★ 5

We were welcomed as we entered the door, Marcell
Was fantastic a very good Ambassador to your Business. Order was taken. Delivered quickly.
Very Pleased

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★ 2

Walked in to order breakfast, the place smelled rotton.. i left immediately

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★ 5

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★ 5

The employee who waited on us is the best.
She went over and beyond to take care of us!

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★ 5

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★ 5

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★ 5

this has to be the most friendly taco bell i have been too, they were very friendly at the speaker and at the window, 10/10

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★ 5

Stopped in for a quick bean, rice and cheese burrito.

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★ 5

Seems like there's only one person working and she's kicking ass, someone get her a raise!

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★ 1

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★ 1

Employees were sitting in cars behind the restaurant when I pulled up, and I had to hoke for someone to come to the window and take payment....

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★ 1

Everything says open at 7 am. 712am Doors still locked. Maybe they should update there hours

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★ 5

This taco bell was the worst about a year ago. I think management changed. Now the staff is friendly four separate times and 4 different guys. The food is fresh and hot! The beans are not crunchy and they make your food and special orders correct! Thank you! 😊

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★ 5

There abstalishment was very spot on clean, they food was cooked fresh and they were very nice in giving me lots of hot sauce to go with my tacos.

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★ 5

I’ve ordered the Chicken Cantina Bowl from many locations before, and never have I had it filled to the top and over the bowl. It was also beautifully made. Had to add a review and give props to whoever made it. Thank you! I uploaded a photo of it in here as well.

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★ 2

If only they checked to make sure all the food that was ordered and payed for is in the bag.

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★ 5

5 stars for the dude who gave us the jeep duck!

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★ 5

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★ 5

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★ 5

Very friendly

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★ 1

HORRIBLE SERVICE, I wasn’t done ordering my food and he stopped me. If i had the money id close this location down.

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★ 5

Amazing service and the workers are 1000/10

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★ 5

100/10 workers

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★ 5

I got my food as quick as I ordered it and they were also good customer service. This is a good place to recommend

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★ 5

Just a great store n a hard working crew!!!

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★ 5

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★ 4

Good service, friendly staff, and good food. Somewhat of a cleaning issue with the dining area but overall not bad.

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★ 5

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★ 1

We have only been there twice. Both times got our orders completely wrong. Went in explained the last time and was shrugged off.

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★ 1

This places needs to be shut down, I order a meal and 4 tacos and got charge almost 5 bucks more and got the completely wrong food and drinks, and called and got no answer and they wouldn't give me a refund or remake my food when I did get an answer

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★ 1

Supposed to be open at 7am. Stopped in at 8:15am and unable to go in. No hours listed on door entering in from convenience store. No signs indicating anything at all. If you're going to operate our of a truck stop you should probably allow truckers access to your business. Our trucks don't fit through a drive thru.

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★ 1

The wait times at this location for only having a few cars is ridiculous. Don’t waste your time going to this location.

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★ 1

Guy at drive threw. Just put anything in the bag. Literally nothing we ordered made it in the bag. When we went in. We had to wait 40 mins for our order to be made correctly. And had to ask for in convenience coupons. We received a free taco. Would not recommend eating here.

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★ 5

After a 12 hour shift and a 45 minute drive home faces me, making food once I get home doesn't enter my mind. This life saver does(and the cantina chicken sauce. Woo HOO!!)

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★ 5

Props to the AM shift; best bean burrito I've ever had at any tbell

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★ 1

Don’t expect to get your sauces!!

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★ 1

Lazy workers closed 3 hours early

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★ 5

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★ 4

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★ 5

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★ 4

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★ 1

Save yourself the time and energy and just got to the TB on Lawrence. If you attempt the Taco Bell on main at any point after 11 their “system” is down regardless of how your paying. It must be the system that tells them how to make the tacos not sure what other system it could possibly be.

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★ 3

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★ 4

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★ 5

Good car show. A& W too expensive

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★ 1

Service very slow...not good at all

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★ 5

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★ 1

New one just built and employees were complete jerks to my wife and kids. They messed up the order and refuse to refund the food when called as we aren’t driving 20min back to get more screwed up food after they hung up on her. When she called back the screamed at her and put her on hold til she hung up. Would not give our receipt or order number to call corporate

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★ 5

The guy doing drive through was awesome, very nice made sure my order was correct!

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★ 4

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★ 5

Excellent service fast

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★ 4

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★ 5

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★ 5

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★ 4

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★ 1

We have tried going here 4 times in the last month. There has been no line, and we are still told "it will be 15 minutes before I can take your order" EVERY TIME. We waited another 32 minutes to get our food the one time we stayed in line. 47 minutes total.
The other three times we left after being told how long the wait would be. They need to have more than one person working at a time. I will never go to this location again, and if I experience this at another location I will be done with all taco bells for good.

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★ 1

I've had issues here before with portioning on the product. Now apparently the crew gets to pick and choose what time they close. I tried to order online at 1130 and they don't close until Midnight but it says they have no pickup times available to pick another location.

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★ 1

Serving 1 car every 8-10 minutes through drive thru on May 5

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★ 1

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★ 1

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★ 3

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★ 5

Its TB, what more can you ask for.

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★ 1

Extremely rude woman behind the counter
I left without purchasing due to how rude she was
DO NOT WASTE YOUR MONEY HERE!!!!!!

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★ 5

This particular location is slightly off the beaten path so it's cleaner then others. My limited time only tacos were reality bendingly good. Service was fast and friendly.

I suggest patrons check your order before you leave as my order was missing some items and I sure ain't driving back to fix it. Disappointing but rare occurrence.

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★ 1

I was at the drive thru and I asked for a #1 (3 taco Supremes and a drink) she said will that complete the order? I looked at the screen and said "I order 3 taco Supremes and the screen says 3 tacos" she said that's what a #1 is. I paid and got back to work and found 3 tacos that the shells where so soggy they looked like they were made over an hour ago. It just confirmed why I hate taco bell!

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★ 5

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★ 1

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★ 1

I keep giving this place a chance but they have horrible service/response times. The past 3x if come by they take an order at the drive thru and finish it before taking the next at the speaker. They’re unable to move the line through quickly or with any sort of reasonable effort.

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★ 1

9am no employee to be found....

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★ 5

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★ 5

Good food

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★ 1

Every time I try to go to this location after 10pm, they have “computer issues”. Tonight, I couldn’t pick up my app order and can’t transfer it anywhere else, so no food for me.

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★ 5

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★ 1

The worst fast food management I’ve ever see

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★ 1

Literally so lazy to make tacos. The last few times we’ve gone here it’s been a negative on even trying to make food

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★ 5

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★ 1

Went through the drive-through and was told that their system was down and they’re waiting to reboot system with no estimated time for completion placed mobile order through the app, and it said the order was prepared. Cancel the order and left.

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★ 1

1st on the weekend for breakfast I had to walk up to the drive thru because the lobby wasn't open and I drive a semi truck. 2nd today January 8th 2023, even tho there are two ladies in the store and the lobby WA open they make you use the kiosk where my modification could not be made there. When I asked for my extra jalapeño sause on the side they said it. Said no jalapeño sauce and made me. Pay for a side and never put the orginal amount on it. I know that I put in sour cream but some how between checking it on the kiosk and paying on the kiosk it wasn't there. So frustrating. This is why I hate kiosk because so much can go wrong. Lastly the lady who was in charge at the time had such attitude from the start when I arrived. No greeting just start your order on the kiosk.. And when I asked for the changes that the kiosk didn't allow she got more attitude. Can't find good custom service
. Ugh

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★ 1

I used to come here in the mornings for their breakfast, almost all summer and fall, however over the last 2 months, more often than not, there hours, website, and order screen show they’re open and there’s no one there… one day they had a sign that said open by 8, well 815 came around and no one was there still. Stop serving breakfast if you don’t have the employees to open, or the ability to put a sign up and actually hold to those hours. 10/10 don’t waste your time coming here.

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★ 1

Very annoying to show up at this location looking to have lunch inside in the dining area only to find the entrance door locked on a Tuesday at noon, which has also happened previously. There is no good reason for this. Even if the staff may have been short handed, it shouldn't hamper servicing the front counter which is 6 feet away from the drive through window. More than likely due to lazy employees that put their own comfort over customer service.

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★ 1

Doors to lobby always locked, can't exactly drive a box truck through the drive-through.

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★ 1

No ice, 20 minutes for simple order.

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★ 1

Horrible customer service, store is open but will not answer the drive thru window.

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★ 1

Asked for bacon breakfast tacos and received steak breakfast tacos. Also asked for ice in my drink and they said they were out of ice. Not impressed here.

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★ 1

On Wednesday, November 6th I stopped for lunch at this Taco Bell. I went inside and ordered my food. I was given my drink cup and gave them my name. They called "Mark" Mark came up and got his food and went and sat down. A little while later they called "Mark" again. Mark came up and said that the food he was given didn't belong to him, the worker looked at the screen and said oh that must have been Kirk's Order. She handed Mark his food and I assumed that she put in my order again as she had handed it to Mark. I waited a while longer and I went and asked where my food was. She said that I should have been listening for my name, I told her that she called "Mark" not "Kirk" and Mark had taken my food by accident. At this point I had been waiting 40 minutes for my lunch. I asked if I could get my money back and I was told that only the manager could give me my money back, they called the manager. After waiting 10 minutes for the manager the manager came in and was very rude, gave me my money back and then turned to the employees and said "if he's getting his money back he should give us our drink back". I handed back the soda and left without any food after 50 minutes of waiting.

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★ 1

I don’t understand how this place can only take a max of 2 orders at a time. I come here for lunch regularly and they tell you to wait at the drive thru window while there is only or 2 cars in front of you. It shouldn’t take 27 minutes for 4 cars to get through the line

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★ 1

By far the worst taco bell i've seen from here to baltimore.... The people attitudes are the worst and the service is even slower....eat anywhere but here... The employees play on their phone and touch your food without washing....gross.

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★ 1

Nothing but excuses!
Didn't give me my cup or my cinnamon twists.
Wne back up twice to try and get them, and was told " we are too busy because we are understaffed". How about ask what I need instead of instantly cutting me off and not giving me what I paid for??!!
What a joke!

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★ 1

I have come here many times and the employees are just rude, miss items or constantly taking smoke breaks and no actually working. I recently ordered through the app this past saturday at 8pm thinking its not late and the app said it was ready for pickup. I arrive and they are closed for short staffing. So i go yesterday to ask just to get the food and show them the app and my order and they refuse and said to talk to the manager. So i call today and they said come in before 130 and ill take care of it. I arrive and am once again told no. I have made a corporate complaint about this location and not getting anywhere. Do not go to this location ever. Please shut it down if you cannot stay staffed or refuse to make things right and make excuses.

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★ 2

“Open Late”, possibly but not with adequate service. Waiting in line at 11pm, number 4 in the drive thru for 15 minutes not moving even once while carloads of teens screamed back and forth. IF you are going to “be open late” please hire the proper help to service customers in a timely manner. If not , close a few of them and provide better service at the ones that stay open! We do not need a Taco Bell every 2.5 blocks, especially with poor customer service.

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★ 1

I don’t know who’s making the food but I ordered 10/26 8am but all 5 of my burritos were basically empty, my Crunchwrap was also short on eggs and Cheese, and the sauce I ordered did not come. I ordered online for delivery. Way to screw the blue collar workers out of breakfast and money

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★ 4

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★ 1

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★ 4

Drive thru de pere. Staff friendly. Food good . Got tacos. Thanks.

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★ 1

In all honesty it just sucked

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★ 5

What can I say? It's fast food. The food here is always prepared well, and I really like Taco Bell.

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★ 1

They weren’t open, doors locked and electrical wires hanging, can be seen from the doors!

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★ 1

I don’t know how this place is still open. Pulled up to the drive through behind about 4 cars at 6 P.M. I ordered on the mobile app before going to the restaurant and paid before also. We got there and noticed it was taking a really long time for the cars in front of us to order their food. Then the other cars started driving away from the restaurant. We then pulled up to the window and told they lady I was there for a mobile order under my name. She then told me it would be a 10-15 minute wait (which is fine) but then I was told the items I ordered weren’t on the menu. Even though I ordered off their app and could see the items on the drive thru menu. Never received any food and haven’t been able to get a refund. Never coming here again!

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★ 1

This taco bell is constantly wasting our time. Typically they make us wait around 10 minutes to fill an order. They make us pull ahead by the parking area because they say a parking sensor is installed and they will get in trouble for taking to long. Now we waited for 6 minutes at the drive through speaker and 2 females were just outside smoking. One of them told us it will be a minute because they are all on break. Anyway we waited 6 minutes before deciding to leave.

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★ 5

There was a long line outside, so my kid and I decided to go inside and order quick. It was quite busy inside as well. Felt awful for the employees as they had horrible, rude customers. A sweet guy came up and asked if we had ordered, I said no, not yet, and he quickly assisted us. I gave him our order only to find out I missed reading their sign that the debit system was down and they were only taking cash for now. I quickly apologized and said sorry as I didn't have cash on me. He proceeded to say it was on the house. After what I saw, those employees deal with by the lack there of decent human beings in ordering. He was so kind. It made my day.

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★ 1

Went on lunch break. Ordered at kiosk as you can only pay cash at register. Waited in lobby for 25 minutes before my order came out and it was wrong. The manager Ronald was very rude

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★ 5

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★ 1

Easily and by far the worst Tbell in the Green Bay area. It’s a miracle if they get your order right and a bigger miracle if they don’t throw a fit about having to make it correctly. Portions are off so you never know if you’ll get a decent sized burrito or just a bunch of tortilla. I actively avoid this one unless I’m in a hurry.

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★ 5

If I have a choice between McDonald's and Taco Bell? It will be Taco Bell every time. Why because Taco Bell's food is more tasty has more flavor and it's also more healthier

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★ 4

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★ 1

Too bad there isn’t a ZERO STARS option. The incompetence of their staff is… concerning. They can’t even answer the speaker when you go to the drive through, and if there is more than 3 people in line they literally cannot handle it. Not sure how they can even keep this Taco Bell open.

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★ 3

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★ 1

How can you be running a business and have your employees open the door at all different times? So much for ordering from here. Not everyone wants to always be forced to go through the drive through. Staff very unprofessional. Total came up on drive thru screen but lady said she would give me my total at the window. I was told what I could or could not order. My breakfast wrap was deformed. My items appeared to be just thrown into the bag. I'll drive to the projects and take my chances getting shot before I ever return here!!!! So very discussed with this location!!!!

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★ 1

If i could give zero stars i would. This taco bell is terrible. They will never get your order right. No matter what you order they find a way to mess it up. Terrible experience would not recommend.

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★ 1

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★ 5

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★ 3

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★ 3

The lady at the drive through was very nice, shout-out to her, my only complaint is she didn’t ask me if I wanted sauce, but now to the good, I am reviewing the cheesy Gordita crunch deluxe box, the chips and cheese was a solid, chips a little salty, that cheese got my tongue feeling a certain way, but the surpreme burrito was cold, very disappointing, must’ve been sitting out, felt disrespected by that, the dorito locos tacos hits me pretty hard, makes me let out a little sound iykyk, but now to the cheesy Gordita crunch, very bland, practically a normal taco wrapped in dough with chipotle sauce, not a mvp performance at all, chips and cheese-8.5, Doritos locos tacos, 8.2, surpreme burrito-6.8, cheesy chipotle Gordita crunch-7.3, baja zero- 8.8 overall score 7.9~BennyEats

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★ 3

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★ 5

Great food, clean, great customer service!!

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★ 5

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★ 2

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★ 2

Tried the drive thru at breakfast. Was told it would be a 12 minute wait for eggs. Couldn't wait that long so had to leave.

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★ 1

Waited in line for half hour never ordered just letf not busy at all.

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★ 5

Chili cheese burritos. Yum yum

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★ 1

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★ 5

It's always what you expect. Drive up can be slow at times. Update. Drive up has been horribly slow lately. 40 minutes last visit and almost 20 minutes today.

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★ 5

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★ 2

Whoever the short bald head guy working there is… DROP YOUR ATTITUDE!!! Some customers won’t be as nice as me!!

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★ 4

Waited and drive through for more than 20 minutes once getting order placed everything was excellent food service

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★ 5

These were some of the best Taco Bell tacos I have had fast service And same with service very good

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★ 1

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★ 1

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★ 3

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★ 3

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★ 1

Periodically becomes totally normal to wait a half an hour for two softshell tacos.

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★ 5

These were some of the best Taco Bell tacos I have had fast service And same with service very good

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★ 4

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★ 5

Drive thru Gentleman was very nice, helpful and patient. Thank you so much!

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★ 2

Manager was rude, hollering above noise to tell you to use kiosk on wall instead of taking your order at the counter. I won't go back.

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★ 5

They were very busy but Tristan handled it gracefully. Keep up the great work!

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★ 1

Worst taco bell experience I've had stood at counter dude told me to order on kiosk. Asked for my sodas and he just walked right past. When he finally asked if I got my sodas I said no I need 2 was hesitant on giving me my cups.

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★ 1

Horrible staff horrible customer service! If I could give this a zero star I would🤬

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★ 4

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★ 1

Ordered on online app. Then proceeded to wait 20 to 30 minutes in the drive thru lane behind 1 car. Unbelievably slow. I understand it's hard to find low pay workers, but then either pay more or maybe it's time to shut down.

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★ 4

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★ 5

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★ 5

Much quicker and faster service compared to NJ Taco Bell. Clean environment.

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★ 5

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★ 1

I was just in taco bell and drive thru guy was so disrespectful yell say I don't care about manager and why couldn't those people go thru drive thru and then he throw things around. Never come back here again if that worker is working.

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★ 1

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★ 1

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★ 4

Good burritos and quick service. Music is a little loud in the dining room.

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★ 1

Absolute trash management. Uber and grub hub drivers avoid this place like the plague. Unprofessional staff. Will ridicule you for being time efficient when they are not. Their lobby is never open. Not my problem not my fault.

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★ 3

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★ 1

I walked out

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★ 5

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★ 1

Sooooo slow, foods maybe correct 50% of the time…what a bummer

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★ 1

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★ 4

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★ 2

Honestly the service was pretty garbage. After we had our order taken, the staff stood around talking for 10 minutes before starting to make our food. There was nobody else in the drive through or the store. I stood at the counter for 5 minutes before we got our drink cups. I haven't had an issue with the drive through, but dine in experience was terrible.

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★ 1

Can NEVER be open when they are supposed to. over two weeks now first time I figured ok having a bad day, but ten minutes late and still not open? So tried again this week, AGAIN!!!!! Still after the open time and still NOT OPEN!!!! Someone needs to be fired.

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★ 4

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★ 1

Stood at counter, kid doing drive thru seen me but stayed there and didn't tell anyone. So I left and got sandwich in the gas station. Never again going there useless kids.

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★ 3

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★ 2

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★ 5

Dan Da Man ❤️ makes it right! If you have a problem call. Food is always good at this t Bell. Will almost never let you down if they do, Dan makes it right! Dan was helpful to everyone, staff was kind and quick. Double steak grilled cheese burrito 🌯❤️

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★ 1

Lobby is never open don’t bother stopping. Much better Taco Bell’s in GB to go to don’t support this one .Like the gas station with this Taco Bell that runs out of gas all the time your just wasting your time . And by the reviews obviously the owner just doesn’t give a dam

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★ 3

If they didn't mess up 80% of my orders I'd have no complaints

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★ 5

Won't lie had a mess up on my order but soon as I bit into it and went to counter the lady knew exactly what was going on. She thought I left so they fixed it and gave me the old one as well! Ty will be for lunch tomorrow!!!

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★ 1

This is the second time my order has been messed up. I just ordered the grilled Burrito Box and my taco was completely in pieces and no Taco holder and the burrito was completely cold the only thing that seemed up to kosher cuz the drink that came with the Box.

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★ 3

It's Taco Bell. Just fills you up with you're hungry. Getting stupid expensive for beans and road kill ground beef..

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★ 4

It's taco bell what else you want?

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★ 1

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★ 1

Manager was super mean to his employees and yelling at them. food took forever and then was bad quality :( never coming back to this one. i feel so bad for the employees at 3:25 pm 8/12/2022 on Main st in De pere. that man should be ashamed of himself honestly

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★ 1

How you gunna hand out 12 tacos and no sauce. Especially after we specifically asked for sauce.

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★ 1

The cashier kept messing things up with our order. Didn't hear me correctly 3 times, finally got our order right on the screen, and we STILL got the wrong food, and got way more than we asked for.

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★ 5

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★ 1

Worst management I’ve seen

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★ 5

💯

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★ 1

Why is the dining room closed when we're forced to use the self checkouts? How difficult is it to take five minutes to clean tables? We worked a lot harder for a lot less back in the better days of Taco Bell. This location used to be borderline okay, but worthy of NO stars in my book.

Friendly service next door at the A&W with a real cashier ready to take your order the way it should always be.

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★ 4

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★ 1

Swear this location is never open. No matter what time of day it is.
Can’t even pick up online orders, yet their website always says they’re open.

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★ 3

I was not allowed to eat inside because of lack of help. Also ordered three hardshell taco Supremes and they were out of tomatoes. I haven't been there for over 2 years.

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★ 4

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★ 3

They never ever open on time. I was there at 7:10 and the drive through still said they were close and an employee was walking out to his vehicle. So much for serving breakfast there why not take it off of the menu. Also change your hours to 7:30 but then they’d probably open at 8. It’s 7:08 right now and of course they’re not open yet.

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★ 1

I drive truck and can't ever just order at this location. Dining room closed arbitrarily while multiple employees stand around outside smoking. I don't want to hear the excuse that they're understaffed when I've applied to several fast food places, including this one and haven't heard back. Corporations are using it as an excuse to make a profit.

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★ 4

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★ 5

Veg burritos are my new fav.. specially grilled ..5⭐️

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★ 1

The last time I was at the drive thru, despite there being lights on and no indication that they would be closed, no one ever came to take our order. I've been to other Taco Bells that closed early, they at least put up a sign or something. We sat there in silence for multiple minutes, with a line of cars behind us, before we gave up and went to a different Taco Bell. Car behind us had a lot less patience than us because they left the parking lot before we did!

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★ 1

Horrific customer service from a bunch of kids. I was looking for a grown up on the premises!! Short kid with VERY greasy long brown hair is not as cool as he thinks he is!!
All I wanted was to order some tacos and be on my way!! I didn't mean to disturb the kid from his play time behind the counter!!

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★ 1

Did online mobile order for drive thru pick up. Women was super rude. Tried to collect money from my when I already paid. When I told her I also had a drink she rolled her eyes. Told the women she didn’t need to be so rude. And she flipped me off

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★ 3

I place my order online through their app when I went to pick it up they would not show on the screen my order or would they repeat it back to me...

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★ 5

Taco

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★ 1

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★ 3

Ran out of breakfast ingredients

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★ 5

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★ 2

I don't go to taco bell for the service but the service here is consistently horrible. Different people running the drive through and all have been rude every single time. The food is hit or miss and with the service being how it is, I'll gladly go to other places.
If you don't like your job get a new one. Good Customer Service is not hard to give to your customers.

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★ 4

Always good tacos. The Crunchwrap Supreme is my fave!

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★ 5

Customer service was amazing and all of our food was near perfection.

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★ 1

Terrible, rude service. Noticed at the drive thru window that the order was wrong, the employee did not correct it and had poor customer service.

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★ 5

Taco bell is where you go to get your five star hangover fixer upper

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★ 1

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★ 4

It's Taco Bell. Why are you reading a review?

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★ 5

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