★ 1

One of the worst subways I've been too. The male Employees acted like he was a pro at making a sandwich.. but in fact he did not know anything.. he never washed his hands I recommend going somewhere else.. they want 20 a hour and still cant make a sandwich what is this world coming to

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★ 5

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★ 5

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★ 4

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★ 1

Came in 10 minutes after opening, probably took them 10 minutes or more to realize I was there. Then I was told it would be another half hour or so before they would be ready to serve. Wouldn't even come out from the back to acknowledge.

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★ 1

This location is incredibly slow. We went to get subs with only two people in front of us and it took 45 minutes. Only one lady working & she was nice but had no sense of urgency. (She stated her fiancé had to leave to go help her mom at one point.) It was like watching the sloths working at the DMV scene in Zootopia, painful. Then, to top it off she goes to scan our coupon (3 footlongs for $17.99 which we had presented in the beginning as the sign stated & she okayed. She even clarified we couldn’t get the Beast with that coupon.) and she states the coupon isn’t valid at this store. We showed her again that it says valid at ALL U.S. locations and she stated her boss won’t take coupons that aren’t local. Even though they literally say “All U.S. locations.” So we didn’t get a sandwich we wanted, it took 45 mins for her to make our subs, and it costs $15 more than it was supposed to. Never going to this Subway again & warning our friends that live nearby. This killed it.

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★ 1

Never have I ever had this level of disrespect with customer service. I just picked up an online order for 12:15pm and I was there by 12:10. I did not see the pick up bag on the side for pick up but I could see one behind the counter. This worker, a women, was helping an elderly women make two sandwiches and did not look or address me AT ALL even when I asked if that is my pick up order bag. She would only talk to this older women and make side glances at her while stating, “yah, you know… we have had a lot of people steal orders from this location so now we have to keep all the bag behind the counter because of all the thieves. I am only one person working right now so I really can do only so much.”

She then spent over 15 minutes assisting this older women make two sandwiches while completely ignoring me and waited until this women was checked out/ got her drink before looking at me. I gave her my name and then she finally gave me my pick up bag while staring, “sorry for the wait. It has been busy.” I WAS ONLY THE SECOND PERSON SHE WAS TO HELP WITH NO OTHER PICK UP ORDERS!

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★ 5

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★ 1

These have to be the worse sandwich I’ve ever ordered. We pretty much wasted our money at this place. They were short on meat and the veggies were terrible. In the picture is the green peppers we got. 10 out of 10 don’t recommend getting subs from here.

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★ 4

Was nice and clean wasn't too busy at the time The service was friendly and helpful. And it was in flavorful sub sandwich. Wanted something lite so I had the Italian bread and the vegetable sub. Turn south on camp Phillips road from the hwy 29 exit. At the first stop lights behind the gas station.

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★ 5

Excelente comida

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★ 1

Second time I’ve felt with this unpleasant lady that works there. I went in very hungry this time and ordered 1 6”sub for my son, a cheese pizza for my daughter with extra cheese and planned on ordering myself a foot long sub with extras. She said I can’t put extra cheese on the pizza, the new owners won’t allow it. I said just charge for extra cheese, I’ll pay for it. She said it’s not allowed and she’s not getting fired over it. My only thought was you won’t be working here long with this customer service. Very rude, and had an attitude like it was inconvenient for me to order food “on both occasions”. I said whatever I’ll just take a plain cheese pizza the way it comes, and refused to order myself anything. Reading other reviews on here today shows I’m probably not the only person that’s had to be an inconvenience to this employee. Will not be returning until it has new owners again. BTW this is my 3rd boycott of this location. Last 2 we’re because of lack of product and employees clearly being on something while working. $5 foot long to $14 foot long in 10 years. Maybe it’s time to stop eating subway entirely.

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★ 3

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★ 1

The female that was working on March 21st around 8pm Had horrible customer service she huffed when we came in and started talking crap then when we went to eat our subs they weren't cut at all and when I called and asked why they weren't cut she had stated that they were super busy but when we walked in she was counting down her drawer. Refused to greet us when we came in and left won't be returning while she works there.

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★ 2

Placed online order and customer service was horrible! Walked in and the lady at the country looked at me and made a big sigh. Got home to see NONE of our sandwiches were cut and were all made messy. This is the second time this has happened by the same lady and she is very unpleasant and disrespectful. Do not recommend going here unless she is not there!!

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★ 1

Employee Kat isnt friendly and couldnt give me my service as i wanted. Could not cut my pepperoni, could not put extra cheese, and only put 3 peices of veggies on my personal pizza after i requested. Not satisfy and wont be coming back again.

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★ 1

Wife picked up 2 subs at this location, worst steak and cheese sub i ever had, could count the pieces of steak on sandwich, tomatoes were completely off sub, she thinks it was her first day, and in my opinion hopefully she won't have many more, won't go to this subway for awhile

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★ 1

Very disrespectful customer service

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★ 5

Best subway experience I've ever had. The sandwich artist behind the counter was amazing. She was passionate about the sandwiches.

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★ 3

Subway is definitely not what it use to be! You pretty much get sandwich meat you can buy at the grocery store and put on a hoagie roll. Te prices are ridiculous. I'd say I'd you can get a deal through their app. Or the point system they have, then go... but I'm not - don't waste your money! You can do the same thing at home for a fraction of the price, but it is much better!!!!

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★ 5

Great food, excellent service.

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★ 4

I love ordering online through their app, and picking up at the counter. The employees are very polite, and friendly. I love the deals that they have on their online app. I really enjoy Subway subs!

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★ 1

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★ 5

Service was great our sandwiches were great

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★ 5

The woman was very nice and friendly and helpful she was stuck working by herself and there was a line of people she did a excellent job getting sandwichs made and getting The line moving maybe on the weekend subway should get her some help The food was very good

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★ 3

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★ 5

Pizza was great. I would recommend the cheese pizza with
bacon

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★ 1

My worst subway experience the employee was very cranky and he was very disagreeable

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★ 4

The workers were really nice! However the subs were put together sloppy, mayonnaise was dripping all over my clothes.

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★ 1

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★ 1

picked up sandwiched evening of 6/30 the 2 (ladies?) working were not just bad they were the most poorly behaved individuals i have ever seem in a place of business. Many Subways have closed down already i really feel if this one is to survive theh key would be to get rid of those staff. Staff should not make comments how the customers choice of sandwich make them want to vomit!

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★ 5

Always great service at the store gas station subway

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★ 4

Placed online order and it was ready very fast, and it was very clean inside! The subs looked very pretty but the bread wasn't that great, and it lacked some sauce but that's on me for not getting extra.

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★ 4

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★ 1

Just stopped in to order a sub and neither of the workers were wearing any kind of hair restraint and neither washed there hands before putting on glove.
When I asked about it, because I used to manage a subwy, they said they did in back. Not possible as I watched both from the moment I walked in. Very unsanitary and very poor customer service

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★ 1

Stopped in today to order a sandwich and got the usual Subway customer service. Lady clearly didn’t want to be there, no smile, no introduction. The last time I was there a few months ago you could see a baby in a walker. Today the food bins had thick levels of ice and frost, I should have just skipped going there. Also why would you have regular mayo in packets but no lite mayo? I left feeling dirty from the food conditions and lack of any customer service. I’m done with Subway.

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★ 4

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★ 5

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★ 5

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★ 1

I just arrived at this location 15 minutes before they were supposed to close and they would not serve me because they were closing. Not cool

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★ 1

They completely got my order wrong and did not try to help and gave only attitude when addressed to.

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★ 1

Went there and there was a baby in back of the work place and it smelt like the baby had pooped. Which is a health hazard and it was hot in there. Our subs were made completely wrong and the woman had a smirky attitude, very unpleasant to be around. We left and did not take our subs.

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★ 1

The bread was stale. The customer before me had requested mustard on his sandwich, which left the knife used to prepare my sandwich slathered in mustard, which I didn't want all over my sandwich. I asked for some chipotle sauce and ended up with what seemed like a gallon, making my sandwich drenched in the stuff and pretty much inedible. To top it off one of the preparers obviously had a cold, sneezing into her sleeve. And the credit card machine asks for tips? Quit paying Mahomes to do commercials and pay your damn employees a decent wage. Subway sucks and I'll never patronize that business again.

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★ 5

Stopped going due to only being able to go during the evening but decided to give it another go tonight and I will definitely be back more often now knowing that the employee who worked evenings is no longer there! 10/10 recommend this subway over the other ones!

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★ 3

Friendly staff. Clean. No brown mustard though. The lack of brown mustard is definitely the biggest drawback here. I probably won’t go back until I hear they have brown mustard.

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★ 1

Ahhhh before you ever eat here you might want to check up on the details of the last few inspections!!! All I can say besides NOT GOING THERE is……🤮

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★ 5

Hands down best experience I’ve ever had at a subway, autumn the manager here is super awesome and sweet made great conversation and made my day way better.

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★ 2

Ordered extra veg and u could barely see them. The sub barely had anything on it. VERY DISAPPOINTING

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★ 1

Disgusting! 9 violations reported from this exactly spot. No wonder why I felt sick after eating subway. Wasn't properly heated as well. Won't even go back there again. Better off making homemade subs at home!

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★ 2

I come to this place to order a Protein Bowl (Steak Cheese). My wife and I were dining inside. First, I asked if they could cut the tomato in half, and they both looked lost and said they weren't supposed to do that.

I then sat down with my Bowl, and when I took the first bite, the Steak was COLD, and I mean cold as if they just took it out of a fridge.

I got up and politely explained that the meat was cold. At this time, I got a look of confusion like "What do you want me to do about it?" One asked the other girl, and she proceeded to make me another bowl. The faces and attitude on these two girls were as if I were bothering them from doing something else. Keep in mind that there is no one else here. So they were not busy.

The moral of my review... The service industry has gone down. I have been traveling and ate the same thing in two other Subways, and they were great, so I kept coming back. These two young ladies need some heavy training or a different job where they do not have to go out of their way.

This stop will never happen again. If I was hungry, and this was the only restaurant around, I'll pass!!!

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★ 3

Our sandwiches were made it was in middle of the sub both sides had no food.. after getting to table we had to open sandwich and get sandwich made right.. and very costly. We won t be back to this subway again..

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★ 4

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★ 3

Bring back seafood. And honey oat.

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★ 5

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★ 1

People making sandwiches were clueless. The veggies were starting to turn brown, and discoloration in the tomatoes and pickles. I like that they pile on the meats, but there is no room for veggies.

We will not be returning to this location again.

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★ 1

Did not accept a valid, in-date subway coupon. I was planning to spend my 6.99 footlong coupon but spent almost 15$ due to this. Don’t come here if you’re looking for a deal. The sandwich was ok, but many of the tables were dirty and the floors were covered in food scraps and garbage. Not the greatest look when there’s only 2 customers in the whole restaurant.

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★ 4

Great place for a sandwich and to meet other pugs.

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★ 5

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★ 3

I had always liked the chicken breast sub. However, on a recent (July 10th) visit to a local Subway store, I found that the chicken breast filet sandwich has been replaced with what I can only describe as shredded chicken. It tastes terrible!!! I will not be ordering the chicken breast sub again.

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★ 3

It was simply sad. We weren't even sure it was open. The open signs were not on. The make table is covered with signs telling you what to do and what not to do. The person working was all by himself. He handled the dinner crowd pretty good. The whole vibe was less than good.

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★ 2

No soda in the soda fountains

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★ 1

Not happy. Used to be a nicely maintained Subway with friendly, well groomed employees but it's definitely not anymore. During my visit, they were out of mayo, cucumbers, fresh mozzarella, lids for cups and 2 fountain drinks were out of order. Filthy everywhere - no customers but dirty tables everywhere, behind counter was a mess and dirty looking. Person up front was very short and rude with my daughter and I. Girl in the back wearing pj pants cutting peppers. And I'm pretty sure I was way overcharged for 2 - 6 inch subs. Only place to eat within walking distance of where I was. Next time we will just go next door to the gas station.

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★ 2

Pretty limited experience and my pickup was delayed for catering.

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★ 5

Server was great. Sandwiches were about par for Subway

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★ 2

I placed an order for a 6” sandwich. Chose all the veggies, cheese, and my fave bread and selected it toasted.
When I pick it up, the sandwich is like a feather. So I take a look inside. Wrong bread, not toasted, no cheese and absolutely nothing in it but chicken. I ask the young girl about it. She says “that’s how it came to us”. Just flat like that.
Nothing else. Then she then offers to make a new one but says I’ve gotta pay full price for it. I wasn’t interested in paying twice.
Finally the young guy offers to add veggies and cheese to the sandwich. That’s the only reason I gave this two stars. What happened to customer service? …Pathetic.

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★ 1

Got here at 12:30 pm, no other diners in the place. The worker there was sniffling the entire time and wiped her nose on her glove while preparing food. The tables and floor in the dining area were filthy. The sandwich we ordered was not good. Will not be coming here again.

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★ 4

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★ 5

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★ 4

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★ 2

Says open at 9am.... It's after 10 am and it's closed

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★ 5

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★ 5

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★ 4

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★ 3

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★ 1

Hard to explain how not correct my order was drove back for a new ones then they were correct. Way understaffed. It won't be long for subway as a whole. And this buy one footlong get one free can't be sustainable for long either.

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★ 4

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★ 2

good sandwiches for the price

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★ 1

Hands down the worst experience I've ever had at a Subway.
I didn't mind that they were out of ingredients. I didn't mind the patience it takes to train new employees.
I did mind how the trainer was acting. She was very mean to the new hire, and extremely rude to customers. I don't blame the new hire at all for being overwhelmed by her trainer, I was so unnerved by her rudeness that I didn't even order the right sandwich. She made me feel so uncomfortable for coming in that my only goal was to get out.

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★ 1

Worst subway I've been to, 2 hours before close and they were out of over half the topping so the sandwiches were dry and disappointing

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★ 1

Most disgusting visit we have had , first off gal was on her phone sitting in back and we had to make noise to get her attention. She came out like we had interrupted her time never said a word. The counter was filthy and littered with scraps and half the containers were empty. Didn’t have but two kinds of bread no lettuce said she was out . Health department will be notified. Lousy attitude filthy and under stocked. May be just this one employee but will call manager Monday.

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★ 1

Deserves zero stars. Ordered on the app for delivery. Driver called after arrival and subway had confirmed the order already to say that they didn't have what we ordered. Asked to change order and subway had none of the other items we wanted so asked for a refund. Girl behind the counter became argumentative and said she was in high school and didn't have to deal with this. Asked for manager and she refused to do that as well. About 30 dollars gone with no refund. Between that and self entitled little girls behind the counter will never order from subway again.

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★ 1

Recently I have not enjoyed my sandwiches I want to enjoy them let me enjoy them be better

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★ 1

Waited 10 minutes during lunch hour on a Friday before I saw an employee, and that's only as I was on my way out the door to a better staffed restaurant. I called loudly to the kitchen to get someone's attention several times, and even resorted to calling the store while I was waiting in hopes someone might notice. Not the first time I've seen people waiting for service at this location either, counter is not staffed continually like it should be, very disappointed.

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★ 1

Out of soap in the bathroom. I let a worker in swim shorts and a cut-off tank top behind the counter know and he was rude about it saying annoyed “I’ll get to it when I can” (I was the only customer in there). I ordered a sub sandwich and had to tell him three times it was turkey. I got four slices of turkey on a footlong for an $8 sandwich. Just awful. Will never stop here again.

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★ 1

Very dirty now and it is hard to get service or even be greeted. All new staff and doesn't look as fresh as it use to be.

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★ 1

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★ 2

The website and Google says this place opens at 8 AM there were people in the store but they did not open the doors till 9 Stop to your many times and this has been a real current thing where I cannot get breakfast at 8:30 AM Also the cleanliness of the store has gone down

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★ 5

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★ 5

The lady that was making our meal look like she was on more than just weed almost fell backwards onto the floor and hit her head and her Manger even asked her was she OK and almost passed out again wile making our order

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★ 1

This place is dirty to say the least. Counters, tables and floors were not clean. Was there at lunch time and all of the vegetable containers were low and all remaining food looked old, witled, brown and slimy. Will never go back.

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★ 5

They make a great sandwich. But they don't have a senior discount.

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★ 4

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★ 4

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★ 3

Better than was last time came

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★ 5

Friendly and quick service. Thank you!

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★ 2

Breadsticks were hard today. Normally they're pretty good.

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★ 4

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★ 5

This place is awesome! Very clean and the man with the neck tattoo(not sure what his name is) did a great job. Very considerate and attentive. He wanted to make sure our food turned out great and it did. We were just passing through, but if we lived around here, this would be our go to Subway.

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★ 3

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★ 5

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★ 3

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★ 5

Super clean

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★ 4

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★ 4

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★ 2

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★ 5

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★ 3

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★ 5

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★ 3

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★ 2

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★ 5

i lost alot of weight purchasing sandwiches i love the chicken bacon on 9 grain wheat light mayo light mustard pickles yellow peppers jalapeno pepper light pepper spinach👍👍👍👍👍👍

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★ 5

Friendly and fast workers n clean inside

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★ 5

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★ 5

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★ 4

I like their subs, the web site never works, when they had buy 2 get one free, the app never worked, never...

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★ 2

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★ 2

Not filling enough.

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★ 3

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★ 1

If I could give a no star review of our experience today I would. The first disappointment was the veggie patty not being available. I was told it was discontinued, despite being on the overhead menu. I had to settle for veggies only. But as it turned out may I may have dodged a bullet. The second disappointment was after reaching our destination with our carry out order those in my party who ordered chicken threw it out after a first bite spit take due to the meat being spoiled. They were sick after this and went home. Waste of our time and money. Will not return to this location.

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★ 1

Stopped in yesterday and no one was around to serve customers. Yelled "hello" but no one answered. Tried opening and closing door again in case there is a bell or notification sound, but no one came to help. We left with no food :(

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★ 3

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★ 4

Subs ur way

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★ 4

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★ 5

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★ 5

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★ 5

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★ 5

What can I say? Perfection.

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★ 3

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★ 3

This particular location seems to have had an issue with their customer service for quite some time now. I've actually quit going to this particular location primarily BECAUSE of their poor customer service. In my personal opinion, if you're wanting Subway go to a different location.

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★ 5

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★ 5

Wonderful aroma

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★ 3

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★ 5

Good sandwich, clean and friendly.

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★ 3

The food is fresh like it should be, however, they are almost always understaffed and most of the staff they do have are extremely rude, slow, and unprofessional.

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★ 4

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★ 5

Always a good sandwich. Staff are friendly and cute. Brand new subway: They had their company logo on a wall backlit with LED lights. Was very fancy.

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★ 4

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★ 4

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★ 5

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★ 2

Had a chicken breast sub and chicken was cold and they seemed to not care to replace my food.

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★ 5

My sub was perfect

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★ 5

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★ 4

Love the food

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★ 4

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★ 4

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★ 4

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★ 5

Good food

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★ 5

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★ 3

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★ 5

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★ 4

If you don't know Subway by now...welcome to America!

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★ 4

Good food

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★ 5

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★ 5

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★ 5

Eat fresh

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★ 3

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★ 4

The bread for the subs seemed old and the sandwich is farless then what the show on tv

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★ 5

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★ 2

Poor customer service and sub par food. Lettuce brown around the edges, etc.

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★ 4

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★ 5

Gets 'er done

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★ 4

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★ 5

Fast friendly and fresh

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★ 4

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★ 3

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★ 3

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★ 3

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★ 3

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★ 4

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★ 5

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★ 5

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★ 4

The food is delicious and the customer service is fantastic

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★ 4

This place smells so good and our food is wonderful! Great day at +Subway!

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