★ 3

Source: Google

★ 1

Worst fast food experience of my life yesterday. Women's bathroom was filthy with vomit in the only sink. All of the tables were dirty. The soda tasted funny. The food took 30 minutes to get. Asked for a refund for an item I did not receive and was told the manager was not available. 3 employees total working is not enough. You might as well be closed if service and experience is going to be that terrible. Do better.

Source: Google

★ 1

Taco meat was cold no lettuce barely any cheese. Burrito beefy had hardly any meat and the saucy stuff inside tasted bad. This place has gone now for awhile. Never going back! The wausau one is the best!

Source: Google

★ 5

Source: Google

★ 1

The crew seems polite enough while providing service, but I have repeatedly had really poor food experiences here, which is arguably more important. The food does not seem to be made with much care at all, often times being served cold and with plenty of unwanted ingredients that are not supposed to be part of the item that was ordered. And you can say "its just a taco bell, what do you expect?" But i guess i do think that warm food that doesn't include unwanted ingredients should be a reasonable expectation. Unexpected flavors and textures that are not supposed to be inside of an already questionably filled and rolled burrito just isnt going to work for a lot of people. It also calls into question the cleanliness of the maketable in the kitchen, as a burrito that is supposed to not have tomatoes nor iceberg lettuce should contain neither of those things instead of both and discovering that they are indeed present via the mouth is incredibly unpleasant to many people. Occasionally is understandable but it is every time I go in almost, if not, every burrito. It is honestly a better option to just drive the extra 20 minutes to go to the wausau store, as both the service and food is substantially better.

Source: Google

★ 1

What are horrible place. Ordered a chicken nugget kids meal for my 5 year old they didn't put his fries in the box so I go back in and was told they put Mac and cheese in the box witch never happened either. And the very rude snotty little girl working claimed i was lieing. So long story short I'll never return there again apparently it exceptable to take food that was paid for from a 5 year old child.

Source: Google

★ 5

Been a couple years since visiting because service was terrible then. But now remodeled and workers know what to do.

Source: Google

★ 1

Something when you order 12 pieces of chicken from KFC and it cost $35 .

Source: Google

★ 4

Source: Google

★ 1

I'll start with the good. The staff were very pleasant, DESPITE there only being LITERALLY 4 of them during an incredibly busy lunch rush. They were clearly OVERWHELMED and I felt awful for them. The customer service is the ONLY good thing.
The soda dispenser SMELLED STRONGLY of mildew / mold to the point that it had almost had a sewage smell and the taste matched. This is not the product of the machine not being cleaned for a few days or weeks. This is MONTHS of neglect. I let staff know and asked if they could give me my drink from the DT fountain machine. Same issue. I couldn't drink what I paid for.
Because of this, I felt so uncomfortable eating my food because I couldn't trust that the fryer was clean and the few bites I did end up taking tasted off. I was given regular cinnabon bites instead of the dulce de leche. Whoever manages this establishment is running it into the ground at NO fault of the staff. The manager clearly cannot be bothered with food safety, and it is no longer a matter of IF but WHEN someone is going to get sick.
I see that the response to the reviews here are cut and paste, with no action to back it up. It is such a disingenuous response that it's not even funny. This place is going to go under with placating replies that lack the care, concern and backbone to do anything about it. I can see from this that the ONLY way I will get any sort of action would be to call corporate and the health department, and TRUST that this will be my course of action.
TL;DR - Your staff is great, but you treat them awfully. The pop machines are DISGUSTING, the food also tasted off, the responses here are lack luster, and I will be taking further action.

Source: Google

★ 1

Drink dispenser has not been cleaned for a very long time.

Source: Google

★ 5

Source: Google

★ 1

El peor pollo frito que he comido. Parecía una paloma

Source: Google

★ 1

A complete miss on every aspect of costumer service. The crew cannot get the simplest of orders correct and do not seem to care. Don't waste your money.

Source: Google

★ 4

Source: Google

★ 4

Wasn't too bad of an experience. Food was great though.

Source: Google

★ 1

The crew is questionable. Ordered a cake as a dessert for family and the cake was missing a piece….unreal. They replaced cake, but it required me to run back to store. Then realized my order was missing the beef burrito, decided to give up as food was already cold. Wonder if I was served leftovers from someone else. Not impressed. Only thing positive was that the store was clean. It’s worth driving 15 minutes longer to go to Taco Bell in Wausau as they get your orders correct.

Source: Google

★ 5

Source: Google

★ 5

What are unique way to do franchise business but it makes it a lot easier to not have to drive to two different places. Good food and very clean inside.

Source: Google

★ 5

Fast and friendly service. Food was hot and delicious.

Source: Google

★ 2

Its a newer store. I'm not sure if they are working out the issues still... waited 40mins in drive thru and received the wrong order. Not much else to say.

Source: Google

★ 1

Worst place ever - waited 40 minutes in in line - to be told “they are busy” and we never even got the food

Source: Google

★ 5

gave me hella nacho fries

Source: Google

★ 1

Place was a joke order wasnt right cold food waited almost 20 min to just order

Source: Google

★ 4

Source: Google

★ 3

Source: Google

★ 5

Brady was cool 👍

Source: Google

★ 2

Don't stop here if you don't have time to wait. It took 30 minutes to get receive our meal. While waiting customers came into the restaurant waited to order at the front counter, no one came to take their order and after waiting about 10 minutes they left without ordering. Food was hot when we received it. Overall cleanliness of the store was OK, with exception to the bathroom. Men's bathroom was absolutely disgusting. Urine all over the floor which had been there for some time as the grout in the tile is discolored from urine sitting on it, and it stunk so bad.

Source: Google

★ 3

Stop here a lot on way up north. Never a fast stop service is quite slow...

Source: Google

★ 5

Source: Google

★ 2

The staff was great and they treated the kids very well. The food seemed like it had been sitting for a while and as soon as it was cool, was tough.

Source: Google

★ 4

I used to love KFC but just can't justify the cost anymore. Even with app and "coupon" it costs almost $32 for bucket of chicken. I can get chicken and mashed potatoes at kwik trip for $21, or $16 on Wednesdays. While thats without biscuits, it's just too much money these days.

Source: Google

★ 1

Messed up our order 3 times and gave nothing but attitude when asked for correct still got it wrong didn't bother going back a forth time horrible service

Source: Google

★ 1

Worst taco bell I've been to by far!!

Source: Google

★ 1

Waited 20 minutes in the drive thru after I had made my order. There were only ever 3 cars ahead of me. I didn't get a reciept but I had pulled away before I realized it. There were NO napkins in the bag, the crunchwrap was cold, and there was only meat on one half and cheese on the other half.

Source: Google

★ 5

200$ order in less than 10 minutes you guys are awesome

Source: Google

★ 2

Taco meat was cold . Ate it anyways, didn't get sick. So there's that.

Source: Google

★ 1

asked for a cantina chicken bowl with extra guac no cheese. got only rice, lettuce, AND CHEESE in the whole bowl😭

Source: Google

★ 1

I mean really I just got home from getting food ordered4 tacos and some potatos and I looked in bag only 1 taco and I live 20 minutes away. Make sure you check your bag before you leave. Not happy if they would have just charged me for one it would have been ok but was charged for 4!!!!!

Source: Google

★ 5

Taco Bell is Taco Bell!! You either stop here or you don't. I love the chicken Chalupa Supreme!! Alltho the staff messed up my order, and I took it lightly and asked if they could correct my order..... offered to pay the difference, which was like $2. No big deal. I would have paid for it.... the team member fixed the problem and told me not to worry about it. Thank you!
Again, for the people who stop at Taco Bell.... this particular location was clean. Newer set up, with a Kentucky Fried Chicken as part of the restaurant!!

Source: Google

★ 5

The lady was new yet extremely helpful at KFC and got me fresh hot chicken.

Source: Google

★ 5

Source: Google

★ 1

I had ordered a famous bowl meal with a Pepsi and had gotten a chicken sandwich and and little chicken nugget things instead.. they totally missed the mark this time.. was so disappointed 😞.. usually I love kfc but these days idk I just don't know

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 1

The lady taking orders was near deaf, had to downright yell just for her to hear your order.
I had takeout and I was missing all 12 chicken nuggets and all of our sauces I ordered. My family and I were extraordinarily bummed by this experience.

Source: Google

★ 2

I was craving KFC and had not been to one for almost 5 years. Walked in so excited to get that classic KFC chicken and mashed potatoes. I ordered original gat extra crispy..no silverware to be found..tables were all dirty so I chose the least dirty one to sit at. Mashed potato servingvwas tiny with very little gravy. I was disappointed to be served a dry cornmeal muffin instead of a flaky bisquit. Service was slow ..only 4 people working but only 4 people waiting for chicken. So disappointing.

Source: Google

★ 1

The taco bell food was terrible. Don't recommend it at all. Go for the KFC options.

Source: Google

★ 5

Tacos...were awesome. Worker Owen was very attentive and helpful.

Source: Google

★ 5

Source: Google

★ 1

This location needs to be completely re-staffed or closed, it’s always been sub-par compared to other locations but wow has it gotten bad lately. Tried to get a meal on my lunch break today and the employees are noticeably high and lethargic, took 40 minutes to get my order, order was still messed up.

Source: Google

★ 5

Source: Google

★ 3

Source: Google

★ 4

Source: Google

★ 1

All of the employees cant even pronounce their own names they are so high Haven't got the correct order even once 10 out of 10 do not recommend

Source: Google

★ 1

The last four times I've tried stopping into this location The store was closed early by at least 45 minutes to an hour with employees just standing in the lobby or standing outside smoking. The posted hours are either completely wrong or the store does not stay open for the entirety of the posted hours at all. This has been a problem I've noticed in the past but has gotten a lot worse as of recent. Tried calling the store to confirm the hours during the middle of the day when they are absolutely open and they do not answer their phone and when they do they are annoyed that you called at all. Not very impressed at all.

Source: Google

★ 1

We went through drive thru for our order. We ordered the chicken cantina bowl. We got our order and started eating the bowl and it was super crunchy. The rice was what seemed like rice that was cooked on the side of the cooking container. Then realized there was no chicken. Tried calling to complain multiple times I get an answer machine. So I drove back and went in. They remade the bowl and I thought it looked okay, but guess what? The rice was under cooked and no flavor whatsoever. The rice juices were in the bottom of bowl.
Same order we got their famous bowl from KFC and no gravy. The chicken pieces were still cold like they were from a freezer. Tried calling again and just a machine. How can you mess up so much on a simple order. I highly don’t recommend eating here. Save your money and go somewhere else! I to can handle a little mistake but my whole 2 items we ordered and it was a disaster. How awful.

Source: Google

★ 1

No one was there at 1:30pm. Only vehicle there was a beat up old truck with 4 flat tires.

Source: Google

★ 4

Source: Google

★ 4

Source: Google

★ 2

Source: Google

★ 5

Source: Google

★ 1

The service is terrible. It takes forever for anyone to even come to the counter to acknowledge you or take orders. The drivethru is the same way. Don't waste your time even driving there.

Source: Google

★ 3

Ordered variety of food for group of 6 and it came in one bag with no labels on wrappers. We’re had to open burritos to figure out which was which…

Source: Google

★ 5

Source: Google

★ 4

Great taco bell/KFC !

Source: Google

★ 1

Apparently we are now out of beef for Taco meat at Taco Bell...

Source: Google

★ 4

It's a Taco bell and KFC. Place was clean and people were nice

Source: Google

★ 4

Was under staffed when I was there, but was good other wise. Place was clean food was good and correct.

Source: Google

★ 4

Source: Google

★ 1

If anybody that live in Merrill eat at Taco Bell / KFC don't eat there they super nasty I was just working there and I quit they sit here and drop food on the floor and put it back in the bag and on top of that they don't even make fresh food they just have the food laying all out the place dirty

Source: Google

★ 1

I usually try to be more patient and forgiving with businesses in the customer service industry, since I know the people and things they have to put up with, but this restaurant has been given chance after chance to meet our expectations. They gave me chicken quesadillas instead of cheese—which isn't too much of an issue, I guess—and very, very rarely is the cheese in the quesadillas melted, or look anything other than slightly warm. The last couple of times we've been there, the quesadillas haven't even been cut. In the same last visits, the staff seems to not know anything about one of their drinks. My boyfriend went and ordered one for me, only for the staff to not know that it even existed, despite it literally being on the menu . . . and in the last visit, the vanilla limonada was missing the "vanilla" half of the drink!! The staff are extremely slow with getting orders out, and normally I'd chop that up to them simply being short-staffed, but I have personally seen them work, and they lack any energy. I get it, fast food and retail jobs suck, and hardly anybody likes it there, but would it kill you to fake it til you make it??

Honestly, I'm just tired of craving what I remember about Taco Bell, only to he sorely mistaken once again. They simply aren't making any effort.

Source: Google

★ 1

I thought the meat and cheese was supposed to go on the inside of the tortilla… crazy assumption on my part I guess. Is there no management on shift ever? Or how do these disasterous situations happen everytime you go?!

Source: Google

★ 3

Ordered 2 famous bowls and a spicy chicken sandwich with french fries. Never got my French fries. Also when the order was done, no one called out my number.

Source: Google

★ 4

Source: Google

★ 5

Food came out hot a fast. My only complaint is that the coleslaw didn't have it's usual great flavor.

Source: Google

★ 5

Source: Google

★ 2

Got diarrhea after eating

Source: Google

★ 5

Source: Google

★ 1

Employee at drive through was rude.

Source: Google

★ 1

Worst taco bell I have ever been to. Don't even bother with the drive thru unless you want to waste 20 minutes waiting at the intercom.

Source: Google

★ 1

Source: Google

★ 3

Source: Google

★ 3

Source: Google

★ 5

Source: Google

★ 5

I was ignored while I waited at the counter to pay with cash. Two employees stood in front of me having a conversation for over 5 minutes never made eye contact never asked me why I was waiting what I was waiting for even though I was standing with my wallet open right in front of them

Source: Google

★ 5

Great place to stop on the way home

Source: Google

★ 5

Our order was taken by a very kind employee. The receipt said the cashier was Caleb. He made my day today. He is always super friendly.

Source: Google

★ 5

Source: Google

★ 1

Store hours are till 11. Got to the drive thru and waited about 5 minutes to be told they'd be right with me. Waited another 5 minuted for them to tell me they're closed. Nothing but issues with this location.

Source: Google

★ 4

We did carryout. The food was good. We like bean burritos.

Source: Google

★ 1

They get orders consistently wrong. When they are right, they have no toppings and most times are just a taco shell with lettuce.

Source: Google

★ 1

We waited and waited for someone to take our order and nobody came. An employee walked right by and didn't even acknowledge us. We left and won't be back again! I would give 0 stars.

Source: Google

★ 5

It's probably one of the best taco bells I've been to. It was as if the food was all fresh and still warm until the very last bite

Source: Google

★ 1

Source: Google

★ 1

Food, service was great. The tables were not cleaned and the bathrooms were very dirty and smell. (mens) We now go thru the drive up.

Source: Google

★ 5

Source: Google

★ 1

Screwed up my order, asked for a hard shell taco and burrito supreme, got 2 hard shell tacos and one Dorito shell taco….no one at counter so I went toward kitchen to get someone’s attention. Was chastised for being in kitchen. order taker was very snotty and told me what I received what I asked for, that he wasn’t hard of hearing. Then he got his GM who didn’t ask me what happened just chastised me for going into kitchen and told me I was disrespectful and told me they would not correct the order and to leave

I did and will never return, both worker and GM don’t belong in the service industry

Source: Google

★ 1

Source: Google

★ 5

Just wanted to say thanks to the manager on duty tonight (the ticket says Devon unsure if that’s who it is) thanks for your patience and dealing with the problem tonight! Appreciate your patience and that you actually took the time to help! Thank you!

Source: Google

★ 1

Went through drive thru. Some options were not available due to them being out of items. So we made adjustments to what we wanted. However after we get home we find that we paid for items we did not receive. A 5 yr olds dinner was not there. It was a simple ask. 2 hard shell tacos. WOW! How hard is that to get at a taco eatery. When we called to let them make good on they’re mistake, no one answered the phone.

Source: Google

★ 1

Just shut this place down, absolutely disgusting 🤮 from the food to the people to “atmosphere”

Source: Google

★ 1

They are always way under staffed, always out of something be it baja blast, chalupa shells or chicken. How can a fast food spot survive like that? Whoever is running the place is doing a terrible job. I have a 30 minute lunch and i'll be lucky to get out of the drive through in 20 minutes. I've never had this happen at any location other than this one. If I could give it zero stars I would. Do better.

Source: Google

★ 1

Not the first time we have waited 30+min for a taco. “Short staffed” for the last year. Snippy workers, and now we get quesadillas that’s just a folded over tortilla and all of the fillings on the outside. Not going back. Don’t waste your time. Go anywhere else. Stop in Wausau where they get you your stuff correct and fast, or go to any other fast food in town. Heck, you can sit down at the Mexican joint down the road and be in and out quicker with authentic Mexican for dang near the same price!!!

Source: Google

★ 1

Source: Google

★ 1

Not happy with your place out off frys out of coleslaw and then after we already paid your out of mac and cheese. Mind you we were already waiting 15 minutes then we were told it would be another 20 minutes for our chicken tenders. Husband is not happy with your service. Poor service very poor.

Source: Google

★ 3

Typical taco bell

Source: Google

★ 4

Source: Google

★ 5

Source: Google

★ 3

Source: Google

★ 5

Nailed it! What a great job by this team today. Every single one of my items was delicious and on point. Definitely recommend!

Source: Google

★ 1

Everything was soggy and gross waited for ever for everything

Source: Google

★ 1

If I could give this place a negative rating I would food was terrible and the customer service was just as bad!!!

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 2

I was there at 7 PM one truck in front of me which took 5 to 10 minutes.Then when I got up there, it took another 5 to 7 minutes.They didn't take my money until after they gave me my food. They were in no rush. From what I could see, there was 3 different associates working or more.

Source: Google

★ 1

They forgot half my food and didn’t give me a receipt I’d like my food or my money back!!

Source: Google

★ 5

Excelente servicio y buena comida. Excellent service and good food.

Source: Google

★ 1

The hours posted on Google are incorrect! Never open when it says online they are open.

Source: Google

★ 4

We actually got KFC. Not Tacos. Lady behind counter seemed none too pleased to answer questions. We took our food back to our camper to eat because some rowdy teens were inside, and our dog was in camper. She liked KFC, too. Wish we still had a KFC nearby!

Source: Google

★ 2

Source: Google

★ 3

Source: Google

★ 4

Source: Google

★ 5

Friendly staff. Had fried chicken. Mashed potatoes. Cole slaw.

Source: Google

★ 1

This is the worst tacobell I have ever eaten at...You order food with extra meat and get food with not enough meat to cover your tortilla. If you order nachos you best buy 2 extra cups of cheese because they fill the little cups 1/3 of the was. I will never eat there again and can't wait for them to go out of business...you do not get what you pay for and especially what you pay extra for.

Source: Google

★ 5

Source: Google

★ 3

Source: Google

★ 4

This Taco Bell is pretty cool because it's connected to a KFC. Get the best of both worlds in one stop.

Source: Google

★ 5

Very good service

Source: Google

★ 5

Source: Google

★ 4

Drovevthru drive thru

Source: Google

★ 1

Needs new management had no chicken at 5 o'clock would have been a 30 min wait, poor drive threw worker and counter service was terrible

Source: Google

★ 2

Food was subpar. Employees didn't appear to want to be there. Would definitely not stop again.

Source: Google

★ 5

Source: Google

★ 1

Every time I go here something is messed up. This last time one of my chicken orders was crispy not original. There was no coleslaw in one of them and no biscuit in the other. I noticed they didn't even have one of my 2 chicken meals even on my order which I caught before I left but I should have checked it before going home because they still had it wrong! I had to drive back and the man I got was rude and talked to other associate and looked over at me and it seemed like they were laughing at me. I get new people but 2 mistakes in one order is a bit ridiculous. I went there about 530p-6p on a Saturday. No customer service. No apology just a look like I was stupid or something. I won't be going back for a long while if ever. And when I call the number listed to speak to a manager nobody ever answers.. again customer service is both in person and answering the phone when it rings..

Update: 3-27-24 better customer service inside and food was all hot and correct!

Source: Google

★ 4

Small and busy. Food is always fresh and staff are (generally) friendly and helpful.

Source: Google

★ 1

This is the WORST Taco Bell known to man! The people are slow as hell. These workers on a good day maybe have one functioning brain cell. It’s pathetic like get it together lmao.

Source: Google

★ 5

Keep up the good work

Source: Google

★ 1

Source: Google

★ 5

I got exactly what I ordered. It was made special because it was not on the menu.

Source: Google

★ 3

Source: Google

★ 1

Hours are incorrect online. They don't open until 9am.

Source: Google

★ 3

Source: Google

★ 3

Source: Google

★ 1

Source: Google

★ 1

When a fast food place can't even serve a soda that tastes right you know you are chancing your health with the food served there. The drink was odd tasting like a freezer burned taste, and hardly any of the cola it should have had, made me wonder if they have ever cleaned the soda machine or ice maker, or how long has the ice been in there to make the entire drink taste contaminated. The chalupas were not good either they were dry and chicken wasn't flavorful, the entire thing was questionable. If I had still been near by I would have gone in for a full refund. Highly do NOT recommend!

Source: Google

★ 1

Asked for cinnamon twists for my 2 year old at the window since i forgof to order orginally. The cashier made sure I knew that it wasn't okay to add to my order, and now her "cooks" were gunna be upset. After I waited 15 minutes for my food before I paid

Source: Google

★ 3

Source: Google

★ 1

If i could 0 stars to all of them I would. This place is the worse fast food joint in Merrill!! Do not go here if you want ice in your soda, hot food, clean environment, respectful employees and all around good service. This place sucks so bad and it always has. The owner himself hires people who do not know how to serve fast food and they all seem like they are high on substances.

Source: Google

★ 4

Source: Google

★ 4

Source: Google

★ 5

They make sure you're happy. Always asking if you need any sauce. It hits the spot everything. My kids order big and never had anything missing. Good people. Great food. Awesome service.

Source: Google

★ 1

Unless you go in the order will be wrong everytime. Also can you put 10lbs of food in a 5lb bag so everything is smashed or the bag rips and stuff goes everywhere.

Source: Google

★ 5

Source: Google

★ 5

minocqua Taco bell has the best customer service between the competitors. The bft crew is friendly and just good at what they do. I had a $5 bft wrap.hot fresh consistently good. Hot hash browns, the coffee is brewed just right not weak and hot. It is my go to Sunday stop after mass.

Source: Google

★ 5

A newer KFC and Taco Bell. It was normal food that they serve. The workers were kind.

Source: Google

★ 1

I understand they being short on staff but when you sit in drive thru for 3mins, knock and blow horn for another 3mins at window then bang on front door and it finally turns 11:00 is uncalled for. Place closes at 11 not 10:50.

Source: Google

★ 1

This place is horrible. The bathrooms are always so dirty and never cleaned and they have a musty smell, kinda smells like water damage. The workers are absolutely rude and inconsiderate. My husband and I went there at around 11:00 because I wanted Taco Bell and he wanted KFC. I was able to order my food (Taco Bell) but when my husband went to order his they told him that they didn’t have any chicken for KFC ready to cook. My husband said okay that fine what time does KFC open. They said 12pm. However there door says 11am. My husband reminded them about the hours posted and they said that they don’t follow those it’s more of a convenience for the workers. My husband said well those are the hours posted and I’m okay to wait a little bit so you can get KFC ready. Keep in mind it was 11:00. The cashier rolled her eyes and walked away after we paid. We were kinda upset because that’s not really what should happen for fast food. We went to get our drinks from the fountain and my husbands Dr. pepper tasted like chemicals and my sprite tasted like toilet water. We dumped our drinks out and told the workers. And the cashier had said it wasn’t her problem. After about 35 minutes of waiting for my husbands food for KFC, the cook came out and handed the food to my husband and reminded him that KFC doesn’t serve until 12. However the door hours say 11. The entire place was just disgusting, and the workers were rude. They didn’t want to do there job and make it everyone’s problem. We will not be going back until same major changes are made. I personally have worked in the fast food industry and I know how things should be, and the environment should honestly be reported to the heath department.

Source: Google

★ 1

Quesadilla was messily made and not cut into pieces like it normally is from Taco Bell. One of the worst Taco Bell experiences I've had.

Source: Google

★ 3

Your average taco joint idk

Source: Google

★ 1

Source: Google

★ 2

Source: Google

★ 1

Closed the lobby half an hour early?? Losing my business from now on. Just lazy!

Source: Google

★ 1

Worst place ever what a dump , cooks went home so they closed half of it down then order food get a soda with no ice . If this happens lace can’t afford ice you should shut the doors

Source: Google

★ 4

Source: Google

★ 2

The Merrill Taco Bell KFC is far inferior to the ones in Wausau. My first taco tasted off not like the Taco Bell we all resort to but worse. I know this location has had many people get food poisoning from it and you can tell

Source: Google

★ 2

Source: Google

★ 1

I really don't like to say bad things but not 1st issue...after 20 minute drive home, had to go back to get corrected order, after hour driving to eat dinner, still was not a steak quesidilla, justa steak Barreto wrapped in quesidilla paper, the mexican pizza was too soggy (and cold) to eat but since that was made poorly with hug glob of beans about 1/4" thick on one side and a little meat on other half, no red sauce and ended up tossing entire meal out and once again drove back into town 20 minutes again to go to McDonald's instead.

Something like this seams to happen to me every time I go to this location. Have decided will probably not go back or drive to Wausau if I'm set on Taci Bell.

Source: Google

★ 1

Now I'd like to start by saying, this was not the first time this happened to us at this location. As a matter of fact it's the 2nd time in a row and once more about 6 months ago.
When we arrived today, just after 5:30 p.m. we stood at the ordering counter for 10 minutes before we thought we had made a mistake and they were only serving drive thru because that's what the employees seemed to be focusing on. Husband went around the side and called out to the man at the drive thru. He said someone would be right there. 8 minutes later, we walked out the door as everyone seemed to continue to ignore us. We understand it's difficult these days to fully staff, hence the reason we went back to try again, but it just blows my mind that during the evening rush hour, the lobby gets ignored. Just lock the doors and put a sign up that says drive thru only if that's all the supporting staff you have.

Source: Google

★ 3

Source: Google

★ 2

Source: Google

★ 1

The website online says they are open until eleven I get there at ten o'clock, waited until ten fifteen, and nobody came to the drive through

Source: Google

★ 3

Good food, slow service, and it's almost never the same crew from one visit to another, so its hard to develop a rapport with the employees.

Source: Google

★ 1

Horrible horrible waiting over 5 min inside before waited on on also saw 2 other people leave cause no one at the counter to take an order every table was dirty and the place was filthy!!!!

Source: Google

★ 3

Source: Google

★ 4

100 per cent better today than last time I had lunch at taco bell Merrill. Much much better! I gave it 1 star 8 months ago, Rose up to 4 stars today! Fast service, food was good tacos were crunchy not soggy like before, food quality has definitely improved a lot! Good job guys!

Source: Google

★ 5

Source: Google

★ 1

Had a giant sign advertising a product that we drove an hour away for and told us they were unable to serve it to us. Place was nasty and trashed. Nothing was stoked. Staff was extremely unfriendly and rude. All around, just a terrible experience.

Source: Google

★ 2

The tables could have been cleaner

Source: Google

★ 1

Slowest drive thru EVER. Took over 30 minutes on a Sunday afternoon.

Source: Google

★ 5

Source: Google

★ 1

The food tastes great, but I would worry about the sanitation element of it more than anything. The people are less than friendly. Always takes forever to get an order placed let alone made. The employees are all teens that would rather spend time outside conversating than working. Their bathrooms are DISGUSTING and most of the time the restaurant tables are sticky. Do not recommend.

Source: Google

★ 4

It's Taco Bell not much else to say

Source: Google

★ 2

Lots of flies inside. Service and food were off. Asked for no onions on something and received onions. Asked for easy on the sauces and was as ordered. Got chicken burrito and fillings were not dispersed well; one end has the cheese and the other end had the chicken. Overall, was disappointed. Liked that they had an outdoor seating area.

Source: Google

★ 2

Messed up sons order, many flies inside

Source: Google

★ 1

Waited forever for counter service that never came..so we
Left I say we left hungry!

Source: Google

★ 1

Waited at the counter for service and no one came even after alerting 3 young guys in back. Another customer behind us too. Finally left and went to Culvers where we knew wd get service.

Source: Google

★ 1

Went to this location an hour before they close, lights are all still on drive through still lit up and employees inside. Pull up to the drive through and are met with silence, called the place and nobody answers. Doors are locked but seems like nobody is closing, random employees standing around outside smoking and other sketchy behavior going on (walking up to cars pulling up, talking, and then the car drives away). Why do these people even have jobs?

Source: Google

★ 3

Source: Google

★ 4

Source: Google

★ 4

Source: Google

★ 1

A bunch of nasty teens. Not a single real adult anywhere to be found. Kids in street clothes running behind the counter and EVERY single table nasty.

Source: Google

★ 4

Food was good. Not long of a wait. Tables and seats were dirty tho. Out of napkins. Employees a little less than friendly. No smiles, dead eyes, monotone voice. Guess it sucks working there?

Source: Google

★ 5

Source: Google

★ 3

It's taco bell people, what do you expect? Food fast, no online ordering via app though. Bathroom was out of sanitizer but no complaints here. Fast food typical experience.

Source: Google

★ 1

They don't participate in online ordering or the app's services. Yet the KFC that is attached DOES. They frequently mess up orders. Lengthy wait times.

Source: Google

★ 1

I came here for lunch on Friday 6-30-23. No chicken available during lunch time, also no biscuits were made. The cashier had the personality of a toilet seat, the guy that briefly took over for her gave me a discount for the inconvenience (he was very friendly), after which he said he would probably hear about that from his boss. Part of my order was also wrong, even after correcting it wish Miss Sunshine behind the counter. This pace has been going downhill for many years now (I’m local to the area) and this was their last chance for me. My opinion, go around the corner to Culver’s of Merrill. It’s a MUCH better run place

Source: Google

★ 1

Very rude people!!!!! Tried to get tacos last night they were closed 1 hr before their website says they are. Normally no big deal. Got their asked if they were open. Got very rude responses from all the staff that was out side smoking. Including I'll go make your taco if you pay me...... went today for lunch since I did not get a taco last night the food was cold hard food wrapped in translucent grease filled wrappers. I understand it's taco bell...... And I normally wouldn't leave a review but talk about people in customer service going out of their way to be rude and treat you like your inconvincing them for food you pay for. Would never recommend this location ever! The manager did correct the situation and was nice but poor lady has the worse staff I would fire them all to bad no one can find staff any where.

Source: Google

★ 1

They always mess up orders and they NEVERRRRRRRR pick up the phone when someone calls and the times I have went for breakfast, around the time they open, they say they do not serve breakfast

Source: Google

★ 5

Amazing!!!

Source: Google