★ 1

Not a real Subway. Refuses to honor the sandwich of the day. Cheap franchise owner that does not deserve the business. I've been to subway all over the US and this is the very first location that refused to honor their promotion. There are many options out there. Don't make this one. One of them.

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★ 5

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★ 1

Lady not wearing her name tag was very unpleasant. Will not be returning.

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★ 1

Lady was very crabby and kept staring me down, felt very uncomfortable. Pick one of the others in town

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★ 1

I ordered to deliver and there was no napkins and they forgot my chips.

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★ 1

Absolutely horrendous. I was the first customer I could tell at 0920 cause the side trays weren’t open yet until she worked on my sub. The veggies were not even presentable. Lettuce was red soggy looking. I went with the risk and added onions which had no flavor at all. Weeks old? Spinach was wet and old. Green peppers were old with no taste. I got a flatbread steak egg and cheese toasted and the flat bread was soggy on top but bottom basically burnt and hard. Tasted like a Matza bread. Like the bread was weeks old? Literally nothing was fresh. Even the napkins were scratchy and felt like sandpaper. The meat was just eh. Then I’m walking around and most tables were not even cleaned. I use bathroom before I leave (nothing in trash first one to use it) and I drop something and wipe it off ground and the paper towel is COVERED in black dirt. Did night shift die? Did no one clean this place since 1992? Morning shift is just there like zombies. I get it’s just job to them but at least put out fresh ingredients. If I was the owner of this franchise I would be disgusted in myself. From this awful experience I will never go to a subway again in my life. Thank you for saving the rest of my life.

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★ 1

Ordered 4 - 12” subs
Simply asked for 1 of the subs meatballs and sauce to be wrapped separately from bread because son didn’t get off work till a bit later and trying to avoid a soggy sub … asked about a separate container, because she refused to double wrap in paper- like a salad bowl we’d have to be charged for a whole salad for just the container next ok how about a soda cup they’d have to charge you for a soda …. SERIOUSLY LADY JUST WANTED TO FIGHT ….. I don’t mind a small upcharge but almost $3 for the soda cup itself over $6 for the salad container
Lady you are in the wrong line of people business.

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★ 5

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★ 4

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★ 1

Over charged me for asking for extra pickles, the lady was rude and unprofessional just because i wanted extra pickles, then tried to charge me for more “sets” of pickles than she gave me. Very disappointed in this lady and her professionalism

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★ 1

Website deals are not honored in person and take out orders are not built to satisfactory quality (per previous experience). I just paid double for my sandwich because of this.

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★ 1

This is the worse experience I have ever had at a subway..I had to settle for veggies that I didn't want. There were no peppers and I could not get the sub I want e because there were no meatballs prepped. Terrible service

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★ 4

They just need to pay more attention to details. I've had food missing before. Or like today order through Uber eats and they didn't put two veggies I asked for on my sub. My dasher informed me a change in my drink, but no one mentioned if they were out of what my sandwich was lacking...

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★ 3

Good service but not enough change in menu.

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★ 5

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★ 1

The most DISRESPECTFUL EXPERIENCE EVER! I was next in line when the employee told me she couldn’t serve me because she was going on break. When I asked to speak to the manager, she claimed SHE WAS THE MANAGER. I then requested contact information for someone above her, and she refused to provide it. When I asked for her name, she said it was "Tasha" but refused to give me any other details.

This is unacceptable service. As a "manager," it’s your responsibility to ensure the public is still served while you take your break. How much MONEY is Subway losing during those 30+ minutes of downtime? This cannot be good for business. I WILL BE CONTACTING CORPORATE, and I’ve attached a picture of her—this is "Tasha." 👀

UPDATE: someone found our youtube channel from this review and commented to leave her REAL NAME, if her name is Jennifer then why would she give me the name TASHA. Also this customer said that she gave them FOOD poisoning by serving slimy veggies. Refer to the photos.

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★ 1

Order was made wrong several times, did not toast my sandwich after being asked too, my order marker ready was not even made on multiple occasions

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★ 2

Idk who works the night shift but they are always messing up at least one of the sandwiches I order 🥴🥴🥴 maybe they just suck at online orders 🤷🏻‍♀️🤷🏻‍♀️🤷🏻‍♀️ idk

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★ 5

Order a six inch. Girls were friendly . Cheerful and helpful...store front was clean and tidy

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★ 4

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★ 5

Loved everything there!

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★ 1

Horrible

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★ 2

Check your food before you leave the store if you make an online order. The employees do not know how to follow instructions at all.

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★ 4

Their prices have gone through the roof!!!
A foot long and a soda $19

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★ 5

Brett and Mike were working and were both awesome!! Mike you were right, those BBQ Doritos are fire.

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★ 1

Ordered online. Got to the store. Took 45 minutes after arriving to receive the pickup order

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★ 5

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★ 5

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★ 1

I ordered online app arrived at store for worst customer service ever! Be smart look elsewhere!! I experienced what several others have. With all the good places closing nowadays why this??

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★ 1

Worst management in ALL of sheboygan!! Force workers to come in while sick AND take away their pay!!!

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★ 1

Absolutely horrible. No extras even when requested? Staff was horrible.

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★ 5

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★ 5

Very nice crew the guy that made my food was very nice and had a smile on the girl was very nice to and had a smile on too

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★ 4

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★ 1

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★ 1

Pretzel was bad no salt burnt sub sucked stail bred not made right if I could give them a negative review I would

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★ 3

They were very understaffed and the poor girl was training a kid, plus drive thru. With just the two of them.

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★ 5

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★ 2

Food was very small on ingredients even with extras requested, sub I get from other side of town was a quarter the size.

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★ 3

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★ 5

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★ 5

Tuna sub with all veggies is the best.

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★ 4

The food is fine, just as expected. There service is awesome too. But boy-o-boy, I am finding that the pricing as skyrocketed. Yes, the prices have skyrocketed everywhere, but I can't help but think that Subway has gotten away with a bit more price hiking than elsewhere.

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★ 5

Well-staffed with consciousness employees. Refreshing

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★ 5

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★ 5

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★ 3

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★ 5

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★ 5

Definitely up there with one of the better Subways for sure. The sandwiches were made great and I've had him a few days in a row now from different people. They're also very quick and very professional. Highly recommend this location.

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★ 1

Pizza was disgusting dough was partially raw ordered pepperoni didn't see any I picked up looked under cheese

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★ 5

You want great food with great customer service, come to this subway!!

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★ 5

They closed the Subway in Oostburg so I came here. Great service.

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★ 3

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★ 3

I paid for a few of the ingredients in my salad to be extra servings, but nothing was increased. I had to cut my own bacon and chicken on my "chopped" salad. The wait took forever. This is usually an excellent place to eat. I hope someone was new or having a bad day. I'll try it again in the future.
UPDATE: I was very pleased with my entire visa this time. The workers were pleasant and their time was so nice, neat and clean. You could tell they took pride in their work. We bought a Monster, a Philly, and an Outlaw. They were all amazingly yummy. It almost balanced out the huge increase in price, and the coupon balanced the rest.

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★ 1

Worst subways ever and the owner is terrible. They should be ashamed of their terrible service. All of them

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★ 5

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★ 5

I was there Wednesday, Jan. 11th around 5 pm. The two young women were excellent. They were friendly, accommodating, and efficient!

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★ 3

I waited for over five minutes for anyone to come to the counter. Two employees on duty and no one in the front of the store. When they did come out of the back room they were giggling like a couple of kids. This was the worst service I ever had at Subway. I don't believe I will be back. This was so unprofessional and I won't be going back to this location.

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★ 5

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★ 5

Both myself and my husband sandwiches were good.

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★ 5

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★ 5

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★ 5

Workers are goated. I get that it can be stressful with all of us coming in. Especially during rush hour. Y’all keep at it. Love the food. Never had any major issues that caused me not to come back so you have a 5 star in my book 👍🏼 .

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★ 1

Opened this sandwich to hair! Thanks for leaving your gross disgusting hair on my Sandwich!

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★ 2

Ok sub it was overdone. I got the pizza sub. Staff was friendly. Last time I was there one of the workers kid was running around and kept bothering me. I would not recommend this place and all.

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★ 5

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★ 3

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★ 4

New Management has been hired, staff is being trained and turned over if not willing to follow rules... will have a bit of time to get things up and back the way it was supposed to be but excited to see the changes.

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★ 1

4 kids standing there all cleaned up by 845. We were told they were closed.

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★ 1

I went through the drive through around 8:40 and as I started punching in my order I was told they were closed even though the times listed online said they are closed at 9 when I asked this I got no response

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★ 5

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★ 4

Always great 👍

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★ 1

Will not be back

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★ 1

Lobby is never open, tried to go through the drive through and she tells me they are temporarily closed cause she’s about to leave the store, even though it’s 5:30pm. Can’t even get sandwich for lunch smh.

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★ 1

ordered via there website. Order was delivered incorrect with several missing items. Called store, manager was very rude and yelled at me as "none of this was her problem" She could not have been more rude.

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★ 5

A little bit of a wait, but crew member was great.

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★ 1

So awful, think this place is 5/5 on getting my order wrong. There is not one competent person who works at this place, this location specifically on Taylor dr with the drive through. My toddler could make a better sandwich.

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★ 1

The "Distract manager" slammed the drive thru window on me, came back with an attitude and said "um. Excuse me? What did you say" when I didn't say anything.
Down right rude. And unprofessional. Skip this location

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★ 1

Broke health violation - Did not clean Knife after each sud we had 4 suds also did not change there gloves at all. 100% do not go to this subway.

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★ 1

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★ 5

The ladies that work during the day are amazing! They listen to your order and make it how you request. My favorite subway in Sheboygan county.

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★ 5

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★ 5

My wife and I stopped for lunch. Very pleasant.

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★ 5

Very good

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★ 5

Bardzo dobre kanapki z bardzo sympatyczną obsługą

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★ 5

This restaurant was so clean, the staff was incredibly friendly and personable, which is rare these days! What could have been a quiet "what do you want" exchange left me feeling like a valued customer and hopefully left the sweet girls working feeling like they were appreciated too!

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★ 5

Fast and food was great quality!

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★ 1

I was here at 9:15 on a Saturday and was able to order via touchscreen, but no one was there to take my order. Please update your hours.

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★ 1

The website says they open at 8am. They have not opened on time in MONTHS. I went there this morning after checking the website and they were closed. I used to go there quite frequently and now they have lost my business all together because they dont open on time.

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★ 5

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★ 1

If I could leave the stars blank I would, the Convenience of having a touch screen drive through is nice but only when it sends the correct order to the people working. everytime I get wrong subs and they always argue with me telling me what I ordered. FIX YOUR TOUCH SCREEN!!

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★ 3

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★ 5

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★ 2

Ordered chickenbreast add bacon. Adding condiments OUT OF LETTUCE.my grandson eating & says there no chicken on sandwich go to tell server she charged me but sub & I say but there isn't even lettuce here how can you sell ? My sand sun club bun was VERY old & chewy. NOT a good experience

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★ 4

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★ 1

Hands down the slowest subway I've ever been to. I definitely understand that things happen however the staff was unorganized slow and lots of ingredients were not out. There was 2 people in front of us. It took us over 30 minutes to get our food.

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★ 4

This may have been the cleanest Subway I've ever seen But service was quite slow.. sandwich quality was high staff was friendly but there was a significant wait to get anything ordered. It was busy but staff didn't have much pep.

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★ 4

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★ 5

Fresh,healthy and fast

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★ 2

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★ 2

I chose this place because i was getting very good service everytime i stopped for subs. Today, April 2nd, 2021 I stopped confidently and ordered.
I got my sub and left for work. The person that served me today is new. I understand that. But my sub was cut in pieces, messed up, torn, really messed up. I even took a picture. You couldn't eat as a sub but as pieces.

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★ 1

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★ 5

Always friendly staff! Food is amazing every time!

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★ 5

Quick!

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★ 5

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★ 5

Eat fresh

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★ 5

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★ 4

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★ 4

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★ 5

Very friendly workers and delicious food! They accidently made me a foot long and charged me for the 6-inch I ordered but still gave me the foot long!

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★ 5

Very delicious and made with pride. Always back for more

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★ 5

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★ 5

They acaully give you the food you get!

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★ 1

Slow. And soup was advertised. No soup after minutes of confusion . Will not go back

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★ 4

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★ 3

Chain sandwich store, nothing special.

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★ 5

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★ 5

It is all fresh

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★ 1

Horrible drive through experience. Waited 45min to receive food, there was only 2 cars ahead of us and 2 cars in parking lot. Way to slow!

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★ 5

Yummy! The girl, who made the subs, was super sweet & got everything perfect.

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★ 3

Has a drive thru

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★ 3

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★ 3

Why don't you change your sign. If you open at 8, put that on your door versus it starting the store opens at 7. Poor business practice if you want repeat business. The positive is that he staff is very friendly and helpful!

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★ 1

Very poor experience. Workers lies about their $5 deal to bait you in. My sandwhich ended up costing more than $10. She said 1 meat 1 cheese 1 veggie. I order steak, provolone, green bell pepper. She won't change my order

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★ 4

Good sandwich

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★ 1

I don’t know how many times they’ve messed up my order but it’s been every time I’ve tried to give them a chance. Today was just unacceptable. Mayo was oozing out of every side, there was only lettuce on half of my 6 inch sub, the tomatoes were squishy and obviously not ripe anymore and it was mounted with black olives (I selected normal for all of my toppings but black olives I put “less”)

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★ 1

I have went to this location 3 times in the last two weeks. The 1st time ordered a sub for lunch and dinner at lunch time both subs I got were wrong but at least they were both footlongs. The next time I ordered two of the exact same subs that way it wasn’t different they could make two of the exact same subs. Got one home and one was correct and one was not correct but again both footlongs. Today I ordered two of the same footlongs again... I got two six inch subs both were not the Black Forest ham I ordered so I paid $18 for two six inch subs? If there were a 0 star rating I would give it that.

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★ 1

Honestly this is probably the worst subway in Sheboygan...terrible employees takes forever to get your sandwich.. it took 5 min for the girl to find ranch in the back while my sandwich sat there getting cold and it’s not even fresh... do yourself a favor and go somewhere else... if I could give zero stars I would...

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★ 2

I am not sure if it was just the day I went but it seemed to take a really long time to get my sandwich made. I went through the drive-thru and that was pretty quick since you just order it on a screen but I feel like I sat there for quite a while waiting and the store was quite empty.

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★ 5

Could be faster and more friendly employees

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★ 5

Subway always makes it your way. The food is fresh and great tasting. Always go back.

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★ 4

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★ 5

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★ 5

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★ 5

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★ 5

Nice quality food

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★ 4

Best ones in Sheboygan are the one in Loves truck stop or the one in front of Walmart, by cellcom

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★ 5

Drive thru automated ordering was great. Short wait at the window, sub was made correctly. Good job!

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★ 3

It's a Subway...

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★ 3

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★ 5

ALWAYS delicious!

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★ 4

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★ 5

Great briscut sub

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★ 3

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★ 5

Good employees and service!

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★ 3

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★ 1

I did not get the appropriate amount of toppings I paid for. I was also not informed of an upcharge that other Subway locations do not charge for. I'm not going to even get into the employee's attitude. No consistency between Subway locations! Last time coming here. This franchise needs to start reading these reviews and make some changes and start caring about where their money comes from.

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★ 1

Extremely rude service. Short girl with dark long hair and glasses has a very bad attitude!

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★ 2

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★ 1

Picked up an online order of a foot long chicken teriyaki and a foot long roast beef. Got home and there was NO CHICKEN in the chicken teriyaki and NO ROAST BEEF in the roast beef sub!!! I got two free subs, without an apology for the error! Terrible customer service and terrible management (if there is one)! Never again!!!

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★ 1

Service was slow and only could use cash since computer issues.

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★ 1

Waited in the drive through extremely long only to be told they do not have what I ordered.

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★ 1

When the guy working ask you what gos on the sandwich, we have a problem, and he made the sandwiches wrong. When another customer asked the guy working what gos on the sandwich, and he was I dont know and started looking at the picture himself to find out lol. The place needs help and the guy. Needs proper training.

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★ 5

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★ 1

Absolutely terrible! Sub was a hard roll and she refused to refund me. Lied about calling her manager twice and claimed to have called the cops (they never came) because i wanted a refund and she wouldn't give me one. Worst decision ever to go here to subs. Never again will i step foot in this place. Thanks for stealing 17 dollars from my girlfriend and leaving us hungry, having to spend more money to feed us. DO NOT GO HERE!

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★ 5

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★ 3

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★ 3

Not bad

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★ 1

Worst experience ever! They are supposed to close at 10 PM! & we got to the drive thru at 9:45 PM, started to pick the sub i wanted & while i was choosing what i wanted the worker decided to then tell me through the speaker that they had put everything away & turned off the lights on the outside while we were still there!! Very rude of them! Don’t ever go there! Hope you girls get fired 😊

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★ 1

Itll be the last time I come to this subway. Everytime I've come to this one the cashiers and sandwich makers always have an attitude like they don't want my business. On top of that I got double charged for a sub. Lastly, they are always on their phones.

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★ 2

Paid $1.50 for extra pepperoni on my son's pizza and it has 3 slices.

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★ 5

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★ 4

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★ 4

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★ 4

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★ 4

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★ 2

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★ 5

We love it and we can always get exactly what we want.

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★ 1

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★ 4

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★ 5

Quick, friendly, and clean

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★ 5

It's Subway... Enough said lol

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★ 1

While choosing between subway, cousins and Jimmy John's, and finally settling for subway, attendant seemed a bit bothered by me asking about prices for foot long subs. At that point I realized that we should have gone to Jimmy johns instead. Sorry for the inconvenience subway

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★ 3

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★ 5

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★ 1

There's a group of teenagers working here today. They closed it early today because there is no manager. Somehow they still let their family member in and when more customers show up they will ran to the door and yell "we are closed".

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★ 5

Drive through is awesome!

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★ 4

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★ 5

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★ 4

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★ 1

Employees act like the customers are an inconvenience and not their purpose for being employed. Try a different store... two within minutes of this one

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★ 3

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★ 5

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★ 3

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★ 1

Upon walking into the store I was immediately aware of how poor the vegetables looked and how dirty the counter was. The cheese slices were covered with sludge from the day before and we're never swapped out. Being in a hurry I ordered a cold cut on flatbread with nothing on it. As I got to my job site and opened it I noticed where the employee cut the flat bread in half was covered with human hair. I have eaten at hundreds of subways around this country in this is hands down the worst. Stay far away

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★ 5

Great food

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★ 5

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★ 1

This restaurant is TERRIBLE. They are always forgetting something, making my subs wrong, or screwing up my order. I always go through the drive thru at this location, so you can't really see what they're doing. Maybe service is better inside where you can actually see what they're doing. There seems to be different employees every time I go here, so that could be part of the problem as well.

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★ 3

Food is standard. Service is okay.

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★ 5

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★ 2

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★ 4

Only one person was working and he handled in store and drive thru orders, very busy and still had a smile for customers. Awesome job!

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★ 5

Good service

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★ 4

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★ 3

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★ 3

Slow and didn't have enough product to make subs we ordered. Mind you this was in the early afternoon.

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★ 1

Slowest subway I've ever been to. No personality by anyone bunch of sloths.

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★ 5

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★ 2

Don't go through the drive-thru they never get the order right people don't know how to read

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★ 4

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