★ 5

Makayla was so nice!! She went above and beyond to provide the best service and even asked how I like my bacon! It might seem like something little but it truly shows how much she cares! 💗

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★ 4

The store was clean and the service was nice and friendly. My only issue is when the employees are not wearing a beard net and are working on making our sandwiches.

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★ 1

My review was deleted- Came in on the night of the $uicideboy$ concert. The girl working was extremely rude and so slow. She rolled her eyes at my friend for ordering a roll up.

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★ 1

Allllllwaysssssss wrongggggggggg. Take time and actually read the damn order. Got tomatoes instead of spinach?!?!?

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★ 1

Leave it corporate and managers to fail a fast food place on a Friday night knowing you have an amphitheater event!! PROPS TO THE GIRL WORKING AND DOING THE BEST SHE COULD SOLO!!! You managers and lazy kids that let her solo this should be ashamed and she should be given an apology. As a manger myself, I WOULD NEVER let my staff operate my building solo under pressure. Get in the car and go do your job you are already overpaid to do.

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★ 5

Edited from a 1 star.

I have to give credit where credit is due. I don't know if there's a new owner or something, but this place has done a complete 180.
I had literally sworn it off, and while usually true to my word, when your wife has pregnancy cravings, you tend to give in.
Twice in a row now this place has been great about their service and food. It's seriously like a night and day difference.

So thank you staff! It's awesome to be able to get subway locally again!

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★ 5

As of July 15th 2025, I don't know if the subway in Somerset is under management but they have definitely stepped up there game. Everything I ordered tonight was made perfectly and correctly. Before, I would be lucky to get 1 sandwich right. I was greeted very warmly which was very refreshing. Thank you for great subs and great customer service!!

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★ 5

The ONLY subway we will go to!

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★ 2

The worker gave me attitude for no reason

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★ 4

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★ 5

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★ 1

Place sucks,never has anything you want, and prices are crap

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★ 4

Getting better..
Keep up the good work!

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★ 5

suoer good service

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★ 1

We have given this place many chances over the years and unfortunately today was our last day eating here. It surprises me how a sandwich can be made wrong right in front of the customer but it happened. A sandwich I just picked up for my wife was completely covered in black pepper. We didn't order black pepper and if we did it definitely wouldn't have been that much. As a matter of fact, this specific sandwich i read the order from a list for while I was ordering it and pepper is not on that list.

We've had experiences with slimy vegetables in the past, stale bread, etc. but looked past it and came back to exchange for a better quality sandwich because we know this place employs the kids in our town and we try to support small business even through mistakes. At this point Somerset Subway has cost us enough money on mistakes than we're just going to have to be done with them.

On top of our incorrect order, one of the people working there today looked like he was barely awake and was moving slow enough for me to notice something was off. It felt uncomfortable and awkward standing in front of him. I won't make accusations but it looked concerning and management should check into that.

I regret tipping 20% after this. The only reason I did is because its almost Christmas and I was trying to take into consideration they're working the day before Christmas Eve.

I'm giving 2 stars for service because there is one woman that works there that has great customer service. I don't know if she still works there but wanted to highlight that just in case.

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★ 1

Almost every time I go to subway here this guy named JJ is working. He litterally has the worst attitude ever and we waited about 20 minutes before he actually took our order. We were just waiting and he was restocking everything while we were standing there. He was huffing and puffing non stop and he needs to go. I don’t even want to go to subway anymore because of this guys attitude and the wait time. He doesn’t even welcome the customers when they walk in. Today was the worst experience I have ever had.

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★ 4

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★ 4

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★ 1

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★ 3

It's subway...

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★ 3

Server was stiffing his nose whole time he was making sandwiches. He clearly did not want to be there, slopping things on the pickup orders... made me glad I went in to order it... I think...

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★ 1

I’ve been in this subway now for 15 minutes and no one is here. Trash is all over the counter and floors. Does anyone work here?

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★ 1

On June 9th 11:50 AM. In the afternoon, the young lady there has 0 customer service qualities. She should Find a job where she doesn't have to deal with the public.

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★ 5

I've ordered online several times and they have been right and ready each and every time. The workers are polite and courteous. Very nice to be served by exceptional people.

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★ 5

I ordered a Flatbread Steak and cheese. I think they have a new Flatbread because after toasting it was very crispy.

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★ 1

We were visiting Somerset for a basketball tournament. Our team needed lunch so my wife and I stopped in to try to get a bunch of subs made simply and quickly. They didn’t have the bread made yet or the veggies prepped at 11:15am. The one employee I dealt with didn’t seem remotely interested in making sandwiches for us. We took our business next door to the local grocery store and bought $150 worth of groceries to make our own lunches. We probably would’ve spent more at Subway but they weren’t ready for customers.

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★ 1

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★ 1

Another terrible fast food location from this town, the people at both this location and Dairy Queen are so brainless this is the only occupation they can do. I feel sorry for their lifestyles and how they can only feel sorry for themselves for giving such little effort in life. Sad excuses of human beings. Needless to say this man made our subway sandwich’s wrong. He needs to go back to grade school.

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★ 5

sandwich

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★ 5

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★ 5

You worker Lucas needs a raise. He has to be my favorite employee there. He was super friendly and told me things that would work and taste really good on my sandwich.

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★ 5

Nice children working there

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★ 5

It was a great breakfast after a night out with the girls. It was just what I needed.

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★ 5

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★ 5

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★ 5

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★ 5

Placed the order online and was given a time to pick up my order. When I arrived, there was a good crowd of people who were getting their orders done, and I was wondering if mine was able to finish mine. I was pleasantly surprised that they had been able to get mine done and still able to take care of the other customers with no problem whatsoever. Hats off and praise for a job well done. Good, professional, and friendly team that was working that night. 👍🏽

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★ 5

Very kind and nice staff.

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★ 4

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★ 4

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★ 2

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★ 3

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★ 5

Super friendly staff!

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★ 5

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★ 3

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★ 4

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★ 4

Very nice service, fast 👌 clean and professional.

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★ 4

had everything on time and was nice about our order if we had any good questions

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★ 5

Best place for lunch in town!!

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★ 5

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★ 5

Service & staff were great and the subs were fantastic! Highly recommend the Somerset, WI Subway!

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★ 5

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★ 5

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★ 5

The staff is awesome!

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★ 4

It's subway.

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★ 4

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★ 2

Are people even trained to go fast here because they are the slowest store I have ever been too

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★ 4

Good, friendly staff. Too heavy on seasonings.

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★ 1

I ordered the protein bowl.. What a waste of a bowl. It was maybe half full and it took me all but 5 min to eat this. Needless to say, I'm still hungry. And$10 bucks, I'll never get this again.

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★ 1

Bad customer service. Very rude

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★ 5

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★ 5

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★ 5

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★ 1

The service was bad. The guy helping did not have a hair net. His hair was everywhere. He ripped the bread open and spilled half the meat on the counter then proceeded to pick it up and put it back in the sandwich with his hands. Then said it was fine because he was wearing gloves, after he touched everything with the gloves.. not sanitary. Never eating here again.

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★ 4

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★ 5

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★ 3

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★ 5

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★ 4

Good subs made to order your way

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★ 3

It was alright

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★ 5

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★ 3

Run of the mill subway. They put peppers on my sub :( I only get three things on it, so it's kinda sad they can't get it figured out. They also don't do the two for $10 footlong deal on the app, kinda disappointing but whatever. The staff is pretty friendly though!

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★ 5

Best subway staff ever is Somerset Subway❤️

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★ 5

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★ 4

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★ 5

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★ 2

When doing an online order you might as well go in and order it because they don’t look at the request carefully, second time coming to somerset and having bad service

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★ 5

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★ 5

The employees are friendly, personable, and fast!

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★ 1

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★ 3

They have good food . But only one employee there so is long wait.

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★ 1

They did not cut my sandwich

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★ 4

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★ 3

Wish they knew how to work the rewards card.

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★ 5

Crochet braids always fresh and not hard awesome

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★ 4

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★ 4

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★ 3

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★ 5

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★ 5

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★ 5

Very good service.

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★ 5

Great healthy sandwiches

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★ 4

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★ 5

Idc what type of mood I’m in subway is always a darn good choice for food

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★ 3

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★ 3

Prices are to high now

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★ 4

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★ 4

Good service

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★ 2

Female manager wasn’t very pleasing. Other staff were great. I’ve never had a sub with so little between the bread. Usually I’m stuffed halfway through and force myself to finish the other 6”. This one’s got me wanting another footling just to fill the void.

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★ 5

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★ 5

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★ 5

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★ 3

Subway was very busy there was one gal on they need more employees other than that

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★ 2

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★ 5

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★ 3

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★ 5

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★ 5

Subway!

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★ 4

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★ 1

3 in town? Ridiculous

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★ 5

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★ 5

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★ 5

Great staff!!
Always fresh bread.

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★ 3

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★ 2

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★ 4

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★ 4

Ok. Generally speaking.

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★ 5

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★ 3

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★ 5

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★ 1

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★ 3

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★ 4

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★ 5

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★ 3

I love this place but with 3 people working there should not be only one on the line. Plus I saw a female worker stick her hands down her pants and not wash her hands. And she was eating in the view of the costumers.

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★ 3

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★ 5

Love the staff. Always so friendly

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★ 4

Pretty consistent with the other subways.

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★ 4

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★ 5

fast friendly service 😎

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★ 5

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★ 5

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★ 3

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★ 5

One of the best Subways I've been to. The staff is always cheerful and they no the best combinations and give you tips on trying something different.

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★ 3

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★ 5

Best staff

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★ 5

Best SUBWAY!!😉

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★ 3

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★ 3

Good food

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★ 5

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★ 5

One of the best run Subways you'll visit. Great staff, well cut veggies, and a clean facility.

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★ 5

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★ 5

Great staff around lunch time!

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★ 5

Very professional management and staff

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★ 4

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★ 4

I love subway so ill just say awesome

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★ 5

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★ 5

Great location, awesome staff, amazing food. Loved it!

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★ 5

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★ 3

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★ 5

Good subway! Try the cookies!

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★ 4

Freindly service but put wrong ingredients on sandwich

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★ 5

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★ 5

I live in minnesota and when I Went to this Subway I could notice instantly the produce and quality is better then the subways in minnesota.

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★ 4

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★ 4

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★ 4

Nice

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★ 5

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★ 2

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★ 4

Great staff

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★ 4

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★ 5

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★ 4

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★ 5

I eat there for lunch 2 to 3 times a month. Service and quality have always been great! Good crew of people!

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★ 3

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★ 5

Great, wonderful, and friendly staff. Never takes more than 3 minutes to process an order!

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★ 5

Fast service

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