★ 3

I ordered a cruncher taco, but got a corn taco shell with a soft shell. I didn't like the corn taco and it didn't taste as good as the cruncher shell

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★ 5

The team on Tuesday night was great!! A team of 3 so busy. But managed.

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★ 5

One of the best Taco Bell's in the area, especially the Carmel empenadas, fully loaded nachos.

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★ 1

Just a disgrace of a Taco Bell! I have been to locations where I felt like I actually mattered but this one made me feel like a dog, the way the served me slop and their attitude was like I wasn’t even human. Burnt little chicken crispy’s. Ain’t no chicken just bread. Just sadness. And when I spoke up for myself and addressed my concern they disregarded me, this explains why they had a smashed glass window that was boarded up with a wooden plank.

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★ 4

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★ 4

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★ 1

I used to like it here but the last few times I’ve tried going through the drive thru, I’ve been told they were only taking DoorDash orders because they’re short staffed. However I’ve gone during the day and had no problems. Food is eh, come on it’s Taco Bell. What more can you expect? After today, I won’t be coming back to this one. I don’t think reporting it to corporate will matter because they’re still making their money. Oh well

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★ 1

I ordered online and came to pick up my food the lady was rude was NO REASON WHEN I SAID THANKYOU SHE DIDN’t even reply and there was one DRINK missing in my order , terrible service rude behavior, never coming back again..

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★ 1

This taco bell is absolutely the worse servicei have ever seen. it was a tuesday i just got off of work around 130 am and i had to go pick up my son ... i was tired and hungry .. I saw two workers smoking weed outside when i was trying to order food now remind you i had my son in the car and the smoke was coming through my window. it took me 20 minutes to talk to someone, when someone finally talked through the speaker i ordered my food. Got up to the drive thru window some dude had his shirt off. was trying to flirt with me and get my number. also saw one of your employees horse playing when they should of been cooking my food. i waited a total of 40 minutes for my food and remind you i was the only customer there. When i got my food it was soggy and cold.. so i would never go to this taco bell again. Yall need new management and an organized envi enviroment. horrible couldnt even feed my son because it was cold.

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★ 1

There is potential there, unfortunately the night shift is extremely lazy and find any and every excuse to close early consistently. I Will be contacting corporate about this. I can understand things happen but be proactive instead denying service once customers arrive.

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★ 5

I liked the classic 80s look instead of a box.

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★ 2

Half the time I come thru late at night I'm denied service and half the time I do get service at night it smells like weed. And the times I do get service half of that time my order is wrong. The past few years have gotten worse.

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★ 1

If your drive thru is open your lobby can also be open. Know for a fact that thats a franchise violation of service agreement for operating a business.

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★ 2

Food was fine. It's taco bell. Cheap and easy. However this location was the worst taco bell I have ever been to. I don't make bad reviews often but I got attitude when I asked for 2 new drink cups because a stranger put his fingers inside the cup to grab them. I asked for 2 new cups as I didn't want to drink out of a cup that someone stuck their fingers inside. Then after a huff I was given my cups. I came back to my meal with my family and we ordered 3 cantina quesadillas, which is supposed to come with one avocado sauce each. I only received one, which normally is no problem but when I asked for the other two the same gentleman who gave me attitude for the new cups gave me attitude because I asked for the sauce we were supposed to get. Instead of just grabbing me two sauces he turns to his coworker huffs and says "get this dude 2 more sauces that he wants." That's strike 2. Strike 3 hours was the loud, vulgar, and inappropriate playing in the kitchen. I have no problem with music playing in kitchens but large uses of profanity while I'm eating doesn't seem appropriate. Overall, the food was fine. It's taco bell. But I've never had a bad experience at Taco Bell until I came here. Absolutely horrible experience.

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★ 1

This location has steadily declined over the past few years. Honestly I’m surprised it’s not being shut down it’s gotten so bad. Food quality and service are terrible, wait times are incredibly long, we are usually missing items or getting the wrong items/sauces. New management needs to take over ASAP and turn this place around.

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★ 1

Closed hours before listed on google ..

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★ 1

Horrible!!! The employee ladies that work there apparently find it amusing to yell across the restaurant to each other in Spanish. The best part is the employees toddler daughter running all over the place and making everyone there uncomfortable while her mom chases her and yells at her. This place is a joke! It’s been like that the last three times I’ve been there. Be Warned, it’s terrible at this location!

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★ 1

Too many mumble rappers there doing nothing but sitting in the parking lot denying orders unless their from grubhub

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★ 1

Lately we are getting pretty poor excuses for not being able to get food. One time a little after midnight we were told they were doing a shift change so they could not take our order and now tonight they are only taking mobile orders or uber eats because they are low on food apparently. What will the next excuse be.

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★ 1

2 workers both in and out the establishment, both on their phones talking to someone the whole time one eating and drinking on the line. Half the lobby or more was dirty. Both employees looked to be parked in the very front of the parking lot usually those spots are for guests! One if not both kept going in and out to hit their vapes. I've been a manager for over 4 years in a food establishment and the expirence was just sad.

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★ 1

Can't really review the food, because all three times I've come through here late at night after work, I've been denied service. First time, the systems were down. Last time and this time, they were only accepting cash. Yeah I'm sure. How many people actually carry cash these days typically? Based on other reviews, the late night shift just wants to give reasons to not have to do their job. Not even going to try to come here again. Waste of my time.

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★ 1

Si verifican las cámaras del establecimiento, verán como el empleado le dice que no le tomara la orden a una pareja de ancianos. Que tienen que hacer la orden en el Kiosk. Se le olvida que muchas de las personas de edad avanzada no son tecnológicos o tal vez no están familiarizados con esa dinámica. Me dio hasta dolor en el corazón y vergüenza por la cadena de r estaurantes. LO PEOR DE TODO, es que el restaurante solo habíamos dos personas más. No estaba ni ocupado como para negar el servicio.

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★ 2

Placed an online order and order the new limited time nuggets for my boyfriend. Got to the window and they had no nuggets. I feel if they have a new special and it’s only for a limited time clearly everyone’s gonna be running to try it. They should have enough to not run out by 7pm when there open till 4.

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★ 1

Just there during normal business hours. Went through the drive-through and were rudely told they were only serving Door Dash and Uber customers. Apparently, like other reviewers said, they're just closing whenever they want.

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★ 1

If I could give this location no stars I would. We sat in line as it says online they’re open until 2am. When we get up to the microphone to order he says there is a wait on meat (whatever that means). We say that’s ok and we can wait for what needs to be taken care of. He asks us what we want and we start to order our food and the guy asks if what we want is vegetarian. We say no. Then he asks again and we say no, again. Then he asks another time and we said no and that we want to order our food even with the wait. He then says we can’t order and need to come back later to order. Service is absolutely terrible and this isn’t the first time this has happened at this specific location. Pathetic work ethic.

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★ 1

This place literally sucks. It’s gone downhill over the years and we’ve been straight up denied service too at times. You usually have to wait a half hour to be acknowledged at the drive thru or you order something inside and it ends up not being available after paying for it. The last time I had a hard shell taco it literally tasted like chemicals and was basically inedible. Also the last time we tried ordering in the drive thru they said they were only taking DoorDash and mobile app orders. Like hello we were willing to give you our money but were denied service. I don’t recommend going here ever. Try a different Taco Bell if you’re really wanting it but honestly I’d say just stay away from Taco Bell in general. The food sucks, service sucks and the prices are so high that every time we get stuff from there it ends up being $40-$50 for 2 people. You’re better off going to a family owned small business or even Qboba if you’re interested in Mexican food. If I could I’d give this location negative stars.

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★ 1

Yeah just poor, also charged me twice so now I gotta call the bank...

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★ 1

I live in Muskego, love TB, but refuse to give this place my business, EVER… that’s how terribly this place is run.

1) they charge $0.5-1 more/item on the menu compared to Hales Corners
2) low order accuracy
3) low food serving consistency (mostly skimping on serving sizes)

Whoever owns this location does NOT care

DO NOT GIVE HIM/HER your money

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★ 1

Update, this Taco Bell used to be good. Used to always get the correct order and wouldn't wait too long.

Now it takes forever and the food is cold and seems like it's been sitting out. There's been a few times in the drive-thru maybe around 11pm where they just say their not serving any food.

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★ 4

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★ 1

Why is wet? Where’s the toppings ?? Slushies ? WRONG 😩 so disappointing -0/10

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★ 1

Dirty lights were not on does not feel safe.

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★ 4

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★ 1

They took the drive-thru order in front of us around noon time, then told us they were out of food and couldn't serve us. Seriously!? What a joke. Will never return to this location.

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★ 1

Terrible service from employees every time. Employee got mad and rude because she gave me the wrong drink and I asked for the correct one. Also nobody was answering the drive thru so we tried to go inside but it was locked even tho they were supposed to be open. AND it was cold

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★ 1

Random closed at business time,lie no item to order,very lazy staff

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★ 1

Staff was extremely disrespectful as I pulled up to the drive through I asked if they had a certain item and the lady was so disrespectful who stated saying do you seen that item on the menu and I say no and she says okay then. Come to find out it was on the menu they just didn’t have it at the store. She said she was the manager and if that’s the case she needs to be fired speaking to any customer like that is unacceptable!!!

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★ 1

Attempted to go during business hours.

Dining room is closed and they don't have meat for 30 minutes.

Staff said he was the only one there.

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★ 1

This Taco Bell sucks! I just spent $35 on a pick up order just to get cold/old fries, a smashed Mexican pizza and everything thrown together with literally zero effort or care put in whatsoever. To top it off this is at least the third time in a row I’ve gotten a Mexican Pizza from this location that tastes absolutely awful because the workers are too lazy to change out the oil, it’s literally inedible, I should’ve just given them $6 and asked them to throw it away for me. I could’ve gotten take out from my favorite Mexican Restaurant for the same price as I spent on this garbage! And the woman in the drive thru was rude too!

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★ 5

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★ 3

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★ 1

Went around 745PM last night and was told all protein is gonna be at least 30 minutes. When I simply asked if that included beans he smugly sighed and said "Yeah it takes a while" Go to the one on 76th and Rawson and avoid this place. All the recent reviews say it all.

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★ 1

Another good taco bell that has fallen. A couple weeks ago as others have stated they only take mobile orders because their system is "down". Ordered thru the app while there and the food we got was bad for standards. Hardly any meat or cheese and sour cream was on one side. Mexican Pizza was a mess. Then last time they said both drink dispensers were not working. Sucks I don't think we have any good taco bells left in the area.

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★ 4

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★ 1

Worse food I've ever eaten, food was all over in the bag.

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★ 1

Closed Mondays. So weird.

Signage says open, drive through still asking for mobile order number. Have to read website to find out closed Mondays.

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★ 4

Food that comes from this location is always good and made the right way. Speed of service can be rather hit or miss. Sometimes it’s in and out and last weekend i sat in the drive thru for 35 minutes

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★ 5

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★ 1

I hate waiting in line like everyone else, but if I wait 10 minutes just to be told that they don't have DRINKS?! No way do they get above 1 star.

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★ 1

Claimed that systems were “down”Ives heard that from a bunch when it’s closing time. Just lazy staff.

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★ 2

Going down right now, close door at 7 pm, wait hours to get pick up order

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★ 5

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★ 4

Went to burger kind next door a d waited in line 15 minutes with only 1 car in front of me.. with half my lunch over and never even able to make a order I went to taco bell because it was next to it.. many cars in line and It was still very quick and the food was hot and fresh.. can't complain

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★ 1

I stopped here today, a Sunday at about 2pm. No cars at all, dark in there- just, I guess...closed?! The automatic speaker greeted me in drive, then silence. No signs saying they were closed. Went somewhere else for food. Wish I could give 0 stars. Strange business practice.

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★ 1

This location is hit it miss when it comes to service and speed. Waited 30 minutes in the drive through for a pick up order, only to get to the speaker for the employee to say "one moment please." 15 minutes later we ended up canceling the order. Don't go to this location anytime past 4pm if you want your food in 45 minutes or less. What a joke.

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★ 5

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★ 1

Ordered from doordash 2 nights in a row after 12am, dashers told me they were not accepting any deliveries. Then I ended up driving there thinking maybe they’ll take orders in person, get there and they say “we’re only accepting doordash orders.” so why did we end up not getting our food from doordash then.

Women on speaker was disrespectful when i tried to explain i had ordered from doordash earlier, but she didn’t wanna hear about it.

I think it was last week, but i ordered and recieved my hard taco smooshed and only had beef in it. No cheese for nacho fries (large but was filled less than halfway) , quesadilla was basically just tortilla, just a disaster.

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★ 1

Food is poorly made.Tasted awfull not even edable.

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★ 5

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★ 5

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★ 1

Taco Bell
5420 S 108th st hales corners
2 heavier set women with blue and black braids the other red and black braids.
“Manager” white with brown hair

12/30/24 at 6:30-7pm

This was our first time being at Taco Bell in a while and we’re placing our order. Changed our minds on the amount desired to order twice and because of that was refused service. The first time changing our order we even apologized and she replied “you should be sorry, thing before you speak”. We laughed it off almost baffled at the way we were spoken to. Then instead of 6 of the one item, we decided to knock it to 4 and that’s where they were silent for a moment and then said they are refusing our business. They said the manager said that they were refusing service because she didn’t have time to deal with us. I further went inside and stated “I understand your right to refuse service could I please have your managers name?” She didn’t reply but then went and got the attention of the person I believe to be the manager or “shift leader” and she leans over to see me at the counter from the back and says “what do you want” I repeated myself and she said I’m not giving you my name. I don’t have time for you. I again requested her name concerning she’s acting shift management and she refused. This is the lowest customer service can get! I’m a manager at dominos myself and while the polices aren’t the same there should be no reason that’s the service we were met with! After seeing she wasn’t going to give me her name or work with me I said have a happy new year and left. I gave you the time stamps from when I was there and request you review the cameras as well as the headset drive through conversation. We were in no way rude or deserved the remarks and attitude this staff gave us. I know it’s a busy time of year so take your time reviewing and replying. I’ll be looking forward to hear if this matter has been discussed and resolved with said team members.

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★ 1

I showed up at 9:30 and the doors were still locked. I knocked on the door and the workers refused to unlock them. The business hours state that the restaurant opens at 9am. I don't understand why they wouldn't unlock the doors.

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★ 3

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★ 4

My go to Taco Bell since the one on 76th and OK SUCKS beyond belief

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★ 1

They always get the order wrong. Don't go here, drive a little further north and go to the one national instead

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★ 1

Crap service. Waited 5mins at the speaker to order and another 15mins to recieve food with 3 cars total in the drive thru and no cars on the lot.

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★ 3

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★ 1

Once again, same shyt, different location. This time 17 cars went through the drive thru before I got my order (and counting). My "pick up" time was 14 minutes ago. Being a Door-Dasher seeing Taco Bell sucks....It is now 25 cars and 22 minutes past pick up......I was just informed I am not priority and as soon as there are no cars in the drive thru they will make my order.....21 cars and 27 mins past pickup time.......what a joke

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★ 5

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★ 1

If breakfast goes til 11, then you should go til 11. Out of eggs? Unlikely to say the least.

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★ 1

Went here for a late night 4th meal snack. Horribly long wait for cold food. This is taco hell!

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★ 5

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★ 2

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★ 3

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★ 1

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★ 1

This place is pure chaos with rude people

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★ 5

I didn't catch his name but the gentleman working the window at 8pm today informed me they were short staffed and will get to my order as soon as possible. He was exspectionally polite and respectful. You can tell he takes pride in his job and has a very loving soul. I did not care about the wait and my food came out nice and fresh. Fast food workers like this man and his crew are the underdogs of society that go unnoticed and I hope he gets the appreciation he deserves. Thank you!!! 😊💜

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★ 3

Went herw for a quick drive thru. The order was messed up. We were missing an entire meal.

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★ 5

Came by around 1am had great service very friendly staff and the food was delicious and made perfectly despite how large my order was 10/10 recommend coming here!!

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★ 1

Lately it's been horrible today all our items we got were WET! Not steamy not old legit WET what's wrong with you guys!! People do infact pay real money for this, do better!

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★ 4

I like the steak flat bread. What is wrong with your parking lot? There are many of big pot holes.

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★ 1

My husband just got back from picking up our Online order. Missing a burrito from our order and the phone number they list sounds like a fax machine picking up when it stops ringing

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★ 1

Service was fine but the meat ratio on the street chalupas was horrible. Ordered extra nacho cheese on the bell grande and the nachos were almost completely dry...

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★ 1

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★ 5

Fast

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★ 1

Absolutely terrible service. Tried to give me half my order, when I checked and came back I got attitude that they had to make more fries to complete my order, then took forever, gave me the wrong order again and then didn’t offer me anything as compensation for spending 20 minutes inside a Taco Bell waiting on 2 nacho fries. Absolutely wild experience 👎

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★ 1

Thanks for the food poisoning on July 15th. Sincerely my wife and I

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★ 3

If you're reading this you need to get out more. They're all the same. All reasonable

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★ 5

Great people that work there

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★ 5

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★ 5

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★ 1

Barely anything in this cheesy gordita crunch

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★ 5

Love the new Chicken cantina salad.

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★ 1

Nothing but attitude from this store...try to say have a nice day, no response from anyone. Just bad vibes all around, especially from the manager.

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★ 4

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★ 1

This location continuously gets orders wrong or has customers wait for times beyond the reasonable amount for “fast food”. We have been a bunch of times as we live close and every time either the order is wrong, we spend 10+ minutes in line, or they don’t have basic items to make food( like beef). Tonight they told us it’d be 15-20 minutes. To make a taco? We know it’s not fresh… so what takes that long?? Ridiculous

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★ 1

Called me the N word at the drive through. Do not recommend!

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★ 1

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★ 4

I was the only person in the restaurant.
Thought I would have a quick meal
The staff filled at least 6 orders for the drive thru. Someone realized that my order wasn't being filled and jumped on it.
Food was hot when I got it.

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★ 5

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★ 1

I request to give me cheese on the side for cheesy fiesta potatoes and manager said it’s going to be extra charge for it then they start talking Spanish about me and I feel like they are raises about skin. I ask for general manager number she refuses to give the number. I do not recommend to go to this location so please guys don’t go there go somewhere else for Mexican food then this place 👎🏻👎🏻👎🏻👎🏻👎🏻

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★ 5

The staff was very polite and the service was great.

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★ 4

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★ 5

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★ 5

Such great service!!!!! Love the staff

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★ 5

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★ 1

I was packing up uber eats order the bald employee said they have this delivery stay in line after 30 minutes wait they said the delivery disappeared on there screen they can't give me the food shame on your service.

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★ 5

I have lunch here once or twice a week. The staff chatters loudly and constantly to each other in Spanish, but they're polite, the food is prepared correctly and the doors are always unlocked during the day*, making it by a wide margin the best TB in the greater Milwaukee area.

*lotta negative reviews re locked doors, out of food, etc - I'm thinking time of day may be a factor. I'm only ever there around noon. Also, I actually prefer the kiosks to human interaction so make of that what you will.

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★ 1

Took too long at the drive-thru and items were too small for the cost of the item.

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★ 2

Absolute horrible service. One of the guys sat on phone almost whole time we were eating inside and on speaker. Order was wrong. Took them 15 min to even get it done. 2nd time food wasn't even cooked fully

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★ 4

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★ 1

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★ 5

The world is turning around . 15 years ago Taco Bell’s used to be the spot. Slowly but surely food quality and service went down hill to absolute zero by the time Covid started. Stopped in at this HC location 1/17. Place was immaculate inside, no horsing around in the kitchen, and the food was spot on. Looked like the commercials lol. You can tell the 3 women that were working literally took pride in their work. To the owner, please keep these workers happy lol. Service reminded us of the restaurants at the resorts in Cancun 😁A+

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★ 1

I'm not one to write reviews (especially bad ones) but This place just gets worse every time I come here. They are always out of something, the Baja blast sometimes tastes like toilet water, I've been told multiple times that orders would take a 20 min wait and I would have to come back, one time they guy dropped our bag through the window exchange with no sympathy and gave us a hard time about making us a new taco that fell out of the bag all over the ground (eventually made a new but I wasn't even the one we lost, just a standard soft taco). Don't get me started on missing items.

I just got back home (midnight) and they skimped out everything we ordered. Skinniest tacos with maybe a scoop of beef(didn't even bother to compensate with extra lettuce or cheese, tacos barely had anything to them) and a dry quesadilla that was a little more than half the size of what they usually are (cut in literally 2 pieces with barely any sauce/ cheese) and cups of cheese was laughable. Not that anybody cares, but I won't be returning to this location. I'd rather take the drive and go to the Franklin location and not be guaranteed disappointment.

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★ 1

Says they are open until 4 pm but have wasted my time and gas more than once driving here for iber eats and get here well befpre 4am and they always say they are closed.

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★ 1

Nacho had barely nothing on them

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★ 1

Took a half hour to get our food when we got it it was cold ice cold We didn't get our drinks they didn't give us the nacho cheese I ordered they told us when we got there that their machines were down but since we ordered on the app they had no choice but to serve us. Very rude

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★ 2

This location constantly tells me to get out of the drive thru to get my mobile order food. Completely defeating the purpose of ordering ahead. Staff can be rude. Find literally anything different place to give your money

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★ 1

Missing part of my drive thru order and when I called the store twice they didn’t answer the phone at 10:25 PM!!!!

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★ 1

Terrible dive thru closed in cold temps forced to get me and son out vehicle. Poor attitude from the employees working smh

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★ 4

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★ 1

Closed at 12am when hours online say 4am closing time. Every experience here is met with someone who seems to hate their life

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★ 1

The hours state open until 4am. I stopped at this location at 11:40 and was told it’s closed. Change your hours if you’re not open.

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★ 4

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★ 5

It's all about the Mexican pizza

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★ 1

Extremely disappointed with this location the past 3 visits. There is always something wrong whether it’s missing drinks or food items. Tonight was a complete disaster. We ordered delivery and did not receive our drinks. Our driver stated that the man at the restaurant was arguing with other customers when he came to pick up our order. We drove to the store to get our drinks when we were confronted by the rudest individual I’ve ever met. He placed the blame on our driver and said it wasn’t his fault our driver didn’t even ask for our drinks he was “watching” the driver. The man was extremely rude and talking about customers and arguing with me when another manager finally stepped in. I do not know his name, all I know is “this ain’t even my store” according to Armando.

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★ 5

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★ 1

Tried to place an order but no one wanted to take it. One employee went into back office the other walked around. Both wearing drive thru headsets and acting like I wasn't there. Finally the one walking around came to the front. She talks to the manager 15 ft away by headset and tells me something about a problem they're having. While a stood there alone, they did fill 2 drive thru orders.
This was my 2nd visit in 6 months. 2nd time left with no food. This was at 11am on 12/3/23.
I wonder if the owner of this location knows that the employees are turning away business?!!!

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★ 5

This one has chili cheese burritos!!! So few locations do... Love em!

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★ 3

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★ 1

I went to get tacos at this taco bell. HORRIBLE, RANCID and downright DISGUSTING Manager. Was very rude and not welcoming. Imagine telling someone about your dietary restrictions and having them give you an attitude. He has room temperature iq and has absolutely 0 and I mean 0 social skills. My 2 year old has more manners than him and he is not even POTTY TRAINED!. 1/10 dont speak to the manager.

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★ 1

Very Rude and dismissive employee told us that every car is limited to 5 ITEMS or less per order and that if we didnt like that to call taco bells corporate line, SHUT IT DOWN. Garbage management probably okayed it too (this happened 11/16/2023)

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★ 1

Ordered several things from the app for drive thru and got the most pathetic taco "supreme" ever that was missing half the ingredients that I had paid for.

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★ 5

Staff is always professional, courteous and quick!

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★ 5

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★ 2

Says they're supposed to be open till 5:00 a.m. half of the time they just ignore me at the drive-thru, i wait there for like 10 minutes until someone rudely told me that "they were closed" as a third shift worker myself I can somewhat understand but they should probably stop paying people to sit around and do nothing all night

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★ 1

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★ 5

Loved it.

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★ 4

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★ 1

Worst customer service ever and make the food horrible!!!! Was my favorite place till today!!!!

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★ 1

Went here last night and they stopped taking my order in the middle of my talking. Tried to talk to them for a minute and no response. Pulled up and they told me that I had to go all the way around again to complete my order and that they had no idea what I was talking about. When I went through the drive through again they were very hostile, then preceded to mess up my order and gave me no sauce after saying they would give us "so much sauce". Awful manager who did not help at all. Awful and confusing service

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★ 1

This place be closed no matter what time you go lol four times in a row they was closed at different times 😭

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★ 1

Everytime i online order food. Its screwed up and they dont answer the phone. Thats ok. Ill call cooperate instead. Maybe then the issues will be fixed.

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★ 1

Terrible place. Don’t come to this location. The management is nuts, they’re very discriminative towards people with disabilities in the workforce. They provide no accommodations whatsoever and yell at you for having a disability worse service I have ever seen. Never come here

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★ 1

3rd shift closes early around 1-2am due to low employment

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★ 4

Ordered online for take out, when we got there the person inside said the computer was down and had to come insede to redo the whole order, hope he gets fired because I know that the computer was still working

Source: Google

★ 1

This location is the worst one I've ever been to, food is always mashed together and soggy, have to use a kiosk to order and employees wont even talk to you other than to say "use the kiosk". The last time in it took 30 mins to get my order, which was wrong, soggy, cold and generally inedible. I waited at the counter to tell them they missed half of my order but stood there for 15mins completely ignored. Just threw it all out and went somewhere else. Never again. They need to just close down and take some time to start over.

Source: Google

★ 1

Workers are always rude. Specially the ones at 9:50pm on 10/2. Very unprofessional. Also told me I had to come inside to pickup a drive through order. Out of items in my order too and didn’t want to do much about it. The other reviews make sense for sure, it’s only a matter of time until this location shuts down.

Source: Google

★ 1

Went at 6:25pm and they were already closed? Lights were on drivethrough on just no employees. Just close the place down man that was the worst experience ever, anywhere. I waited 20 minutes in a big line and Noone is getting any food

Source: Google

★ 1

If their lobby has seperate hours they should be visible to customers. Tried to dine in at 7:30 when hours on the door say lobby open till 11. Doors locked, no sign. Does management even know this happens?? Ownership should be embarrassed of their stores reputation.

Source: Google

★ 1

This is my 3rd time attempting to dine in BUT again doors were locked (7pm) no signage stating the lobby was closed, lights were all on, cars in parking lot. I left with nothin again from this place. The Taco Bell on 76th Street is even WORSE

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★ 1

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★ 3

Takes a couple minutes for your mobile app order to reach this store even if the app says “taco wizards are making your order.” They still might not have it and ask you to wait in the parking lot lol.

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★ 1

Went 2 different times never got service

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★ 1

This Taco Bell is barely functional. The ownership is horrible.

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★ 1

I'm sure the food would be delicious if I received what I ordered. In person or online ordering, it's pretty much the same. Hopefully their staff turns things around. I miss Taco Bell.

Source: Google

★ 1

Worst taco bell ive ever been to. I pull up to the drive thru and was told to come inside to best assist me. I go inside and they tell me to help myself ordering on the Kiosk and let them know if i need assist. The whole time the girl with headphones for the drive thru ordering is playing videos on her phone. OMG who manages these people and how is this place even in business still.

Source: Google

★ 1

This taco bell used to be the best, but now, half the time I go there, their registers are down or they are out of something I ordered. The other half the food is cold or made wrong

Source: Google

★ 5

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★ 2

Poor attitudes of employees, especially at drive thru. No meat on any choices, way over priced! Not a value for money! I willNEVER GO HERE AGAIN, AND will lead a boycott agsinst this place!

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★ 1

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★ 3

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★ 1

workers seemed like they were on drugs, very rude, laughing and yelling at us, gave us wrong order after waiting 30 minutes and spending 30 dollars. do not go here!

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★ 1

Who ever runs this place now is horrible. We ordered the new tacos that came Out and this is what we got! Not even edible just disgusting smh

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★ 1

The last 4 times we tried to order at 8pm to 10pm they were closed…. Taco Bell fox mix your POS system or note different hours. I will not be coming back…

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★ 3

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★ 1

came to the drive thru on a bike because that is my only mode of transportation and the lobby was closed (9:30pm) I placed my order even though i couldn’t see the drive thru sign as the lights have been broken for at least a year but as soon as i got to the window i was refused service and they immediately threatened to call the police, I can’t stress how little i said before they threatened to call the cops i just asked why i couldn’t get my food and leave sorry for not having a car i guess (ginger guy with a crusty beard and his manager a middle aged woman who threatened to call the police before she even knew what was happening)

Source: Google

★ 1

Registers were “down” so they couldn’t take orders. Fix your systems. People are hungry

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★ 2

Warning: you won’t eat here because it is either “the POS is down and we’re not taking orders” or it is the longest line that never moves….

We already don’t expect much, TB, but get your act together.

Source: Google

★ 3

The line was really slow, not long, but it took like 15 minutes to get the 3 cars ahead of me. The crunch wrap had like 3 tomatoes in it, and almost no lettuce.

I stop by here when I'm up in town, and it wasn't the best visit there by far

Source: Google

★ 4

Taco bell, says it all. Uniform quality and dependable service...good for late night cravings 👍

Source: Google

★ 1

Worst Taco bell I have ever been too... place will be shut down within the next 3 months guaranteed... when I pull up and can't even pay cash because all there accepting is online orders. Yeah your business is screwed. I tried last three times this was the case. I'll go to the taco trucks they never turn down cash.

Source: Google

★ 5

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★ 2

Drive thru line wait is really bad, if the store is understaffed it shouldn’t be open

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★ 1

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★ 4

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★ 5

Best service, food quality and clean Taco Bell I've been to in a long time. Staff is always professional, courteous and quick!

Source: Google

★ 1

Was there at 10:30 tonight. The lights were out but we could see a bunch of people inside so we went through the drive thru and were told we had to order inside, use the kiosk, and pay with cash only. No explanation why. We ordered over $50 worth of food. Three workers made our stuff so it was fast but they stuffed everything in one bag, with the crunchy stuff on the bottom. Crunchy tacos were soggy and smashed, my Mexican pizza was on the very bottom, smashed and soggy. I would've driven back and requested a refund but we had just flew back in town from vacation and were exhausted. Never again! Learn how to pack to go orders so they don't get ruined!

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★ 3

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★ 5

Food was good. I always get my order correctly the first time.

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★ 3

It’s Taco Bell. Tasted ok going down. The rest of the process can be mildly to severely uncomfortable

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★ 1

Mala experiencia, hize una orden de leche y no tenian, me la cobraron sin recibir mi pedido😡😡

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★ 5

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★ 2

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★ 1

I had placed an order for pickup using their app and it watched as the order was made and then ‘finished’ thru the app. I left to get my food and showed up to the location where they told me they received no order and their wifi was down and to cancel through the app. when i tried to cancel i realized there was no cancel option on the app and i went to another store for help and to reorder my food. the store i went to told me this location had lied about the wifi and that they frequently did this to not work. when i called again to this location they were insanely rude and talked over me and said they couldn’t help at all.

Source: Google

★ 1

This location has to be the worst. I approached the drive thru and was told that they had a meat shortage and it was about a 30 minute wait. I said okay, was told to pull around and wait. I come back about 20ish minutes later and see people in the drive thru so I approach the speaker again. The lady working on June 27th at 11:18 pm was insanely rude. She kept talking over me and being extremely disrespectful towards me. I tried to be as nice as possible but she kept talking at me in a disrespectful manner. I ended up driving off, but I am very displeased with this customer service. This isn't the first time this has happened to me or others, and I doubt it'll be the last.

Source: Google

★ 1

Constantly at night always saying there out food and cant get nothing. Like why always open and Just to say there is no food at all. Anything???

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★ 1

Third time in four days "it'll be a twenty minute wait for protein."

You have so few types of protein. If you can't figure out how to keep it available, you aren't employable.

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★ 1

They give me the wrong stuff almost all the time. At least they are consistent. This is why I usually go to a different Taco Bell further from my house.

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★ 5

Not a terrible wait. Manager apologized for the wait time even though the wait was not bad and the order was correct.

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★ 4

Employees were very friendly and food was very good

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★ 5

Better service than any other Taco Bell in the area. Drive thru was actually quick!

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★ 1

Placed an online order for $30 get there doors are locked, go to the drive thru, worker says 4 item limit due to low staff, say I placed an online order says we didn’t get it cancel your order you will get refunded, when I open the app the order says it’s been completed so I cannot cancel it and I call customer service but it’s closed since its Sunday, go back to drive thru and they say they can’t do anything about it too bad

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★ 1

Food was cold. Employees were overwhelmed with drive thru customers. Some had to wait a halfhour for food.

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★ 4

Got to the window, drink presented. Paid and got food right away.

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★ 2

They don't give out sauces in the drive-thru

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★ 1

What a joke! The service was atrocious. The cashier looked like he wanted to fight me.

They messed up our order. Cheese roll ups were cold unrelated cheese and tortillas, the tacos were falling apart.

Just a horrible location. They should be ashamed to have such poor servers running this place. These people want $20 / hr.?! They aren't worth the cost of the paper to write their oversized checks!!

Source: Google

★ 5

They are always so nice here and the service is great. One of the workers even took my friends tray and took care of it for him. Thank you for the hard work the staff puts in.

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★ 2

Took 15 minutes to get a small order. Walked in to order. O on in the whole place. Two cars in drive-thru.

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★ 1

No diaper changing table in men’s or women’s restroom. When I asked if I could talk to the manager they were polite but could not even tell me who to talk to to request one be put in.

Source: Google