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Sandwich shop Caterer Fast food restaurant Takeout restaurant RestaurantDescription
Your local Wausau Subwayยฎ Restaurant, located at 151101 County Road Nn brings new bold flavors along with old favorites to satisfied guests every day. We deliver these mouth-watering flavors with our famous Footlongs, 6โ sandwiches, wraps and salads. And we offer a variety of ways to orderโquick and easy in the app or online, convenient delivery, come into your neighborhood shop for an in-restaurant meal, or pick up curbside. Weโre proud to offer a change from same old fast food with fresh cut veggies and toppings with protein choices, fresh-baked bread and letโs not forget cookies! And weโre happy to help you with any catering needs as well. All Subwayยฎ Restaurants are independently owned and operated by business owners who employ talen...
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greg strube
โ 5
Source: Google
Brent or Cortney S
โ 2
Bad app bad available only past reputation lead me to think of going.
Source: Google
Jeanne (and Brad) Weber
โ 3
Source: Google
Chelsey G
โ 5
Source: Google
Luz Barker
โ 4
Source: Google
TheVHSMadMan PreviewGuys2002
โ 5
Place to be.
Source: Google
jason holzl
โ 5
Source: Google
Amanda Weiler
โ 3
Source: Google
Courtney Ann
โ 4
Source: Google
Don Jensen
โ 5
Good service
Source: Google
Evan Kress
โ 5
Deb, the worker was really kind, and gave great servings of ingredients.
Food was amazing!
Thanks for the great experience Deb.
Foot long churro was good also.
Source: Google
Peanut1115
โ 2
One of the older ladies dotty who is always there is always crabby. She is not friendly with any of the customers. She is always rushing around it seems like. Never really has a smile on her face. Really sad to continue to see this subway go down hill. Food was made to my liking but personally would go to another subway vs this one if I came in and she was there.
Source: Google
Kristi Spaulding
โ 1
Would not eat there again. Girl was very rude
Source: Google
Jean Greenwood
โ 1
Worst service and management in whole Subway line. Manager told me I could only have 3 scant handfuls of lettuce to make my turkey breast salad, ostensibly b/c "the lid would not close" on the plastic bowl. I told her it did not need it to close b/c I would be eating it there. She did not back down when I told her I had eaten at practically every Subway from St Louis to Merrill WI and the lid had closed just fine when the lettuce was packed in. AND they had not given me grief about asking for extra lettuce (aside from one during the Covid pipeline problem when, understandably, some items were being closely metered so stores would not run out).
The manager, who was working the line, not only was hard of hearing but then proceeded to have an outright argument with me, holding up the line. I was frankly aghast, and felt very much insulted. This kind of service seems to totally fly in the face of the established Subway vision, where I thought the idea was to have it "your way" in the interest of promoting healthy, fresh eating.
So clearly, one cannot 'have it their way', and one feels belittled and insulted in the process of trying to make things square. What kind of service is that?
The woman at the Rib Mountain store also called me 'hon' as we were quarreling. I told her "do not call me hon." Note to Subway management: I would look at this annoying trait, if I were you. I find being called what is supposedly an endearment is belittling, especially if the one calling you that is a manager who is arguing with you.
In addition, that manager kept repeatedly asking me to restate each of the ingredients I selected for the salad.
I realize the financial pressures franchisees are up against, as my husband later spoke with the manager at the Merrill Subway and b/c I am a local there, and I wrote a very honest and direct critical review of that altercation, that manager did change either the policies and/or the behaviou of the very rude employee I had encountered there. We did learn, from that manager, that every franchise is different in terms of its management and policies, but when customers have to argue to get what the corporate brand promises and bases its advertising on, it is a very negative exchange and a highly unpleasant transaction.
My husband and I always tip 25-30% but not when we are treated this way. I like to tip when service is good because I realize what those workers are up against.
Additionally, there are two very excellent locations in the Wausau area - Bridge Street and one near the NTC campus- that happily make my salad with extra lettuce and do not charge me extra. They tell me their philosophy is "the customer is always right." I tip 30% at both locations.
At the Rib Mountain location, it was actually poignant, if not out-and-out sad, that - having experienced this exercise in misery and animosity- a very sweet lady, the employee who rang us up (who was NOT the manager) came over to the table where my husband, daughter and I were sitting and explained what that Subway was up against with price pressures, declining customer trade (hmmm, wonder why??), pipeline/supply issues, stricter management protocols, etc. She also explained that the manager, the one working the line who had argued with me and then called me "hon," was also hard of hearing (I had already suspected that because she had asked me twice what kind of bread I wanted my turkey breast salad on, in addition to asking me to repeat each ingredient I asked for.)
I am not a complainer normally, but if it becomes standard operating procedure as economic pressures in America mount, Subway and its policies are going to be the real loser for a brand I used to trust, as other customers will choose to just avoid the unpleasantry of inconsistent policies, in addition to employee/management rudeness.
I did appreciate the effort of the employee who at least attempted an explanation.
I will now limit my future Subway visits to the other two Wausau stores.
Source: Google
Louis Lessor
โ 4
Source: Google
Dakota Vasa
โ 4
Source: Google
S Leisman
โ 5
Sandwich was tasty
Source: Google
Luke Antoniewicz
โ 3
Good food and service
Source: Google
Heather Lee
โ 5
Good Subway experience overall minus the fact they didn't have any meatballs at 11am and had opened at 8.
Source: Google
Annemarie Rudolph
โ 5
Friendly staff, great food
Source: Google
Tia Marshall
โ 5
I would have to say the gentleman working yesterday morning when my son and I ate made the experience.
We have eaten at many Subways, but he was by far a step above in customer service.
The restaurant was clean and inviting, and he was very efficient.
Source: Google
Donna Childress
โ 4
Good and quick service
Source: Google
Jordan Hensel
โ 4
Source: Google
Samantha Coleman
โ 4
Source: Google
Dave Simonis
โ 5
Source: Google
Edward S Walsh
โ 5
Source: Google
Ben Garrett
โ 5
Source: Google
Rich
โ 5
Can't go wrong with the #10
Source: Google
Pao Choua Xiong
โ 1
Went in and the person was making some online orders that took her 10 almost 15 minutes for 2 sandwiches. She sat there and literally just went as slow as possible.
Source: Google
Justice McCullough
โ 5
Healthy subs at Subway your way :)
Source: Google
Clayton S
โ 5
Eat at Subway.
Source: Google
Kevin Juan
โ 5
Source: Google
jackson Saad
โ 1
Mean workers very condescending.
Source: Google
Katie Bedwell
โ 1
Source: Google
Ryan Nest
โ 5
Love the egg breakfast sub
Source: Google
jessica kruszka
โ 1
Nasty ran to the bathroom 20 mins later
Source: Google
Oly6t1
โ 4
Source: Google
Gamespun โXhailโ
โ 1
Horrible service, some old lady dottie(apparently the manager) was just rude and talking down to one of the workers and she was just doing her job and it was like the old woman was berating her about being (I think) an autistic person?? What the hello?? That makes me never want to eat at a subway again!!! That's not how you do business Subway. I feel so sad for that kid ๐ฅ #NOSUBS4ME
#NOWAYSUBWAY
#BADSUBWAY
#BAD4BUSINESS
Source: Google
Jessica Halama
โ 4
Source: Google
N7 Krank
โ 1
Team Lead Katie was super fast and polite! Excellent service!
Update: It seems that this Subway is closing, possibly permanently. Apparently, Katie quit because her district manager would rather support a teenager that's late all the time, leaves early, and didn't care, instead of her. I guess you backed the wrong horse. Dear Team Schierl, please fire that "genius" before you lose more of your stores. You've already had to close 3 stores since he became DM.
Source: Google
Mackenzie Feit
โ 1
If I could give this a 0 I would. Absolutely disgusting and a waste of $20 not to mention having the doors locked at 6pm so I couldn't even go in and request a new one. The sandwich they gave me I get all the time without fail but this time it was absolutely unedible, soggy and literally soaked through the paper
Source: Google
Abu Dahm
โ 5
Hi, Is oven roasted chicken Halal?
Source: Google
Brenda Genrich
โ 5
GREAT SERVICE AND FOOD FRESH AND DELICIOUS.
Source: Google
Dale Schroeder
โ 4
Always a good choice for a quick fresh sandwich.
Source: Google
Laurie Lee
โ 5
Excellent service and food Friendly Very clean
Source: Google
Samantha Miller
โ 5
Stopped because I was desperately craving a tuna sub. They made my sub a little heartier than my normal Subway. Listened very well to my requests and made an excellent sandwich. Will make more effort to go to this location when I can.
Source: Google
Will Adams (Bukk wild)
โ 5
Source: Google
Kayley Ward
โ 5
Source: Google
Joe Jelinek
โ 5
Picking up a sandwich for lunch at Granite peak.
Source: Google
Shane Hart
โ 4
Source: Google
Jason Poeske
โ 3
It's a subway. Which makes it better than most fast food burger places. At least you can get veggies on something. It's OK. Nothing special or outstanding but not horrible either.
Source: Google
Trish Ann Bechtol
โ 4
Source: Google
Burnt Toast
โ 2
Used to be a really good value. Now prices are way up, quality hasn't improved and quantity of toppings is reduced. It would be great if we could get some international Subway menu items here.
Source: Google
Bee Yang
โ 5
Rachel greeted us nicely. She did very well serving us our food and explaining our order. Thank you!
Source: Google
Carissa Boehmer
โ 5
Kyle is always really nice. The food is always Sooooo Yummmy. I love going to this subway.
Source: Google
Jason David
โ 3
Source: Google
Joel Goll
โ 4
Source: Google
Unique explore H.
โ 5
Staff is quick and always smiling ๐
Source: Google
Jacki Gessler
โ 5
Katie and her team went above and beyond for a large order I placed for my company. They listed out each sandwich/break/cookie/chip on 130 box lunches, even when I told them just the sandwich was fine. They helped carry out the order and were super friendly. I will definitely use this Subway for future orders as it has been the BEST experience!
Thank You!!
Source: Google
Jenny Socha
โ 4
The young man at the counter was extremely nice.
Source: Google
Demitri Salinas
โ 3
Source: Google
Maynard Blodgett
โ 5
Source: Google
Dan Cleveland
โ 1
Yuck! Nothings fresh at any subway. The chicken is only like 40% chicken. Google it and you'll find out for yourself.
Source: Google
Holly Underwood
โ 5
G reat Customer Service
Source: Google
Edward Tepe
โ 5
Source: Google
Kimberly Zellner
โ 5
Source: Google
zenaida muniz torres
โ 5
Source: Google
Joe Smith
โ 1
Poor management. 2 employees, tons of patrons waiting. Everytime i stop at this location its the same problem, lack of staff!
Packer Sunday and this place is close. Wow.
Source: Google
sandy albrecht
โ 5
Great service
Source: Google
Pam Bonney
โ 3
Source: Google
Deidra Hart
โ 1
Horrible service
Source: Google
hollywood 7451
โ 3
Source: Google
David Stephens
โ 3
Source: Google
Pat Thieme
โ 2
Food was old could see cheese was dry on top. Seafood was tough old
Source: Google
Tammy Stanislawski
โ 3
Source: Google
Kevin Prochnow
โ 5
The Subway Artitst Kelsey, ar times, may be a bit gruff....but she makes a hell of a sandwich. She is sweet single mom, making her life, and I love to stop in, say hi and have HER make my sandwich!
Source: Google
Brandon Smith
โ 4
Source: Google
Andi's Aspie
โ 5
Source: Google
Nicole Patrick
โ 4
I love the Philly cheese sandwich!
Source: Google
Ashley Bushendorf
โ 3
Always fresh here!
Source: Google
Brad Landwehr
โ 5
Source: Google
Randy Schilling
โ 5
Awesome
Source: Google
Carrie M
โ 5
They only had 1 guy working in the whole restaurant, but he was faster than lighting! Good job buddy!
Source: Google
Andrea Winiecki
โ 5
Source: Google
C G
โ 5
Noah is AWESOME! It's rare that you get service with a smile, especially from someone his age! You're going places, bud! Keep it up!
Source: Google
Randy Viegut
โ 4
Source: Google
Abbey Bosar
โ 2
Employees are in the back on their phone and need to be called up front when people are ready to order. They do not look clean enough to be serving and handling my food .
Source: Google
Tori Seubert
โ 3
Source: Google
Alex and the watermelon
โ 5
Good service, good food
Source: Google
Melissa Yarrington
โ 3
This subway station is typically busy.
Source: Google
Nathan T
โ 5
Always had good service at this Subway.
Source: Google
Justin Tetzlaff
โ 3
Source: Google
Kirt Robbins
โ 5
Source: Google