★ 1

It seems to be every year. I will try this place again and I remember why I only come back once a year absolutely horrible service takes forever for anything and extremely rude.

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★ 3

Its one of the better taco bells to go to

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★ 2

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★ 2

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★ 1

Closes early

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★ 5

I love taco Bell for a quick meal on the run.

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★ 3

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★ 4

I've been having some good luck with the Taco bells and the areas I buy food at Taco Bell at recently. The staff have always treated me with such respect and treated me very well and they had bright moods. The call dude that's been working the drive-thru is real nice to me it's really cool he's real good.

Now about the food you can't really complain about Taco Bell because you get what you pay for you know I just had a good breakfast for like eight bucks like who can turn that down you know so if it was good tacos some hash browns and a slushy which is my favorite thing in the whole world I love slushies. Or is they call them freezies or whatever it's good though.

Yeah I mean I've been really appreciating the staff that are Waukesha county Taco bells recently there pretty decent.

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★ 1

The food was good but we weren't feeling great later. :(

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★ 5

The food is clean and the service is good and it is recommended.

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★ 5

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★ 5

Really great job tonight. Best Taco Bell in a long while

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★ 2

I love Taco Bell but when did it get so bad! They somehow forget at least three items EVERY TIME!!! I waited at the front for five minutes. NO SERVICE! I asked about an item and they said no then checked and said they had them but they were in the freezer and wouldn’t cook them! They forgot some items and they did get it fixed. You can only order on a screen and there is only one. This is just sad!

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★ 5

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★ 5

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★ 4

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★ 5

Great customer service, very friendly staff, fresh food, order is always right!

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★ 5

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★ 4

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★ 2

They had no ice. Lobby filthy. All the employees on their phones. The music was super loud and inappropriate for the lobby. Found hair on 2 of my items while eating. They replaced it but I pretty much lost my appetite after finding the second hair. Do better Oconomowoc.

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★ 5

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★ 3

You get good service during lunch at this location. You get sub-par service and quality at dinner time. If you order online, your food sits while you are ignored.🙁

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★ 5

Very friendly. I am a picky eater, but I love the chicken quesadillas without the jalapeño sauce.

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★ 5

Food good and fast. Inside was unclean and really messy. No one else was here when we were and drive thru was empty.

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★ 1

Spent 20 min in the drive through only moved one spot. Happens more often than not at this location. I wish it wasn’t the only late night option in the area.

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★ 3

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★ 3

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★ 1

sucks person at the window sucks she messed up our order and it sucks, she does not speak sucks
took us a half hour to get our food sucks

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★ 2

Very slow service. 5 minutes waiting by order speaker, another 15 waiting in line, no thank you from help at window and soggy hard shell tacos once I finally received them.

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★ 5

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★ 1

Terribly slow and overpriced just like all the other Taco Bell’s these days. Do they even care anymore?

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★ 5

We were able to do a pre-order for our late-night snack for our wedding through Taco Bell on Summit Ave! They allowed my dad to place the large order a day ahead of time in store, which was super helpful! It was such a fun way to end our wedding night, and the food was all fresh and tasty!

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★ 4

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★ 3

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★ 4

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★ 2

Like most fast food restaurants these days, the help they hire could give a crap about customer service. Getting waited on is painful. Staff is dismissive at best. Fast food has lost it's original concept.

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★ 5

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★ 5

Love the employees

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★ 5

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★ 1

Ordered once and they delivered me the wrong order. Ordered again with no complaint, and every food item has so many jalapeños mixed in that they had to have been proving a point. I'm in management, and the person who did this would be fired immediately. There is no excuse for this. Immediate termination. Will absolutely be calling corprate and filing a complaint. Time of occurrence 10:20PM 5/10/25

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★ 2

no napkins and got some unseasoned pork rindes😎😂

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★ 3

Hit or miss when food is prepared.

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★ 5

Definitely improved the speed of service as of lately. Food and service meet expectations for the lunch hour.

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★ 3

They have two food preparation lines but never use them both, no matter how busy and they completely prioritize drive thru orders over dine in orders

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★ 1

My fiancé and I come here two days a week every week after our practice. Every single time we have been here the staff have been weird and unpleasant. I’m not one to typically leave a review but it’s getting to the point where I don’t want to go to this Taco Bell any more. Every time we come through the drive thru the workers barely saying anything, I always say please and thank you and say have a nice night but they don’t saying anything (not saying they need to). At first I thought the workers were having a bad day which I get and I always try to be sympathetic but it’s weird because I realized it’severy single time we come, I don’t get it. The other day the when we got to the window after ordering the guy just stares at me, it was very uncomfortable and I didn’t know what to do. Then after like 3 mins he told me the amount, but I said at the speaker that we had a mobile order so I said we had a pick up order for *name*, then turned around grabbed my food with irritation. I then handed the food to my fiancé in the passenger seat when all of a sudden the guy yells “HEY” and I turn back and he said “here”. I don’t know what his problem is but if he doesn’t like it there then leave🤷‍♀️

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★ 5

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★ 5

The manager on 4/15 was super nice and professional!

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★ 1

Horrible experience lobby was closed by like 9:30 with people in there that looked like friends with people that worked there. Went to the drive thru the lady messed up my order like 5-6 times and had to correct her. I’m guessing cuz she wasn’t paying attention? I could hear her clearly talking to someone while I was trying to take my order. Was polite and paid. Got to the hotel, the only thing correct was the Crunchwrap and cheesy fiesta potatoes. Gordita crunch had no sauce on it at all and was not even hot. The burrito was not the one I ordered. My wife’s seemed right, but it seemed like they literally used a whole bottle of whatever it was and she wasn’t able to eat it because of it. Hands down the worst experience I’ve had at a Taco Bell. 10/10 do not recommend. Maybe during the day is different but, who knows?

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★ 1

Asked for 2 new chalupa shell extra crispy and got old shells. Will not come back again

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★ 5

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★ 4

I went through the drive-thru on this visit. No other cars, the staff was nice but they somehow did not give me my full order. I had to tell them the bag was missing some food and it got fixed. You can only expect so much quality for fast food, while the pictures may be a bit unappealing it doesn’t taste bad. I’ve never had issues with Taco Bell in the past, hope it remains that way! I don’t see it getting much better than this but that’s what is expected.

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★ 1

Everytime, without fail, I show up to this store it's awful. On top of their employees barely speaking English, they blare music so loud they can't hear you YELLING for them. I'll just go across town. Get better employees you'll make more money at this location.

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★ 1

Waited 40 mins at drive thru!

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★ 4

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★ 3

Slow service.

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★ 1

Took forever to get the food. The staff has no sense of urgency or even a willingness to just do their jobs. It doesn’t seem like they clean much. There’s spilled soda all over the counter. Why even bother going back when there’s way cleaner and quicker places close by

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★ 3

Stopped here on my way somewhere and the guy working was very friendly and had great communication. Im a fan of Taco Bell and otherwise can be rude and slow but this was fast and friendly definitely would stop by again if in area. The food was cold and kinda meh. Only downside hopefully that's because it was towards end of breakfast.

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★ 1

Food is ok, but the young lady on the drive through is very good...regained some hope in humanity that I have lost through terrible customer service at other fast food places.
UPDATE - Changed my 4 star rating to 1. Today was the fourth time I attempted to return to this place and sat in the drive thru with zero movement for 10+ minutes. Backed out again & left. My coworker unfortunately ordered online and waited 40 minutes to get her food. Said only 2 people working...but I'm not accepting that. Figure it out or close up.

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★ 4

The food was served fairly quickly and was what we ordered. The restaurant needed to be cleaned, and cups and lids needed to be restocked. They weren't bust when we went, so im not sure why it was dirty.

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★ 3

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★ 5

Very cute, polite, and pleasant workers here.

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★ 1

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★ 5

Very impressive service and food at the Oconomowoc location! I’ve lived here for 6 years and was afraid to go to Taco Bell from previous bad experiences but I was not disappointed here!

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★ 2

Waited 20 minutes and food was cold

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★ 1

The kid working was stoned out of his mind. Sat in the drive through for a solid 10 minutes and then pulled around front because our order was so messed up. First they forgot our sodas, and hot sauces. The worker gave us free cinnamon rolls to make up for it, and when I went inside to get them(and more sauce) the place was filthy. When I was walking out I happened to notice what looked like the manager was asleep at one of the tables. Before getting in the car I made sure to knock on the window and wake him up. To top it all off the food was ice cold. This place used to be good but is an absolute joke now.

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★ 3

Place is under staffed. I felt bad for the 2 people there running around and working hard. Unfortunately I was in a hurry and couldn't wait.

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★ 4

4/5. I dropped one of my food items on the floor but vibes were immaculate.

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★ 3

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★ 5

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★ 5

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★ 5

Great service. Awesome food. Thank you!!

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★ 5

Perfect in everyway

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★ 5

All taco bells are good if you need something fast

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★ 2

Had to pick up a doordash order. Long wait. I dislike getting orders at this place. They need to improve their customer service speed overall. Food is not bad though.

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★ 1

I had no issues with the staff or their service. The guy at the drive-thru window was great!

What I did have an issue with was the food. I mean it is Taco Bell, so you know what you are normally going to get. However, what I did not expect was my entire order of 4 x 5 layer burritos to be ice cold (like straight out of the freezer cold) and the cheese not be melted in the burritos, see attached photos.

Ultimately I will need to leave a 1-star review based of the quality of the food NOT the staff.

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★ 4

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★ 1

After waiting in line for 20 minutes to even get to the speaker box to order, they greeted us and when we started to order we were told to wait even longer. Once we finally ordered we sat another 10 minutes behind someone who knew the staff working and it became a chatter session. Once we finally got to the window to pay and get our food we pulled away and started to pull out our food and they screwed up our order, AFTER HAVING 30 MINUTES TO MAKE SURE IT WAS CORRECT, when we looked back they had a line so big it was not worth going back around to get it fixed. So we paid for things that we couldn’t even eat. The one thing they got right was our Pepsi. Real winners that work here. Don’t waste your time or money.

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★ 5

Will not be back. Messed up order. Churroos were so bad I gagged on them. Made me vomit. Price ridiculous.

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★ 5

Excellent server

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★ 2

Food is okay for a taco bell, employees there are cool, but the manager is super super creepy.

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★ 1

Forgot items in my order, and the cinnamon twists taste like poison.

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★ 5

The new GM is awesome! Friendly staff that get my order perfect every time. I drive 5 miles put of my way to avoid the Wisconsin Ave location just so I can come here. Very clean and qell maintained operation they have here.

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★ 4

Food... Well it's Taco Bell. Service... You go in and order from a kiosk, how friendly is that? Atmosphere, it's as sterile as a chain coupled with the underlying discomfort of being in some sort of institution. Absolutely no ambience. I wanted to eat and get very far away as fast as possible.

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★ 5

Great service, loved the personality of the guy at the window!

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★ 1

ordered a crunchwrap supreme and a chicken quesadilla and there was barely any meat on either. at the prices they charge these days you deserve more. waste of money. go somewhere else

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★ 5

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★ 1

Supposed to be open til 1 paid for my mobile order went to pick it up at 11 and they never answered and had lights off but workers were standing right there.

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★ 1

After a day of travel and a delayed flight, I came back home starving and with little to no options of grabbing food (I had nothing at home). My husband wanted Taco Bell. I haven’t been there in 15+ years and I am vegan so I laughed at the idea.

To my surprise, I was able to place a mobile order that allowed me the option to customize and modify items as I needed to. I was able to remove cheese and sour cream, for example.

Unfortunately, all of my food had cheese, and some of my items had sour cream. The directions were not followed. It was pretty straightforward that every item I ordered did not have sour cream and cheese. I did not order this way in error, this is how I wanted my food prepared.

My only option was to eat a few stale chips and call it a night. I will say that the staff are friendly… However, I was really grossed out by people wearing gloves to prepare food, then walking over to the register to handle money and then touch their face and touch their phone after.

It is probably in my benefit that my food was not made correctly. Based on that observation alone, I would probably be sick. I am not one who eats fast food, and this is not a place I would ever willingly go to. Of course I will not be back because I was unable to eat my food and I clearly see that it’s unsanitary here.

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★ 3

Had to wait for 15 mins in the drive thru. It wasn't busy. When I got my food home, the soft shell tacos I had ordered only had meat on them. Very disappointing.

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★ 5

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★ 4

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★ 5

Food was awesome and guy at the drive through was helpful and hilarious!

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★ 5

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★ 5

I got into the Marriott hotel late tonight and was looking for some food, and realized Taco Bell was across the street and still open.

I placed a mobile order without realizing the lobby was closed, and since I took and Uber to the hotel, I had to knock on the drive thru window to see if I could get my order.

JR and the team were super kind and helpful and got me my order super quick. Since I didn’t have a car, I waited on the patio and JR brought my food right out to me.

Awesome service from this late night crew.

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★ 5

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★ 1

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★ 1

Drive thru only, the dining room is closed. Useless

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★ 1

Terrible drive through only! COVID is over!

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★ 5

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★ 5

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★ 5

This taco bell by my work is the best out there by far

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★ 5

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★ 1

Waited 30 minutes in the drive thru line. They managed to serve 1 out of 5 cars in 30 minutes. I just drove off.

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★ 5

The kindest customer service experience from the gentleman working at the window that I have ever had. He was very kind and sweet and I hope he gets recognized!

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★ 5

I love you guys, best place I’ve ever been

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★ 5

Christopher displayed amazing kindness. The best experience I have ever had at a Taco Bell. I’ve never felt more like Taco Bell family

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★ 1

We waited for our food for 35+ minutes. People just left without getting any food. We ordered 2 small tacos and 2 larger ones. It should not take this long. Smh😒

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★ 3

Food was lack luster and cut all weird, drive thru was cold and unfriendly. Breakfast is probably a no go for me from Taco bell.

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★ 5

Delicious meal and great staff!

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★ 5

John was great. Upgraded cause was busy and we had to wait a short time. Food was fresh and hot. Thanks

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★ 3

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★ 1

DO NOT GO HERE! TURN AROUND!
Takes 20+ mins for them to take your order then another 20 mins after you pay to get your food only for the order to be INCORRECT.
The staff are clueless.
The disappointing part is, this location has provided the same sub-par service twice.
Will NOT return.

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★ 3

Didn't start making food until I'm at the window and it was a mobile order.

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★ 1

Thursday March 28th at 11:00 am
2 woman and 1 guy working. Restaurant was pretty gross. The screen to order was sticky and tacky.
Ordered and when the food came out she forgot my soda cup(not a big deal)
The chicken soft tacos were laughable
The 1st taco had 5 tiny pieces of chicken. The fillings Barely filled the bottom. I’ve been here multiple times and they’ve been great. Also ordered chips and cheese. I bust out laughing at the table because I got like 1 squirt of cheese sauce. 3 chips later it was gone so I went back up to the screen to order 2 more. Clicked to pay in cash at the cashier. Waited 3 minutes for someone to acknowledge me. Nope, nothing. 1 of the woman did walk by on her phone to go outside to show the person she was talking to “her new baby” a car. So I left my 84 cents on the counter assuming they’d call me when it was ready. Nope again nothing. Never got the extra cheese. Lol I just left and left the change on the counter. Also a man had curbside 1 lady took him his order and he had to come in because she forgot his drink too!
I’ve been here multiple times and the normal staff is awesome! Never seen any of the people working that were there today

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★ 5

Staff at this location are the best I have had at any other location. Very polite with FLAWLESS SERVICE EVERY TIME. Staff recognizes past customers and great them accordingly. It's a pleasant environment to relax and eat.

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★ 5

Christopher 💜💜💜💜💜💜
Whole crew💛💛
If in Oconomowoc go for the Christopher experience alone 🌞

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★ 1

All the other reviews in here saying that the drive through takes at least 20 minutes to even get an order in are not exaggerating. I was with only 3 cars at lunchtime and it took them 20 minutes or to even start taking my order. I won’t be back to this location, just go to the other location in Oconomowoc if you’re going to go. I feel bad for their employees, they are left out to dry with no support.

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★ 5

Greated by a welcoming hospitable worker, possibly a manager, that made every visitor feel like they've arrived at a sitdown restaurant!

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★ 5

You can only go thru the drive thru to get your food. The lobby is always locked. I guess they don't have enough staff.

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★ 3

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★ 1

1pm on a Friday afternoon. 5 cars in front of me in the drive through. Line never moved for the 15 minutes I sat in it. Parked my car and thought maybe the service was better inside. Waited at the counter for 10 minutes. No one ever came. I could see 2 employees moving at Turtle pace. Left with no food or service. Don’t spend any second of your precious life waiting here. If you’re looking for a job, this one is most likely hiring a management position In the near future.

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★ 1

Went at 9am for breakfadt....CLOSED, EMPLOYEES THERE. doors locked, drive thru shut down, lights all on and will not be back.

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★ 5

Manager and staff extremely friendly. The manager, in fact, came out to the dining area to speak with the customers, making sure all satisfied. (He even offered me a free beverage when he saw I had forgotten to order a drink.) Our food came promptly and was well-prepared and of good proportion - even in comparison to other Taco Bells. We dined-in and found the establishment clean and in good order. All in all, VERY pleased with our experience at this Taco Bell.

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★ 1

We had to wait for 20min for a regular order.
Completely understaffed. I would go to another Taco Bell.

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★ 1

Unless you wanna wait 25 minutes to get your food in the drive thru you should probably go somewhere else. You’d probably saving time driving to the Waukesha location because this place is a joke

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★ 5

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★ 5

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★ 5

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★ 1

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★ 5

Excellent food weight and service. Only open 2 months but they one of the nicest Taco Bells I have ever been to.
1-20-24 UNFORTUNATELY I need to amend my initial review. The last few times I have been to this location I have experienced horrible wait times. Management needs to fix the staffing problem. Until they do I will no longer be visiting this location.

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★ 2

If you are looking for a quick drive thru experience, don’t go here. I have waited 20+ minutes in the drive thru with only one vehicle in front of me. I will say that they have never gotten my order wrong, so that’s good for as long as I have waited. But if you’re thinking you’ll roll through to grab a quick bite at this place, don’t.

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★ 1

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★ 2

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★ 5

Great service!

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★ 1

Paid for 4 tacos.. Got 2.. Didn't check till home. Not going back anytime soon

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★ 4

The drive thru people were very nice and the food was hot when I got it

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★ 5

Absolutely loved Christopher! He made the experience so enjoyable and fun! I look forward to seeing him again!

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★ 5

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★ 2

Love me some tbell. But this is by far the slowest, and unfortunately, makes the most mistakes out of any I've been to.

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★ 5

Awesome place to eat great food

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★ 2

The last couple times I’ve been here, they’ve only had 1 employee who is taking all the orders and making all the food. It’s not fair to them to handle everything alone. I was the only one in line at the drive thru and waited 25 minutes- paid but had to leave before receiving my food since I was then running late for where I needed to be. I think management needs to close down the location until they can get the staff needed and let the employees, who do work there, work temporarily at a different location so they can still work their hours.

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★ 5

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★ 5

Christopher is doing a phenomenal job here! I was greeted at the door and then addressed by name at the counter. What great service and culture this young man is creating here for taco bell. I love that they have a veggie cravings menu. The black bean Crunchwrap Supreme is awesome!

Keep up the amazing work Christopher!

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★ 1

Ordered 1 crunchwrap no sour cream, they confirmed they heard me and put sour cream on it.

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★ 1

Well I ordered my food 15 minutes ago and the line still hasn’t moved and there are now 5 cars behind me. I am picking up a mobile order but their lobby is “closed” so I have to wait behind all these cars now. Mega corporations who can’t offer basic costumer service because they refuse to incentivize their jobs with competitive pay while their bosses make millions should be held accountable.

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★ 1

You all literally made me wait in the drive thru for 47 minutes and then I get to the window and you act as if everything is normal. What were you literally doing in there?!!

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★ 5

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★ 1

I went through the drive thru last night around 7 pm. There were 3 cars in front of me. All had ordered already, and were waiting for their food. Still It took about 5 minutes before anyone even acknowledged I was there. A simple "hi we'll be with you shortly would suffice but, they ignore you. It then took about 20 min to finally get up to the window! I ordered 2 beefy 5 layer burritos with extra ground beef, which I paid extra for! When I got home and pulled the burritos out, they were small and had less than normal ground beef. This is the 3rd time from 3 different taco bell's that I've been stiffed on extra meat when I paid for it. It's getting ridiculous! If I'm going to pay for something, I expect what I'm paying for! I've worked in fast food before and don't understand what the problem is. This is supposed to be "Fast Food" not wait 20 min in a drive thru line only to be screwed on your order. Figure it out.

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★ 1

This is a terribly run Taco Bell. The last couple times we tried to get food we were unable as the drive through never moved after 25+ mins so tried inside only to find upset people just waiting. Went again yesterday and I regret it as I got food poisoning. I would suggest you avoid this location for your health.

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★ 5

I don’t usually write reviews for fast food restaurants, but I was so pleasantly surprised tonight, that I had to. My husband and I stopped here around 10pm on 10/28 on our way home from a long, stressful ER visit. The man who took our order and prepared our food (I assume the manager) was so cheerful and friendly; it caught us off guard. When we pointed it out to him, he revealed that he was actually having a terrible night without staff, but that his goal was to remain cheerful and professional, to not take it out on the customers. What a rare thing to find these days. On top of that, it was the best food I’ve had from a Taco Bell, again exceeding our expectations. Our food looked like an advertisement, well assembled and fresh, and tasted great. It’s still Taco Bell, so I’m not saying it was gourmet, but no complaints from us tonight. Well done, sir. Thanks for making our bad night better.

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★ 3

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★ 1

I recently visited Taco Bell, and despite there being no one in line, it took a surprisingly long 20 minutes for my order to arrive. Unfortunately, when it did, I was quite disappointed. The quesadilla and beef burrito I ordered were overcooked and had a somewhat unpleasant texture. This experience left me unsatisfied and hoping for a better visit next time.

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★ 2

I placed an online order through the app yesterday. I waited at the speaker for at least 5 minutes b4 I was acknowledged, and that was because I said something. There was 1 car at the window. They said they were preparing my order. Received the incorrect drinks that were extra. Finally got our food. The two crunchwrap supreme were burnt, and the tortillas so tough a serrated knife could barely get through much less someone trying to chew it. The nachos were awful. The oil they used was rancid, and one bag of chips were the bottom of the bag, all pieces. The cinnamon twists were the same, an awful taste due to rancid oil. I tried calling the 800 number to complain, but nobody answered the phone. I've called 3 times and waited almost 30 minutes, and still no human answered. This was so awful that the food was inedible. We had to make alternate dinner arrangements after this. This poor quality food may be a sign that this location is struggling to stay in business. If the food remains this bad, it won't take long for it to shut down. Unfortunately, I will not return to this location. Even corporate doesn't seem to really care about customer complaints. You can't reach them on the phone.

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★ 1

Don't bother going unless you have time to waste, waiting to order and waiting to receive your food.

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★ 4

Honestly really great Taco Bell. There was no line and wait was pretty quick. The restaurant was clean and I had no issues except there sauces weren’t stocked. The food was alright but overall a pretty solid Taco Bell.

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★ 3

It's taco bell.

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★ 1

Update: Place still sux for morning preparation too. Opens at 8am, appears staff just showed up without prep. Waited for minutes on end thereafter with myself and only another car in drive thru past 820am. Come in at 8am and change opening to 830am. These guys suck and not prepared for 8am. Pathetic.

It's 744pm...in drive thru serving two cars ahead. They say they're closed. Hours indicate 8pm tell customers at that time not taking anymore. What happened to closing at actual time? Pathetic.

Reading other reviews...it's like wow. I'm right on. Change ownership of this place immediately. To have consistent never open or closing early. If you're short staffed change hours. In my experience today, pure laziness to Fred Flintstone it out at 8pm to cut fee minutes from pay. Serve customers til 8pm please or change frickin hours to 730pm!!!

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★ 1

Under staffed always. 20 minute wait minimum every time. Friendly staff. That’s about it.

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★ 5

Very nice quick and clean store and professional staff.

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★ 5

drive thru associate has amazing person relation skills and is a kind man :) 💕

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★ 1

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★ 2

The order countertop and entire dining area are very messy. Doesn't look as if they cleaned after the lunch rush, greasy floors and tabletops. Slow service.

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★ 4

Forgot our cinnamon twists.

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★ 4

Wife got 2 crunchy tacos with tomato. I got 3 crunchy tacos supreme.

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★ 5

You know what you're getting when you walk into a Taco Bell food-wise, but here the building is clean, beautiful, and full of pleasant staff.

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★ 5

Very nice staff & good food! I got incorrect change given to me at the window and went inside to get it fixed. Immediately the guy working the drive thru and the manager both were extremely helpful, apologetic, and kind!!! I really appreciated it since customer service is such a hit or miss these days.
They deserve higher ratings here!

Source: Google

★ 5

They were short staffed, however they went out of their way to help us. We were able to order and eat in the patio because dining are was closed. Very welcoming staff.

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★ 5

Grabbed supper on my way home. Had the 3 supreme soft shell tacos meal. The drive thru attendant did a fantastic job, I got my food just right and quicker than expected. Thank you Taco Bell team for a pleasant experience.

Source: Google

★ 1

I was just in the drive through with my son. We ordered $30 worth of food. All of it was wrong. I asked for No beans on my Nachos, it had beans on it, I asked for extra sour cream and cheese, and got more sour cream and cheese than there were chips, meat and tomatoes. I ordered 4 softshell taco's for my son with Beef, cheese, and sour cream. All four had Beef, Cheese and Sour cream, lettuce and Tomatoes on it, his freeze was two flavors that were not mixed at all. The gentleman taking the order seemed distracted, and to busy to take an order. His demeanor at the window appeared as thought he hated his job and life in General. I have tried calling multiple times to discuss this with the manager but no one answers the phone, which lead me no choice but to have to leave this review. Please make sure to check your order before you pull away from the window..

Source: Google

★ 4

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★ 1

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★ 5

Absolutely incredible Taco Bell. My girlfriend and I love this one - it might be one of my favorite in the nation. I’ve been here at least 4-5 times now, drive-thru, on my way back to MN from Milwaukee and they never disappoint. Today was no different. Ordered a small Baja blast amongst other items (chicken quesadilla, crunchy burrito, etc.), and April, who was workin the drive-thru, gave me a large for the price of the small. We got a healthy pile of Fire sauce too (some other locations will not do this). You just can’t beat this one. Thank you April! Well done. 😎

Source: Google

★ 5

Source: Google

★ 5

The place was very clean. They messed up my order, I ordered a soft taco, and they gave me a hard shell. The manager took care of it without me knowing ìt. The manager said it was no problem he runs a good store. This was the first store that I was in that was well managed. All the taco bells should take note of his managerial skills .

Source: Google

★ 5

2 days ago, we had the best drive through experience ever! Melodie (I hope that's right) was not only VERY good at her job, but was so fun to interact with! Our order was ready promptly and accurately and she was a delight!! That woman was one in a million! (Drive through)

Source: Google

★ 5

This Taco Bell has the happiest people working there. Even though they may be understaffed and the line may be long, they ALWAYS great me with a smile and make me feel special. Love the grilled chicken chipotle ranch burrito. Best bargain in town.

Source: Google

★ 1

This taco bell used to be the one to go to in the area. Now I have nothing but problems here. In the past week we've attempted to go here twice during normal business hours. First time I placed an order through the app but then got there to see no lights on in the parking lot, the drive through, etc. People were working inside, but door locked and not taking orders during their open hours. Today, placed order through the app which once again confirmed they were open. Get there to a line of cars. Over 30 minutes not one car moved. Go to the door, once again locked. Now I can't even cancel my order because they've already processed it even though I never told them I was there yet. There's literally nothing at any fast food restaurant that should take 30 minutes for just one car. Clearly this location doesn't want business.

Source: Google

★ 5

Great service and food. Best Taco Bell I’ve ever been to.

Source: Google

★ 5

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★ 3

Added a few stars back, dining room open next visit and offered a free beverage for a long wait, very professional young man at the counter / drive thru.

Dropped from 5 to 1 as twice I have been locked out of the dining room.

Original post -- Very nice people and easy to order with the kiosk. One of the better TBs around by a mile.

Source: Google

★ 4

Source: Google

★ 1

Ordered online had a order number but they said they don't have it and they have no clue what I am talking about even after showing them the order and order number. Best 20$ ever spent. I will not be returning. Also do your self a favor go over to chilli's instead way better food and less scary people.

Source: Google

★ 5

Great place to grab something for $1 or $2.

Source: Google

★ 5

The place is great. The steak and cheese burrito with the cheese on the outside tasted burnt even though it looked fine. It just was not a great coice. Service was fine. Quirky painting on the building.

Source: Google

★ 5

This is a very good Taco Bell. Courteous staff, quality food, reasonable prices, and long hours. You can’t ask for much more from a fast food restaurant these days. It is much better managed than the one across town (Wisc. Ave), lately at least. I would give it a 4.5, but that’s not an option so I rated it a 5.

Source: Google

★ 3

Went in for lunch, and ordered on the tablet. My food came out in about 10 minutes, was wrong, then took another 10 or so minutes to get the correct order. The food was to be expected, except when they put my nachos in the bag it fell out of the container. The manager there was very nice and apologized for the bad service.

Source: Google

★ 1

I genuinely think the worker inside fell asleep and isn’t making the food. I have been sitting in this drive thru for about 40 minutes now and it is not moving. This Taco Bell needs to be shut down immediately. I will never be visiting here again no matter WHAT time of day it is. Ridiculous, disgusting, awful, bad, terrible, horrible.

Source: Google

★ 5

Kudos to Christopher and his other coworker (didn’t catch a name)—2 guys who were super friendly and dealing with massive lines by themselves.

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★ 5

Quick fast cheap

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★ 1

Supposed to be open at 8 am stopped by at 8:05 no response at the drive though and the dinning room locked

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★ 1

The longest and worst experience iv ever had at a taco bell.

Source: Google

★ 4

Little expensive..

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★ 4

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★ 5

we had two orders in one car. the orders got mixed up and a drink was forgotten. christopher was the drive through employee and did a great job with his customer service. while very busy, he made sure to go out of his way and bring us our drink while offering us extra napkins as he saw one of us had an exploded burrito on her face. he deserves recognition!!

Source: Google

★ 1

DO. NOT. BOTHER. If you want to spend 25 minutes in the drive thru every single trip, this is the taco bell for you. NOT AN EXAGGERATION, it was 6:50-7:15. Just awful every time. I won’t be back.

Source: Google

★ 5

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★ 1

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★ 4

Decent,they got my order right.

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★ 4

It was a drive-thru so couldn't get too friendly but everybody was very nice and helped each other out.

Source: Google

★ 2

Genuinely nice folks, and food on par with expectations.... When in finally came. This place is chronically understaffed and it shows.

Source: Google