★ 1

Food is ok. Service is ok. Building is not. They have THREE bathrooms and ALL of them are broken. No lights. No toilet paper. Out of order signs. Flies buzzing around the entire store. Went here several times a week for a year and it was always the same story.

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★ 1

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★ 1

We arrived at 9.10 am, sign was on but doors were locked. Signage says they open at 9 am. We waited a bit before knocking on the windows. The woman inside looked at us then ignored us. We went to the gas station instead. Would leave zero stars if I could. Now we understand why this place has such a low rating.

Source: Google

★ 1

This Subway is a disgrace to all Subways out there.
Once I saw the owner, I knew I should have turned around and walked out but the type of person I am, I gave it a chance anyway.
This owner is so cheap about making sandwiches. She wants to make the sandwich her way and not the customer’s way.
I was letting her know what I would like on my sandwich and she was barely putting anything on my sandwich like there was a food shortage somewhere.

I asked for more tomatoes on my sandwich, then she was telling me, she was out of tomatoes. And the tomatoes were right there in front of me, I can see the tomatoes! I said what about those tomatoes, she kept replying, I am out of tomatoes. So I had no choice. I just walked out.

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★ 1

Please eat someplace else, the lady had difficulty understanding our order. I paid with cash and she said she didn't have change to give me. I asked for a soda and the soda machine didn't work.

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★ 1

I asked for deluxe she didn’t give me deluxe for a foot-long and a protein bowl. She charged me $32. They don’t take coupons here and you can’t even understand these people cause they don’t speak English hardly at all.

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★ 1

I would give this place 0 stars if I could !!! I walked in and it was one person behind the counter and one just walking around. I sat in line for 10mins before she took my order because she was making her own sandwiches. Remind you it was people behind me as well. She finally took my order and had a attitude the whole time the lettuce was red the meat was dry and she snatched my money out my hand . Why is this place still open ? VERY NASTY ENVIRONMENT!!!! They need to be shut down immediately!! Cant even call and ask the number for corporate because the phone at this location doesn’t work DO BETTER !

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★ 5

Was really clean honestly. The bathroom light did not work, fountain drinks don’t work but they sell bottled sodas for decent pricing. Everything was pretty fresh. Was turned away with the lack of cars at first in the parking lot but food was good.

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★ 5

Very good service. Extremely polite! And they have giardiniera peppers

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★ 2

Very Dirty. Never again and me not pass a health inspection.

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★ 5

Great sandwhich!

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★ 1

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★ 3

High chair was dangerously wobbly, women's bathroom was nasty, ignored my request to toast my sub and cut sandwich into quarters. Pretty mid experience -- just a general lack of attention to any detail.

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★ 1

This location does not honor deals from the Subway app or Online orders and promotions.

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★ 2

This Subway franchise should be evaluated. Fly on the cutting board, okay it's summer. My Subway sack felt very light, stingy with toppings despite the highest prices I've seen in the area. For a $12 footlong sub only lunch, I'll support Route 20 or Culver's next door.

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★ 1

This place was disgusting. When we arrived, the employee was eating his lunch and literally told us we needed to wait for him to finish. Then he made our subs with the wrong chicken with the pre burnt bread. Yea I said the bread was burnt. The entire place was sticky and filthy. You could tell the tables were never cleaned at all this day or maybe not even the day before. The floor was disgusting. Food littered on it, other debris, etc. The good news is, after we were given our food, this same employee sat at the counter playing videos on his phone loud enough for the entire restaurant to hear. (We were the only ones eating here.) He didn’t even think of cleaning any of the grotesque tables or the floor or the bathroom in that time. Let me tell you about the bathroom… it looked like something you would see out of a saw movie. Missing fluorescent light bulbs, a toilet bowl browner than brownie batter, toilet paper rolls with no tp on them, and tp put on the baby changing table. You can probably guess how clean the floor and sink were. Needless to say, I would have rather dined in a truckstop restroom. This place was just gross.

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★ 3

Subway was fine but manager would not take the Subway national coupons.

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★ 1

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★ 5

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★ 3

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★ 1

This place is disgusting guy that made my sandwich was outside smoking I had to tell him to wash his hands he was already putting gloves on like that the veggies had been there probably all day and he skimped on that in my sub got a meatball sandwich and the meat was burned threw away the whole samdwhich then another guy came in and was sweating bad he was wiping his forehead and head right in front of fresh bread rack and worse damn subway ive ever been to this place needs to be shut down someone is going to end up getting really sick

Source: Google

★ 1

The worst Subway location i've been to, fountain drink machine has been down for months, there is usually two guys behind the counter, one guy can't speak any English is always confused and unsure of how to make the sub, the other guy either the manager or owner need to come and help finish up for him, and this is the only chain restaurant i know that do not accept its own coupons or any discounts you may have, they even got a sign for it.

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★ 1

The WORST!! Ordered turkey, bacon, avocado to go. Got home and didn’t get bacon or avocado!
Very disappointed. Avoid this location at all cost!

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★ 5

The guy working there ran out to my car when I forgot a drink and chips.

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★ 1

Awful

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★ 1

Worst Subway ever. They skimmed me on my chicken for a footlong as well as vegetables. They have it blocked off so you can't see them ripping you off. Two thumbs down.

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★ 1

Subway is a huge let down. My fiance and I wanted something a little healthier than McDonald's or other fast food joint. We both got a #12 turkey something. Apparently mozzarella is discontinued that is still being advertised on the menu boards and I know for a fact meatball subs have mozzarella cheese. They need to fix that. Ranch didn't even look like ranch, more yellow of a color than anything. Definitely didn't even taste like ranch. They have avocado in a bag and tasted so rancid I almost threw up in my mouth. I threw the whole thing away. I guess there is a reason why I don't eat out often. This place needs to be shut down. Very disgusted and disappointed. Waste of $30.

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★ 1

Very disappointed ordered broccoli cheese soup its was rancid in flavor brought up to counter then they threw rest of soup out ..then went in back n came out n microwaved my new cup and went and sat down to find a solid chunk of frozen soup in the middle of my new cup of soup and fountain machine didn't work

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★ 3

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★ 2

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★ 1

Bad Service

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★ 1

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★ 1

This place is disgusting.. all the veggies were turning brown... then the guy overcharged me... I asked to upgrade my meal drink to a large.. then he charged me for an entire meal plus a large drink... were typically I'd just pay a couple dollars more!!!! I'm calling corporate and bringing this store to their attention

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★ 5

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★ 1

The guy working didn't understand English and didn't speak it very much either.

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★ 1

the service is absolutely terrible. they get mad when you tell them THEY made the sandwich the wrong way. the store was poorly stocked, messy. didn’t even have all the toppings out and got mad when i asked for the ones not out, just beyond disrespectful. i will be calling corporate.

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★ 1

This place is disgusting! It’s 11am the garbages are packed to the top, every table is dirty, soda machine is disgusting. You would be better picking garbage from a garbage can than eating here. Run, Run, Run!!! You don’t need to test your immune system!

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★ 2

Ordered a sub off the menu, exactly how it comes, and they upcharged me for adding a second type of cheese on it. Of course, was then prompted to add a tip at the register. As other reviewers mentioned, they do not accept coupons. Food was what you would expect from Subway

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★ 2

This Subway doesn't take coupons or Rewards perks. Furthermore, a simple 12 in ham and cheese sub had 6 pieces of ham total; upon questioning he recounted and said there should be 8 slices. Which still was much less than other Subways.

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★ 1

Was wanting subway so decided to go to this one, because it was the closest. The day before I went to the one on 20 and H and that subway is own by the same guy. Was clean in side but the service sucked at both places. Couldn’t understand or make the right sub. They were very slim on the meat and toppings like it said 2x the cheese for that sub and then charged me extra. I don’t recommend this place if you like subway or the one on 20 and H. This is a franchise they should follow some as the rest of them. It was just bought 2 months ago.

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★ 1

The guy behind the counter doesn't speak any English but the vegetables were so rotten and disgusting it didn't look safe to eat at all the lettuce was brown and rotten the pickles look like something was growing on them you can tell that this food is very old not a good place at all

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★ 1

Some meats were not available. Sign up saying Subway didn't approve this location to accept coupons. All franchises are privately owned & its up to those owners to decide to accept them or not. THIS ONE DOES NOT.
Those who don't are JERKS!

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★ 1

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★ 1

I was the only one in the restaurant, 2 people behind the counter neither spoke English fluently enough to understand a standard subway menu. Ordered a spicy Italian, pizza sub and a steak and cheese. I got a spicy Italian and 2 steak and cheeses with none of the toppings I wanted.

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★ 1

Walked in and saw that only one person was working. I wanted to try and make it easier for him, so instead of asking for two, six inch sandwiches, I asked for one foot long. I asked for jalapeños on the side, since I don't enjoy them but the person I was sharing the sandwich did. He said he would put them on the side of the sandwich. I pointed to some 2 oz cups behind him and asked him if he could use those, since other locations of Subway had used them before to put jalapeños in. He replied with something along the lines of no, because we need to save money and placed the jalapeños on the side of the sandwich. The rest of the time while I was ordering drinks and chips he was muttering under his breath. Not the best service that day, honestly would have gone to a different food place if I had known that would happen.

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★ 2

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★ 4

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★ 5

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★ 4

I stop at this Subway occasionally. They were very friendly. My only negative was my sandwich was pretty skimpy. Seemed there was less on it than I'm used to seeing.

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★ 1

Ordered online 8/23/22. Order was confirmed and I was charged. When we arrived the place was closed.. no signs up nothing. I have since called multiple times and the phone is disconnected. Still waiting for our refund..

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★ 3

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★ 5

Subs were very good. One man working did a great job.

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★ 3

The employees were new and i actually had to explain to him how to make the sandwich. Since i had worked for a subway a couple years back. But we got threw it.i felt he should have had more training before he was just put on line by himself.

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★ 1

Terrible service can barely speak English

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★ 4

Fast service.

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★ 3

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★ 1

My subway app which had two gift cards with balances would not accept with the owners scan system. I waited 30 minutes and then no sandwich. He threw it away. Clearly a subway problem. Never coming back.

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★ 5

Nice and friendly service :)

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★ 5

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★ 4

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★ 4

Store front was clean and the service was friendly and attentive. The food in the tubs looked fresh and our sandwiches were as expected. The women's room could use a cleaning though. It wasn't awful, but needed a going over.

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★ 1

The person taking our order was so out of it. Looked like he was high on something pretty serious. He kept forgetting what we were ordering. Nothing behind the counter was stocked, he even went to the back when I asked for peppers and grabbed a handful and cake back to the front. the entire dining room was dirty, zero tables cleaned, floors unswept...we were the only people in the place. He kept staring at us super weird and barely put any toppings on our sandwiches. Nervous to even take a bite.

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★ 1

Does not honor coupons

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★ 1

This location does NOT deserve 1 star. The employee was either high or intoxicated. We had to repeat/explain several times our order. Did not know what yellow mustard or ranch vs mayo was!! In conversation he made a anti American slur. Bathrooms were filthy. Had to look for a clean table. DO NOT GO TO THIS SUBWAY.

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★ 1

Horrible place ordered food online to have picked up at 1145 the guy didn't start on it till 1220 there was only 1 person ahead of me then the guy can't understand what you say

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★ 3

I'll give him 3 stars because he was trying his best

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★ 4

I'm giving specifically the man working today at noon 5 stars, but I'm taking one star way from the establishment because they are not appropriately staffed. This poor man was working alone during a lunch rush hour. More and more customers were coming in and he was the only one working. He was continuously calling his management over the phone for help. He did a great job and the restaurant was clean. I will only be back because of this man and his wonderful customer service. Unfortunately I did not get his name.

Source: Google

★ 1

Food didn't taste right. Felt like the server did not know how to make an sandwich. They didn't have any rootbeer or sprite.

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★ 1

Worst experience I’ve had at a Subway. Food was not fresh and tasted like there was cleaning solution in the food. Employee didn’t know what the sandwich was so I pulled it up on the website and then proceeded to charge me for all the meat when it was supposed to come on it!!! It was a cold cut combo…. Employee looked like he had never made a sandwich before.

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★ 2

Ordered food via app an hour before pickup. Went to store and the shelf for food ordered ahead of time was empty. Stood in line and waited 5-10 minutes for customers to clear out of line. Asked where my order was and the sole worker was holding it behind the counter for no apparent reason. Drinks were missing from the order (they were out of stock) but the order was well made. Really wish Subway owners understood that customers who order ahead of time don't want to wait 5-10 minutes once we arrive for the order. Customers have thought enough to order ahead of time and may have pressing engagements elsewhere. Wont' be returning to this particular Subway.

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★ 1

If I could give this place 0 stars, I would. The guy didn’t even know how to make the sandwich I was asking for. I had to walk him through it myself. My girlfriend wanted a BLT and he started by putting uncooked bacon on the bread. We then decided to go with just 1 sandwich and he heckled us about purchasing another. Definitely would NOT recommend this subway.

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★ 4

Friendly service and very clean restaurant. Only wish it was easier to access from main road

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★ 4

Clean. Great and friendly service

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★ 5

Well made sandwich, nice staff

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★ 5

Friendly service. Clean and spacious.

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★ 1

Noone at front counter, only 3 people in line. Took 25 minutes for 2 sandwiches, the guy was just walking along. Customer service absolutely horrible, no bag when sandwiches were done just a "here you go". Barely put any condiments on the sandwich even after asking for extra to make it look like there was a sandwich. Didn't even cut our sandwiches either.

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★ 3

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★ 3

We were the first people in the restaurant that morning. The men's bathroom and the unisex bathroom were both out of paper towel and nearly out of toilet paper. Some of the tables were still dirty, presumably from the night before and the ice machine was empty. Besides that, the worker was nice.

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★ 3

I looks like their getting scimpier with the veggies. I love a big sloppy sandwich that I used to be able to get. Now you ask for more veggies and they grab two more pieces. NOT all the stores are like that.

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★ 1

Does not accept coupons and slow service.

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★ 5

Great staff and food! Store was very clean. Thumbs up to the new manager, Sean.

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★ 4

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★ 1

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★ 5

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★ 1

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★ 5

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★ 5

came here for lunch, had to wait a few minutes in line during the lunch rush..but def was worth the wait! bread was nice and soft, veggies were fresh and crunchy, and the cookies..YUMMY! The raspberry cheesecake & the caramel brownie cookies where amaaaZING. Def worth stopping in just for thr cookies!! YUMMERS!?!?!

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★ 3

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★ 5

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★ 5

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★ 5

Excelente atención

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★ 3

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★ 1

This is by far the worst subway in the world. Slowest service ever. Every time I come think the service will be better. It never is. Always out of something. Place order online go at pickup time and wait an additional 40 mins for 6 subs. Save yourself the irritation and avoid this subway.

Source: Google

★ 1

No friendly attitude here, Employee was very rude and messed up my sandwich. Then told me it was my fault. I will be going to Firehouse subs from now on, they know how to make a sandwich and treat customers with respect

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★ 1

Worker was NOT wearing a mask. When I looked at the menu board, she said not to look at the menu, just tell her what i want. She didn't know how to make a club either. I should have left. I won't be back.

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★ 5

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★ 1

No mask. My sandwich was so bad I threw most of it out. Waste of money

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★ 4

Nice clean atmosphere

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★ 5

I'm always there very clean and organized will continue to eat there

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★ 1

Terrible service, was asked what I wanted and when I said I wanted a Sweet onion Chicken teriyaki sub the kid looked at me and said "umm.......what? Huh?" I mean, really???

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★ 1

Not only were customers not wearing a mask but the employees serving food were also not wearing a mask... I walked in and out.

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★ 1

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★ 1

No 😷 and don’t know how to make good sandwich and make customer happy need more training

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★ 5

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★ 5

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★ 1

Very bad service. They get my mobile order wrong 50% of the time. I’m not sure how hard it is to read a screen. Must be real tough. I love when I pay for something and don’t receive it. Don’t waste your time here.

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★ 1

Their COVID-19 protections were minimal at best. None of the employees were wearing masks and the lines had no markings to enforce social distancing.

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★ 4

Lettuce was old

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★ 5

Friendly staff and excellent customer service. The environment was very clean.

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★ 5

Thanks to the artist for service when iron skillet said go away. Much appreciated. Definitely would return

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★ 4

Yum.

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★ 3

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★ 5

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★ 3

Clean and right off highway

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★ 3

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★ 5

SUBWAY WAT CAN I SAY THE BEST AN CHEAPEST SUBS N TOWN AN EVERY LOCATION ALWAYS HAS EXCELLENT QUALITY AND EXCELLENT SERVICE A+A+A+A+A+

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★ 1

12/8/19 Just tried to get a sandwich. They said online they were supposed to be open until 9 but the person inside had the door locked and said they were closed. It’s 8:29....bad business

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★ 4

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★ 4

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★ 5

The manager is awesome and I LOVE how she makes out ultimate turkey club!

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★ 2

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★ 5

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★ 1

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★ 4

Very nice workers. Clean bathroom. Both of our sandwiches were very good & made just how we wanted them.

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★ 5

White macadamia nut cookies AND the steak & pepper-jack cheese on toasted herb & cheese bread...YUM!!

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★ 5

Great place to eat at great service by Ann Routheaux she's fast and great communication and positive performance I drive out to that place again even I live down town area I make that trip again

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★ 4

Food was as to be expected for subway, employees however seemed pretty unhappy to be there

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★ 5

Whoever worked at 6pm on 8/17/19 made the best subway sandwiches I've ever had! Handled the sandwiches with so much love.

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★ 1

The two kids that were working on 8/4/19 around 6:30 p.m. one kid was slow and the other wasn't helping, the one that wasnt helping finally put gloves on took our money the proceded to try and make someones food with the same gloves that he took our money with. My wife stopped him and said he needed to change his gloves before making the other persons food. Disgusting!!

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★ 5

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★ 1

Checked the website before went, it was late but it was only 9:15 p.m.
Google and their website says they close at 9:30 pm. The doors were still open so I walked in and the guy behind the counter said "we're close". All the meats cheeses and lettuce were still visable in their bins. I asked him kindly if he would make me a sandwich but he refused. A very disappointing experience.

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★ 1

The had bad service witch there was no excuse for the workers were slow they dropped my sandwich and they had to make a new one witch made the process even longer

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★ 3

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★ 4

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★ 3

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★ 1

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★ 5

Good sandwiches

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★ 4

Had 4 people working. Good sandwich and surprisingly fast service

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★ 5

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★ 5

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★ 2

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★ 5

Very friendly employees

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★ 3

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★ 5

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★ 5

Love all subways

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★ 1

Called ahead to order ahead of time for a group but they wouldn't let us but said to do it online
Did it online, didn't have order ready when we got there an hour later like it said...
Terrible subway location, in town for a wedding

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★ 5

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★ 3

Every time ive gone it seems to be a rush. Not sure if it's because they are really good or what.

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★ 4

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★ 4

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★ 4

Great time

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★ 4

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★ 4

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★ 4

Perfect place to grab a quick sandwich

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★ 5

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★ 5

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★ 5

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★ 4

Clean store good service. Nothing stands kut but nothing was bad. Food was excellent as well.

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★ 4

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★ 5

This is my 1st time giving a Subway 5 stars. The reason is I ordered the freedom melt for the 3rd time the last 2 times I order the freedom melt at different subways it didn't have any fritos on it. This one open the fresh bank of Friedel for my sandwich I know it's something small but good job

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★ 4

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★ 4

Fast service. And always a great sandwich!

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★ 2

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★ 1

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★ 4

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★ 5

Employee there that made our subs was very nice and courteous. Inside was very clean and we'll kept up.

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★ 4

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★ 4

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★ 4

Definitely needs more workers but the guy working right now, Hunter I believe, has whipped together roughly 20+ subs in 20 minutes. He’s doing a great job being alone. But with being right off the freeway and watching a steady rush of people coming in, there should be at least two people working.

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★ 5

Very friendly and clean

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★ 5

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★ 4

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★ 5

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★ 4

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★ 3

Don't get excited. Don't worry either. This is a Subway that differs in no way from what you would expect.

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★ 4

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★ 5

Clean,delicious, and friendly

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★ 5

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★ 4

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★ 5

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★ 3

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★ 5

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★ 2

They don’t have regular mayo. The girl making my sandwich said it was the owner’s decision to only have lite mayo as a part of their fresh fit campaign.

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★ 5

Clean restaurant, friendly staff and good food!

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★ 5

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★ 3

OK. Very Fast.

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★ 1

Not good at all, at least for me !

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★ 5

Excellent service in my opinion the piney tail kid is the best one there by far

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★ 3

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★ 2

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★ 3

These two kids are just SLOW !

They're nice and welcoming but very slow service...

09-02-17 05:45pm

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★ 1

I come almost 3 or 4 times a week..every time I come this place around 1pm to 3 pm all tables are dirty and I have to tell to the staff all the time can you clean the tables please...i hope fix this problem .thanks

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★ 5

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★ 5

Clean, good service, and the food tastes like Subway.

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★ 3

Eat Fresh

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★ 3

Nice service. Nice stop by the highway before getting on the high way.

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★ 5

Great service well kept clean

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★ 4

Good food. Clean place to eat.

Source: Google