★ 5

Its Taco Bell of course the food is not a 5 star but what is is the staff. A few weeks ago I went to the drive thru after a night of debauchery and shenanigans. And they are always so great a 3 am as I do this every Friday and Saturday...what can I say I love karaoke and on the weekends I sing like a song bird who was hit by a bat...any ways...As I was slurring my speech I opted to order from the app...cuz I barely understood myself...we went home and my Chalupa was missing!!! I called at 3 am and THEY ANSWERED...they said they would replace it. Today I ran in to get it and without hesitation they made it didnt ask my name and said here you go...so thanks Taco Bell for making sure my drunk ass is fed and for making sure you fixed your mistake...if you ever want to come sing with me...bring a Baja Blast and come to Limanski's Pub on 89th and Greenfield in The Dirty Stallis and sing...my man's the karaoke host....we can sing a duet! "ITS RAINING TACOS"

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★ 5

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★ 4

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★ 1

Do not ever go here. Waited 42 minutes in the drive through for my already paid for online order. Workers standing around and laughing. Just unacceptable. DO NOT COME TO THIS LOCATION!!!

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★ 5

Good experience all around.

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★ 5

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★ 1

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★ 3

Went there the other night and waited over 20 minutes in the drive thru. They were completely under staffed and even said at the speaker that they were very under staffed and it would be a long time. The guy toasting up my husband's food only pushed one sides timing button which I could see through the window when I was paying ever though there were two items and he didnt even cut them into triangles which its supposed to be cut into. They need to hire people,it was not a great experience and numerous cars drove away because the wait was so ridiculous.

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★ 4

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★ 5

Friendly staff. Great place to get a late night snack

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★ 3

Average

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★ 5

Honestly, I don't typically review fast food restaurants unless they are really outstanding or one of the worst experiences I've ever had. In this case this Taco Bell was one of the best fast food experience I've had in a long time. My husband and I had to drive to our son's soccer game 40 minutes away from home, and decided to stop on the way to grab a bite to eat.
The employees were so courteous and mindful of their customers, I was very pleasantly surprised. The food was very good as well, the taco shells seemed especially fresh, very crisp and not greasy.
I don't know if I will be back that way, but if I do, we agreed that we definitely go there again.

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★ 5

The best tacobell in the area bar none. Quick service and friendly staff.

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★ 5

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★ 5

Came in around 11am on July 27th. Best Taco Bell Ive had in years. Filled the tacos perfectly, not too much spicy sauce, mexican pizza ingredients well distributed, clean inside the restaurant. Kudos to the team

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★ 1

Food was bad 👎

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★ 4

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★ 3

Good food for a good price. Service is slow. They concentrate more on the drive thru and door dash.

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★ 5

Today, I went into Taco Bell to pickup a mobile order. I was greeted by two smiling employees by the name of Marcus and Michael. Two friendly faces who were quick to address my questions about my food. They truly heightened my Taco Bell experience and brought a smile to my face. Thank you Marcus and Michael.

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★ 2

What's going on at saukvilles Taco Bell? Ordered a 12 pack of hard shell beef tacos. And the shells were broke throughout the bottom. All 12. And when you did take a bite the shells just crumbled. Is Taco Bell trying to pawn off expired shells?? By Management?

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★ 4

they were extremely short staffed - heard one of the workers say that they were short 3 people today. lines were wrapped around the building and about 10 people in the lobby. we waited about an hour in the drive thru but the lady at the window was extremely apologetic and gave us free drinks for the wait. it was worth the wait though because their food is better than any other taco bell in the area

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★ 1

two workers at evening rush hour is crazy, waited for order more than 70 minutes 06.24.25

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★ 5

I used to not like coming here. Recently the 1st shift crew has their operation in order. The manager there has the team performing at a high level that I have not seen there before. He is super nice and has good rapport with his team. He proactively sought out a clarification on my order and nailed it. I also saw him fix a situation for another customer. The workers were in good spirits and very personable. I'll be back.

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★ 1

>35 minutes from the time we placed our order, until we received our food. Some of the staff were rude. By the other reviews, this is a typical experience for this location.

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★ 5

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★ 5

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★ 5

The best Taco Bell I have ever been to ever in the entire country. I have never been to a Taco Bell with such consistency, quality and good customer service

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★ 4

The food was good - quite the wait. The staff were as nice as they can be when they we working their rears off. Very friendly.

They made a mistake on my order. I ordered two drinks and only received one cup. Normally, I would have corrected the mistake, but honestly, these employees had A LOT of things to do. My missing soda wasn't going to kill me.

I don't like to order from a kiosk, but that's the way it works now in a lot of restaurants. I stop here maybe once a year. I look forward to my next visit.

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★ 1

Came to get 4 Tacos nothing hard and asked for Diablo sauce at the speaker. We were not given our Diablo sauce and then got greeted with the worst customer service ever. Red headed/ginger old lady was the rudest employee ever. Maybe it was because I forgot to ask how she is doing? But she mumbled under her breath why are we asking for sauce and gave us the worst look ever and then slammed the sauces in my hand and slammed the drive through window on us. If you aren’t going to be nice to the people who pay your paycheck then why are you hired there? Put the fries in the bag lady you work at Taco Bell. Learn your morals and be more kind in life maybe something will go your way. Not coming back because of her.

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★ 1

Worst service and food. Crunch wrap tasted like chemicals took it back they remade still had same horrible taste then refused to give money back or make something different per Amanda.. also wanted to include the meaning of RANSID as no one could could even say the word

What does rancid mean?
"Rancid" means having a stale, unpleasant smell or taste, often due to the decomposition of fats or oils. It can also describe something that is offensive or distasteful. The word is commonly used to describe spoiled food, particularly those containing fats like butter or oil.

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★ 5

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★ 1

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★ 1

Doors were locked at 10pm despite being able to see multiple people inside eating, as well as their website saying the dining room is open until midnight. In the span of 2 minutes I saw 5 different people try to enter the dining room besides myself, so this is affecting multiple customers. Other reviews on here suggest this is a common occurrence as well, which is highly disappointing.

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★ 5

Not crowded, fast service

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★ 1

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★ 1

I love the food at Taco Bell but unfortunately my experience was an atrocity. They locked the doors after I placed a in store order. Had to wait over 40 minutes for a single burrito. This wasn’t the first time they locked the doors. I will not be back to this location.

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★ 1

I absolutely love taco bell, and this is the closest location to my home by a long shot. However, I cannot find it in myself to come to this store anymore. Every single order I have placed, there has been an issue. Either a forgotten item, a missed substitution, or a 30+ minute wait time. Today, I placed an online order to be picked up in store, since I figured the drive through wait line would be long. I showed up and the interior was locked, so I had to come through the drive through where I was told it would be a 20+ minute wait. A 20 minute wait for an order that I placed to be picked up at a specific time nearly an hour ago is ridiculous. I understand that the workers can’t do much about the wait times due to being understaffed, but locking the interior before 9pm is ridiculous. With the amount of errors and inconveniences in all of my orders, this store just simply isn’t worth my time or money anymore.

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★ 5

They always get it right.

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★ 5

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★ 5

This Taco Bell always has good food. This Taco Bell always has fast service. This Taco Bell always has plenty of sauces. This Taco Bell always has Baja blast. The employees at this Taco Bell are always nice and polite. The bathrooms at this Taco Bell are always clean. The tables and chairs at this particular Taco Bell are always clean. While this Taco Bell is busy, the service is always fast. I always have a great experience at this Taco Bell. This Taco Bell is my favorite. ❤️ ❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️ I wish I could work at this Taco Bell. It seems like they have a fun working environment. While still maintaining good service. This Taco Bell has the digital ordering boards/Screens. Which are quick and easy to learn. I love this Taco Bell so much. I go there with my mother. It’s her favorite fast food restaurant. I have good memories of going through this Taco Bell with my mom. If you gave my mom a choice between two fast food restaurants, you always choose this particular Taco Bell. My mom usually gets a root beer. Which I don’t understand because the only reason to get a soda at Taco Bell is for Baja blast. I tell her that, but she’s like root beer is my favorite. I just smile and get Baja blast for myself.

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★ 1

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★ 1

Do not go here. You’ll wait an hour for your food.

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★ 1

I’m not one to write this type of review, but service at this location has got to be addressed. Back in the day Taco Bell was known for is rapid service, like 2 minute turn around. Today we had to wait over 30 minutes for our food. Got here and not one person was served, 4 in front of us. No sense of urgency. No explanation. Complete lack of accountability for anything going on. Can even order through an employee, have to use kiosk. Will likely not return again until this is resolved. Sad to see mismanagement causing these results. Should get 0 stars but give it 1 as food was okay, order was not complete either. Very disappointing and time consuming.

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★ 4

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★ 4

Pretty good food, a little pricey for what they have

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★ 2

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★ 2

Went for lunch earlier at around 1PM. The lady behind the counter was very nice but boy, the kid preparing the food had some issues (seemed paranoid or wanting to pick a fight for no reason). I was just talking with my father and our eyes must have crossed paths with his for a half second, so he asks us "you guys got any problems?" We just respond saying "We were just talking, nothing against you", to which he then aggressively says "Yeah, whatever". He then proceeds to just throw our food on the counter once it was ready as well as my dad's drink. I would have ate more, but didn't feel like it cause honestly I was afraid he was gonna spit in my food or something judging from his attitude. The kid I am talking about has curly black hair, skinny, in his late 20s, about 5 foot 9. Think I will look and see if he is the one preparing the food before eating here moving forward.

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★ 5

The best Tbell experience I’ve had in some time, thank you for a fresh and well made order. Would definitely go back to this location 10/10

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★ 2

Ordered a rice bowl with extra rice in it

Get home and there’s NO RICE and all lettuce!!

Called them and no answer !

This Taco Bell never can get a order right and how do you give a customer that ordered extra rice ALL LETTUCE and no rice

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★ 5

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★ 1

They made me wait 4 minutes for fresh fries and then gave me a cold fry and a hot fry. Extremely disappointing. If you're going to make me wait, give me both hot fries!

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★ 5

Haha y'all going late night and bitching about waiting is all i can grasp
Make your own food or deal with people quitting and constantly needing to rehire to have someone in a store

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★ 1

longest drive thru times i’ve ever experienced, especially considering they only get my order right only 25% of the time.

most likely understaffed, probably for the wages they pay nowadays, cause who wants to work at this dump willingly?

and they’ll get away with it cause where else are people in this town going for cheap texmex? nowhere, so you’re stuck with them

get new management or shut down like everything else here.

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★ 2

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★ 1

Absolutely horrible I can’t understand people coming here to get food and quality and the service the worst I ever seen. It’s taking forever to get the food.

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★ 1

Did a mobile order through the drive thru, waited 15 minutes for 3 cars to order, waited another 10 just to tell them I had a mobile order. I’m still at the window waiting for my food and it’s been 15 minutes. The manager was screaming at his employees. Not a good Taco Bell.

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★ 1

This is the second time. You order in the app with in store pickup. You get there and the lobby is closed and you have to pickup on the drive thru and the line is 10 deep. If this is the case, update your app and say the lobby is closed

The last time this happened, the lobby was closed and there were "workers" laying down on the seats with their eyes closed

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★ 1

Whoever was working tonight should be fired. I was in the drive thru for 30 min and they didn't take a single order. The same car was at the window when I gave up and drove away without ordering that was there when I pulled up. I guess it's to be expected from taco hell employees.

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★ 3

This Taco Bell used to be one of the best. It had been the absolute slowest, but it's starting to earn back my good graces Food is good. You're getting back on track.

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★ 1

Food is fine, but when hours are not consistent, dining room constantly closed, items forgotten in order, and 30+ min drive thru wait time even when I order ahead in the app…. That’s crazy. Multiple rough experiences at this location. They are losing business constantly just for the drive thru wait time.

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★ 2

Came in for food with my son. His soft shell tacos were ok. The portions were a little small. I ordered the Mexican Pizza which I usually love. This time, I could tell that the shell was cooked in very old, dark oil based on the color and bad taste.

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★ 1

Went to pick up an online order and had to go through the drive through. This whole ordeal took about 30min.

Seriously, 30 min. When I got there, the line wasn't blown out, there were a few cars. For the first car to move, it took 20 min.

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★ 5

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★ 5

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★ 1

45 minutes waiting in The drive-thru is ridiculous, dining rooms closed. We got to just close this place. Still sitting here in line.

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★ 5

David was awesome good customer service very friendly and outgoing this young man needs a raise or needs an advancement. His customer service was phenomenal.

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★ 5

Ordered in during a family roadtrip. Food came out hot, accurate and tasty. So many TB’s skimp on the protein, but not this one. The team brought our food to the table and checked in twice to make sure we were satisfied 👏👍😁

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★ 1

Every time I try to order food late after 10pm. The service is awful. I'm here in drive thru right now and I've been waiting over 20 minutes for my order to be taken. No one has taken my order still. We've been saying hello to the order machine consistently and no one has responded. This is the worst taco bell I've ever been to in my life. I'm never returning here ever again.

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★ 4

Dining room was closed due to staffing issues.

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★ 3

While consistently busy and understaffed, this Taco Bell makes up for its shortcomings with friendly staff and good food. Beware of long lines in the drive-thru -- wait times may be 30 minutes or more.

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★ 1

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★ 1

Terrible service, I ordered at 3:58 and received my estimated pick up at 4:39 got here around 4:35 but they had claimed they lost the order. We ordered through DoorDash pick up and they still don’t have it done at 4:51

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★ 1

Want to give 0 stars but I will give 1 as I did get a refund and my food. Waited 1 full hour for my order. I am not one to make a scene in public or restaurants but finally had enough after waiting for 45 minutes for fast food. Another positive was that they were actually staffed with 4 or 6 people. Just no urgency in filling orders, mobile and door dash orders slowing them down more. Instead of immediately apologizing and speeding up the order, i and other customers were met with anger and excuses. I finally told them to scrap my order and refund me the $50. Yes $50 for 4 people, prices are ridiculous!
The manager did finally calm down, apologized, got my order filled and refunded me for the extremely long wait.
I know finding employees is difficult but at least communicate with your customers that are waiting forever for their fast food order. Communication goes a long way

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★ 4

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★ 5

This was Incredible!

From the time that we got out of our car, ordered at the kiosk, had the shift manager offer us our drink cups as we passed the counter, then filled them and took a nearby table...the food was ready!

Five Minutes! (start and finish times from my phone)

Five Minutes! Car to Food in hand!

The shift manager, a Mr. Pope, was everything that a training video would say...

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★ 1

Waited over twenty minutes for two food items when we were the only people in line and workers looked visibly high

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★ 1

This place really needs a step up. Waiting half hour in the drive through and that was only because a few people in front of me left before getting food! When I got to the window, they communicated very little and after another 5 minutes at the window finally couldn’t figured out who I was after asking my name over and over. After reading some reviews it seems that the training is horrible, and that door dash is ruining our wonderful Taco Bell taking priority

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★ 3

Just meh. A chicken and a steak burrito, $15 and less than average taste/quality.

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★ 3

Workers in back were listening to loud, inappropriate music, some standing around. The drive-thru person had long, greasy-looking hair that was unrestrained. Twice, he brought orders to the front and tossed them onto the counter. When asked for drinks, he acted put upon and didn't respond when thanked. 34 minutes to receive my food.

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★ 1

I will be calling corporate this store needs to be shut down or they need to get rid of the employees they have I've been in this store and have ordered door dash the time I was in the store I was with my girlfriend and my girlfriend was laughing and some guy who was working started mocking her now this was about two weeks ago I'm guessing he still works there and then the two time I've gotten door dash from this Taco Bell I've been missing half my order now I now people who work there they don't like me don't really care to be honest but it's the fact they can not be professional they rude spiteful and very immature the people who work there I've also gone threw the drive threw and have literally watched them walk around as I'm sitting there waiting for my order to be taken for over a half hour the service here sucks and if anyone says different most likely it's someone works there or is friends with someone who works there I know for a fact they do that because I'm the past I had friends who worked there ask me to do so just to improve there rating a bit.

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★ 1

The wait is ridiculous. I've been in the drive through for almost an hour. If my daughter didn't want tacos there is zero chance of still be here. Absolutely ridiculous, and it's EVERYTIME lately. It would be faster to drive to west bend and back.

Don't know why I decided to try again.... I was the only one in the drive thru when I arrived. I ordered right away and it took 33 minutes to get a value box and a taco. Every single item i ordered was smashed. Absolutely ridiculous.

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★ 1

We waited in line for twenty minutes & finally left. Very poorservice

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★ 1

45 minutes in the drive thru. One party inside and one car on front of me. If you cant handle the door dash orders, you need to stop accepting them. The people CURRENTLY IN FRONT OF YOU take massive priority you absolute mooks.

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★ 1

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★ 4

Everything was great! Sweet deals on the app. We didn't get napkins.

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★ 1

Un solo empleado, baños sucios, no acepta comer en el local… un desastre

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★ 1

Guess they don’t understand no lettuce. Never had such bad service and received broken tacos. At least they got the fries right I guess

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★ 3

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★ 1

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★ 1

The last three times in a row that I’ve been here including currently, I have waited a minimum of 30 minutes in the drive thru to get my food. I don’t know if it’s staffing issue or if the workers are bad. But something is horribly wrong. Currently have been waiting 45 minutes and this appears to be the new normal here. Can’t recommend.

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★ 5

Taco Bell is always available for late nite eating. I have never had a bad food experience with this Taco Bell.

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★ 1

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★ 1

Went into the place stood there waiting for someone to come take my order some guy cane out telling me to order on the kiosk ended up walking out, you guys get paid to do a job not to stand around and have it easy it's a a shame you guys get paid but don't do your job last time I cone to this place

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★ 1

This is a fast food restaurant, right? Am I missing something?!?!

We went in, ordered at the kiosk, and went to sit down and wait for our name to be called, as instructed by the kiosk. It was 7 pm on a Friday and there were 2 other people waiting and 3-4 cars in the drive through.

After 15 minutes, I checked my credit card app to make sure the transaction had gone through. After 30 minutes, we went up and asked for the cups for our beverages, I also asked how much longer it would be, and I was told it was going to be “quite a while yet”, as there were Door Dash and drive through orders piling up that take priority. I asked if we could get a refund, and was told I needed to wait for a manager.

After waiting 45 minutes for our FAST FOOD tacos, we finally got a refund and left. Unreal. Apparently if you actually want to eat Taco Bell you have to drive through. Otherwise you just get to sit around and listen to the kitchen gossip while you smell everyone else’s food.

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★ 1

Unbelievably slow. Literally waiting like 40 minutes for “fast food”. Do yourself a favor and don’t bother wasting your time here.

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★ 1

Employees are rude. Food is inconsistent. And if you doordash your food your lucky if you get it. Drive through times are very very long!

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★ 1

Garbage.....

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★ 5

Ben IS THE MAN!

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★ 2

We could only order from a kiosk. The staff were TOTALLY not even welcoming when someone walked in. They were talking about personal things. Tables were dirty. The sauces were skimpy in the containers.

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★ 1

"We out. Nah we out. Nope." Man it's 12:15, make it! This ain't Popeyes in the hood.

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★ 1

Waited 40 minutes for food. I just left absolutely dysfunctional.

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★ 2

Restrooms filthy! Hate the kiosk. Employee yelled across the restaurant that we had to use the kiosk. Extremely rude to other patrons to the extent they left. Not an inviting atmosphere as they were yelling in the back. Won't be back.

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★ 5

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★ 1

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★ 5

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★ 5

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★ 4

Actually good tell in the 30 mile area.

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★ 1

Took forever in the drive through
About 15 minutes to order

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★ 5

6/17 Alex K. Best customer service, slightly backed up, but normal for a busy location. Handled MORE than well for such. Great personality!

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★ 1

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★ 5

I don't usually give fast food places 5 stars, but this was the best taco bell I've ever been to. Friendly, fast, and full tacos!

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★ 1

Very poor attitude of employee at drive thru and got food order incorrect.

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★ 4

Prices too high for what you get.

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★ 5

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★ 4

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★ 1

Terrible was over 30 minute wait on Drive thru to get 3 soft shell supreme what should be called MINI TACOS service was terrible person at window had underwear hanging out pants hanging down all around terrible experience !!!

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★ 1

The steak tastes like dog food. Not kidding.

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★ 4

One of the better Taco Bells I've been too. Food was very good and fast. Need to put a sign up if dinning in that you need to order with the kiosk. Didn't realize it till we were about to leave. Actually, the woman in front of us left. Dine in area could be a little cleaner, but have seen worse. Otherwise, was a pleasant experience.

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★ 1

When walking in to order there was a older lady who didn't know how to use the kiosk and she was told that it's not that hard and easy to do and the ponytail gentlemen just left to go back over to the drive thru area after also telling us at 7:00 pm on Friday he couldn't take orders cause the drawer wasn't set up.

The best of this trip then came while ordering the employees in the back began to discuss how being gay was bad and that they don't have anything against it but it's just not there cup of tea, after this they decided to then talk about drunk kissing people and how it's sometimes fun to do it to multiple people in a night...

The then kicker of all this was the two girls making the food were sucking on lollipops while making people's food at this point we stopped our order and just left...

I would like a response on how you plan to handle this situation going forward considering your employees are literally speaking about things that have no place in the workplace..

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★ 1

This location is probably THE WORST Taco Bell in the country!!
The food is never correct or of any kind of quality.
Staff is horrendously rude and treats you like you're interrupting their social media time. Manager Magdalena set a fantastically bad example by getting profane and trying to reach through the drive thru window to fight because the poor quality of the food was brought up...what a classy lassy!! This location needs a massive internal clean sweep!! I understand why this place has more negative reviews than normal..the only positive reviews are from store employees, trying to save face.

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★ 4

What can I say it's taco bell.

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★ 4

When they have enough staff to get you in and out it's very good. Staff seems to be having fun, just not enough of them for routinely quick service.

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★ 5

It’s Taco Bell, the food is really good and I can’t complain

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★ 1

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★ 5

Chantz is awesome that is all

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★ 1

If they actually got your order close to being right it would be a miracle.Had it happen enough now that I'm done.

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★ 1

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★ 1

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★ 5

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★ 3

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★ 5

These guys always knock it out of the park!! With fast food joints failing daily and just lacking any bit of quality in the already lower quality food... The employees at this location are already friendly and they always get my orders right. When i came inside to pick up my online order the other day one of the employees had to bring their baby to work. The baby was safely sitting outside of the kitchen in a booster with toys... some may see this is bad, but as someone who worked hard like that it's a sign of a good employee... They came to work even though they could have stayed home with their baby. What a good character! Keep up the good work guys!

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★ 1

Waiter in line for 40 minutes. Just sitting there. Didn’t even get our food we just left.

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★ 2

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★ 1

I ordered the California breakfast Crunchwrap and requested avocado with it and didn’t get it. The Cinnabon delight coffee was watered down and disgusting. The crew was rude.

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★ 5

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★ 5

Nice and neat😁

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★ 1

Terrible Service! Slow, always a long line. Nobody will talk to you inside. They just stare at you. I’ve never had a pleasant experience here. It’s not called fast food when you spend 45 minutes in the drive thru.

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★ 1

Terrible service, employees smoking/vaping while making orders but yet “Amanda assistant store manager” can’t get an order right, wanted to get physical in the drive thru, can’t give a name or phone to speak to anyone hire up. Absolutely absurb service . Do not recommend, ever.

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★ 1

5:27 by pm and the inside is closed wanted to order without waking up the baby

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★ 1

Tear it down and build a Del Taco. Don't reuse the building, it's cursed.

No complaints about the employees, just the awful franchisee.

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★ 1

Totally dumb people at counter , no dine in . Worst teco bell location i ever visit .
11/ 1/2023 . Don’t go there

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★ 3

Taco Bell is a popular fast food chain that specializes in Mexican-inspired cuisine. It offers a unique and diverse menu that sets it apart from other fast food options. If you're a fan of bold flavors and crave Mexican food, Taco Bell can be a great choice.

One of the standout features of Taco Bell is its affordability. With a range of value menu items and combo deals, it provides a budget-friendly option for those looking to satisfy their hunger without breaking the bank. The menu includes a variety of options, from classic tacos and burritos to more innovative offerings like the Doritos Locos Tacos and Crunchwrap Supreme.

Taco Bell is known for its customization options. You can personalize your order by choosing from a variety of sauces, fillings, and toppings, allowing you to create a meal that suits your taste preferences. This flexibility is a major advantage for those who enjoy experimenting with different flavor combinations.

Another aspect that sets Taco Bell apart is its vegetarian and vegan-friendly options. The chain offers a dedicated vegetarian menu, making it easier for those with dietary restrictions to find suitable choices. They use ingredients like black beans and Beyond Meat to provide plant-based alternatives to meat-based options.

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★ 2

Sat in the car for an hour before we got our food (the drive-through was the only part open), when we got up to the window (which means we should be the next order made as there are no other cars ahead of me) and it took 11 minutes to cook 3 tacos!

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★ 5

Very good tasting food

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★ 2

Got food through drive through, ask for the soda they forgot, Lady said I was rude when I just simply asked for the drink that came with the meal. Service no star, or less

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★ 1

When did fast food joints start closing their dining rooms before 9 PM at night. This is not the first Taco Bell. I’ve stopped at that. Has their dining room closed at 8 o’clock at night.

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★ 5

I go here all the time and I just wanted to mention how fast and kind the employees were tonight! The line was wrapped around the building, with only 2 employees working they basically took care of the line at superhuman speed and my order was 100% correct. Props to the 2 people working tonight.

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★ 4

Service has improved tremendously so far. More visits to come. New Staff faces.

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★ 3

Very slow and most of the time you have to do mobile order because they're registers are down

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★ 2

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★ 1

Lady behind the register was very disrespectful. If you don't have enough staff, then don't open.

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★ 1

Online or mobile orders only? Cuz ur understaffed? Ok???? And no I can't have a district managers phone number. No I can't gave the store managers phone number. Oh, but I can have the 1800 red taco # that is for associates w2, payroll info? Woooooowww,,,,,,like Ben Stein.......Woooooowwww.....so I of course try to go to the website, but that doesn't work. Assume they have everything turned off for the night, short of actually turning the lights off, and going home.

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★ 1

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★ 1

One of the only places open late- and unfortunately poor service every time. They often get my order completely wrong or claim they only take orders via online or mobile but will take drive up orders from select customers and refuse others. Would not recommend

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★ 1

Pull up to drive-thru and they say mobile orders or door dash! Are you kidding me!? What a joke thats just lazy! Just shut down then if your not gonna serve your customers!!

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★ 1

Even though the door says they open at 9 am they told me they open at 10. I arrived at 9:52 am by foot because I walked over from my job. I was denied service through the drive through because I was on foot. The lobby was closed due to them not having enough workers. I was treated very poorly and bad just a few minutes ago by a younger female employee and an older male employee who just looked at me and walked away while I was at the door. There is a lot of restaurants in the area so I’ll recommend you take this advice and go elsewhere. I wouldn’t even return for a glass of water during a fire!

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★ 1

Dining room closed, can't go through drive-thru customer service is terrible. Kids running around in the dining room while it's closed? Terrible TB

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★ 5

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★ 4

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★ 1

Only accepting grub hub and Uber eats.. so I couldn't go there

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★ 5

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★ 1

!!!!!!SO DISGUSTING!!!!!🤮

I picked up my food at the drive through today, and there were some young (high school) kids working, laughing and giggling.

I took a bite of my food as I drove off, and it taste like someone had SPIT toothpaste in my burrito! I spit everything out and throw out the entire food! It was so disgusting! Im sure that's what they were giggling about! So disgusting! I hope people read this and be cautious about eating at this location!!!

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★ 5

Food was what I ordered and was hot.

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★ 5

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★ 1

Tried to go inside at 8:23, and the doors were locked but there were other people inside? Not really sure how that works out but this isn't the first time it's happened. The low rating of the store is starting to make sense.

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★ 5

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★ 1

Said no lettuce and they added extra.

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★ 1

Whoever is running the night shift needs to be fired immediately. They say they can only do mobile orders. Really?!?! Yall can't just make a couple burritos for me?! Get it together. The McDonald's down the road was more than happy to take my money twice. Guess you guys are allergic to money.

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★ 1

8/19/23. What a joke. This location used to be the best around but has really gone down the crapper. I've been understanding with lobby being closed or drive thru being closed and having to order inside or super slow service with so little workers but tonight tops it. I waited in a line wrapped around the building all the way to the drive thru for over 30 min just to get up to order and be told they are only doing web orders and door dash! (Has to be some sort of joke right) I had him repeat to make sure. I said I can't order. No. I said you should probably tell this whole line of people since we've been waiting for quite a while (unaware we can't order). All he said was yeah I'm well aware. I have never been more livid. Absolutely unacceptable. Let your customers know instead of wasting their time!! Only reason for even getting any star is because I can't post without.

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★ 1

Lobby is locked with no sign. Bad service.

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★ 5

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★ 1

This taco bell is terrible. The few times I've ever seen them open, the food has been terrible and service even worse. They do not allow anyone into the store (and haven't for a few years) you can't order in the drive through either. The only way you can get food is to order door dash from them. Which I find to be absolutely insane. Just shut this place down already.

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★ 4

I go here all the time and have never had an issue. Food is always made correctly and all items in bag. Most of the staff don't treat you like they'd rather you not be there which is more than I can say about pretty much every other tbell I've been to. 4 stars only because the inside is always locked, but other than that, keep up the good work guys.

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★ 2

Lobby is always locked during business hours with no notification anywhere. Taco Bell is just something you can’t cleanly eat while sitting in your car. If it wasn’t the only one within 20 miles I would go to a different one in a heartbeat.

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★ 1

The drive through prices are incorrect (lower than what they charge) and more times than not your order is messed up. With everything being increased in price considerably, it is also one of the most expensive fast food options now.

Update: Went there for the first time since the previous review due to just wanting taco bell. The place has somehow gotten even worse. The advertised deals are double here than what is advertised on the radio and tv and the food is absolutely garbage. The only thing that they put anything in is the bean burritos while everything else you might get maybe a tablespoon of ground beef for an entire dish. Last time going back

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★ 1

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★ 1

DO NOT MAKE MISTAKE OF GOING HERE OR ORDERING ONLINE!! YOU BETTER STAY HUNGRY.

If you can't take care of customer specifications then my suggestion to you is to please shut it down. It's my mistake I should have read the feedbacks and chosen not to go. But i guess you proved that the all negative feedbacks are TRUE to every word..... your staff can't understand what NO cheese means. My food was loaded with cheese ..even on the ticket I was clearly written NO CHEESE NO SOUR CREAM.. or atleast arrange some English reading classes for your staff. This was saukville outlet.. Poor, very very poor experience . I would never make a mistake to go there again. I'm sorry I did this time.

I wish I could convey this to every individual in town.

DO NOT MAKE MISTAKE OF GOING HERE OR ORDERING ONLINE!! YOU BETTER STAY HUNGRY.

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★ 3

Lots of goofiness behind the counter. It's ok to have fun at work but........ work hard & play harder. Let alone having a friend get over charged for his food.

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★ 4

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★ 5

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★ 5

I have been going to this Taco Bell forever. Never had a problem. Even when a long line they we’re pretty fast.

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★ 3

Takes way too long to get food

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★ 5

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★ 1

Just the most pathetically bad restaurant. Made a mobile order and was going to pick up at the drive thru. There were 5 cars there when I got there. 45 minutes later, ONE CAR was served. Meanwhile, three people went in the restaurant and were just hanging out behind the counter without a care in the world.

A pickup truck then drove by the waiting cars and was telling people that it's going to be 20 minutes just for the next person to be served! All this while the dope at the window stood and did absolutely nothing.

Don't waste your time with this sad excuse for a Taco Bell and its incompetent workers. This abomination should be razed and turned into something more useful, like an empty field.

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★ 1

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★ 5

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★ 1

I guess the conversation with the door dash delivery person was more important than taking an order. Just sat and watched people having a nice conversation while I waited for someone to take my order. I just left without making an order. This place sucks. It was once a great establishment.

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★ 4

Service was great ! I walk with a walker And a staff member came held the door and greatest 😃 And welcome ! Food came so fast !

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★ 1

We just left and are shocked by the staff. They were loudly having a conversation about some girl quitting and using foul language a lot. Then 4 staff members ran out towards a black truck laughing-while we stood inside waiting for our order. Floor had food and soda stuck all over. instead of screwing around, they could have been cleaning and helping customers.

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★ 4

Attractive interior, consistent food and fair prices. Still finding bugs in the mobile app.

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★ 4

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★ 3

I ate Taco Bell today for the 1st time in months. I forgot what a great laxative it is. Also, the prices went up again and the line moved REALLY slow. 15 minutes with only 4 cars in front of me.

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★ 1

After ordering food, it took 24 minutes to get it with only 4 cars ahead of me. No, sorry for the wait or any care at all. Worst drive thru experience, bad store.

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★ 2

Can't order in person and costs way too much to pee out of your butt

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★ 4

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★ 1

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★ 4

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★ 2

Closed on Sunday at 8pm. Waited 20 minutes in drive thru. Did ran out of refried beans and the drink we wanted. Food was packaged and prepared poorly when we opened it at home.

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★ 3

Getting better. The order was actually correct this time.

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★ 4

I have come here several times and they were closed for "maintenance" and/or out of a food item.

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