

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★ 5

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★ 5

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★ 4

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★ 3

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★ 1

Friendly service. However food is less to be desired sometimes. Pay for extra seems to never get extra

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★ 5

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★ 1

As a former fast food employee of many years and simultaneous full time college student, working two jobs with health issues, I understand the frustration of customers arriving near closing time. However, I was disappointed when I visited Subway Saturday August 10th at 8:45 PM and was abruptly told they were closed by a male employee who made a cutting motion across his neck. This was not just impolite but also inconsistent with corporate standards. I noticed its the same few male individuals as the last few times I have come here and their “I don't give a cr*p” attitude is why I will no longer be coming here anymore.

I believe employees in customer service should strive to provide a positive experience, even in challenging situations. Instead of turning me away, they could have offered to prepare my order or provided a clear explanation. I hope the manager will address this issue and ensure that customers receive the service they expect from Subway. When you work for another company that is who you are representing and it is not your personal decision when to close the restaurant. Not at 8:45, 8:30 or 8:55 but 9pm. You are inconveniencing individuals who are there for the
Convenience of fast casual food. So I went out of my way on my way home when I could have gone somewhere that was still open as they should be.

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★ 1

Had paid for it online and they said they were open till 10 . Went there order said It was done . Went there and they were closed at 8 55 . They wouldn't refund the money either

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★ 5

Just I needed

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★ 1

They don't have anything available. Bread, almost empty. Toasting of your sub? Nah... Other veggies and cheeses, nope. They might be going out of business is my guess.

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★ 5

Very friendly and engaged staff. I Love going here

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★ 1

Everything at this place tastes old they burnt the hell out of my sandwich and I didn’t get most of my order could be DoorDash’s fault but I’d never order from here again.

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★ 5

For the past couple of years, my (no longer secret) side-hustle has been working in the food delivery industry (as well as using vague, overly formal descriptors.) I’ve gotten very familiar with many of the local restaurants from the perspective of a delivery driver. The Saukville Subway is always extremely quick, and I have never experienced any problems with the accuracy of their orders. Keep up the great work, oh Subway of Saukville!

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★ 1

Went to subway at 9pm on Sunday. Supposedly open for another hour however door was locked and staff made a shooing hand gesture. We walked away without causing issue but not the type of business id spend money at in the future. Got the message - unwelcomed.

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★ 5

I come here for my work lunch often, and staff is always friendly and makes my sandwiches well.

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★ 1

TERRIBLE! Two orders on the app, they only made one. Said they didn't get the second order, despite my having the paid receipt. Refused to make the subs unless I PAID FOR THEM AGAIN!!! NOPE!!!!

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★ 1

Placed an online order. Paid online. Went to pick up order and was told they never got my order. Asked for the manager. Manager told me to just place and pay for another order.
What?
I showed her my receipt on my phone that had their location and that it was paid for.
She again told me to place and pay for another order and maybe that one will go through.
This place is a ripoff. They steal your money and don’t give you what you pay for.
That’s theft.
I will be calling the next person up the chain. I will be going out of my way to let every single person I know that Saukville Subway are a bunch of thief’s.
STAY AWAY!!

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★ 5

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★ 5

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★ 3

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★ 1

Went into this location, they seem to be under new management. I walked in and I was yelled at from the counter as I took a step in the door "how many foot longs!?" I told her 2 and that I have a coupon. She VERY dramatically rolled her eyes when I mentioned the coupon. And gave a fake smile. This place is awful! Please save yourself the time and go to another location or a competing business.

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★ 5

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★ 1

Literally took forever to order then I come home and the “flatbread” was super thin and crispy to the point of being burnt. It was disgusting. Warming up this one I’ve had for over a decade the same sandwich at others and never had to complain but this one was just gross and hard to eat w my teeth. I’m going to try and call to get a new made cuz I can’t eat the other side it’s much harder. Guess calling corporate cuz can’t even call back. I do not want to travel another 20 mins after getting off of work to possibly get a remake smh- don’t go here unless u have really low expectations and I usually hate complaining but this is just bad

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★ 5

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★ 1

Ordered online, had DoorDash deliver it. Apparently the DRIVER tried to call and say that this location was out of the sandwich we tried to order, and he only brought half the order. His number came up as SPAM so we did not answer. The call should have came from SUBWAY. I tried to call this Subway location to give them a chance to rectify their error, and I just get a busy signal. Every. Single. Time.

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★ 5

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★ 5

It was good

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★ 5

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★ 5

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★ 1

They close at 8. All information says otherwise, but employees said they close at 8.

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★ 5

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★ 1

I sincerely don't understand why you would have someone who doesn't understand English taking orders. That's just complete frustration on both sides. Makes no sense and yet here we are.

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★ 5

Food is good

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★ 1

We ordered 3 sandwiches ahead of time online. When we entered to pick them up they hadn't started them even though the app notified us that they were ready and we had given a tip. We had to wait 20 minutes for our order to complete while they helped other customers in line. My family is extremely disappointed when we have had no complaints before. It also looked like the manager had left while we were waiting.

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★ 5

Great subs! Great tuna subs

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★ 5

The girls working were really nice and accommodating. They made sure it's what we wanted and even labeled the sandwiches on which ones they were.

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★ 1

Was very Late, Service was rude, Not a store I’d ever recommend anyone visit, they will be very, very, slow. I ordered takeout but they still took forever! We found 3 pieces of paper from the cheese when they take it off, one lady was nice, but this is unacceptable.

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★ 5

Excellent service, food was fresh, bread and vegetables were tasty!

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★ 1

Ordered online 2 hours before closing, arrived and door was locked. No sign saying why they were closed earlier than posted hours.

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★ 2

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★ 4

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★ 4

Good fresh subs. Toppings are fresh and tasty. Bread is good. Nice alternative to burgers and fries.

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★ 1

Came in about an hour before closing, I waited about 10 minutes and none of the employees came to serve me despite the fact I could hear them laughing and coughing in the back. Love when I go into an open business and won’t even get served because the employees are that lazy.

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★ 4

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★ 3

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★ 5

The man that served me and my girlfriend was super sweet, he even complemented my girlfriends face paint, he recommended us options on what to get to add more flavor. At first we were hesitant, but oh my goodness the flavors bursted into my mouth. My tastebuds are crying for joy and mouth so watery. The best advice ever! Definitely recommend 11/10

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★ 5

Great place to get a sub. If you are a subway fan this place is for you.

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★ 4

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★ 1

Got yelled at for parking in the curbside pickup designated parking zone. There’s a sign out there pointing at it and everything.

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★ 1

This place has a hugh problem of not being open when you stop there to get a sub. When they are open employees don't really seem to care about there jobs and are not at all that friendly with customers. The owner needs to review the problems he has with staff or it won't be long and the place will go out of business. I can't really rate it lately because they are closed so often.

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★ 5

new owners and his sons seem really hard working, hope this venture stays well, enjoy getting BOGO coupons

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★ 1

Staff is extremely rude and are either unqualified or unwilling to make a sandwich. They give the impression that they really hate their job.

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★ 4

Grabbed a sub to go up to the county park just north. It's cold out there so nothing fills the void like a toasted meatball sub to share. Staff was great as they directed me not to get the pro sub because with meatballs it wouldn't have really added much at all and only make things more messy. Small line, though worked through it quickly. Sub was great. Ambiance was a clean subway. As subways go it was a five, but is any subway a five?

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★ 4

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★ 5

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★ 3

My sandwich was ok but the lettuce was already turning brown and the owners didn't seem to care or offer to open a fresh bag. I understand not wanting to throw product away but when Subway's slogan is "EAT FRESH" and the ingredients are not fresh, it's pretty disappointing.

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★ 5

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★ 4

It was good.
Everything was fresh.
I liked it toasted.

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★ 4

Love the meatball sub.

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★ 1

We did a takeout order And there was a bug in one of the sandwiches

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★ 4

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★ 1

If I could have given a 0 star I would have. Order a footlong and a 6 inch both sandwiches toasted come in and both are the meat was also cold went up to tell them that both subs were supposed to be toasted and one of the girls was going to fix it the other girl said the toaster wasn’t working but I’ve been sitting here for the last 30 minutes and have toasted every sub that they have made. Also the music they were playing was not family appropriate would not recommend.

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★ 5

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★ 4

RAWR

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★ 4

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★ 4

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★ 1

Employees have no idea what they are doing

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★ 5

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★ 5

Excellent service dealing with allergies.

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★ 1

Handling money and food with the same gloves! Gross!

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★ 5

Steak n egg breakfast. Yum

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★ 2

I have never had a bad experience at this Subway until today . Your girls today where not only not friendly but wouldn't even give me time to ask for what I wanted on my sandwich before trying to cut it . Just kind of rude and like I said first bad experience here . Always had good service before today .

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★ 5

Super friendly girls and great customer service. Made my birthday just a little more special today. Thank you

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★ 5

this is my favorite subway to go to. great listeners!

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★ 2

Be careful with ordering online. I picked my sandwich up, went home and settled down to eat. The sandwich was close to what I had thought I ordered. But, it had a few things I didn't want, and was missing things I did want. All the ingredients were in good condition, just not the combination I'd wanted.
UPDATE 2/1/22: I ORDERED A 12" TUNA SUB WITH LESS LETTUCE, LESS PICKLES, AND LESS ONIONS, WITH OREGANO. WHAT I GOT WAS A 6" SUB WITH SO MANY PICKLES AND SO MANY ONIONS ON IT, I COULDN'T EVEN SEE THE TUNA. I DON'T UNDERSTAND WHAT IS GOING ON WITH THIS LOCATION. THEY USED TO BE VERY GOOD.

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★ 5

Exceptional service. They listen to your wants, give the requested portions, great attitude, and go above what you requested. I was shocked to see no money in the tip bin.

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★ 4

Love there subs great service

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★ 5

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★ 5

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★ 5

They did a fantastic job. Will definitely go that location again.

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★ 5

Very friendly and the new all American club is so good try it on herbs n cheese with honey mustard 😋

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★ 5

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★ 5

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★ 4

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★ 2

friendly people, they don't accept discounts from orders on the app. very disappointed.

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★ 2

Asked for a chicken, bacon ranch on a spinach wrap. Didn't get spinach wrap but other wrap. Person started wrapping it closed with only cheese and tomato, forgot the chicken and bacon. She had to reopen and complete it.

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★ 4

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★ 5

Very good sandwiches!!

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★ 5

Alexis and Hailey treated me very well! very courteous and great job on my subs thank you!

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★ 3

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★ 5

They do a great job. We had a large order and they got everything right.

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★ 4

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★ 4

I had the chicken bacon ranch protein bowl. It was pretty good, although I'm sure it wasn't on the diet menu.

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★ 5

Subway in Saukville makes great sandwiches, and it's also conveniently located right off of I-43 across from 2 gas stations. Additional advantage would be the near nice small town parks if kids want to play or picnic. It's a great location for a healthy meal with friendly service and fresh veggies.

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★ 1

Poor aditude had to tell the guy 3 diffrent times what I wanted when he originally asked me the first time. My sub was a complete mess and wasnt cut all the way through guess thats what happens when you use a butter knife for bread. I will never be going to this location again. Also feel bad for the new guy that is learning wrong from the other two Yahoo's that were working.

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★ 3

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★ 5

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★ 4

One of the most efficient Subways you'll come across. Banged out a line 6 deep and had us on our way quickly.

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★ 5

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★ 4

Clean

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★ 4

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★ 5

Awesome sandwich!

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★ 4

Good food

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★ 5

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★ 5

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★ 5

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★ 3

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★ 5

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★ 5

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★ 3

Good Food.

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★ 4

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★ 1

This Subway continues to disappoint me! Tonight I used a 25 dollar gift card for dinner for 2. I was looking forward to it all day only to find that the entire order was wrong! It's almost like the employee's can't read. Ordered online and got the confirmation email so I know I put the order in correctly. Just sad!

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★ 5

Friendly place

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★ 3

It was Subway would you expect

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★ 4

Just make sure you ask for extra extra or you'll get maybe 5 pickles lol

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★ 5

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★ 5

The ladies were wonderful and the food was fresh and delicious!!

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★ 5

Nice chopped salad at the remodeled Saukville subway.

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★ 2

So I love this subway depending on who is working. There is a young man there who has a very poor attitude and it shows when making your food. Today I ordered a chopped salad and asked for extra lettuce and spinach (didn’t get it) and asked for bacon mixed in and the young man didn’t even cut it. Just put whole pieces of bacon on a chopped salad. Not usually one to complain but this has happened with this specific employee on multiple occasions.

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★ 4

The saukville subway is good, the Port Washington sucks

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★ 4

Great sandwich!

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★ 1

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★ 5

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★ 5

My after work spot

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★ 5

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★ 4

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★ 5

Sara did a phenomenal job making sure I got the correct sub with efficiency! I was running late to work and she was a lifesaver! I work for jobs and I am very busy so I do not always have time to cook. This was a bright spot in my morning and I will definitely be returning to the subway again!!!

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★ 5

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★ 5

Great food, but slow service. It wasn't crowded and the server still continued sweeping the floor. I had a five minute wait.

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★ 4

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★ 4

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★ 4

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★ 5

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★ 4

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★ 3

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★ 3

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★ 2

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★ 5

Love subway

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★ 1

I wont be coming to this subway ever again. (And I've tried to be fair and give it a few chances) Rude employees, poor (and skimpy) food making skills, and half the time they are open the open sign isnt even on. I've worked retail and that's a poor business practice on the employees part.

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★ 5

I love the Saukville Subway!

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★ 4

Great service

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★ 5

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★ 4

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★ 4

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★ 3

Sub way

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★ 4

Love there food but never has the items you would want on your sub

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★ 3

This subway located in Port Washington is pretty good. When I arrived it wasnt busy at all and I was helped right away. Service was fast end efficient but the sandwich artist didnt seem like he wanted to be there like something was wrong. Same with they lady that checked me out. Maybe they were having a dispute. Either way. Nice food. Fast and good.

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★ 1

Went in after dinner rush - about 730PM. Still almost 2 hours until close. No wheat bread made, and the Italian that i did end up getting was crusty... like it was toasted, but it wasnt. Very little tuna and way too much "a little light mayo". Not pleased.

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★ 5

Has very good food and the staff are very friendly and it is fun to watch them make the food and surprisingly the bath rooms are also very clean

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★ 4

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★ 5

They had awesome customer service were very fast and had very nice prices, I would highly recommend this subway.

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★ 3

Itll get back to 5 once y'all have the new garlic breads

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★ 5

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★ 5

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★ 1

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★ 4

Average Subway. Clean and friendly. No complaints at all.

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★ 1

Terrible! Never going back. The lady who made my sandwiches was super rude. Supplies to make sandwiches was super low and she had to keep stopping and running back the supply room. She even stated " we are out cheddar cheese, can I give you provolone cheese or do I have to go in the back again!? I plan on NEVER going back!

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★ 4

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★ 5

Great location. Always friendly. Food is perfect

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★ 5

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★ 1

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★ 4

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★ 4

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★ 3

One more subway on the road

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★ 4

Friendly staff good subs

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★ 4

The lady was so nice and friendly

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★ 4

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★ 5

Great service inexpensive delicious

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★ 4

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★ 4

Went with family. Very busy that day but the wait wasn't 2 bad food was good

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★ 5

Fast and good food.

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★ 4

Heads up, crackers were a little stale. Otherwise good eats.

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★ 3

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★ 4

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★ 3

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★ 3

It's just Subway. It is what it is.
PS, stop being manipulative with the cheese. You know who you are.

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★ 4

Good eats

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★ 5

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★ 4

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★ 1

Absolutey disgusting food all over every table only 2 kids working having friends running in and out going on the back even though they dont work there. Trays and baskets all over.everything was just thrown on our sandwiches. Very very unhappy

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★ 5

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★ 5

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★ 4

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★ 5

Awesome subs. Great staff.

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★ 3

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★ 5

Everyone is very nice and food outstanding

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