★ 2

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★ 5

Thank you to the night Manager and night crew on 10/13/25 my Steak Quesadilla was so so good just like I like it
Tracy T

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★ 3

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★ 5

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★ 5

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★ 3

Taco Bell is good food if you're in a hurry or something and need to grab a quick meal. I wouldn't consider it to be a place I would like to go to often. The food is always just above mediocre; to me. My rating for the atmosphere is low because I never go in the store and the only service is from the worker in the Drive-Thru. They are always nice but they mess up on the order a lot.

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★ 5

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★ 5

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★ 5

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★ 1

The slowest taco bell I've even been to. I've given them a couple chances and each time, it's at least a 30 minute wait for 5 items. I even order thru the app. Another time was an hour wait. Driving across town to the other location would be faster.

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★ 2

The food main food i got was good but the cinnamon twists were disgusting, tasted like old oil and hardly any cinnamon or sugar on them. Was disappointed.

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★ 1

Been sitting in line 20 minutes waiting to pick up a single door dash order. Still sitting in line. All lobby doors where locked couldn't even get into the building

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★ 5

Delightful service, and I just ate the best two taco supremes I've ever had. 10 out of 10.

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★ 5

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★ 4

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★ 5

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★ 4

They got my food wrong yesterday, but they're usually pretty good about that

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★ 4

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★ 5

5 stars soley based on the young guy with glasses working the drive thru at 11:40 tonight. The guy gave me great service with a smile on his face, which is hard enough to find in general in customer service these days nonetheless at almost midnight.

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★ 1

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★ 1

I am a manager at a sh Dr Lloyd gas station...I just got done working a 14 hour shift and I would be damn you guys made wait 7 minutes to get my order that I already placed online and than another 4 minutes at the windows to get my damn order!!!!!! I would never do what you did to any of my customers!!!! I will never go there again!!!! If I hadn't paid for my food online I would of drove off!!!! And than I ordered 8 taco sauce online and do you think for waiting for that long of a time i could if at least got everything I ordered? HELL NO!!!!!

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★ 1

Probably the most disappointing I’ve ever been with a Taco Bell … extremely dissatisfied… Ive been working my way up to here from Florida eating Taco Bell along the way. What I had this evening was an absolute joke. Mostly tortilla, hardly any filling. The chips and cheese were both half full. They’re not very big to begin with, but for 2.50 and to have it half full? Seriously will never come back here again. Hopefully the one in Schofield is better.

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★ 5

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★ 1

Ordered a double cheat c beef burrito miso I call it a double rice burrito

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★ 1

Did an online order. Pulled up to the drive thru speaker box and was told it was a 30 minute wait. Seemed like there were no customers inside and we were the only vehicle in the drive thru. I was in so much shock that I had to have the attendant repeat themselves. From what I’ve been told this is a common occurrence. Either the owners need to hire more help/ pay better or the manager on duty is lazy and can’t lead their team to do a simple fast food job.

Either way this is completely unacceptable for a fast food restaurant.

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★ 1

They completely ignored my request to modify the main part of my meal, the Cantina chicken burrito. I asked for several things to be removed, and they added every single one. This is a food allergy lawsuit waiting to happen. I'm never coming back to this location.

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★ 3

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★ 1

Waited 30 minutes for food. Was told that customers in drive through take priority over people walking in and we have to wait until the drive thru is clear ... 😐.

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★ 1

Waited in line forever. Drive thru never moved. Drove away with 2 other cars. 1pm on a Saturday seemed like nobody was working there. Not the first time this has happened. Every other Taco Bell in the area is fine. This one we never get served in a timely manner but I’m not one to leave negative reviews…. But this is getting silly

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★ 5

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★ 5

Nick is awesome! Got me my birthday blast! Always like coming here for a quick bite!

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★ 5

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★ 1

There were only five cars in front of me, and it took 50 minutes in line to order. I could have gone yo Red Robin and sat down, eat, and paid by now.

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★ 3

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★ 1

0 stars if I could. I waited 20 minutes for my food, and then to top it of it the food was just slapped together, not cut, and the order wasn't even complete. Shut the place down if you're gonna run it like that.

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★ 5

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★ 4

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★ 5

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★ 1

Second time this has happened; sat in the drive thru and nothing was happening one car in front of me. I had done an online order. Went inside and was told they were too busy to take orders. I watched as nobody was making food. 4 people in the kitchen. Once I got the food it was good.

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★ 1

6 cars on a Saturday is too much for them to serve any additional customers lol that’s beyond crazy. Will never be back to this location.

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★ 1

Waited seven minutes at the drive through speaker for them to take my order. Just ended up driving off after I asked if anyone was there and someone responded that they were busy.

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★ 1

Update: Extreme slowness is still the norm here. Took nearly an hour this time. Crazy.

Gotta be a staffing issue. Frequent long waits (20+ mins) even if you use the app ahead of time. Food is good, staff seem nice. Dunno… I roll with it, but it’s odd to frequently have a lobby full of a dozen+ other people standing around just waiting for their food.

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★ 1

Thank goodness I actually went in to get my mobile order and a co-worker decided to order food. My potatoes were old and hard. My coworker had to wait 20 minutes to get his food. I ordered no ice in my drink and I got ice. There were people still waiting for their order that ordered before coworker and coworker got his 1st. The lady did apologize for the wait but still.

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★ 5

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★ 5

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★ 1

25 minutes in drive thru

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★ 1

The slowest service I've ever had. We ordered 4 items and waited for 30 minutes at a dirty table. If I could have cancelled my order and left, I would have.

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★ 4

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★ 5

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★ 1

I went and got a 7$ lux cravings box(comes with chips and cheese) , grilled cheese burrito, nacho fries (comes with cheese) , and dipping burritos (comes with sauce).. to my knowledge 3 items come with dipping sauce!! Cheese or otherwise!!! We got one cheese for our 3 items AND the nacho fries were OLD - (stiff to the touch and not hot whatsoever!!) 21$ of food, and only half of it was edible- SUPER DISAPPOINTED 😠

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★ 5

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★ 5

I love it here and I really enjoy the diversity. I am a big fan of the food, and the ethnic diversity. I would absolutely recommend this place for the ethnic diversity and I love that it's ethnic and enriched.

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★ 5

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★ 1

Workers rather talk and bullshit around then take care of orders for dashers that have been waiting for half an hour. Time to evaluate your workers here.

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★ 5

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★ 1

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★ 1

Long waits, short staffed and not so friendly. I don't believe employees should be to blame. I would pass on this location.

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★ 3

Incredible staff who are working as hard as they can to help way too many customers at once.

Why don't you help out and hire enough staff to run the store?

Mobile order said it would be ready at 1:26. I'm writing this review while I wait, it is currently 1:45.
Don't give an expected pick up time if you do not have the employees to meet that pick up time. HIRE MORE PEOPLE. Can't hire people? PAY THEM MORE MONEY. it's not rocket science.

Again. The Staff is incredible. But wait times are too long to be considered "Fast Food".

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★ 5

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★ 1

What I ordered and what I got. They forgot the side taco, which I would have just let go, but then I open it up and it looks like this.

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★ 4

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★ 4

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★ 1

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★ 1

Ordered 2 cheesy gordita crunches. Swap for steak. They gave me broken shells, no sauce, and no cheese . Wish I could give negative reviews this was at the rib mountain location

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★ 5

This is the Taco Bell to go to. Good food, clean place, and friendly employees every time I’ve been here.

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★ 5

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★ 4

Delicious food at a good price!

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★ 1

Service and food were good. Floors, self service kiosk screens and bathroom were very dirty.

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★ 5

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★ 5

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★ 1

i spent 15 minutes waiting at the speaker just for my order to be taken. proceeded to wait another 5 minutes at the window. my nacho fries had hardly any seasoning and there was barely any cheese sauce. i ordered a cheesy gordita crunch and got it with a doritos locos taco instead of a regular hard shell. also ordered 2 burritos with no creamy jalapeño sauce and they came with the sauce

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★ 1

They need to fire the whole crew that works there. There was one car at the drive-thru window. As I pull up to the ordering menu board, they told me it was going to be a 20-minute wait before I can even order anything. Who the hell would sit at the drive thru menu board and wait 20 minutes to order. I drove off and went to Culver's next door.
A week prior I what's sitting in the Drive-Thru after I ordered, for 15 minutes. Only two cars in front. Again I drove off and went somewhere else. Never going there again.

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★ 4

K8nd people that work there. Great service...

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★ 1

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★ 3

I had to go back and complain that I didn't get everything that I ordered not even 10 minutes before.

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★ 3

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★ 1

Zero stars if possible I had the extreme displeasure of attempting to be a customer at this location. About 8:30 in the evening on Saturday. Maybe a half dozen vehicles in the parking lot and one vehicle I pulled up behind in the drive thru. We waited for about 5 minutes for the vehicle in front of us to give their order and then proceed forward. Then we got to the speaker box and we were informed it would be at least 5 to 10 minutes before they would even take our order?!? Ridiculous!!

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★ 1

The workers talked to us like we were stupid and were not being accommodating or kind. Also there’s no coffee on the kiosk option so I had to do 2 different separate orders with double the amount of change because they would not do it at the same time.

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★ 1

I asked for 2 canteens chicken tacos and when I got home the tacos wear are smushed and destroyed.so I called back and I was like my food is destroyed. Can I come and get new ones and that’s what I did. I got back home like one minute ago and I got the tong good again. So Taco Bell sucks. I am never go to another Taco Bell again.

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★ 5

Fantastic Shawyn taking orders was amazing wait for food was longer than expected bur definitely worth it there getting used to new menu. 😀 Again Fantastic...

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★ 1

Terrible service, went to the drive through and the lady said it would be a minimum of 15 minutes before they could even take my order, no explanation or anything either. not okay. I’m assuming they had online orders or something to make but why wouldn’t you prioritize the customers that are actually sitting waiting AT THE STORE. There was also a line of like 8 cars behind me waiting and I’m sure they weren’t happy either.

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★ 5

Great Food!

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★ 2

Waited 10 min in line on Friday for Nacho Fries and an icee drink. When a worker finally said something, no greeting just "You need to wait 5-10 mins," I waited. The person in front of me waited that long too. The slushy machine wasn't working. The fries were cold and it was 11:25.
Lastly, they really whip things together too fast! I'd rather wait the extra minute for the food prep to slowww dowwwn. I know its Taco Bell, but this experience was awful.

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★ 4

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★ 5

Stopped late on Saturday night going thru drive thru. I think very short staffed but didn’t mind waiting. All the food I ordered was accurate and on point. Was even given a discount for the wait, which wasn’t really necessary, I totally understand the issues fast food places have these days with staff. Always love Taco Bell !

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★ 4

It's good, there natcho fries are a thing for me so good!

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★ 4

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★ 4

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★ 5

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★ 5

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★ 5

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★ 1

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★ 4

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★ 5

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★ 5

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★ 4

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★ 1

Half of a $65 order was either wrong or missing. These employees are worth $4 hr max..on a good day!

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★ 4

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★ 1

This location is trash

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★ 4

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★ 5

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★ 1

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★ 4

It's taco bell. But realistically probably the better one in the Area . Food is always hot and fresh even on the drive back to work.

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★ 2

I ordered on the app for pick up and went inside to pick up. I will say the dining room was clean but it was freezing in there. No way could I have dined in there, I had a jacket on and was shivering for the couple minutes I was waiting. My food order looked a mess, I mean my regular soft taco had barely anything on it and was wet. Toppings from some items were in the bag. Meat was lacking on everything.

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★ 3

Taco Bell.. hmm quick food most of the time, service is adequate. Fast food if you want something quick and tasty, this is a go.

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★ 5

This is a newer and cleaner TB than most. My order was properly prepared and served to me in a timely manner by friendly staff.

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★ 5

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★ 5

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★ 5

Crunch wrap was the best I've ever had. It was actually crunchy. Everything was fresh! Store was clean.

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★ 5

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★ 1

Only 4 things are good here slushy good ,drinks,nachos,cinnamon twist

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★ 5

The staff is great here! My favorite Taco Bell!

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★ 4

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★ 1

I've been. There a couple time this morning I ordered a breakfast combo quesadilla what a disappointment no egg or sausage to speak of plenty of cheese and cost 7.00 very sad ....get your things together I went there because I was hungry now I have to cook something at home

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★ 5

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★ 5

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★ 4

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★ 5

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★ 1

Didn't get 6 dollars worth of food. Didn't notice until I got home.

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★ 5

This location is always clean and the staff are friendly and helpful. The food is quick and hot.

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★ 1

I ordered a cheese quesadilla. It was burnt and there wasn't cheese in it.

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★ 4

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★ 5

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★ 4

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★ 5

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★ 2

Bathroom disgusting.
Pubic hair in the sink, mirrors cruddy, toilet looked like a burrito Supreme didn't make it home.

Beavis and Butthead wouldn't eat here!

G R O S S ! !

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★ 4

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★ 5

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★ 1

Bryce is the worst manager and in my opinion should be fired, how he treats his workers and his mouth regardless of customers are watching or not right and out of control

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★ 5

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★ 4

They have good food and all but have removed some of the choices I preferred.

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★ 5

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★ 2

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★ 5

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★ 3

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★ 5

First time trying the new Taco Bell since moving away, and I must say it is the nicest and cleanest TB I’ve ever been to. The employees were incredibly kind, and the food came out fast and fresh.

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★ 5

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★ 2

Messes up orders. Not expecting a whole lot from a taco bell but other locations are far and above this one in terms of quality of food and attention to detail. Lobby was nice and clean however.

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★ 1

Would probably be better if they understood what "No sour cream" means.

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★ 3

I was confused while eating my burrito supreme. There seemed to be pockets of food. I got one bite all sour cream, one bite, all beans, one bite meat, one bite cheese. Everything was in there, but it was just very strange. When I first walked in, I was also not acknowledged for some time. The boy who waited on me, was very new, very clumsy, and very unprofessional. Poor kid needed more training! Later on, he came out to attempt to clean the messy dining room. He used a dirty rag, was flinging food onto the floor and used the same rag for all the tables in the dining room. Then he walked back up to the kiosk and started to wait on customers with food all over his hands! The final straw was when I tasted my churros. I think the oil really needs to be changed in the fryer! They tasted very bitter and oily. All in all not a good experience………

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★ 3

Lost our order but remade it quickly. Forgot to include the fiesta potatoes.

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★ 4

Parking lot repave is really appreciated (especially in drive-thru).

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★ 3

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★ 1

Awful experience. 1st and last time visiting this Taco Bell. The food was awful, no meat to speak of, was like having a little salad in each gross soft shelly thing. Ordered no tomatoes and still got them, had to redo. Also, it was literally freezing cold in there! We did ask about the temperature at the counter and the young man said "we need to keep it cold because it's so hot outside when we open the drive thru window"! And also as a FYI, the scrolling menu goes by so fast you don't have time to see what's in the box meals, very frustrating. Outdoor seating would have been a blessing.

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★ 1

Nacho fries were super soggy, was given a bean burrito instead of a 5 layer burrito. The whole place smelled of body odor like not a soul in the place has heard of deodorant. Had to eat in my car almost puked just standing in the place. Payed like 14 bucks and could barely eat any of the food.

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★ 5

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★ 1

Was in through the drive thru about an hour ago 11pm-ish and am speechless. Nothing in my Taco, no sauce at all on the enchilada. Please fire the incompetent _ _ _ _ that somehow doesn't know how to make food. You can't tell me if they were to make these for themselves that they'd look like this. Won't be back.

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★ 5

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★ 5

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★ 5

Alright .

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★ 1

We asked for no lettuce and sauce got none and the there was so much Grease in the meat I had to eat with a towel

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★ 5

This is the best Taco Bell I have ever been to. The staff is over the top friendly and the food has always been great!

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★ 4

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★ 5

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★ 5

Great taco bell, I go here often. Much better than the one in Merrill.

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★ 1

On Suunday April 16th late afternoon drive thru. Mexican Pizza had burnt meat inside, very little cheese on top, no tomatoes. The potato bits were hard and dry., and the hard shell beef taco were poorly filled and broken.
Very disappointed. We will not be back.

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★ 1

This place has been a dumpster fire since it opened. There is a line around the drive thru and the line has moved once in ten min. I do good delivery and this stop always a sucks. I could drive ten min there and it still won’t be ready.

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★ 1

This place sucks for everything walked in the lobby sat there for 20 minutes and didn't even acknowledge that we were there but looked over at us like 8 times but didn't say a word and mind you it was me my women and my 4 kids wow brand new store but can't even get customers so whoever was working at 6:40 pm on March 26 2023 needs a new job and not in customer service. Wow great job not can't believe that

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★ 5

how are you guys spending $20-30 per person here??????

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★ 1

They didn't include half of my order, I went in to address it, was being super polite but no one would acknowledge me or respond to my questions in any way. Everyone ordering inside at the kiosks were waiting a minimum of 10 minutes. They will not treat you as a human at this location and these fast food bots ignore anyone that isn't in the drive through

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★ 1

Rude staff and cold food. You'll probably have better luck eating out of a trash can. Don't go here.

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★ 5

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★ 1

When at the drive through screen I had been yelled at 3 times to be ready within the 2 minutes I was deciding what I had wanted. I ordered $20 worth of food and on four of the tacos the special instructions were for no lettuce. All four of those tacos had lettuce on them when on the receipt it reflected the “no lettuce” accommodation . I’ll stick to the other taco bell where they know how to make a taco and provide adequate customer service.

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★ 3

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★ 1

Ordered online, when order said it was ready my wife went in to grab food. Inside said they didn't recieve order and would not give us our food. The laughed at her when she said she wanted money back or our food. Then 2 guys came out from around the counter towards her. She then called me into the store and they proceeded to laugh at me and say it wasn't their problem. I approached the counter we had some words and then proceeded to call the police on us. I will be calling the general manager and letting them know how we were treated and try to get our $50 back. Will never visit this location again.

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★ 5

Food is so hot and fresh much better then the other tacobell in town. Will definitely be traveling to rib mountain when ever I want some tacobell!

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★ 5

The drive through was efficient, friendly and we got everything we ordered, nice and hot! Staff was great and we will come back!

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★ 5

We came through late on a Saturday night and made a pretty large order for two people, with some modifications. Everything was 100% accurate and fresh, looking forward to coming back

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★ 1

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★ 1

I live 2 blocks away and ordered take out. Ordered the deluxe cravings box. Nothing was warm, and there was 10× more lettuce than meat. Very disappointing.

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