★ 5

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★ 5

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★ 5

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★ 3

The help don't want to take your order this place sucks they should all be fired at once

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★ 1

This location is one of the worst! The food is made sloppy, lacking toppings and chips seem stale. Employees have always been friendly but the food is awful.

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★ 1

Can’t even be open when they say they are. Also food is made mediocre hope yall have a fun time.

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★ 4

Their service is a little slow, but they make up for it by being extremely accurate with the orders. I drive to this location from Watertown because I never have to go inside to collect the items they forgot to give me.

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★ 1

They are closed early. This sucks !

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★ 4

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★ 5

I went drive-thru and asked the attendant what they recommend to eat. The guys working tonight did an *amazing* job with the steak fajita chalupas. They put a three cheese sauce on top and some other customizations they recommended. I have to say, I'm downright impressed, those chalupas really hit the spot.

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★ 4

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★ 5

I've been going there for years when I travel and the food is always spectacular and the tacos are always packed full

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★ 5

It's a T Beezy. Use the app

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★ 4

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★ 1

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★ 1

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★ 4

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★ 1

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★ 3

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★ 4

It's Taco Bell, no complaints.

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★ 5

Our favorite taco bell

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★ 1

We got the wrong order, despite the person reading the order back to is correctly. When we went back to the restaurant, the staff members were completely rude. I was nice about it, because it happens, but now, they get a crappy review. Check your order here!

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★ 5

Dommick was an outstanding shots and he’s kind and listens..

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★ 3

Location is fine but just plan on them being out of any promotional or current showcased menu items. This location is always out of stock.

Staff is always super nice though so that's a plus for this location.

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★ 5

Delish

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★ 5

Great, cheap, fast Mexican-America food! Love the mountain dew kickstart as well 😋😋😋

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★ 1

SUCKS..

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★ 5

This Taco Bell specifically is a great place to eat. Good customer service. Food is tasty.

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★ 5

Fast and great food!

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★ 5

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★ 5

Amazing service!

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★ 3

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★ 1

By far the worst Taco Bell I’ve been to. No only was the order not rite but the quality of food was atrocious, from the stale chips to the soggy taco the fell apart in the wrapper, I will never stop as this location again.

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★ 3

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★ 1

Ordered the $9 discovery box, didn't receive anything in the that is pictured. Place stinks.

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★ 5

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★ 1

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★ 1

I didn't even get a chance to eat here. I came through the drive thru on 12/31/24 at approximately 11:25am. Things started off normal where they asked me if I wanted to use the mobile app, to which I replied that I didn't. I was then asked to go ahead with my order. I attempted to order some Flatbread melts, and was told "We aren't doing those today." I said, "Well that sucks, are you guys at least doing quesadillas?" To which there was a long pause and someone speaking Spanish in the background. Long pause. Then they told me yes. I proceeded to order a couple of quesadillas, a burrito and 2 large drinks. Long pause again. The order on the screen was way off and had a chicken Flatbread and a Baja blast. When he asked me if that was correct, I replied with "Not even close." Then the person on the other end said "What do WANT?!" This statement was made in a condescending tone and an extremely rude temperment. As a result my reply was "To go somewhere else. Have a great day." I'm not sure who is in charge of this location or who owns it, but this was an example the actual worst customer service I have ever received at any taco bell or any restaurant ever in my entire life. The person taking my order very clearly shouldn't be working anywhere near customers, and needs to find a different career path. They very obviously don't care about your customers or your business. I work professionally in the customer service field, and the person I spoke to today deserves to be promoted to customer. And if he gets to read this, that means fired/terminated/let go. I was very disappointed, and will never return to this location as a result. I went to Qdoba instead and received awesome customer service and delicious food. The sad part is, I love taco bell and would have much rather have eaten there to start with. I don't recommend that anyone visits Taco Bell in Johnson Creek.

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★ 1

I rarely eat at Taco Bell. Friend of mine we’re coming home late after working and we’re exhausted and hungry. It was 11:30 pm Dec 23, 2024 and they told us they were closed even though the hours clearly said they were open till 12 a.m. There were 4 cars in parking lot and lights were dim inside but drive through light was still on. If they were closed you would think the light would be off. Hope this gets to the right person to make some changes!

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★ 5

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★ 5

I would have to say that this is arguably one of the best Taco Bells I been to! Food taste great, not stale, and fast! Keep it up!

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★ 5

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★ 1

This Taco Bell has got to be the worst location on the face of the Earth. Every single time I come here they are always closed because their hours always change and they are never accurate online. I came tonight on a Friday night at 11pm, they were supposed to be open till midnight, I pull up to the speaker and they said they closed at 10:30.... If yall don't want to work you should just close this location permanently. Epic fail!

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★ 5

I hope the kind gentleman working at 7:02pm on 11/22 receives the 10 per hr raise he deserves <3

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★ 4

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★ 4

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★ 5

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★ 2

My quesadilla was pretty burnt. I know this isn’t fine dining but I also asked them to underdo the quesadilla. It’s kind of funny how this was the most burnt quesadilla I think I’ve ever been given

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★ 2

It's taco bell, the food was greasy and lacked flavor, the portion was surprisingly small for the price and it being taco bell.

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★ 4

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★ 5

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★ 5

Our last visit was excellent. Food was hot and very tasty!

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★ 1

I love Taco Bell don’t get me wrong. I went to the Johnson creek location and ordered what I always order. I specially asked for no lettuce (it’s always wet and gross) anyways. Guess what was on all 4 of my tacos… lettuce. Wasn’t even noted on the receipt. Like dont listen to my order I guess lol👎 tacos were also super messy and clearly thrown together

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★ 1

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★ 1

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★ 5

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★ 5

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★ 1

Placed an order on doordash. Missing half of my food. (Which may or may not be their fault) however the items that I did receive.. EVERY SINGLE ONE WAS COMPLETED WRONG. I ordered a luxe cravings box. (1 STEAK chalupa, 1 5 layer beef burrito NO BEANS, and a double stacked taco) The chalupa is beef. The burrito has an enormous amount of beans and the double stacked is basically just shell and beef. The baja blast I received is zero sugar. I am missing 2 cheesy steak chalupas and an order of fiesta potatoes. And somehow I received a mystery burrito cuz I 1. Have no clue what it is. And 2. Did not order a second burrito. Tried to call the restaurant multiple times and it rang twice and went to voicemail. This is the worst experience I've ever had. And usually I love going here and dont have issues. I'm so disappointed...

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★ 1

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★ 1

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★ 3

They are not really open late. It depends on the day

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★ 2

We expected to wait a few minutes for food since there were cars in the drive-thru and other customers in the dining area. No in-person ordering was available, only kiosk ordering. We received our food within 10min, which was normal. My sauce packets were forgotten, but there were some at the condiment station. 6 orders behind us were still waiting on their food around when we were finishing up eating. This is when an employee locked the dining room doors. Several new customers had to be let in by other customers waiting for their food. A man with a mobile order waited 20min for his food. He got his food, left and came straight back but had to be let in by other customers. He called back to the workers that they had forgotten his sauce packets as well and expressed his frustration that he had to wait additional time to his drive there and that the doors were then locked, preventing him from coming back in to grab them himself. This is when an employee came to the counter, raised her voice at the man and said there were only two workers and he could get the sauce himself at the condiment station. She accused him of yelling at her, when she was the one acting unprofessionally. The man left, probably realizing it wasn’t worth it and she didn’t see fault in her words/actions. Other customers left as it was awkward and we also left after waiting 15min for extra sides of nacho cheese.

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★ 4

Every table in the restaurant was dirty. Very disappointing and disgusting. Food was good at least.

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★ 4

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★ 3

Alot of tastey items have been removed from the menu...barely ever get Taco Bell however the order was correct & didn't taste too bad

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★ 5

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★ 5

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★ 4

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★ 4

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★ 2

Their new cheesey burrito is amazing!! People who work there are usually nice as well

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★ 1

Please turn off your in store pick-up if you're lobby is going to be closed constantly and put a note on the door please.

Update: haven't went back in a while but everyone that helped me was in a very sour mood.

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★ 5

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★ 5

Friendly servers

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★ 4

Sorry that I got treated the same as a drivethru
customer, my food was just dropped in a bag
and left on the counter. NO I didn't hear anyone
call my name - not the friendliness.

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★ 3

The food was fantastic and delicious. The new cantina menu chicken tacos (with purple cabbage mixed in!) are great. The staff was absolutely blasting some of the worst country music ive ever heard in my life though, which made for a much less enjoyable experience.

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★ 3

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★ 5

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★ 5

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★ 1

they didn’t do my order right i asked for no sour cream or rice or fiesta chips on the Grilled cheese burrito and my buddy had to eat it

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★ 5

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★ 4

Food was good and hot, wait wasn't long.

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★ 5

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★ 1

Fake

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★ 5

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★ 3

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★ 5

Drive thru good just got drinks and guy was nice

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★ 3

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★ 2

Hardly any meat in any of our items. Tables were all dirty and garbage was over flowing.

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★ 5

The employee, Jordan deserves a raise! I was hoping to order my favorite item only to be told it was discontinued. Instead of having to choose something else, and without being asked, Jordan modified a veggie burrito into the one I wanted. The taste was spot on!! My hangover and I thank you!

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★ 5

It’s pretty decent .., I’m sure Taco Bell doesn’t pay much but the employees have all been positive each time I have stop by here.

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★ 3

Not very much clarification when they decide to close the store for the morning.

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★ 4

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★ 1

What is the point of having a dine in of it Always close

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★ 2

Need to update hours online they don't open at 7 as stated food is good when it's open

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★ 5

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★ 4

Fast service!

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★ 1

Took along while to get food and when we did order was wrong had to go back and winded up reordering my food

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★ 1

Placed order online, but store was closed and doors locked when i went to pickup. My card was still charged and i never got my food or a refund. Filed 2 complaints online and requested contact but nothing came from that.

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★ 5

Amazing experience, excellent staff, and hot food! Shout out to Melodie S for being one of the best employees at this location. Outstanding customer service check to make sure my order was proper before handing it to me, there was some missing items and she made sure they had what we ordered and awesome person!

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★ 5

Time and time again this location always delivers promptly per my intuition.
I seen the night shift bossing it up,
(written October 2023)

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★ 2

Went to go to taco bell in Johnson Creek, WI. Very disappointing the door to go into the dining room was locked no sign up saying that it was drive thru only there was people still in the dining room sitting and eat also when arriving people had walked out before we got to the door. Very disappointing

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★ 1

Very rude atmosphere.

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★ 1

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★ 4

Decent enough for taco bell. Food as expected. Service was not bad, forgot something and quickly fixed it.

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★ 1

Inside dining is never open, how do you eat almost anything from taco bell in your car? Ridiculous, not like it takes much to clean a table or floor. Lost my business at this location forever

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★ 4

Very good taco bell. They seem to care about customers. Shot out to the crew and managers. Going back. Keep up the satisfactory. Food is awesome.

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★ 5

This Taco Bell is doing the best they can in today's times. Sometimes the dining room is open,.other times it's not.

But the food is always correct and fresh. The staff is generally friendly and helpful.

The menu boards are wrong (i.e. they don't have diet dew it's now dew zero) but again staff is friendly to explain that.

The dining room at times seems neglected and not cleaned up. That's probably one reason it's not open at night most times.

Overall a good Taco Bell. They are doing the best they can with what they have to work with

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★ 1

Lobby was closed. Went elsewhere

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★ 1

Used the app for a drive through order. The app clearly states that orders placed this way would not be started until you arrive at the drive through. My order was cold and soggy. It had obviously been prepared 30 min prior when I placed the order. The tacos were also only about half full. And my chips were missing completely.

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★ 1

Closed more than 30 min before posted closing time on multiple occasions

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★ 4

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★ 1

Just tried to drive through again and they’re closed when it says their open.

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★ 1

So I used to love this Taco Bell, but then that all changed a few months back. I ordered a meal and was only given parts of what I ordered. When I confronted them about it, they said, "Oh, we're out of rice, so we weren't able to make that." ....this was after they took my order and my money. I didn't get too upset because, sure, that happens. Next time I went there, same issue, the next time, same issue again. So now I'm wondering why...? Then I hear there's new ownership. So I went inside and ordered, ...3 out of 4 items were "out of stock," or at least that is what I was told from their deadpan eyes. So, here I waited 10 minutes for the 4 items I order, received 1 of them, and when I asked them for the other 3 items they "rolled their eyes" and literally threw them down on the counter to me and told me that they "aren't made right" because they are, once again, out of what they just sold me. What I did receive wasn't even what I ordered, and when I asked for the missing items, they told me they couldn't refund my money and that they were "out of stock." So again, fine. Then I went there 1 last time, it was 7 pm. The door was locked, and they were listed online to be open until 8pm. When I called them from their parking lot, they didn't answer until the 3rd phone call. They said "what" when they answered and told me, "They are closed for the day," and hung up. I will never go back.

I'm not sure who is running things there, but they are most certainly going to run this place into the ground.

After all, waiting 10 min in line because they are outside smoking cigarettes rather than doing their job, only to receive part of your order, makes the experience regrettable at best. Do yourself (and them apparently) a favor, and just resist the temptation of going there.

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★ 1

DO NOT GO TO THIS LOCATION! Went last night, Monday, August 29th, got to the drive thru speaker at 730(keep in mind their posted close time is 10pm!!), sat at the speaker box for about 15 minutes total trying to get some kind of response, nothing. Drove up to the window and sat another 5 minutes trying to see where this employee was(ALL of their lights were on). Finally gave up at 750 and decided to drive to the Fort Atkinson taco bell(they were kind and got my food quickly, would recommend!), but as I'm pulling out of the parking lot, I see them flip their lights off. I was honestly amazed to see such terrible customer service, the employee ACTUALLY just sat inside, ignoring customers until they could leave, never coming back again, totally unreal.

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★ 1

Dining room was closed at 6pm on a weekday night. The drive through took 30 minutes to get through 5 cars, and when I got my online order, food was cold and mushy

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★ 1

Closed due to staffing...

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★ 2

Today, I was told they closing at 7:45 pm while in the drive thru when their posted hours are until 10 pm all week long and I can't remember the last time they've been open past 9pm, shocking considering this is a Taco Bell that's also right of the Interstate. The food is good(especially the nacho fries), but more often then not my orders are missing 1-2 items,last but not least is the order kiosk which is just ridiculous especially when the staff disappear into the back forcing me to use the kiosk even when I'm the only customer in the restaurant.

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★ 1

Ordered food on the app for dinner on a Sunday at 5PM. Location was closed and still charged for the order. Sent in 2 requests for a refund and can’t seem to talk to anyone to get a refund

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★ 3

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★ 5

Excellent service for my parents today. They needed some table service and refill assistance due to their disabilities but wanted to have lunch on their own. Asked the cashier to assist and Logan stepped up in ways that my parents are still talking about. Excellent job TB and LOGAN!!

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★ 1

I don’t understand what is so hard about following the instructions when people place orders. I always say NO SOUR CREAM. And every time there is STILL sour cream on my food! Waste of time and money.

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★ 4

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★ 1

Worst service ever ,

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★ 5

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★ 1

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★ 5

Great service and very fast/prompt

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★ 5

I ordered on line and it was fine however I forgot to order myself a drink. I went in to pick up my order and buy a drink with cash. It took awhile for anyone to acknowledge me. They expect you to use the stupid order system. I just needed a soda. I finally got the attention of a nice young man who did help me. Just seemed ridiculous not to be greeted when entering.

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★ 5

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★ 2

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★ 1

They are always closed hours earlier than their posted hours or don't open until hours after their posted opening time. Super frustrating and I think I will just stop coming here. Came to get food at 9:30pm tonight when they are supposed to be open until 12 and I had an employee greet me at the drive thru and tell me they are closed. This is about the 10th time this has happened. I have also tried to get breakfast at 9am and no one is around to take my order. Very poorly run location. Watertown is further for me but I will be going there instead from now on.

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★ 5

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★ 3

Not sure why they updated the hours a week ago if it's an hour past when they open and the doors are locked and no one answering the drive through... Good food and quality when they're actually open though.

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★ 1

doors were locked so i tried going through drive thru and calling no one is answering so they seemed to be closed even tho it’s says they are open. although i did see a worker inside they must have ignored the phone call.

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★ 1

8:50 and they are closed already..

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★ 1

9/10 times I try going through the drive thru, I can sit there for 5+ minutes with absolutely no one greeting me or taking my order. I’ve worked in food service and try my hardest to be patient with employees but it gets really ridiculous after so many times of the same thing happening. I’ve stopped even trying to go here anymore.

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★ 1

Got diarrhea from this, and sent food back bc I asked for cheese on side, and they put it on top. The beans were dry and crumbly, no wonder it's still open....

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★ 1

Closed 30 minutes ago

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★ 5

I went through the drive thru at lunch time, busy but service was fast and great. Jennifer P was the person at the window, asked me how my day was, had a great attitude even though it was busy. I like going through when my food is hot, correct, and the service was great!

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★ 1

What kind of fast food place closes at 8 pm this place is a absolute joke

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★ 2

Some of the employees are some of the nicest people ever. Tonight is probably the 5th time I’ve worked late and ran from the town over to Taco Bell in JC and they have closed drive through more than 30 minutes early. This time it was 90 minutes early after I placed an online order so now I have to call to get a refund. Earliest closing Taco Bell drive through I’ve ever heard of.

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★ 1

came at 8:30pm they are open until 10:00pm was told they closed early after we placed an online order. unreal

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★ 4

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★ 3

Went through the drive thru, as the lobby was locked. Ordered a steak quesadilla with mild sauce, got a chicken quesadilla with hot sauces.

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★ 2

You can literally order 2 things and one will be forgotten. Check your bags is all I can say. Every single time.

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★ 5

Still the best Taco Bell around.

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★ 1

Signs, banners and menu OPEN FOR BREAKFAST. Not the case no one there to take an order @ 9 am

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★ 4

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★ 1

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★ 5

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★ 5

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★ 5

My ratings are based upon it being a Taco Bell and what you would expect from a Taco Bell. Store was very clean and staff was friendly.

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★ 4

It is a taco bell haha 😄. Bathrooms were very nice and I love how they were separated from the dinning room by a glass wall/door.

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★ 5

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★ 1

Barely ever come here because all they do is mess up my order first time I come back in a year and they messed up three freaking tacos it’s honestly a joke of a place.

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★ 5

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★ 5

For what can be reasonably expected of taco bell, it was excellent.

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★ 4

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★ 4

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★ 5

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★ 5

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★ 5

Fast service

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★ 1

Big sign on building says open for breakfast BUT doors still locked at 8:30 am . Guess sign should have said drive thru open for breakfast and maybe taco bell should give a sht about their customers. So sad to just sit in the position of restaurant of last resort.

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★ 5

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★ 3

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★ 5

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★ 1

The lady in drive couldn’t figure out what order was at the window. I went to get the same thing I had yesterday. A Nacho Fry Delux box. Instead of combo substitute Steak chalupa to Beef Chalupa. It was substitute Steak to beef causing me to pay more then I should originally pay. My whole box I run with is Beef Chalupa (No Tomatoes and Lettuce), DLT (No Lettuce, Add Truff), Nacho Fries (Swap Nacho Sauce for Truff Sauce). That whole order sets me back 9.99. I couldn’t exactly order my food without it being screwed up. So I left the drive and just went to the nearest one, Watertown. I’ve never had bad experiences with ordering and employees until today. The lady in drive was rude when I said I’ll just get it at a different Taco Bell and responded with “Fine go then” and shut the window with a bit force.

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★ 5

Food was great, service was lightning fast. I will definitely stop in again.

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★ 1

order messed up so bad you wouldn't believe

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★ 5

Very friendly and fast service. Very nice workers.

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★ 5

Charlie R. Best drive thru cashier ever!

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★ 1

I walked in n I had 3 people just stare at me instead of just talking my order, I ordered beef but I got steak. ...n I told them to make sure that jt was beef, I asked the guy who took my order to repeat it n he just rolled his eyes, the staff is very rude

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★ 1

Long wait times and poor customer service. When I called to talk to the manager and we agreed that there was a training opportunity, the next thing I heard out of his mouth was that he was just filling in.

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★ 5

Very nice workers and good food!

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★ 3

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★ 5

1st time at this specific Taco Bell. Everything went smoothly!! Zero waiting but, then again I was there at approximately 9am. So that could have helped my easy experience. Super friendly staff! I even told them it was my 1st time there AND trying their breakfast. Right then 3 young well spoken young adults came to window to say hello and welcome me? As well as letting me know that the breakfast is really dang great! I've never seen that before! Talk about a positive crew! I was impressed with the staff and the food honestly!! It's was memorable. In a VERY good way!! Good Job Crew!!
~Kelly WI

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★ 5

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★ 5

Best Taco Bell on this Planet! Our dog agrees 🐶🐶🐶. ❤️❤️❤️. A+++

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★ 1

Half the time something is incorrect with the order. The last straw was an online order I picked up that they replaced an item they were out of stock of with something else. They didn't tell me this when I picked up my food. I found out about the screw up when I got home. I went back and asked for the correct item which is when they finally told me they were out of stock. I ask for a refund which the cashier and manager both said they could not do. At no point during order pickup did the tell me they were replacing items in my order nor did the website say the item was out of stock (which qudoba down the street from this taco bell does do). It is a month later and I am still dealing with taco bell corporate for the refund.

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★ 1

I have tried going here multiple times either my order gets messed up or food comes uncooked. Worst taco bell ever

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★ 4

Way better than kwik trip or McDonald's breakfast

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★ 5

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★ 5

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★ 4

Fast, clean, accurate order, cheap and the employees were friendly.

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★ 1

Ordered the Mexican pizza and there was no meat and the lettuce was soggy like it was microwaved, the crust was also so soggy that it was softer than a soft shell worst experience ever so much for national pizza day will not go to this store

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★ 1

There were only 2 tables that were clean in the restaurant and it was not busy, even the drive through. I let them know the tables were all dirty when we were leaving and a young man came out and started to clean as we walked out. I ordered a chicken burrito and quesadilla and I couldn’t tell if the was even any chicken in it. If there was all I could taste was beans. In the quesadilla I had 6 pieces of chicken. 1 on each end slice and 4 in the middle. At least it had quite a bit of cheese. I did enjoy the Raspberry Freese. I have had trouble there in the past don’t know why I went back.

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★ 5

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★ 5

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★ 1

For some reason, even when only ordering 3 food items, they still manage to forget the hot sauce, the only thing that saves this food. I know it's run by stoners, but come on.

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★ 4

Service was quick but wasn't pleased with some of the ingredients missing on the Steak White Hot Ranch Fries. Oconomowoc Taco Bell was much better than Johnson Creek

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★ 5

What can I say........ it's Taco Bell

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★ 1

If you love to pay full price but only receive a quarter of your order this place is for you! Not to mention the nice Slimy Tacos they Serve! Avoid If possible!

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★ 3

The line in the drive through was long so I went inside. I soon understood why the line was long as I stood there waiting. (5+ minutes) I was greeted with a "hey" and placed my order. 20 minutes later I was out the door with my take out. I will say that the crew making the food did it in a hygienic manner and did not skimp on the ingredients. Was it worth the wait? Perhaps. The standards in customer service are changing and I guess I shouldn't compare them to how "it used to be." Overall I'd recommend this Taco bell and look forward to the day it's automated.

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★ 3

Waited for over 10 minutes to have my order taken. None of the workers came up to the front to take my order. So I finally gave up my wait and had to have my poor friend max out his credit card on the kiosk for me.

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★ 5

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★ 1

Over 2 hours late and needless to say it was cold.

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★ 4

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★ 3

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★ 3

Its taco bell

Source: Google

★ 4

Service can be slow, and our orders are usually done correctly. There have been a few times, the orders were not right, including last night. Onions in burritos that should have had no onions, and then the burrito that it should have had onions didn't Noticed that the burritos were like sloped together. Messy to eat. The hard shells tend to always break at the bottom at this location, not sure why, but never fails that the meat all falls out because the shells are cracked. The shells have been stale from time to time too. The chalupa shells, don't recommend. The last few times, they have been older, hard and re fried, so heavily oil tasting. Friendly staff at the drive thru window, haven't been inside their dining since COVD. No issues with the staff taking the orders, it's the one making the orders. The nacho fries were fresh last night, that was a plus, when they are not made fresh they taste gross. Temperature of foods is always spot on, we've never had cold food. Just wish they'd get better with order accuracy and speed of service.

Source: Google

★ 5

Source: Google