★ 1

Went thru the drive thru today..ordered #2 3 soft tacos no tomatoes a drink and cinnamon twists. When received Tacos were cold and mushy and about a 1/4 teaspoon if not LESS of meat in ALL 3. Seriously? AWFUL

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★ 5

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★ 4

Best taco bell I have had for years. Probably beat bang for buck from a fast food place. The cinnamon things are not worth it.

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★ 1

Unbelievable what they're selling as a Beef Burrito Supreme from this place. Twice now I've ordered and paid big freaking money via DD and there's almost nothing in them. It's like eating a tortilla with a little bean and a little beef in it... couple specs of lettuce and a couple pieces of tomato. Some crunchy foreign piece that wasn't even one of the ingredients and tasted disgusting. I spit it out. I paid for extra sour cream so I suppose that's worth one star. They sure could easily fold the burritos bc there's NOTHING in them. Whomever is managing this place is doing a terrible job. There are specific amounts of each ingredient they are supposed to be using, and this is NOWHERE near the amount. I won't waste my money here again. Horrible.

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★ 1

The new design is great. No front end staff to keep table clean up front. My Clorox wipe was brown after wiping my own table .

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★ 1

I travel for work at night and pass through Rhinelander. A few weeks ago I stopped at this Taco Bell and ordered a #6 (2 Chicken Chalupas Supreme Combo) but I asked for all beef instead, and just beef, lettuce, and cheese. They put sour cream on it as well, so that became garbage. I decided to stop there again tonight figuring one mistake wasn't a big deal. Again #6 with beef on all, just beef, lettuce, and cheese. This time they left out the sour cream, but gave me chicken instead so that became garbage as well. I'm traveling so I don't have time to go back and complain. CHECK YOUR FOOD BEFORE YOU LEAVE!

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★ 1

Found an empty gum wrapper in my food. Nasty

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★ 5

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★ 1

My girlfriend and I ordered two chicken quesadillas and got two cheese quesadillas with a little bit of chicken. For the amount they cost, the quality is very poor

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★ 1

They wouldn't wait on us and just ignored us till we used the stupid kiosk. Food was gross. Shoulda hit Jimmy johns next door.

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★ 1

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★ 1

girl. get it together. why are your employees so lazy.

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★ 1

Do better! placed a order online that online box and went to pick it up and all the food wasn’t in a box for 1, 2 all the food was thrown in a bag was very sloppy food was pretty much squished in the bag asked for it to be grilled, wasn’t…. The food was made very sloppy just really gross. Who ever the director is for that store location needs to do better with hiring people that want to work and not just hire people to fill in the position and train people better I work customer service and this here is very sad unprofessional food service! Placed two orders as well to be told we had to drive around the drive through again to just pick up the second order?! Really you guys, if you don’t like working there or doing “your” job then leave and let someone that wants to work, WORK! Really bad behavior, poor customer service, and clearly no good leadership. There needs to be a new shift lead that’s for sure and if there isn’t one then maybe the district manager should be coming in and cleaning house these workers/employees are hurting your bussiness and is not good for bussiness. Do better!

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★ 2

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★ 1

I have left a feedback with Taco Bell it’s self with my experience and how poorly my food was handled. The staff was rude when I explained my order was messed up over the phone, he hung up mid sentence. And I did not get an apology when I came up to the window and I waited in the drive thru when I went back for a good 3-4 minutes like they didn’t want to answer, and it took another car behind me for them to answer the intercom. There was two men who worked last night 8-13-25 at 11:47pm and a whole other man handed my food and was rude about it. I would like a refund. My food could have been handled better! And my experience could have been better to. ~Lucas

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★ 1

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★ 4

Average taco bell

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★ 5

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★ 5

Easy to use ordering menu. Staff hard at work. Clean , family friendly environment to sit and enjoy a meal.

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★ 4

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★ 1

The food at this location isnt great. anytime i get hardshell tacos here its always soggy, i love hardshell tacos but not here, the whole bottom literally falls off the taco everytime without fail. This place needs harder taco shells.

In conclusion go to any other local taco business if you want quality, i will give some stars for speed of service.

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★ 1

Rhinelander Taco Bell is horrible! Waited 10 minutes to order couldn't get anyone's attention! Ordered on the stupid kiosk. The people that work here can't read everything was wrong. If you order a drink you have to tell them to give you a cup otherwise you don't get it! Gave me the wrong sauce for my chicken strips the last three times I have been in! Where is the manager for quality control, to make sure things are done correctly!! Really irritates the hell out of me!

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★ 4

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★ 3

Ice cream is way to high.

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★ 5

Newly remodeled, food was excellent and not typical skimpy tacos. Made with love, good job Rhinelander taco bell!

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★ 4

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★ 1

Terrible customer service. Stood at the counter for 5 min needing assistance. 5-6 employees walked by, nothing... then the employee blamed me for them not getting me a drink cup with my order. It's a bummer this is the only t-bell in town. Will be severely limiting my trips to this taco bell!!

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★ 5

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★ 1

I went to get food and asked nicely if they would throw my extra cup away and she said against store policy and slammed the drive true window on are face after I just spent 33 dollars at there store very disappointed in the service

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★ 5

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★ 5

all of my stuff is really spicy for no reason, typically its normal the average meal i typically get. I got three special salsa packets which is like a dollar and eighty cents for three, and i only got one so i paid the price for 3 and got one. not to mention the guy at the window was super rude, he looked at me weird & kinda just had an aggressive demeaner. As much as i love taco bell, as much as this has happened, i no longer believe i will supporting **this** taco bell establishment. employees look either out of it { like they're on something} or they are simply rude. I hope taco bell goes back to the taco bell i used to know soon

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★ 1

Worst service ever. Very rude cashier. Drove up. Order when ready... 2 seconds later I'll take your order. One sec please ... well can I help you find something... one sec please I'm reading menu..... I can't hear you she kept saying. I finally rush ordered cause she was insisting I order immediately. Very impatient. Get up to window not one word was said snd she practically threw our bag at us. Terrible Terrible service. Order # 5f9a91 cashier riley

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★ 5

Hate the new design... almost sterile. Feels so unwelcoming, especially when the former design was so fun and cheerful. Now there's hardly any colour at all

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★ 1

Terrible service. I specifically said no guac on my food as I’m severely allergic to it and it could easily take my life. Called and the manager I spoke to basically laughed about it. I’ll never return here again and I’ll be sure to let people know to never go to this location. All the manager said was it was a mistake. Almost killing someone isn’t a mistake, it’s a life change that would greatly affect someone’s family.

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★ 4

Pretty good for a Taco Bell. Clean and neat. Bathrooms were quite clean and updated. Good job management! Go Hodags!

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★ 1

Well, tonight, I was on the phone with my other half, which currently drives truck. He stopped by the drive-through, and they were so incredibly rude to him. For no reason refused him service. It was very disheartening to hear how they treat people, a veteran at that. Either need some higher up, with morals, knowledge, and respect to come and train these lovely individuals or shut this place down.

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★ 3

We got there and I got spicy food, which u need a big drink for (or at least I do so my mouth does not burn off) well I got a number 7 with a soft shell taco (it comes with hard shell) and got a ba ha blast, well they told me that they didn't have any large in the the only cups that they had were small, I was craving there tacos and said whatever but then at the window they said, they forgot to order it, but other that that they were so nice about it

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★ 2

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★ 3

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★ 5

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★ 4

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★ 1

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★ 1

I drobe 25 minutes for late night dinner, paid $40 and waited in line for 10 minutes @11:36pm with no one in front of me for Cinnabons, 2 crunch wrap supremes, 1 gordita crunch, and a deluxe box. Only thing correct was the deluxe box (without a box and a squished and soggy crunchy taco), and the cinnabons. The gordita crunch and crunch wrap supremes had no nacho cheese, no lettuce and no sour cream. They looked disgusting and inedible. Photos attached. This sadly isn't the first time this has happened so I'm finally leaving a review. Wait until Merill, go to Eagle River or Minocqua. Avoid Rhinelanders location.

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★ 4

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★ 1

Made me very sick

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★ 5

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★ 5

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★ 1

We have been here 3 times this month, first time order was screwed up. Second time we had to have breakfast elsewhere because they didn’t have change for a $50. TODAY WE GO THERE ORDER BREAKFAST TO GO. We get home forgot a burrito, cinnamon bites and a hashbrown. I called them and they told me to drive back. Not my screw up it’s yours. They told me too bad nothing they can do. HORRIBLE RESTAURANT. THEY CARE ABOUT NOTHING

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★ 1

Went into the store to order so that nothing would be missed. Well low and behold they forgot items. They forgot a hasbrown and cinnamon bites. They were also complaining about the customer before us that checked his order to make sure he wasn't missing anything. Well we should have followed his lead on this. Awful costumer service. I'm at least 3 miles from the store so no I don't want to come back and get my missed food that shouldn't have been missed in the first place.

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★ 4

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★ 1

Wish I could put a zero star for service! Wouldn’t give us our drinks even though we asked!

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★ 4

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★ 5

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★ 1

To slow!!! 25 minute wait for food.

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★ 1

Wouldn't eat at this Tocobell again. Order with the app but the staff forgot our drinks. I was ignored standing the counter, my husband had to go behind the counter to get service.

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★ 5

All of the employees are always very kind and courteous. Very impressed with the team work!

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★ 2

The food was soggy and seemed old.

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★ 5

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★ 5

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★ 5

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★ 5

Quiet location with good food. Order fast and fesh.

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★ 2

Ordered online a few times now and have issues with the order from time to time.

Today they missed almost half my order. After driving back across town to get the other half of my order they couldn't be bothered to offer a taco or nachos or anything for that matter.

Really gone downhill in the last few years.

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★ 4

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★ 1

Absolutely the worst that we've had, If we wanted a salad we would have gotten one, literally about a tablespoon of meat and rest was lettuce!! I will drive to antigo for Taco John's

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★ 1

always messing up my order.

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★ 1

The cashier inside was so rude to us we were here on 10-24-24 at around 1130 a.m

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★ 5

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★ 5

Taco bell is always a hit!

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★ 5

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★ 2

Store was dirty. Tables hadn't been cleaned. Windows were filthy. Counter person was rude, ignored me when I went back to ask for something. One young man who brought out the tray was pleasant.

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★ 1

Only people in the joint. Ordered 3 items and not a single items was correct. How?

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★ 5

Quick and easy, rarely mess up my orders and always make it right. Thank you!

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★ 1

Mid food, disrespectful workers, every single table messy.

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★ 1

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★ 5

Fast and cheap!

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★ 2

a burrito and a taco no drink 10$ and everything is smaller that's ridiculous for fast food

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★ 3

Ordered burrito and spicy potatoe taco eyeball was still in taco fast service

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★ 2

Food is cold staff is rude have no manners for anyone sad excuse for a family restaurant there's nothing good about this place they permanently ruined it for the tacobell franchise

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★ 1

As a vegetarian, I recently had an unpleasant experience at your establishment. Despite ordering a crunch wrap from the vegetarian menu, I was unfortunately served a beef wrap. This incident raises concerns about the accuracy and reliability of your menu labeling, which is crucial for ensuring customer satisfaction and trust. I kindly request clarification on the purpose and significance of the vegetarian menu if such errors can occur.

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★ 5

Great place for eating tacos

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★ 3

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★ 5

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★ 4

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★ 5

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★ 1

Employees were very rude. They were all out of large cups and I asked for one and they rolled there eyes. Soon after getting my cup, my food came and it was completely wrong. I had to go up again to tell them what I wanted and they brought it out. I soon realized they forgot something else so I had to go up again. The place was very dirty, dirty tables, trash, and a person who was redoing the seat cushions. This is one of the worst taco bells I have ever been to. Don't waste your time there. Go to a different one.

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★ 2

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★ 1

The food was good until I found a piece of hair in my food. Haven't been there since and will never go back.

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★ 5

I often use the drive thru...they are always friendly and super fast, even when they are very busy.

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★ 4

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★ 1

They can never break 100 dollars bills

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★ 5

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★ 4

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★ 1

i hated what i got because i asked for no sour cream right? i said “no sour cream either” and what did they do? put sour cream on my taco bro. i can’t even eat sour cream, but i didn’t realize the sour cream was on there because taco bell has never messed up my order once, but i eat the taco, and there sour cream. i threw up because sour cream makes me instantly throw up

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★ 5

Late night crew was awesome and fast!

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★ 3

Another Taco Bell... A lot of this fast-food chains are the same. That's why I'm giving a 4-star rating, the food was a little better than other Taco Bells I've been too. So far, the atmosphere is basically the same and service is kind of slow. (Could they be understaffed?)

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★ 5

Hot food fast service

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★ 5

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★ 4

Was good food!

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★ 2

I go thru the drive thru usually order Xtra meat and onions my standard order they never get it right I receive a normal amount of meat and no onions I had hoped for better from my local taco bell

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★ 3

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★ 3

The food quality has gone down and the price of food is gone up. I just don't think you get your money's worth at Taco Bell anymore

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★ 3

Don't really care for ordering from a kiosk board but not horrible due to having 6 people on the same order. Also there was a girl with blondish hair who was dropping the f bomb multiple times while we and other people were waiting for our turn at the soda machine. Then they shorted our order 1 item and when she came to hand me the item was pretty rude and crabby. Not really impressed with her. Probably be a while before I go back there again. Lot's of other options for food in rhinelander.

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★ 5

Got to have alittle Taco Bell every once in awhile.

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★ 5

Good food, good portions, reasonable prices, good service.

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★ 4

Liked the new Cantina product.

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★ 5

Updated review as it's now open later than 5pm

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★ 2

The steak nacho box was awesome, but the service is slow, and none of the workers except Betty smiled. And this was day 3 of going there to see if they'd smile. The second shift is the bomb!! Great fast service, and super friendly! Your second shift manager deserves a raise! Great job, and great employees

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★ 5

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★ 5

It's TACO BELL. Need I say more.

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★ 3

They always mess something up 🤬

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★ 3

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 2

I waited at my table for 13 minutes for my food. It wasn't that busy inside or at the drive thru. It seemed unorganized!! My diet Mt dew was like water. The tables were dirty as well. Maybe they were under staffed but either way I won't eat there again 😩

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★ 5

The only negative part of my experience there came after I ate my hardshell taco. I was almost finished with my cheesy gordita crunch and found a long human hair in my food. I didn't complain about it. I just moved on with my day.

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★ 5

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★ 2

Waited 10 minutes for someone to finally take our order. Waited another 15 for the food. Dining area was freezing cold. Stopped during a long trip for "fast food" and it made the drive even longer.

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★ 5

Ordered a large special order and they didn’t complain or get it wrong. It was perfect and they were friendly.

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★ 2

Kiosk only makes such an AI experience. Food was ok, as if they don't care about who's ordering what. Tacos and burritos were small, group of 5 came in with cash and left, no cash sales available. Might as well been a vending machine

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★ 4

I went through the drive thru and the lady was friendly and fast. The food came out quickly and it was less than I remember which is always a huge plus. I am so glad they had their chaululpa boxes.

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★ 5

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★ 5

Wow just, the staff here really makes u feel like u R old friends I think Wendy and Lara are amazing with their patience and understanding. Riley and Christina u guys were fast on my big order thank u. I will be coming back every week with the same big order and hope to see my favorite servers will be there

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★ 4

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★ 4

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★ 3

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★ 5

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★ 5

Love the food, service was fast, employee was kind, patient and cheerful.

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★ 4

When I go through the drive-thru I ask for extra toppings on my meals and I rarely get them seems like they don't want to put the extras on there I had to take one order in just to get what I had ordered and paid for but all in all I do like Taco Bell

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★ 4

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★ 5

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★ 5

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★ 4

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★ 1

60/40 they forget one of your items

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★ 4

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★ 3

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★ 3

Great Taco bell!

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★ 4

Lovely team of people working there. The drive thru lady is always super nice.

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★ 1

It was horrible.
I will never go there again.

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★ 4

Twice in a row no sauce came with my order. It's on the receipt and not in the bag.
Spicy potato tacos are OK

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★ 5

First time for breakfast at tbell. It was very good . Some kind of crunch wrap thing

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★ 4

The lady that helped me was awesome.

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★ 2

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★ 5

Great food just how I remembered it!!

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★ 2

It was a rough day for some reason...assumed manager was in the office in plain view on her phone and computer. It took a good 20 minutes to get my order. The two line cooks that I could see along with the cashier were excellent.

As far as food choice, I had 2 Chili cheese burritos (not on your survey or app). A hard taco and soft taco supreme and a small mt dew. Cost was over $13. That is CRAZY for fast food. I remember when Chilitos were $.79 and tacos were $.49 and $2.30+ for a small fountain drink...seriously? Do you know your food cost? It is less than $.10 for a fountain drink, maybe $.15 with the cup, lid, straw, and ice. What the hell with the price JUMPS😳.

Your App is junk and your rewards are worthless. Check out your competition...???

Finally the game you currently have about bringing back past items for a limited time and running out of ingredients...again what the hell? Is this like dangling the 🥕?!#$

Pretty much done with the games TB in s playing. Used to be a weekly stop, maybe more to a 4-6 week stop. Sure I am not the only...wonder if the price hikes are working...???
.

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★ 5

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★ 5

Food was hot and the service was fast!

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★ 1

Absolutely the worst Taco Bell experience I’ve ever had. Insanely slow, took over 30 minutes to get my order of one meal. Disgusting looking people, and they even forgot some of my order.

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★ 1

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★ 4

Went thru drive-thru, wait wasnt long especially durning early lunch....Food was good, they forgot my fork(fiesta potatoes) but other than that it was great

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★ 5

Food was absolutely delicious and came out very quick.

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★ 5

The $5 box was great. It had a lot of food.

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★ 1

Don’t waste your time it’s drive thu only, better off going to kwik trip across the street

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★ 1

This store is drive thru only now as a truck driver that used to eat there 3-4 times a week because of parking out back I have had to take my business somewhere else

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★ 1

Was forced to go through the drive-thru. Not easy to do when you're trying to feed the kids at the same time. Didn't get the order right because they were busy laughing over the speaker on the inside very unprofessional. Online says that they have dine-in or drive-thru. Completely wrong and incompetent to change it

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★ 2

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★ 5

I'm disappointed they no longer have their fries..

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★ 5

I hadn't been here in years and I have to tell you the $2 meat and cheese burrito was a heck of a deal, warm and soft and good hot sauce.
I'll be back when I get the chance!

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★ 5

The food is always hot and delicious every time! The only issue I have is the soda. The Pepsi zero taste like cleaning fluid. Pepsi is not much better. Taco Bell used to have the best soda around.

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★ 3

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★ 3

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★ 1

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★ 1

Horrible drive-thru. What a mean lady. She never said a single word to me. So sad that we are scaping the bottom of the barrel for help.

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★ 2

The food is really bad

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★ 2

the owners of this place are complete failures, their hours are never consistent, they fire good managers, and now can't seem to keep ahold of enough employees that im sure they dont pay well enough to keep anyways. taco bell has been sketchy here for many years, but lately its just incredibly insane how this is still going on, (dont order through doordash you will make your dashers angry) their hours are currently 11am to 6pm drive through only, and they are not consistent with food quality.

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★ 2

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★ 5

Fast Service. Nice employees.

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★ 5

Tacos

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★ 5

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★ 5

Absolutely love this team!! You can’t get it anywhere else!!

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★ 1

Not friendly lady was very rude. They seemed to always be out of the good stuff very sad.

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★ 1

Worst taco bell ever!! 🤮Never know when there going to be open either close it down.

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★ 1

Can't go inside

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★ 1

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★ 1

Closes at 6 but you can still order online with no warning. I had a $40 online order and all I got back was a $10 coupon.

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★ 5

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★ 5

Great food!

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★ 4

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★ 4

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★ 4

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★ 5

Great service and great food!

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★ 4

Quick, accurate service.

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★ 5

Service and atmosphere lacked, but because of the price and and tastiness of the food, I will be back.

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★ 4

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★ 1

If I could give this staff a 0 Star I absolutely would, probably worst experience I’ve ever had at the rhinelander Taco Bell. But start with the fact that when I went to go pay for my meal, the woman at the drive-through window, who I believe was Megan o or at least that’s what my receipt says. Threw my leftover $.96 at me. She then SHOVED my soda at me causing me to almost drop by drink. And I was very Rudely given my food in a crumpled bag … and told “bye”

I then get back to my job, and open up my bag only to find none of the tacos properly wrapped up, my quesadilla was in a ripped bag ( so unsanitary) also the cheese wasn’t even completely melted in my quesadilla . I also paid for 3 sour cream sides and only received 2, one of which was open in the bag.

Common Taco Bell, up to $18 an hour and I can’t even be treated decently or have nicely wrapped food. Do better.

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★ 4

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★ 1

Got 2 deluxe box never got the burritos

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★ 4

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★ 4

Great everything,but too expensive.

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★ 4

Probably the best Taco Bell I've ever been to. Extremely friendly staff.

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★ 4

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★ 1

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★ 1

Drove 2 hours to get here. Just to find out there closed at 6pm. Taco Bell has definitely lost there origins and became mediocre

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★ 1

Absolutely pathetic. How does a business model align with closing during peak business (6pm!?!?) Drive thru is a joke- they'll make you wait a half hour to tell you they're out of everything. Do us all a favor and reset. Dismal.

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★ 5

11 21 22
12 o clock pm.
Girls running the register had great energy.
Also the shortest wait at this location yet.

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★ 1

Pretty funny experience. Everyone who walked in andvcame to the counter to order was ignored. People came and people left with still being hungry.

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★ 5

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★ 5

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