Subway

Wausau, 151101 County Rd Nn, Wausau, WI 54401, United States | โ˜… 3.8 (93 Review)

๐Ÿ“ž +1 715-842-7022

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Sandwich shop Caterer Fast food restaurant Takeout restaurant Restaurant

Description

Your local Wausau Subwayยฎ Restaurant, located at 151101 County Road Nn brings new bold flavors along with old favorites to satisfied guests every day. We deliver these mouth-watering flavors with our famous Footlongs, 6โ€ sandwiches, wraps and salads. And we offer a variety of ways to orderโ€”quick and easy in the app or online, convenient delivery, come into your neighborhood shop for an in-restaurant meal, or pick up curbside. Weโ€™re proud to offer a change from same old fast food with fresh cut veggies and toppings with protein choices, fresh-baked bread and letโ€™s not forget cookies! And weโ€™re happy to help you with any catering needs as well. All Subwayยฎ Restaurants are independently owned and operated by business owners who employ talen...

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Reviews

greg strube

โ˜… 5

Source: Google

Brent or Cortney S

โ˜… 2

Bad app bad available only past reputation lead me to think of going.

Source: Google

Jeanne (and Brad) Weber

โ˜… 3

Source: Google

Chelsey G

โ˜… 5

Source: Google

Luz Barker

โ˜… 4

Source: Google

TheVHSMadMan PreviewGuys2002

โ˜… 5

Place to be.

Source: Google

jason holzl

โ˜… 5

Source: Google

Amanda Weiler

โ˜… 3

Source: Google

Courtney Ann

โ˜… 4

Source: Google

Don Jensen

โ˜… 5

Good service

Source: Google

Evan Kress

โ˜… 5

Deb, the worker was really kind, and gave great servings of ingredients.
Food was amazing!
Thanks for the great experience Deb.
Foot long churro was good also.

Source: Google

Peanut1115

โ˜… 2

One of the older ladies dotty who is always there is always crabby. She is not friendly with any of the customers. She is always rushing around it seems like. Never really has a smile on her face. Really sad to continue to see this subway go down hill. Food was made to my liking but personally would go to another subway vs this one if I came in and she was there.

Source: Google

Kristi Spaulding

โ˜… 1

Would not eat there again. Girl was very rude

Source: Google

Jean Greenwood

โ˜… 1

Worst service and management in whole Subway line. Manager told me I could only have 3 scant handfuls of lettuce to make my turkey breast salad, ostensibly b/c "the lid would not close" on the plastic bowl. I told her it did not need it to close b/c I would be eating it there. She did not back down when I told her I had eaten at practically every Subway from St Louis to Merrill WI and the lid had closed just fine when the lettuce was packed in. AND they had not given me grief about asking for extra lettuce (aside from one during the Covid pipeline problem when, understandably, some items were being closely metered so stores would not run out).

The manager, who was working the line, not only was hard of hearing but then proceeded to have an outright argument with me, holding up the line. I was frankly aghast, and felt very much insulted. This kind of service seems to totally fly in the face of the established Subway vision, where I thought the idea was to have it "your way" in the interest of promoting healthy, fresh eating.

So clearly, one cannot 'have it their way', and one feels belittled and insulted in the process of trying to make things square. What kind of service is that?

The woman at the Rib Mountain store also called me 'hon' as we were quarreling. I told her "do not call me hon." Note to Subway management: I would look at this annoying trait, if I were you. I find being called what is supposedly an endearment is belittling, especially if the one calling you that is a manager who is arguing with you.

In addition, that manager kept repeatedly asking me to restate each of the ingredients I selected for the salad.

I realize the financial pressures franchisees are up against, as my husband later spoke with the manager at the Merrill Subway and b/c I am a local there, and I wrote a very honest and direct critical review of that altercation, that manager did change either the policies and/or the behaviou of the very rude employee I had encountered there. We did learn, from that manager, that every franchise is different in terms of its management and policies, but when customers have to argue to get what the corporate brand promises and bases its advertising on, it is a very negative exchange and a highly unpleasant transaction.

My husband and I always tip 25-30% but not when we are treated this way. I like to tip when service is good because I realize what those workers are up against.

Additionally, there are two very excellent locations in the Wausau area - Bridge Street and one near the NTC campus- that happily make my salad with extra lettuce and do not charge me extra. They tell me their philosophy is "the customer is always right." I tip 30% at both locations.

At the Rib Mountain location, it was actually poignant, if not out-and-out sad, that - having experienced this exercise in misery and animosity- a very sweet lady, the employee who rang us up (who was NOT the manager) came over to the table where my husband, daughter and I were sitting and explained what that Subway was up against with price pressures, declining customer trade (hmmm, wonder why??), pipeline/supply issues, stricter management protocols, etc. She also explained that the manager, the one working the line who had argued with me and then called me "hon," was also hard of hearing (I had already suspected that because she had asked me twice what kind of bread I wanted my turkey breast salad on, in addition to asking me to repeat each ingredient I asked for.)

I am not a complainer normally, but if it becomes standard operating procedure as economic pressures in America mount, Subway and its policies are going to be the real loser for a brand I used to trust, as other customers will choose to just avoid the unpleasantry of inconsistent policies, in addition to employee/management rudeness.

I did appreciate the effort of the employee who at least attempted an explanation.

I will now limit my future Subway visits to the other two Wausau stores.

Source: Google

Louis Lessor

โ˜… 4

Source: Google

Dakota Vasa

โ˜… 4

Source: Google

S Leisman

โ˜… 5

Sandwich was tasty

Source: Google

Luke Antoniewicz

โ˜… 3

Good food and service

Source: Google

Heather Lee

โ˜… 5

Good Subway experience overall minus the fact they didn't have any meatballs at 11am and had opened at 8.

Source: Google

Annemarie Rudolph

โ˜… 5

Friendly staff, great food

Source: Google

Tia Marshall

โ˜… 5

I would have to say the gentleman working yesterday morning when my son and I ate made the experience.
We have eaten at many Subways, but he was by far a step above in customer service.
The restaurant was clean and inviting, and he was very efficient.

Source: Google

Donna Childress

โ˜… 4

Good and quick service

Source: Google

Jordan Hensel

โ˜… 4

Source: Google

Samantha Coleman

โ˜… 4

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Dave Simonis

โ˜… 5

Source: Google

Edward S Walsh

โ˜… 5

Source: Google

Ben Garrett

โ˜… 5

Source: Google

Rich

โ˜… 5

Can't go wrong with the #10

Source: Google

Pao Choua Xiong

โ˜… 1

Went in and the person was making some online orders that took her 10 almost 15 minutes for 2 sandwiches. She sat there and literally just went as slow as possible.

Source: Google

Justice McCullough

โ˜… 5

Healthy subs at Subway your way :)

Source: Google

Clayton S

โ˜… 5

Eat at Subway.

Source: Google

Kevin Juan

โ˜… 5

Source: Google

jackson Saad

โ˜… 1

Mean workers very condescending.

Source: Google

Katie Bedwell

โ˜… 1

Source: Google

Ryan Nest

โ˜… 5

Love the egg breakfast sub

Source: Google

jessica kruszka

โ˜… 1

Nasty ran to the bathroom 20 mins later

Source: Google

Oly6t1

โ˜… 4

Source: Google

Gamespun โ€œXhailโ€

โ˜… 1

Horrible service, some old lady dottie(apparently the manager) was just rude and talking down to one of the workers and she was just doing her job and it was like the old woman was berating her about being (I think) an autistic person?? What the hello?? That makes me never want to eat at a subway again!!! That's not how you do business Subway. I feel so sad for that kid ๐Ÿ˜ฅ #NOSUBS4ME
#NOWAYSUBWAY
#BADSUBWAY
#BAD4BUSINESS

Source: Google

Jessica Halama

โ˜… 4

Source: Google

N7 Krank

โ˜… 1

Team Lead Katie was super fast and polite! Excellent service!

Update: It seems that this Subway is closing, possibly permanently. Apparently, Katie quit because her district manager would rather support a teenager that's late all the time, leaves early, and didn't care, instead of her. I guess you backed the wrong horse. Dear Team Schierl, please fire that "genius" before you lose more of your stores. You've already had to close 3 stores since he became DM.

Source: Google

Mackenzie Feit

โ˜… 1

If I could give this a 0 I would. Absolutely disgusting and a waste of $20 not to mention having the doors locked at 6pm so I couldn't even go in and request a new one. The sandwich they gave me I get all the time without fail but this time it was absolutely unedible, soggy and literally soaked through the paper

Source: Google

Abu Dahm

โ˜… 5

Hi, Is oven roasted chicken Halal?

Source: Google

Brenda Genrich

โ˜… 5

GREAT SERVICE AND FOOD FRESH AND DELICIOUS.

Source: Google

Dale Schroeder

โ˜… 4

Always a good choice for a quick fresh sandwich.

Source: Google

Laurie Lee

โ˜… 5

Excellent service and food Friendly Very clean

Source: Google

Samantha Miller

โ˜… 5

Stopped because I was desperately craving a tuna sub. They made my sub a little heartier than my normal Subway. Listened very well to my requests and made an excellent sandwich. Will make more effort to go to this location when I can.

Source: Google

Will Adams (Bukk wild)

โ˜… 5

Source: Google

Kayley Ward

โ˜… 5

Source: Google

Joe Jelinek

โ˜… 5

Picking up a sandwich for lunch at Granite peak.

Source: Google

Shane Hart

โ˜… 4

Source: Google

Jason Poeske

โ˜… 3

It's a subway. Which makes it better than most fast food burger places. At least you can get veggies on something. It's OK. Nothing special or outstanding but not horrible either.

Source: Google

Trish Ann Bechtol

โ˜… 4

Source: Google

Burnt Toast

โ˜… 2

Used to be a really good value. Now prices are way up, quality hasn't improved and quantity of toppings is reduced. It would be great if we could get some international Subway menu items here.

Source: Google

Bee Yang

โ˜… 5

Rachel greeted us nicely. She did very well serving us our food and explaining our order. Thank you!

Source: Google

Carissa Boehmer

โ˜… 5

Kyle is always really nice. The food is always Sooooo Yummmy. I love going to this subway.

Source: Google

Jason David

โ˜… 3

Source: Google

Joel Goll

โ˜… 4

Source: Google

Unique explore H.

โ˜… 5

Staff is quick and always smiling ๐Ÿ˜ƒ

Source: Google

Jacki Gessler

โ˜… 5

Katie and her team went above and beyond for a large order I placed for my company. They listed out each sandwich/break/cookie/chip on 130 box lunches, even when I told them just the sandwich was fine. They helped carry out the order and were super friendly. I will definitely use this Subway for future orders as it has been the BEST experience!
Thank You!!

Source: Google

Jenny Socha

โ˜… 4

The young man at the counter was extremely nice.

Source: Google

Demitri Salinas

โ˜… 3

Source: Google

Maynard Blodgett

โ˜… 5

Source: Google

Dan Cleveland

โ˜… 1

Yuck! Nothings fresh at any subway. The chicken is only like 40% chicken. Google it and you'll find out for yourself.

Source: Google

Holly Underwood

โ˜… 5

G reat Customer Service

Source: Google

Edward Tepe

โ˜… 5

Source: Google

Kimberly Zellner

โ˜… 5

Source: Google

zenaida muniz torres

โ˜… 5

Source: Google

Joe Smith

โ˜… 1

Poor management. 2 employees, tons of patrons waiting. Everytime i stop at this location its the same problem, lack of staff!

Packer Sunday and this place is close. Wow.

Source: Google

sandy albrecht

โ˜… 5

Great service

Source: Google

Pam Bonney

โ˜… 3

Source: Google

Deidra Hart

โ˜… 1

Horrible service

Source: Google

hollywood 7451

โ˜… 3

Source: Google

David Stephens

โ˜… 3

Source: Google

Pat Thieme

โ˜… 2

Food was old could see cheese was dry on top. Seafood was tough old

Source: Google

Tammy Stanislawski

โ˜… 3

Source: Google

Kevin Prochnow

โ˜… 5

The Subway Artitst Kelsey, ar times, may be a bit gruff....but she makes a hell of a sandwich. She is sweet single mom, making her life, and I love to stop in, say hi and have HER make my sandwich!

Source: Google

Brandon Smith

โ˜… 4

Source: Google

Andi's Aspie

โ˜… 5

Source: Google

Nicole Patrick

โ˜… 4

I love the Philly cheese sandwich!

Source: Google

Ashley Bushendorf

โ˜… 3

Always fresh here!

Source: Google

Brad Landwehr

โ˜… 5

Source: Google

Randy Schilling

โ˜… 5

Awesome

Source: Google

Carrie M

โ˜… 5

They only had 1 guy working in the whole restaurant, but he was faster than lighting! Good job buddy!

Source: Google

Andrea Winiecki

โ˜… 5

Source: Google

C G

โ˜… 5

Noah is AWESOME! It's rare that you get service with a smile, especially from someone his age! You're going places, bud! Keep it up!

Source: Google

Randy Viegut

โ˜… 4

Source: Google

Abbey Bosar

โ˜… 2

Employees are in the back on their phone and need to be called up front when people are ready to order. They do not look clean enough to be serving and handling my food .

Source: Google

Tori Seubert

โ˜… 3

Source: Google

Alex and the watermelon

โ˜… 5

Good service, good food

Source: Google

Melissa Yarrington

โ˜… 3

This subway station is typically busy.

Source: Google

Nathan T

โ˜… 5

Always had good service at this Subway.

Source: Google

Justin Tetzlaff

โ˜… 3

Source: Google

Kirt Robbins

โ˜… 5

Source: Google