★ 5

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★ 3

I love Taco Bell but this location messed up 3 of my items and ran out of 4 different things when I got there.

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★ 1

Had to repeat my order 5 times. The guy wasn't paying any attention. Then proceeds to have no sauce packets left except Diablo. AND tells us we cant do more than one order. We explain to him we have a separate transaction for another person in the car and he says no you can only add to the order. He wouldn't listen to us when we were kindly asking why we couldn't do another transaction and just kept repeating "is that all for you" and says the total. We have never had this kind of service before and it was unbelievable.

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★ 4

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★ 1

Absolute lack of interest in the customer. Never again.

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★ 3

Slow n not too friendly..

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★ 5

This team of employees are like fast food athletes. The speed, attention to detail and customer service is too notch. And if they fail at being able to provide you a specific item due to inventory. They comp you on any substitute along with a sincere apology, even though it's not even directly their fault. I specifically will travel just to order from this location due to the quality of service that goes into every order I make no matter the size. I'm not a bit or even compensated for this review. I just know that good work is hard to find and this place deserves all the credit they can get. 10 stars hands down!

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★ 2

I ordered delivery from this taco bell through a 3rd party and was getting ready to finish my 2nd soft taco when I felt something harder than everything else on the taco. spit my food out and theres a quarter sized white plastic ring inside of my taco. sent a message through headquarters seeing that the phones seem like they don't work at the store

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★ 1

They keep saying their bathroom is out of order but it's not

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★ 3

Update 8/2025: there has been a noticeable effort and management presence, even in the deliveries as I never dine in. My order accuracy rate has shot way up and details even down to the way items are being bagged have improved. Bumping up to three stars.

Every single time I have gotten an order from this location it has been wrong. Through the drive-thru I've had half of my order missing and had modifiers ignored. Through doordash they don't pay attention to modifiers and fail to include items. Every single order I have ever gotten from this location has been incorrect in some way. They don't care about accuracy or attention to detail whatsoever. Every. Single. Time.

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★ 3

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★ 5

Fast and follows service protocols and during the noonish time efficient on delivery service.

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★ 5

Excellent customer service and would return and will tell others about the location, thank you so much and have a wonderful day!

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★ 1

Terrible food. Forgot to put sour cream on my supreme taco, lettuce brown. Teens working there lazy.

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★ 5

Great customer service food was good

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★ 1

Closing early is crazy

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★ 4

They are always friendly and food is yummy

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★ 2

It was hot in there air conditioning broke girl was mad working in those conditions and took it out on me by denying me free senior soda

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★ 3

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★ 2

On a Sunday, the store's operational efficiency appears to be compromised, as evidenced by a prolonged wait time of over fifteen minutes at the counter, despite the presence of multiple staff members in the back.

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★ 5

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★ 1

They cancle my mom's mobile order and service was terrible.

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★ 1

My food was crap. I ordered onions and tomatoes in my chicken quesadilla got none it was only cheese and like 2 pieces of chicken. My burritos were stale. No recipet no napkins. Never again!

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★ 1

They don't even deserve a star. Placed an order with then not long before closing. They accepted the order and started making it - then continue to wrap up the order. Had a driver show up for it and the business was closed!!!!! VERY POOR EXPERIENCE ESPECIALLY FOR BEING FROM OUT OF TOWN!!!!!!! Zero stars for this TACO BELLL!!!!!!! Let's home the BURGER LING COMES THRU!!!!!

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★ 1

Poor service. Put through my order and it took about 15ish minutes to make it. Workers are moving way too slow and worried about when they're gonna get paid next. Also, they forgot the main part of our meal. If you're gonna take 15 minutes to make 7 tacos at least make sure you got it all in the bag. Even asking for our drink cups took forever. I didn't get any of my 30 minute lunch.

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★ 1

Terrible god awful service. It took an hour to go through the drive-through. We paid ahead, so we had to wait. Every taco bell in this city is terrible.

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★ 4

Nice place for tacos!!

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★ 3

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★ 5

Convenient asf

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★ 1

Fast food never DO NOT GO HERE AT NIGHT sitting at drive thru waiting to make order I hear a loud voice to pull around. Ok now at pickup window I make order and ask y I couldn't talk to speaker well these idiots did not charge the headsets to talk to customers at the menu board drive thru 👎

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★ 5

👍

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★ 1

Stopped by after a concert, dining room was closed and drive-thru only accepted orders through the mobile app

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★ 5

It aint a McDonald's tho...

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★ 1

This place was awful don't ever go here when me and my mom was looking at the menu and the lady was very rude she said the kiosk is behind you and she said it in a rude way then my dad went to go use the bathroom the toilet looked like it wasn't clean in weeks and the prices were very high we didn't eat there we just left

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★ 5

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★ 4

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★ 1

10:30 am and the doors to the lobby are locked even though the hours say open at 8. Some people can not go through drive thru because of the vehicle they are driving

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★ 2

The Service was tabled my food was late and I payed 18 dollars in this place

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★ 3

It's a fairly average Taco Bell.

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★ 3

soft tacos saved me, everything else was mid. was 1130 to be fair

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★ 1

I have had shorter wait times at full service sit down restaurants. I spent more time waiting in the drive thru than I did at the job that had me in the area.

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★ 1

Excessive wait time

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★ 2

If you want to wait an hour for the wrong order go here. Ordered an hour earlier and came in an hour later and still waited an hour at the store and was yelled at as if I was the one being rude.

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★ 1

They locked the door behind me and wouldn't let anymore people in there was like 3 groups of people not to many i waited for my food and seen so many people trying to come eat here and they didnt let them in i felt bad as there was people in here hate to see the money not come also 2 employees just sitting in the lobby not reason door should have been looked looked fully staff to me seeing how i worked at a truck stop tacobell

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★ 1

The staff ignored us for about 20 minutes while we stood at the counter waiting to order. The staff was in the kitchen laughing and yelling while they ignored us. we waited an obnoxious amount of time. The kitchen staff was handling food with the same gloves they were using their phones with. I recommend driving to a different taco bell.

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★ 2

Didn't receive a receipt for my order, I didn't get my side crunchy taco that comes with a meal. They forgot what drink i ordered, and somehow "ran out of taco sauce". This location used to be really good, I honestly don't know what happened. Anyways, I didn't care to go back since I hopped right on the highway right away. Word of advice, DONT BE LIKE ME AND MAKE SURE TO CHECK YOUR FOOD BEFORE LEAVING!

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★ 1

Don't go to this one. There's always a long wait and they often have things missing from the orders

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★ 1

Can someone figure out what is going on with Taco bells. This is a different Taco Bell than the last one. I went to a couple nights ago and still the line is incredibly long and takes forever. This one I actually hesitated to get into an area where I couldn't back out of Saw the line move once so I went in it and then it didn't move again for another 10 minutes. Luckily the car behind me backed up so that I could back out. The last one that I called said that we're doing training,(every restaurant I ever worked at when we had training we had extra staff on, training means things go faster cuz you have extra hands) but that's why it was taking so long at that location. I'm not even going to call this one. I'm just over weighting for this long for a "fast" food restaurant.

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★ 5

Fast service
Delivery driver

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★ 5

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★ 3

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★ 5

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★ 1

The place was filthy. The counter tops and most surfaces were covered in some type of sticky texture. 3 total workers who couldn't act more like they didn't want to be there. Worse tasting taco bell food I've EVER had! Skip this place and move on to the next!

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★ 1

Ordered online. Took an hour and a half to receive my food. By the time I got it it was cold, soggy and gross. I was missing items. No way to communicate with customer service in an effective way. I'm super disappointed and displeased. Disgusting, Stale, Awful. Not worth it. I would give zero stars if I could.

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★ 5

Delivery service is awesome.

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★ 5

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★ 1

Waited 30 mins for food that never came, so I left. Seemed like they had two employees who were understandably frustrated. The lobby was swamped and they weren't allowing drive-thru orders or pickups. An older man in the lobby stated that he had been waiting for 40+ minutes.

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★ 5

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★ 1

I stop here every other day for my food.food is ok but there bathroom always close even I ask for key they said no bathroom

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★ 4

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★ 5

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★ 2

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★ 1

Employees won’t allow you to place an order through the drive thru or at the counter. You have to do it yourself on the kiosk. The dining area is riddled with homeless individuals who yell at the employees, and the employees proceed to yell back. And I hope you don’t want your order to be even halfway accurate, because it won’t happen

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★ 4

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★ 2

Taco Bell located on 22nd and Wisconsin. The workers do not acknowledge the customers at all. We ordered online. Before walking into the store there were only three vehicles in drive-thru. There were 3 workers total 2 workers preparing the food 1 on drive thru. There was a total of five people in the store waiting for their orders. Not one employee acknowledge us at the counter nor did they acknowledge the other incoming customers . We had to call out to an employee to see if they had our order. She said no it's not ready. We waited 25 minutes for our order. We had to walk up to the counter again to check on our order . We see two bagged orders on the shelf for door dash and online orders. Not one employee called out for our order. Our order was up there for at least 10 minutes based on the temperature of our food. This is not the first time they did this. They do this repeatedly any business customer service is top priority. Where is Jonathan? He has worked at Taco Bell over a decade and he has excellent customer service skills. Not only that he can have that store running in Tip-Top shape. He knows his customers. He gives what the company wants. Please bring him back. Until then I'd rather take the 8 minute ride 2 South 27th Street. At least I know that they will acknowledge their customers and we will receive our food in a timely manner.

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★ 3

Bad employees

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★ 4

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★ 4

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★ 5

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★ 1

I feel bad for everyone that orders. Place is very unsanitary and employees have no sense of urgency.

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★ 1

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★ 2

They have this thing to were you have to pull up and then pull back witch is very dangerous.

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★ 3

Drive thru was very busy and slightly slow. I was on my door dash job and it took over 30 min in the drive thru. Lobby was closed at that time it was near midnight.

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★ 1

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★ 1

Terrible food, even worse staff.

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★ 1

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★ 1

the first thing i saw when i opened my food 🤢

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★ 1

The workers be outside smoking weed and they service sucks

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★ 5

Allot has changed and is still being worked on for the community and it takes times but just wait and see it’s a new and improved team building keep up the great work

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★ 1

Mobile orders only and still waited forever

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★ 1

Refused to take order 40 minutes before closing.

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★ 1

I don’t think they’ve changed the fryer oil in a LONG time. The cinnamon twists are RANCID and inedible. Took one bite and it was bitter and left a terrible taste in my mouth. They also didn’t put on the potatoes I asked for. The food is made sloppy and you can tell the employees do not care, more so than at most Taco Bells. The dining room had all the chairs on the tables, employees were outside and not even working the drive thru. I don’t think they even want you to eat there, honestly.

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★ 5

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★ 5

Staff was very nice, fast, understandable. Love!

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★ 5

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★ 3

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★ 2

I'll try to find quite a few time to visit Taco Bell but they are always so slow and once I was told they are only accepting DoorDash orders which is completely insane!!

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★ 1

Awful everytime. This location is ran by a bunch of rude people and they are awful. Orders incorrect, can’t take orders, they get mad at you when you don’t know the menu. Ran out of eggs, ran out of coffee. Like seriously. It’s already over priced now you’re gonna be rude. Avoid!!

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★ 2

Service was okay 9/10 you have to order online. I paid an extra $3 for extra beef on my tacos bc there’s never enough and there was barely anything in the taco. Nacho fries were cold and soggy.

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★ 5

2021: Easily the best location in the Milwaukee area. Night staff is always friendly and on their game, order accuracy is A-grade, drive-thru line moves real fast. Well managed. The ONLY mke Bell that has never done me dirty over the last 5 years. S-Tier location.

2024 update: came for a nighttime pickup order, took a few minutes to finish up. Lady at the window gave a few status updates while we waited which was very considerate. Food was delicious.

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★ 1

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★ 5

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★ 5

They cut my food in 3. Instead of 4 for the quesiadia

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★ 1

Soooo they close at 12 I’m here a little before 11 and the drive thru and inside are closed and whosever working told us to put in an online order. Got the stupid app, just to get to all the way to the end and the only option is drive thru pick up. Their drive thru is literally blocked off so kinda ridiculous just change your hours then don’t waste peoples time. Like all the open lights are on and there’s a worker I talked to there but she won’t take orders and there’s no way to put one in, so just think you should change your hours then or lose business whatever you’d like. Just barely care for the food anyway so I don’t have a problem not coming back and spreading the word :) oh also would just like to add in the 5/10 minutes I was there trying to place in order I saw at least 10 cars pull in and the pull out. Just want Taco Bell to also know they’re paying their workers to literally do nothing but stand around and close not make orders.

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★ 1

This place will have your car towed where there are no signs to be towed cost people a lot money they don't get customers that park beware don't park in the any spots they have a tow truck that waits for you to park and walk off it a shame what people do to others

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★ 3

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★ 1

Employees are not accommodating at all

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★ 4

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★ 5

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★ 5

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★ 5

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★ 4

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★ 5

The service is very good they repeated the ordered items back food was hot and tasty 😋 😋 😋 😋 😋 😋 😋

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★ 4

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★ 1

Ordered 24 dollars worth of food never received it.

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★ 3

Usually great. However the last time I went, March 7, I was told I could only order on the app. That isn't convenient when you don't have a phone with you. Staff seemed too lazy to punch in my order on their computer, but like I said, usually great. The long term employees always take good care of me. Figure this out TacoBell!

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★ 5

Lots of free points and free food ..

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★ 1

im in the drive thru rn it has taken them 30 minutes to start making our order of 2 burritos and 3 tacos. IT IS NOT BUSY

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★ 5

Jared, the lady that works to drive-through I guess she’s the manager not 100% sure gave me the best customer service experience I’ve ever gotten from Taco Bell. They messed up my food the day before, and she honored my food and gave me a drink, showing empathy. definitely need more people like her in the world

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★ 4

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★ 2

Food cold cinnamon twist nasty and have poor customer service

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★ 1

The ugliest and dumbest people work here

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★ 5

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★ 1

If i could give zero stars I would. I waited for over an hour and didn’t even get my food. Left and ordered from the Taco Bell on W north Ave.

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★ 1

Never going here again!! Employees were rude and ignorant, gave me attitude when I asked a question!! Flipped them the bird as I left and they did the same!! Worst service I’ve ever had in my life hands down!!

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★ 1

A person working there snapped at me and spoke down, with a very bad attitude stating that I was rude. Not very good customer service. I did not feel welcome through the drive thru.

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★ 1

Under staffed, no service, dirty, trash strewn throughout kitchen.
Walked out

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★ 1

I went to pick up an Uber Eats order at 8:09am and they told me the store wasn’t open… they should fix their restaurant hours on Google and Uber Eats…

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★ 1

Tried to order from this location on 19th and wisconsin. The guy who took my order in drive thru was extremely rude. They were out of multiple items that I wanted. Then I got to the window to pay and he first had me pull past the window and then back up so he could fool his drive thru times. Then tried to charge me $10 more then what displayed on the screen when I questioned it he said I don't know what to tell you that's the price. I then said nevermind and went to tacobell on miller parkway instead. Where the service was amazing. I would not recommend the tacobell on 19th and wisconsin to anyone

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★ 4

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★ 1

Pulled into the drive thru at 12:45 pm for lunch, only to be told they are only accepting Uber eats and DoorDash orders at the moment. In what world does that make sense? If you are making food, why can you not take orders? Then with a car in front and a car behind, I was stuck in their drive thru for 5 mins. Terrible.

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★ 5

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★ 4

We went thru drive thru with a mobile order and were told to come inside to pick up. Because of the snow and ice, that was a bad option, so the employee agreed to serving us thru drive thru.

The order was short one item, which was denied at first, then given to us.

I thought my Mexican pizza was pretty good. Not quite sure what my husband thought. I'm not a fan of Taco Bell these days, but I was pleasantly surprised at the food at this TB. However, as seems to be true everywhere these days, you cannot leave without checking your order first. Also, there were no napkins or utensils. This has also become normal at most fast food places. I didn't notice any option in the app to request napkins or additional extras.

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★ 1

Poor customer service drive-thru staff claims their new but as horribly rude disrespectful attitudes argumentative lacks communication skills of any human being poor quality management and I can't wait to talk to corporate

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★ 2

Went through the drive thru, lady was worried about her time (no this wasn’t near closing) and didn’t turn off her mic while chit chatting with her coworkers. Super rude to us and a guy helped her out on being a b

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★ 1

I live right next to this place
and I love Taco Bell. Yet I’ve only gone twice. It has the longest lines. Sometimes it’s closed even when it should be open. And orders take forever to get.

It took me 15 minutes just to wait for someone to give me a cup for the fountain drink.

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★ 4

The server didn’t seem nice and my quesadilla was too small for the price

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★ 1

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★ 1

I ordered online. Was waiting 30 mins for my order. Asked what was taking so long, they said my order will come soon. It never did after an additional 10 mins. So I left and requested Taco Bell to give me a refund (they did). Will never go back to this location. Extremely rude and need more than two people working at a time.

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★ 2

1 of the female workers was cursing & yelling at a male worker, on her phone in front of customers & threatening the young man. The manager had no control over the situation. That young lady should have been sent home for being unprofessional in front of customers & they were only accepting cash orders. I had a door dash order that took almost 20 minutes to put together.

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★ 2

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★ 4

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★ 5

I am so happy i came in. I had a slight issue and i came in
Dee quickly acknowledged me and fixed everytjing with ease
He was a great listenin and even better at solving issues. Would dwffinately recomend again to anyone

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★ 1

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★ 1

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★ 4

This is a Taco Bell.

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★ 1

I got a Mexican pizza extra meat light beans. she put regular amount of beans. I didn't want it so she remade it, more beans than I'd like so next time I will day ni beans.

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★ 5

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★ 5

Employee Shawday was very kind and respectful, helped us with our questions and overall experience was a 10/10. Would go back just for her!

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★ 1

placed a mobile order... food took forever. worker was rude and short with me. she told us to pull aside for our order and after 30 minutes of waiting we pulled back around and she then proceeded to say we were supposed to come inside when she said nothing about coming inside in the first place. the worker then proceeded to rip her name off of our receipts so we couldn't use her name to complain. terrible worker and service.

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★ 1

Portion size was incorrect, food appearance was awful as well. We didn't even get the additions we paid for (avo sauce and guacamole + no nacho sauce when we asked for easy). There's no meat in our crunchwraps as well and very little to nothing of thr tomato, lettuce sour cream and all other regular toppings. On top of that it almost took an hour to get our food and it's just so disappointing. It's Luke warm, not filling and I am very unhappy with the customer service the Wisconsin Ave store has provided. If people don't like their job, they should leave, not waste the employers money or customers. Thank you for listening and I hope something can be done about this.
We ordered at 9:15/9:10 and Order was received at 10:00pm

Also, this has nothing to do with the driver, he was great

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★ 5

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★ 1

Disclaimer: this is from an Uber Eats delivery driver. I went to this location to pick up two orders. Was told second would take ten additional minutes. After saying I would have to cancel pickup of the seconf order, the "manager" got beligerent and claimed Uber does not have such a policy (spoiler: it does, waiting longer is voluntary). Began demanding I GIVE HIM MY PHONE to call support (a blatant partnership violation), and even when I had support on speakerphone, the "manager" just ignored Uber re-stating the wait time policy and rudely demanded the ordeds be cancelled.

Taco Bell Corporate, if you are reading this review, please investigate the staff at this location. If other delivery drivers deal with the incident I dealt with, this store is at risk of losing its partnership.

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★ 4

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★ 5

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★ 4

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★ 5

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★ 5

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★ 1

Wrong place to order food.

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★ 1

Yall really need to go fire the whole 2nd shift shut it down an try again I've giving this place chance after chance after chance get home food cold i dont even do food reviews but im pissed this time I order 30 dollars worth of food jus to get home spit it out an throw it away food already processed and not real but to give it to me cold is wild count your days taco bell never again

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★ 2

Worse restaurant ever

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★ 1

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★ 4

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★ 5

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★ 1

We never got our food after waiting almost 30 minutes, Delivery orders weren't ready, kids running all behind the counter. Workers not friendly at all. Just a mess. I will not return there.

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★ 5

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★ 2

Always close early

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★ 3

It took almost 30 min to get my food, which didn't make sense.

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★ 1

Arrived at 5:44pm on a Sunday, was told I needed to go into the lobby to pick up my online order. My order was not ready until 6:42pm.. I spent almost an hour waiting for food. The place was dirty, extremely understaffed, and overall a pretty mediocre atmosphere in there. Needless to say, I won’t be coming back to this specific T Bell.

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★ 5

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★ 5

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★ 1

Food was cold , servicer the worst, atmosphere also worst .

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★ 3

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★ 2

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★ 1

This is now the second time in a row that i ordered from this taco bell and received completely wrong items. This time i ordered $25 worth of food and received maybe $6-7 worth of food. Will not be back

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★ 4

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★ 5

I would call myself a Taco Bell regular. This Taco Bell visit turned out to be one of my best.

We showed up as breakfast ended, and we had ordered ahead on the app. So we were hoping to get breakfast items. When we arrived, they informed us that they were all out of all breakfast items. They apologized many times and were so nice to us. The genuine ladies working there were super accommodating amd a pleasure to interact with. When I'm back in Milwaukee, I'll be much more likely to stop back at this location.

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★ 1

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★ 1

Always forgets my drink

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★ 2

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★ 4

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★ 1

Lobby closed near campus it's summer gtfoh with that

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★ 4

Filthy. Hate the kiosk

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★ 5

Whoever was working the drive thru at 9:00 on 06.15.2023 is a rock star. Really nice, I don’t always feel welcomed but I did that day.

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★ 1

Took forever for them to get on the intercom to take my order. Then got to the window to pay for them to tell me they weren't able to make what I wanted because they were out of an ingredient...

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★ 1

Did anyone experience having grotesque hard shell tacos? It was hard to eat. It was the smell and the taste of something like old grease/stale, and it was bitter. I could not eat any of the shells at all anymore. I only noticed the smell after taking them out of the box and then unwrapping it. It was strong, so whoever made them definitely should have known they were bad. Horrible workers.

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★ 3

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★ 4

Food is always correct. Staff is cool. Good music.

Sometimes when you pull up to the window, they ask you to pull forward and then reverse back to them. Not sure why, but they make sure to hold their hand up so the next person doesn't pull up.

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★ 4

They r great when they have the male manger working.. otherwise we at least get one thing messed up..

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★ 5

Orders were right ✅ 😉

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★ 5

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★ 5

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★ 3

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★ 3

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★ 2

Can only order food on kiosk, made a 35 minute wait.

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★ 5

Buena experiencia nada parecida a lo que uno está acostumbrado pero sabores buenos

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★ 5

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★ 1

Door was locked during normal operating hours when the dining room should have been open. Staff rudely ignored me. Horrible experience and would never recommend this location to anybody. Hopefully they find better management. One of the staff members cursed at me and threatened my safety

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★ 5

The staff was excellent and prompt with my food no extra long lines in lobby and drive thru was moving at fast speed.

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★ 5

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★ 4

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★ 1

Worst Taco Bell I have ever seen, staff is incredibly rude, orders are almost always wrong. The reason I will never go here again 'is when I seen a employee's child running around in back while they were making food I dont even want to think of what else goes on there. Do yourself a favor and dont stop here.

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★ 2

App showed location as open until midnight. Placed a mobile pick-up carry-out order on the app. It was automatically changed to drive-through with no way to cancel or refund. I am out the money and was unable to get my food, as we were out on the town without a vehicle so we could safely drink. I often have trouble with incorrectly posted hours at Taco Bell, particularly for the inside/lobby.

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★ 1

Shells was raw as hell everytime I go there there is a problem with my order

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★ 1

I give zero stars. Closed lobby is constantly an issue. App let me order for pick up and was changed manually for drive thru. Shouldn't have let me order if I couldn't pick it up. Waste of time.

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★ 3

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★ 4

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★ 3

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★ 5

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★ 5

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