★ 5

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★ 5

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★ 4

It's Taco Bell
...lol.. just make sure you ask for sauce, napkins, a straw....

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★ 5

This location has had its challenges, but we decided to give it another try and went through the drive-thru on 09/28/25. My friend ordered steak quesadillas with a modification, and they made them perfectly. They also made sure to include the nacho cheese sauces that other places always forget. Other locations regularly mess this stuff up, but this crew was on point. Asked us in person if we needed any other sauces, extra napkins, etc. Pleasant conversation during the very short wait. We were actually talking about the refreshing level of service and professionalism so many other locations lack as we drove away. Glad to see this one doing this well. I hope they're treated well by customers, and I hope management does the same and continues to cultivate this amazing crew.

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★ 1

If I could give this place negative stars, I would. I ordered two cheesy bean and rice burritos and one double-decker taco. On the burritos, I specifically paid extra for sour cream, tomatoes, and lettuce. On the taco, I paid for sour cream. They charged me for it but never gave me any of it.

Instead, I got handed three plain tacos with no sauces—and when I pointed it out, the customer service was completely trash. No apology, no attempt to fix it. Just attitude.

This was hands-down one of the worst Taco Bell experiences I’ve ever had. I’ll never come back to this location again.

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★ 5

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★ 3

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★ 5

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★ 4

Although they’re ALL out of Napkins and the Doors were locked at 8:30pm on a Friday. The Pizza was good.

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★ 3

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★ 4

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★ 5

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★ 5

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★ 1

Bad service my first time and last time coming

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★ 4

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★ 3

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★ 1

Yesterday last night i ordered 3 Doritos tacos supremes and only one taco had meat on it… the other 2 only had lettuce and cheese. No sour cream no tomatoes no nothing. Waste of my money. Do better Taco Bell.

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★ 4

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★ 5

Great customer service nice staff a smaller tacobell.

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★ 4

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★ 5

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★ 1

Took forever just to take my order, claimed they had a full screen but there were no cars in the parking lot and the rest were behind me in the drive through. These fools really took all day to give me food that wasn’t even hot or cooked! Cheese on food not even melted… WHAT?! No meat, no sauce… I am a PISSED OFF pregnant lady tonight… I couldn’t even eat this mess… disgusted…

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★ 1

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★ 1

rude employees and extremely slow and homeless man harassed us i waisted a long time for food

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★ 1

Slooowwwwwwww, they’re moving like a dead battery

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★ 5

My order was correct, quick and drive thru service was great.

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★ 5

I simply like this place

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★ 5

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★ 3

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★ 5

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★ 1

Inside was closed at 6pm. Drive thru took over 20 mins to just place an order

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★ 5

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★ 1

There were three cars ahead of me to get to the ordering (like 7 from pickup window) it took so long I had time to make an account on their app place my order and still wait ~20minutes got to the ordering told them here for pickup all glass building see them prep food and drinks still another ~40 minutes to get to window to pickup food which at this point its cold and drinks have no ice in them just to get home and see there's maybe a pinch of meat in each product. How is this location open? Is it just cause they a super busy intersection? Or maybe lack of meat so they save on that?? Like legit question if the franchise owner/YUM! reads these reviews

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★ 3

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★ 1

Had to wait in line for 45 minutes and I'm ok with that AS LONG AS MY FOOD COMES I. ONE PIECE!! By burrito was completely smashed and torn in half and didn't even have the correct fillings! If you can't do your SIMPLE job QUIT!!

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★ 4

The wait in the drive-thue is crazy. The person asked me what I had, and I appreciate that. I felt comfortable leaving without going through the whole bag. It was right, and the Cantina chicken better than I thought it would be.

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★ 2

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★ 1

They didn't inform us that they were out of meat served beans and cheese on pizza and 7 layer burritos and tacos had just lettuce a cheese it was late we tried calling they didn't answer

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★ 1

The Mexican pizzas here tasted disgusting, and the tortillas had a chemical flavor.

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★ 2

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★ 1

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★ 1

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★ 1

Very slow service people had to wait over 20 minutes to get they food and attitude of the workers isn't customer service at all

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★ 5

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★ 1

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★ 4

Took a bit longer than usual

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★ 1

Their were 3 pinchers insects in my Doritos loco taco. Make sure to open up your taco and be very analytical when looking. Hungry or not DONT JUST BITE INTO ANY TACO 🌮. CHECK THOROUGHLY PLEASE 🥺

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★ 5

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★ 5

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★ 5

I love this location. The general manager is so sweet and so is her daughter! The nacho fries are all mine!!!!

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★ 5

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★ 3

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★ 3

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★ 1

The food is getting one star because my wife got Taco Bell a few ago & her stomach is still hurting. We fear that she has gotten food poisoning from a bad tomato or bad lettuce.

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★ 5

Got my order on GrubHub and they actually got it all right and there was this little note that I could call if there were any issues which I thought was really nice.

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★ 4

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★ 5

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★ 3

Food was wrong asked for no lettuce they put extra lettuce

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★ 5

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★ 1

Do not come here they service sucks .

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★ 4

Fat service and hot food always a plus

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★ 1

Everything was horrible the food was scampi yeah and they mixed my order

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★ 3

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★ 4

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★ 4

My soft taco was suppose to be a Supreme, but it really looked sloppy and what happen to the sour creme ,that goes on it.

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★ 5

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★ 3

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★ 5

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★ 1

By far the worst Taco Bell I have ever been to in my life,the drive thru never open they always want you to come inside,the workers always have attitudes,they always say exact cash only no cards,the food always cold or hard,slushy machine always down,they never have ground beef or if they do they say it will be a 45 minute wait or longer,parking lot & lobby is full of trash just nasty!! I stay right by this location but will never go here again

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★ 5

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★ 5

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★ 5

I pulled up about midnight and was a Lil iffy on getting what I wanted cause it looked like ni one was there and didn't want to get something that was made by an angry employee. So before I even pulled through the drive through i ordered ahead in the app. And yeah I was kind of right, there was but 2 people and whoever is that manager should get a raise. He was taking orders, cooking them up snd due to the situation he was advising people just to pull up to front door and was bringing out the food. I've seen McDonald's perform half as well wih a full staff compared this dude. Never got his name bit I truly appreciate the too notch professionalism and amazing process. Yall better take care of dude cause he totally could run his own gig

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★ 1

TERRIBLE

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★ 1

This place is always closed when it’s open hours, they never have their drive thru open !!! Just don’t want to work !

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★ 1

I just walked by

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★ 1

Horrible paid 55 dollars worth of food and only received 15 dollars worth horrible don’t recommend at all

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★ 5

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★ 1

Their hours are not accurate. They were closed near lunch

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★ 5

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★ 3

This was my second time at this Taco Bell location. The first was good except the oily floors. Food wasfresh and delicious. The second was not good at all. We were instructed to come inside instead of the drive through. The bathroom trash was overflowing. The food smelled and tasted spoiled. I did not know until I reach home. The cashier was rude but probably stressed out. I hope that this location does better.

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★ 4

That group was good and friendly I got lucky that day last trip food was not that good had a funny taste to it and group was not that friendly

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★ 5

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★ 1

Ordered from the kiosk. STILL took forever to get the order. Very disorganized restaurant today. 1/4/24. Food was very delish though.

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★ 1

slow as molasses, how does it take over a half an hour to get a take out order that was ordered on the app? they KNEW we were coming but still took forever. after i got fed up i went INSIDE for my order after being told to go park at the double door and they would bring it out.. foods great, but none of the employees deserve their job. its fast food, not a damned slow cooker roast. could raise a cow from birth, slaughter it, season it, and make the tacos from scratch faster than i got my order. go ANYWHERE else or to the taco bell on 76th

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★ 2

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★ 1

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★ 5

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★ 3

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★ 3

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★ 5

Went in today and had the most excellent experience. I could hear the smile in the voice of the speaker. Granted a strange request no issues. The experience made me smile. Great job.

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★ 4

I was hungry and the drive-thru line was short. Service was fast and polite.

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★ 5

The young lady working drive thru was very nice!

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★ 4

The lobby is always closed, depending on the locations sometimes you can't even order because they're only doing DoorDash?!!

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★ 5

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★ 2

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★ 4

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★ 4

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★ 5

I just want to say the service was awesome Jimmy and Calvin did they thing and drive through and making my food all around service was awesome and they was fast between the ordering and pulling up to the window I was there maybe less than 5 minutes awesome job guys Jimmy and Calvin

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★ 5

Finally one that had everything I wanted.

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★ 5

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★ 3

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★ 4

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★ 1

I ordered 2 of the easiest breakfast options on the menu and somehow they messed both of them up. Obviously they only employ uneducated morons

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★ 5

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★ 5

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★ 3

5 meal was good nicely done

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★ 5

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★ 1

Don’t spend your hard earned money here unless you want your credit card information stolen! Went here yesterday around 6pm and the guy at the window didn’t give us our card back. We had to honk our horn and tell him he didn’t give us our card. woke up this morning with multiple fraudulent charges to my account. Thank god my bank caught it and declined every transaction.

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★ 4

Drive-thru not apparent right away & service not immediate but average or better these days, with automated ordering inside that's kinda cool.

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★ 2

First of all my visit was at night and the menu was not lit therefore if you don't frequent taco bell you wouldn't know the menu off hand. The server was a bit rude and we got all kinds of food added and was missing items.

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★ 1

Close this location, the employees are too disrespectful... No one is accountable for anything...

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★ 5

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★ 2

The service was rude and not uplifting or welcoming to us !!! It’s also not much if quality as much as we paid it’s should of been so much higher better quality !!! What the the hell is going on !!! I feel rip off for what I paid it wasn’t cheap omg ! Hate to leave Taco Bell y’all pushing it the Quality is terrible !!!! There answer the phone either when there’s a damn problem !!!

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★ 1

The lady that just tried to take our order before a nice young gentleman got on the speaker was so rude if the order was for me I would've pulled off

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★ 1

Went to drive thru at 12:20 someone yelled " we closed" which my Google research said closing time was 1 am so can someone tell me what time it really closed! So disappointing.😔

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★ 1

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★ 1

Look, the 3rd shift for today! Lucky i door-dashed & luckyyy i didn't feel like driving all the way up there…thx to door dash i got my money back! I ordered 7 items & they gave me 2. First off yall playing with people money & second if you don't want to work & do yo lil fast food job go home thats just outrageous!!! How you lazy & would play with someone order! They cant cook nor do they job right its taco bell real simple do your job ! If i didnt get my money refunded I promise i would have flew up there so quick..i wouldn't feed my pet this mess…this is y people look at us like they do simple minded remedial workers

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★ 5

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★ 3

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★ 2

Taco was crunchy it was hard only put out fresh

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★ 4

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★ 3

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★ 3

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★ 1

Don’t ever go breakfast time they’re never ready to serve , the managers look at you out the window at 9:15 won’t say any to doors lock the worst managers ever in life.. next day food ain’t ready screen down manager on crack

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★ 1

Every night for the last 2 years. They only accept doordash or online orders. So a drive thru without a drive thru service. In the morning some of the worker work very hard other complete slackers. Whoever is the owner should come shut it down or get it together before I contact the proper channels to get it removed from the area. It's funny how they treat us in the urban area. Ridiculous.

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★ 5

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★ 3

They're decent the children loves it

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★ 5

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★ 5

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★ 5

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★ 5

Was only in the drive through for 4 mins. Great

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★ 5

Fast correct 💯

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★ 4

Got everything I ordered and pretty fast 👍

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★ 1

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★ 3

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★ 4

Food is always fresh & always on time.
Employees are awesome.

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★ 3

The food is was made fresh. And my order was actually correct unlike several other Taco Bell’s.

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★ 5

While the tables aren't always 100% clean, the food is what you ordered, it's tasty and fast, and the people are friendly.

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★ 1

Never open on time.

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★ 5

Quick service and they didn't screw up my order. Can't ask for much more than that.

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★ 5

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★ 2

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★ 1

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★ 4

Who doesn't like taco bell? Always good food and this one has good service to go with it

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★ 5

The only reason, and ONLY reason I am writing this review is for Pernail (sp?)

He has been nothing but a pleasant face, attitude, and ALWAYS makes sure my order is 100% correct even when it's only him and one other person running the place.

I've even heard him correct the person taking the order because he recognized my order and they typed it in wrong. He made sure I got my stuff right!

Whenever I see he isn't in, I second guess coming to get food because otherwise, the service hits different.

Thank you Pernail!

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★ 2

If U don't (Eat out) then it's an 8.5
The last two times, tacos bearly made it to warm! The free soda, made it a bit better.

Milwaukee's "Real Blk!

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★ 1

This is one of the worst Taco Bell's on the nw side of Milwaukee. They never get your order correct. I got a deluxe craving box tonight and did not get the doritos Taco, the 5 layer burrito had a soft Taco shell as one of the layers. The chulupas is never like it used to be many years ago. You never get the correct sauce. I had a disgusting piece of a nacho fry on my Mexican pizza. Thier service is always unprofessional. I would never recommend visiting this location on 60th and congress.

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★ 2

Always something going on with the registers

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★ 3

Forgot lots of our food had to go back

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★ 1

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★ 3

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★ 3

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★ 5

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★ 3

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★ 5

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★ 4

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★ 1

Employees was unprofessional , said they didn't have any food products for the customer order. They were letting in their friends

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★ 5

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★ 5

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★ 4

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★ 5

Taco is expensive.

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★ 1

They messed my order up completely then got upset didn’t want to remake it insisted I get a refund I will never return to this ghetto place again

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★ 1

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★ 4

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★ 3

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★ 1

Closed early

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★ 3

SLOW, SLOW, SLOW!!!!! Employees seemed confused!!

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★ 2

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★ 5

Wow

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★ 5

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★ 1

They were only serving through the drive up, ONLY for door dash, & other delivery services. Therefore people were stuck in the drive up.

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★ 4

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★ 3

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★ 5

The associates was very helpful and respect ful.

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★ 1

Whoever's making food for the drive-thru stop being so stingy with the meat I ordered five soft tacos and it was enough meat probably to fill up two. I feel like I was eating lettuce and tomatoes with sauce on it. For the prices we pay nowadays we as customers definitely expect to get what we pay for

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★ 1

Employees They close early every night. Do not come to this location .

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★ 4

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★ 2

I tire of all the restaurants in the hood not having all the products to sell. It's beyond irritating that you get your taste buds set for something and then you get there after waiting forever in a long line and they don't have it. Fast food definitely isn't fast anymore. You can damn near thaw out food and cook it faster than sitting around waiting at these restaurants only to be disappointed.

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★ 3

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★ 5

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★ 2

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★ 1

Went here wanting tacos. Got to the order board and a sign said to pull up to the window. I get in the line and notice a car 2 cars ahead of me just pull away and then the car ahead of me did the same. I get to the window and the woman asked if I could go inside then mumbled something. No tacos for me that day.

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★ 2

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★ 3

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★ 1

At first it doesn't look very safe, at second the speaker of the drive thru it distorts the sound, in third they are very rude when you don't understand them because of the distortion of the horn and in fourth they are very very slow to be a fast food establishment and not only I I think, since a better car left and did not want to wait

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★ 4

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★ 1

Not open

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★ 3

I just let my friend use my phone so that she can see how much Google is snooping into our privacy

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★ 1

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★ 5

Perfect

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★ 5

Good customer service

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★ 1

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★ 5

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★ 2

Drive through line was very long. Food was cold and wrong. I was very unimpressed for the location.

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★ 4

Get a person who has a passion, the food is great

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★ 3

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★ 1

Lazy and unhelpful staff. They often pretend their computers are down so they don’t have to do any work later than 10PM. Just close if you don’t want to do your job?

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★ 5

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★ 5

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★ 5

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