★ 1

Ordered chicken nachos and asked if I could get tack as chicken. No answer and drink was to be unsweetened ice tea. The nachos were messy and taco was hamburger and got sweet tea. He surely was not listening or in a good mood.

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★ 1

Ordered on the app. Doors were locked. Imagine having 5 kids and they have to eat in the car, in my case I have my work uniform on and it's my one chance to sit down and eat . Remove pick up option from the app .
Plus why lock the doors? It's all kiosks .

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★ 1

This has to be one of the worst Taco Bell’s I have been to. I deliver for Door Dash. The lobby was closed early so everyone had to go through the drive through. After you order, they tell you to pull around and park. We waited over 20 minutes for the food and eventually pulled back around through the drive through again. Sitting at the drive through window they wanted us to pull around again and argued with us when we would not. “Their drive through time was being effected by us sitting there.” Really? Isn’t the drive through clock there to make sure the store provides fast service? Not for the employees to manipulate to look better than they actually are. They were extremely rude and even refused to make our food for us. Our customer even tried calling the store but got no answer. The order had to be canceled because the employees refused to make the food. Corporate will be receiving a call in the morning.

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★ 1

This place is absolutely awful... you were warned.

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★ 5

Asked them to please make sure that the Mexican pizza doesn’t fall out of the box one job people one freaking job! Couldn’t do that!!! Also when a side is order it goes in a separate container not on top of my food! Get right tb!!!!

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★ 5

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★ 5

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★ 5

Prince took the order through drive thru and did absolutely phenomenal! He deserves a raise!

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★ 4

Pretty typical Taco Bell. They have breakfast tho.

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★ 1

Went recently, once. Ingredients were clearly rancid. Flies were visibly everywhere. They also got my order wrong. Not much you can expect from Taco Bell, though.

I'm not even hating. Google asked me to write a review.

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★ 5

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★ 3

Ordered the Chipotle Steak with added potatoes for and extra .75. There was no potatoes. I asked and they said they ran out of potatoes and hour ago but they charged me for the potatoes.

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★ 1

IV also got hair in my food today sam this place is a dump

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★ 1

The manager here is very rude. I bring in my child to eat and it's nothing but cussing and real trashy talk I got multiple hairs in my food. Called them and was told they cannot help me. So I am calling corporate. The only person that was helpful was Denzel. I came here 3 times today and he has been here over 12 hours. Seems like this place needs improvement, stop overworking your employees and get some real reliable people and better management not just little kids. The place always smells of weed. Get it together guys. Corporate will be in touch with this terrible establishment.

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★ 1

I ordered a soda in the drive thru because I have an autistic child that screams if I exit the car. They said to the other coworker while I was at the window “why doesn’t she just go to kwik trip it’s cheaper”.

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★ 5

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★ 1

Terribly slow, one customer waited 45 minutes for her food. We waited 20 minutes for 2 tacos.

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★ 4

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★ 1

So I tried to order online on DoorDash and I called them and I asked if he’d think if they deliver at my house and the guy said yea that’s how it works doesn’t it??? And I’m like ok ty and the guy was kinda rude and did NOT appreciate him..

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★ 5

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★ 4

Was a little disappointed in my beans and cheese but everything else was good.

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★ 2

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★ 5

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★ 1

The manager at the drive thru said they didn’t have enough employees to make food but remained open. Yet they were filling online orders still….

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★ 5

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★ 1

They didn't give the right orders.missing two orders of food.

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★ 5

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★ 5

Shout out to the crew that worked tonight. Chalupa shell was nice and fresh/soft, service was friendly and fast. Whatever crew that was is your A team!

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★ 1

Routinely awful service. They take forever to help inside, are short with you in the drive thru, and never answer the phone. They will often pick up and immediately hang up. Although this isn't the specific location's issue, the website NEVER works. Lastly, I've had it happen many times where I've gone after 8pm only for nobody to answer the drive thru and the doors are locked. At least the food is decent

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★ 5

7/19/2025 @1:30 pm
The staff her today were so friendly! They saw that I had just sat down and didn’t want to make me get back up so they brought me my food. The cashier was super friendly when I checked out. Excellent service today!

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★ 1

Trying to get some breakfast but they said they were closed and it only been a hour since they opened up worst tbell to go to why serve breakfast when you can’t even get it worst tbell around here never will come to this one ever again 👎🏼

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★ 4

it's a typical taco bell

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★ 5

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★ 5

Loved that they were open till 2 am. Was on the road with my daughter super late traveling when she got hungry on the drive. The food was good and the staff was super friendly. Thank you!

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★ 4

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★ 1

Tables were covered in food and stained , have come multiple times and the lobby is never clean, a big clump of gunck fell out of the mango tea dispenser into my sister's cup looked black white and Grey, We were the only ones in the lobby.

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★ 5

Wife ordered through the app, lunch crew was perfect.

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★ 4

Ordered with the app it was super simple. The workers hardly said anything to me which is fine I just got my food pretty quick and left. Food was good however they gave me nachos when I ordered cinnamon twists but oh well. Overall this seems to be a pretty average taco bell not bad but nothing to make it stand out either.

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★ 4

3 times went to the Baraboo taco bell, first time went through drive through, ordered the 3 hard shell taco supreme package they screwed up got one taco supreme and 2 nacho tacos, 2nd time again ordered the 3 hard shell taco supreme package again it was screwed up got only 2 tacos 1 supreme, and 1 nacho taco, so today went in the building ordered the 3 hard shell taco package paid just under $10.00 got home had 3 tacos, but hardly could find the meat, I think they put the meat in then scraped it off, most was lettuce, and tomato a little sour cream. The shell was not full. I am done with taco bell and will not recommend it. BUYER BEWARE.

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★ 1

There was this one worker WHO WAS SO RUDE, if your reading this you know who you are

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★ 5

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★ 5

Good Taco Bell fare, fast service and apologized when they made a mistake, a rarity these days. Great Taco Bell!!

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★ 1

Watched my food sit at the drive thru window waiting to be served. Then was asked to pull around front cause it wasnt ready. 10 minutes later finally received my “order”. I had paid extra for add ons and if anything theres was less in each item. The chalupa shell stale. Added things to a crunchwrap supreme which costed extra. and they did not even add the beef let alone the additions. Very very disappointed and will not be returning. If you find yourself in the area, choose kwik trip next door.

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★ 1

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★ 3

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★ 1

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★ 2

Fries are dried and not seasoned, then they were raggedy looking like it was crumbly, the cinnamon twists were stale and not fresh at all, taco shells fall apart and aren't crunchy at all literally stuck to the wrapper.

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★ 1

They got my order wrong

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★ 3

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★ 1

Ordered and paid online. When we got there they said too bad, we are not accepting any orders and to try again in an hour or two. This is totally unacceptable.

Taco Bell: you've lost our business...
Taco Johns: here we come

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★ 1

Went through the drive through at 10:59pm. Everything was okay, including the food, other than the total was $8 and some change. I handed the worker a $20 bill, and they gave me my bag of food, and threw my change in the bag with the food… I asked them where my change was and the worker blatantly stated that my change was in the bag, with my food… just seemed very unprofessional and dirty to put my money in the drive through bag with my food… very disappointed

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★ 5

Great experience crew was super helpful and went above to help me get my kiosk order figured out food was tasty and looked nice to me they were super busy people and cats everywhere but still helped me so happy with this fast food place

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★ 2

Usually great experiences, but today they were sounding like they were distracted taking the order. I asked for ONE modification and they couldn’t do it correctly, which was take a sauce off. They did not ask if we wanted any sauce. I got fiesta potatoes and got no fork. As well as no straws for drinks.

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★ 5

Cinnamon balls is crazy good whenever o go!

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★ 3

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★ 1

The morning staff doesn't know English, so every order I've gotten is incorrect on this shift. I never get hot sauces, no napkins, and when I order extra meat, I get nothing more than a few pieces.

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★ 1

Ordered Uber eats from here and they are closed in the middle of the day

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★ 1

Terrible service and food. The last few times I’ve eaten here they don’t put meat on the food. Crunchwraps from here come with literally a tablespoon of meat on them. Never going here again

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★ 1

If I could give a zero I would. Went in at 1130 for lunch today and waiting for half an hour and still no food.(Only odered 6 tacos for 3 ppl)There was about 3 other tables inside waiting for food and no one got food. They were only serving drive thru. Seen about 10 or more cars go through as we sat and waited. As we were waiting the manager went and locked all the doors and didn't acknowledge anyone in the dining room. After the half an hour I went and asked what was taking so long and manager said they were short staffed, I stated that I had seen many cars go through the drive thru. I asked for a refund and left. She did not apologize or even try to fix the problem. If you can't handle drive thru and dine in maybe you should just serve drive thru. I also think they should get a new manager who has customer service ability

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★ 4

We entered to find ordering kiosks but before we could order a young man offered to take our order and helped with our senior priced beverages. The food was fast, hot and tasty.

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★ 1

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★ 1

Got my food and there was barely any meat on my food order. I called to come back for another time but after I called I eat what I had left and found a long hair in my food. This store needs to have better hair covered and that made me not want to come back.

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★ 2

My best friend works in Baraboo. I reside in Reedsburg so after work i ask him to bring food home and the past three times my order has been totally messed up. Like tonight I ordered a beef quesadilla with extra beef. I got steak. Please handle this. Thank you

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★ 4

Clean venue

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★ 5

Always use the app. The cravings box is fire. Always made good. If u order with app, complete the order when ur close to being there because they will make it right away and it will be cold from sitting.

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★ 1

During lunch, people started coming in to eat and one female worker I’m assuming the manger(short, heavy set middle aged woman) began walking around the restaurant swinging her arms up in the air. She wasn’t even offering to help those in the kitchen who were struggling. She then locked all the doors preventing people from coming inside. She was throwing sauce aggressively across the counter to customers who were stating the self serve sauce counter was empty. Several people tried coming in and the doors were locked even the police. I’m disgusted by her behavior the atmosphere was tense and unsettling. Several customers were seen expressing concern about her behavior. If there was an emergency and people needed to get in they wouldn’t be able to. Totally crazy behavior

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★ 5

Positive happy people working in this place, nice to see

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★ 5

Jessica, Joel, and Christian are absolutely amazing! The customer service they provided tonight was over the top :) Thanks ya'll. Out of all 3 Taco Bells in the area, this one is the best...hands down!! Thank you for all of your hard work and patience!

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★ 1

Waited 40 minutes for food

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★ 1

U stand by conter and there's mold n dust on stuff up by wires hanging no more eating there

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★ 1

The place sucks no front counter service you to order on a computer screen I will never go back and drive menu placement needed to be moved so a person can see it done with them

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★ 5

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★ 1

One of the worst taco bell locations you can visit. They forget half your food and they don't communicate enough so stuff messes up real fast. Don't bother with this one and go 5 more miles to Lake deltons location instead

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★ 5

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★ 1

I arrived to pick up an Uber order at 7 pm and the GM Shafeet told me that it was not to be picked up until 7:23 pm. He made me wait until all the order for inside were made and about 15 to 25 drive thru orders were done. I did not receive the order until 7:30pm. Also since when do do rags and sweatshirts become uniforms. This is unacceptable for anyone. This was the customer I took it to waited over 40 minutes for his order. Never again!! He also runs the Wisconsin Dells Taco Bell.

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★ 2

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★ 1

Taco Bell used to be the latenite go-to or quick decent lunch food . Now it's minimal quality, ingredients and price.
You get plenty of shell weather soft or hard and beans. You have to pay extra for tomatoes. Just a rip off. But I guess that's what happens when another controls it. YUM brands owns the Bell KFC and Pizza hut. All they want is to live off the brand. Will never get another $ of my money!

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★ 1

Put my tacos upside down so when I went to pull one out it went all over my lap and the food wasn’t even warm

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★ 4

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★ 1

Worst ever... no service no menu... you order through a machine, no menu, ala carte. Terrible and no personal. Also you pay for extra and it's not even a teaspoon.

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★ 1

A few good employees but the bad ones are incredibly lazy and unprofessional.

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★ 2

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★ 1

The place has no salt, pepper. The tables were not clean. The floor was filthy. Will not eat there.

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★ 5

Good food

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★ 5

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★ 5

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★ 1

Wednesday, October 16th. I waited for 25 minutes for a simple order. The "workers" were laughing and joking around the whole time and not working.

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★ 1

Food was horrible. I mean horrible! If they gave me my money back ? Still not enough to appease the puke in my throat...

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★ 4

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★ 1

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★ 1

So this taco bell there's no cashier you need to order on a kiosk and it takes three times as long if there was just someone taking your order...so we finally get our food ordered took at least 5 minutes to toggle through..so food comes, every taco in our
order 4 of the supreme hard shells and I kid you not maybe a 1/4" of meat in some places others just lettuce.... Sad they was terrible!! I like taco bell and will continue to go to portage but avoid baraboo Taco Bell I will never step foot inside again too bad

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★ 4

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★ 3

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★ 4

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★ 4

It's taco bell

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★ 3

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★ 1

Idk why I do it but every few months I give this place another chance, I need to write them off, so pathetic.

Didn't give me the drink ordered, not the wrong flavor but no drink at all., sh looked at me like I was the problem. Then, over $15 for terrible food? That's ridiculous, bidenomics sucks but the profit of these corporations is completely out of hand. Anyway, order the three hard shell supreme meal and got three regular tacos. Idk what I was thinking expecting to get what I ordered.

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★ 5

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★ 1

Went through drive. The gentleman taking the orders wasn't paying attention and we'd have to repeat ourselves multiple times even though he'd say "ok, got it" multiple times.
The order was wrong, didn't get all our items.
Nachos Bel Grande had only beans, cheese and tomatoes. For whatever reason it tasted like it was seasoned with cinnamon.
Just terrible.

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★ 3

I don't like that you absolutely can NOT order from a person.

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★ 1

PO op

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★ 5

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★ 2

Used the new kiosk, put in two orders. No person at the counter. After 20 minutes of watching 10-12 cars go thru the driver, we finally got the attention of one in the kitchen. They checked and could not find our orders, either one. We had waited long enough, decided to go elsewhere.. No apology, no here's a coupon or let me take care of you. Customer service apparently left with the kiosks coming in. We will not be back soon. If the system does not work right, please use people to do the right thing.

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★ 2

Many nights I come there hopping for some food and no one answers the drive thru. I was there tonight before they close and the big Taco Bell light was on and all the lights were on out side. But they were "closed" I came there still with in business hours so I went to the gas station and the next car that goes thru they helped at the window 😡 very unprofessional. If your closed turn of the lights

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★ 4

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★ 3

They have a hard time getting special orders correct. Simply leaving tomatoes off of items as requested seems to be too much to ask.

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★ 1

We ordered our food, and it took forever
People came in behind us and got their food first
We ordered nacho fries, and it had zero flavor seasoning. I went up to the counter and asked for seasoning, and she handed me the shaker and told me to season them

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★ 1

Cashier Melissa should not work there. Messed up my order multiple times. I will not go back

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★ 2

did not listen to my drive thru order and filled it incorrectly

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★ 5

They are on a streak of 5 times in a row of putting tomatoes on my food when I ask each time for no tomato. Honestly, at this point it's par. I used to get mad. It's just life at this point

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★ 5

We order off the value menu. We had Chicken enchiladas. Filling, spicy, tasty, affordable. Two of those and a medium drink is enough for us.

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★ 3

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★ 1

Upon walking in, the place smelt pretty bad. I guess I couldn't get pasted the smell cause the food wasn't that great, neither !

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★ 4

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★ 5

Alex Wedel was awesome!!!

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★ 1

I'm a door dash driver and was told drive thru customers come first and as long as someone is in the drive thru, in store diners and door dash are last to be taken care. 30 minutes average wait for me to get food which affects my ratings of delivering on time because drivers aren't important only drive thru. Im telling.other drivers to not to pick up from there since we don't matter

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★ 1

Every time I go there I asked for no sour cream and every time at least one item has sour cream on it. I don't know if they don't understand no sour cream means you don't want it not squirt at the end of the item. Last night I got my mom a taco supreme Asked for no sour cream and of course it had sour cream squirted the whole way down the middle of it. And they must have been out of the $10 boxes because my items including my taco fries where in the bag so my taco fries were spilled everywhere. I even tried to call and tell them that it was messed up because I was at the other side of town by then and nobody was answering the phone.

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★ 4

Decent nothing special.
Was quiet most of the period.

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★ 5

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★ 1

I ordered on the kiosk, but I had cash so I had to pay at the counter, I waited 20 minutes until the manager took my payment after they had seen me and ignored me the whole 20 minutes to text on their phone. I then waited 15 minutes for a cheese Quesadilla. The customers were nicer than the manager, sad to say. Also, while I was waiting for my food, another customer who also ordered on the kiosk had cash as well stood there while the manager counted out their drawer waiting to pay. The manager was in such a huge rush to leave she didn't even help her team or offered to help them. The team did great, but I am sure glad they aren't like the manager.

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★ 5

So thankful for the kindness of staff who work tirelessly at night!

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★ 5

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★ 1

I have had a lot of poor quality food from this particular taco bell. Especially when ordering crunch wraps. This last time was the final straw. They basically sent me a bare tortilla. I’m not even sure how it’s possible to send food at a quality this low. Someone in that kitchen is taking out their bad day on the restaurants customers. I would have enjoyed setting $10 on fire more than I enjoyed receiving this food.

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★ 1

My daughter wanted to go to Taco Bell in Baraboo, WI tonight for dinner. It wouldn't have been my first choice, but it was where she wanted to go.

Of course, our food order got screwed up but that didn't surprise me. I won't waste to much energy complaining about that. The atmosphere of Baraboo Taco Bell is the worst I have ever seen in fast food. The employees were constantly yelling and screaming swear words back and forth our entire time we were eating. Maybe these employees thought that they had an empty dinning room but it was constant. Another employee screamed really loud a few times. My daughter was kinda scared a few times ( they were acting very wierd). She tried to hurry up and eat because she wanted to leave. My daughter who choose to go there said it was the worst restaurant experience she has ever had. I rarely write reviews but when you have to listen to employees yelling and screaming swear words constantly throughout your dinner it motivates you to say something.

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★ 1

Took my grandson for lunch inside area is filthy will never go back windows floors dirty

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★ 2

We never get drinks.

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★ 5

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★ 4

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★ 5

It's your typical taco bell. You know what your getting! The employee at the drive through is hilarious! I don't know his name but he is definitely a hoot!

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★ 1

Hand off at the drive thru the bag ripped and food fell all over. Guy just turned away from the window and didn’t even say anything or bother to offer to remake the order.

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★ 5

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★ 1

I was trying to go door dashing, it’s 10pm at this point and apparently they’re supposed to stay open until 2AM I pulled up to the window, I saw that happen with multiple people also, the guy that was working there looked at me and completely ignored me, then him and his coworker went outside and started smoking ignoring all of the cars that were in the drive through

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★ 1

Everyone in there smokes pot past 9:00 and are so high they can barely do their job. Its never open the times it should be and they're always closing early. As a college student who's in the area most of the time and stays up late for studies, its the only place thats open. Or at least, THAT SHOULD BE. Anyway, everyone in there is lame.

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★ 3

Every single time I've ordered online the order has been wrong. Every. Time.
I stopped going unless I'm just getting one taco. Also, they have people operating the drive-thru that barely speak English. It's not that they're bilingual, they just mumble and have poor human communication skills. 🤷🏼‍♂️

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★ 2

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★ 5

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★ 5

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★ 1

I absolutely love tacobell however. Last time I was at this location I got my food and half the order was wrong. It's frustrating because food prices have gone up and taco bell never has any coupons or deals.

The real issue I had was some lady who I presume was the manager was all but rude and not helpful. I'm also pretty sure I saw a freaking baby in the kitchen. I'm not kidding, I don't mean that it was working. But someone back there definitely brought their kid to work.

It was surreal and sorta felt like a David Lynch film. I really didn't appreciate the whole experience. I email cooperate about it and I'll update when I get a response.

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★ 1

They are extremely short staffed and I waited an hour for a doordash order. The one woman making the food was swearing and saying not nice things and acted like she hated her job and everyone

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★ 5

This team always gets it right!

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★ 5

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★ 3

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★ 3

It's Taco Bell. The place inside is gross.

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★ 3

Frustrating lobbies are still closing after all this time.

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★ 5

I went here after a Packers game a couple weeks back. I came back from a run in Chicago. Usually after a football game people are a little rowdy. Well I was the rowdy one here in baraboo. I had great service. I made noise but not out of control ..HOWEVER .. I did wake up with about 50 salt packets and 2 bean burritos in my bed sooo ... That was embarassing but I know the service was good and the food was good .. Thanks for handeling me tacobell baraboo

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★ 5

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★ 5

Doing a good job food on target and good service

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★ 1

I've been to Taco Bell many times but this was my first visit in Baraboo. It's put me completely off the franchise.

The supervisor pleasantly took my order then I heard him from the back say how he hated my name. I laughed. Then I saw him hand the bag to an associate and say, "just give it to him."

Ordered 2 items I've had many times, a gordita crunch and a crunchwrap supreme. The food came up in less than 2 minutes but tasted neither hot nor very fresh. The ingredients were all lukewarm, even the sour cream, tomato, and sadly wilted lettuce. The outer flour tortilla on the crunchwrap was leathery and tasted stale. It was clearly sitting for a while and all the ingredients kept near room temperature. Only the soft taco on the gordita was right. Suspect food handling aside, the portion of meat in both items was a fraction of the amount previously received.

Other fast food outlets have customer reward programs. My reward from Baraboo Taco Bell came sitting on the toilet a few hours later. Cramps and massive jets of gushing diarrhea, the aroma like corpses full of rotten eggs exploding from the steaming bowels of Hell, it was a crime against humanity. Never again, Taco Bell, never again.

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★ 5

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★ 4

Always good for a quick bite. Gotta love the Bell.

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★ 3

Everything you can expect to enjoy from Taco Bell on the food side. The staff is as courteous and kind as you could want. The reason for my lower rating is the consistency with which this location leaves items out of our orders. My wife and I get Taco Bell about once every month or two. In the last couple of years, this location has left out a larger piece of our meals maybe one third of the times we have visited. Small things, like leaving out sauces or napkins, I'd understand. Leaving out a burrito? Not cool. If you go here, remember to check your bags after your order.

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★ 1

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★ 2

This Taco Bell is a totally different place at night than it is during the day. Anytime we order at night there is always at least one thing missing, the other food is made incorrectly or seems to have been thrown together with no care, and it’s cold.

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★ 4

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★ 1

There’s one guy there that’s super nice and I always get good service when he works but when he’s not there I get treated poorly, one of the last times that I went in we ordered at the kiosk and then it took forever for our food to get to us, there was nobody else there, and when the food finally got to us they missed multiple things, so we went to the counter to ask for it and it took FOREVER for someone to come help us and the person had an attitude the whole time talking to us.. very very frustrating..

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★ 1

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★ 3

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★ 1

Never open.....lights on nobody home.

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★ 1

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★ 5

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★ 1

Took 30 minutes to get our food

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★ 4

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★ 5

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★ 2

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★ 1

Literally every time, I come here, only receive half my order!! Learn from my repeated mistakes, check your bag, before driving away!!

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★ 1

Worst customer service skills I've ever experienced. Do NOT use the drive thru here. Everytime I've come to this location the line is over a 20 minute wait, and you get stuck in the line with no way to exit quickly.

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★ 5

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★ 1

Ordered online, went to pick it up for the fryers to be broken, no one would talk to us at the window. No one would answer the phone when called either. After getting back to our house we were told my order was ready and I tried calling again still no one picked up

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★ 1

Horrible experience and will never be back. It was early afternoon on a Friday, we walked in with a couple other people and waited in the lobby to order. Then was "greeted" by the manager asking "how did you get in, we are closed for a staff meeting". If you are closed, then why are there multiple people already sitting down eating lunch, the doors unlocked and no signage saying you are closed. And would you close on a Friday during lunch....

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★ 5

Good inexpensive food for all tastes

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★ 1

** you need to do better and train your staff what customer service is . Not only that but clearly train her on what she could have done to this girl***

taco bell gave my friend who has an aspartame sensitivity a diet pepsi instead of normal pepsi and it can cause her to get hives and a closed throat and they kept hanging up on us, so we went and they said they were going to call the police on us when we came with a calm demeanor ! she has blonde hair and a nose piercing and is extremely disrespectful does anyone know her ?

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★ 5

Good food, good service.

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★ 1

Slowest Taco Bell on earth. And you get charged for extra chicken but don’t get it so don’t even bother. ANY other Taco Bell is worth going to.

Source: Google

★ 1

Dealing with this store, they’ll forget half of your order and when you call to talk to someone? Everyone in that place has a POOR ATTITUDE including their “managers”. Customer Service? Not a thing at this Taco Bell. So dissatisfied and disappointed. Avoid this place at all costs.

Source: Google

★ 5

Source: Google

★ 1

Waited in line for 15 min before finally pulling up being told "sorry for the inconvenience we're closing" at 7pm on a Saturday. I said they needed to come out and let people know because there were like 10 people in line. She responded "yeah? Well put in an application, good bye". Rudest interaction. If your establishment isn't staffed properly, don't take it out on the customers who are just waiting in line and haven't done anything.

Source: Google

★ 5

Decent menu selection especially for someone that doesn't eat meat (can easily customize order thru the app). Vegetarian pizza is my favorite.

Source: Google

★ 1

Arrived at 12:46 behind two other cars and they took 5 minutes to finally say they weren't serving any more for the night, even though they are open until 2am. I work a late night shift and I was dissapointed when I couldn't go get food at a place that is supposed to be open.

Source: Google

★ 3

Source: Google

★ 3

Overall great experience food was hot. But as I got the tray it was filthy. With prepared food on it. That unacceptable, for food safety

Source: Google

★ 1

Waited at counter to order just now for close to 10min.(not very busy inside our at drive-thru)..finally got approached and asked to use kiosk and when I kinda gave a look like I'd rather not since your right here she just walked away..tatoode blonde girl..then I stood at counter and they wouldn't come back..taco bell your employees apparently don't want my money...just wanted to sit and eat with my kid who picked your place after a hard days at work..why have dine in if u don't want us inside????

Source: Google

★ 1

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★ 4

Source: Google

★ 2

Dirty tables all over, never know when the dining room is actually unlocked and open

Source: Google

★ 1

Would not take my order at the counter. They saw me waiting but ignored me. Ended up leaving and going Next door.

Source: Google

★ 5

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★ 4

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★ 5

Source: Google

★ 1

Ordered a simple meal, nothing crazy. Waited over 30min and still no food so I tried to cancel the order but there was no one around the counter. Finally got a hold of someone and asked to cancel my order. Was told the manager will take care of it. Waited again to get confirmation from the manager. I was told by him that he didn't know how to do that from the kiosk and was waiting for his boss to find out how to do that. I left without my order. Called later to speak to the manager but no one picked up. Called again and finally spoke to the manager wanting confirmation it will be done. He said he will and I hope he keeps to his word. The customer service here is horrible. Now I know why the doors were locked. They didn't want anymore people coming in. They need to train their staff better here.This reflects poorly on the Yum Brands.

Source: Google

★ 1

Visited at about 5-6pm on Sunday and made an app order for in store pick up. Walked up to the counter and was not helped for 15 mins while I waited for my order to be placed in the takeout rack. Saw that the drive through was moving so I left got into the car and attempted to go through the drive through. I sat boxed in without moving in the drive through for 20 minutes before the cars behind backed out so I tried to go back into the restaurant and was met by an employee who was locking the doors to the dining room and did not let me in. I didn't receive my food in 30-45 mins of waiting and was met with unfriendly and unhelpful staff. This seems to be a recurring pattern for this store as it was not the first time I tried to go into the restaurant and was met with locked doors at about 5-6pm. The franchise owner needs to revaluate their pay scales if they are unable to adequately staff the store to service customers - locking the doors and not serving food is completely unacceptable.

Source: Google

★ 5

Source: Google

★ 1

Went through the drive through tonight around 10 p.m. was slightly busy. Had to wait for our food and then on top of thaf we were given the wrong food. We called asked if we could just come up to the door to exchange it as we had already waited in line 25 minutes and didnt want to wait in drive thru again. They hung up on us and then when we tried to recall 3 times they would not pick up. Horrible customer service. We get we aren't the only customers. But when we have already waited our turn in line and you mess up our food you should understand why we do not want to go back to waiting in line again. Especially when we have a 2 hour drive home still.

Source: Google

★ 1

Honestly wish I was lying but I waited 25 minutes in the drive thru just for two $2 burritos that were terribly. The lady at the window was not very friendly either. Management needs to do better.

Source: Google

★ 3

Source: Google

★ 2

Used the drive through. They messed up my order. Had to turn around and go back. Thankfully they fully filled my order without a fuss.

Source: Google

★ 1

RUDE EMPLOYEES

Source: Google

★ 1

15 minutes at window for 2 chicken burritos and a nacho fry?? Man that's kinda asinine

Source: Google

★ 5

Good for not being real mexican food

Source: Google

★ 1

Not happy

Source: Google

★ 3

Just be open and operational for the hours that are listed. No more systems down everyone's outside. That looks terrible and they have enough business I think they deserve a computer that doesn't lock up.

Source: Google