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Steak house American restaurant RestaurantDescription
At Texas Roadhouse in Sheboygan, WI we like to brag about our Hand-Cut Steaks, Fall-Off-The-Bone Ribs, Made-From-Scratch Sides, and Fresh-Baked Bread. Everything we do goes into making our hearty meals stand out. We handcraft almost everything we serve. We provide larger portions so you get more food for your dollar. And if you want an Ice Cold Beer or Legendary Margarita to wash it all down‚ well, we have those, too. Our food's not the only thing that's Legendary at the Roadhouse‚ our fun is too! From our line dancers to our jukebox to our friendly servers, you'll enjoy every second you spend in a Texas Roadhouse. The Texas Roadhouse story is simple. Legendary Food, Legendary Service‚ all with lots of Legendary Fun!
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Reviews
S Schwnk
★ 3
I think this restaurant is a 4 usually tonight the food was great and the service was really great as well. Couple things that were disappointing. The draft beer seems to need the lines cleaned. I order Octoberfest and it was skunky. After that I ordered Spotted Cow and the same. Really was looking forward to those with dinner. The other thing was out of Cesar Salads? Anyway. I hate giving a 3 but I had to this visit.
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Martin Rodriguez
★ 3
nice atmosphere, affordable food selection similar to other franchises. family friendly.
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Molly S
★ 5
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cindy winnemuller
★ 3
They have curbside and the girl didn't want to bring it out cause it was raining, but she did
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Jayce Lopez
★ 5
the food was amazing!!! i will always return here omg! 10+
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Abigayl Pleau
★ 1
Terrible service. At first we got drinks and our salads right away, food came out and waiter never stopped us once and when we needed another drink, he passed us a few times and finally was flagged down and he asked us if we needed any boxes when we just started eating. He put the order in and stood by the screen and we ate half of our food still nothing to drink. Stopped another waitresss who proceeds to tell him instead of just grabbing the drinks (6 ft away). He still continues to stay by the screen and 5 minutes later a different waitress brings our drinks when she notices how long they stayed on the bar. 5 minutes later he stops and asks if everything is ok. Doesn’t check on us again until he let him know we were ready for the check. Usually a manager would stop by you and ask how everything was but he did that when we just got our salads. He only had 2 other tables.
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Mark Gruenke
★ 5
I absolutely love this Texas Roadhouse.. We just went with a large group the other night, and the staff were flawless. Our food was delicious.. Our server was friendly and attentive to our needs.. Everything went just about as good as it could. They even refilled our buns after we asked for to-go boxes because my son wanted to take some home.. Definitely a great choice for dinner for any occasion…
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Kent Duveneck
★ 3
One waitress, Katie, took the order, another brought it out. One order, $22. Steak, was not done medium well, another order, came incomplete. Wasn't too busy. Food was nothing to brag about. Anyone who gives this 5 stars, obviously never ate at a restaurant before. Ketchup was empty, salt and pepper shakers, are not shakers, but grinders, where you have to use both hands, that someone else before you just had their grubby hands on. They donate some proceeds to your church, if you bring in a bulletin on Sundays. That's great. Looks like they got rid of the peanuts too, which makes the plase cleaner. Behind front counter are kids socializing, when everyone else is running around.
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Gwen Mueller
★ 3
The area where we were seated was cold and it was blowing down on all of us. It was very uncomfortable. The waitress forgot a lot of things. It was noisy. I won't be back.
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David Reboyedo
★ 1
Bro all the employees were just sitting around and steak was so raw that it was still mooing never got it back 1-10 shit was buns
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Roy W
★ 3
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Vickie Darmer
★ 2
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Cindy Moench
★ 4
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cuenta coc
★ 5
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Wiliam Pasbrig
★ 5
Good food and excellent service!
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Noel Crosslan
★ 5
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some gamer
★ 4
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Dan Harbison
★ 5
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Neil Waddell
★ 5
Our goto place when my wife wants a steak done the we like it.
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John Sackett
★ 5
The last 2 times we ordered to go and the service was the same as if we were in the restaurant
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Mark Post
★ 5
Texas Roadhouse is always comfortable, and the food is delicious. Roadkill is my favourite
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Jan Hermann
★ 2
Freezing cold inside on a warm day. I had to get jacket fron the trunk of my car. Others around us complained about the AC too. Mgr had a poor excuse. Chicken had waaay too much spice and salt. My meat and lemon was so dark. Mgr said cook might have put on too much but didn't take care of the problem. This chicken dish has been my GO-TO dish for years.
Don't think I'll ever be back!
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Sam King
★ 5
The waiter was so nice, and the food was great
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Julie Novak
★ 5
Great food
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Jessica Hodges (Addison)
★ 5
Great service and perfectly cooked medium rare steak.
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Cynthia Meyers
★ 5
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Stacy Mack
★ 3
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Adam Frausto
★ 5
Was the best meal i had in i can't even remember how long. Ribs were crispy outside, tender fall off the bone inside, juicy tenderness. Phenomenal delishness.
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angel Angelillo
★ 5
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Brad Ziemer
★ 4
I’ve been going to Texas roadhouse for over 20 years. different ones over the state even in Illinois. so it’s sad for me to say I will no longer be going to the Sheboygan Texas roadhouse due to their poor quality. The last three takeout orders have been horrible. I called after the second one complain to the manager our food was being overcooked and the order would be wrong I took a break after the second time a few months have passed, went back Went in to pick up my order stood there waiting finally was told that they ran out of prime rib. My order was placed two hours after they were open at 5 o’clock. My pick up was six. The cook came out, said that he had a 12 ounce medium rare I said OK I’ll take that by the time. I finally got to look at what they gave me it once again was overcooked medium well at best and the prime rib was a end piece not only that but I was charged for a 16 ounce prime rib when I got a 12 ounce overcooked prime rib. I heard there’s a Texas Longhorn steak place opening up right across the street. I guess I’ll have to try them. It just sad that you want to lose a loyal customer. I was coming in once maybe twice a month no longer.Get a better manager and better cooks.
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Gene Erdman
★ 5
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kristine groening
★ 5
Very good food
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Kay Brandt
★ 1
The sheboygan location has the country music blaring so loud you can't hold a conversation at your table or even hear the waiter when you order. The tunes were even blasting thru the outdoor speakers at a ridiculous volume.
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road warrior 96 ss
★ 5
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Sara Farr
★ 5
Had the best fish fry there yesterday
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Barb Ermis
★ 5
Great food with lots of choices. Personally, I love the Road Kill, who doesn't love the rolls? Great young staff are fast servers.
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Lynn Schultz
★ 5
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Branden
★ 5
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EL TONYS GARCIA
★ 5
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SHANE PEIK
★ 5
Excellent food and service! We have been to Texas Roadhouse many times and many of the locations.
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Estevan Sanchez
★ 4
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William Bata
★ 1
Chewy steak. I think I strained my jaw trying to eat it.
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Noe Solache
★ 5
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Trevan Zimmerman
★ 5
Thomasania is a top tier waitress!
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Razvan Panaitescu
★ 4
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Sara Bellini
★ 5
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Keith Russart
★ 5
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Dre Wagner
★ 5
Always really good food and cheap.
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Brad
★ 5
Every time I come here my steak is cooked to perfection, kudos to the chefs at this location.
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Kerry Sleeter
★ 5
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Phaedra Untitled
★ 4
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Erika Heichler
★ 1
Looks like I'm not the only one that thinks things went to shit here. Won't be back.
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Erika Heichlet
★ 1
Poor experience. Poor management.
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Kristian Sumfleth
★ 5
Great steaks. maybe too many birthdays "yahoo"
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Warren Wilhoit
★ 5
Prime Rib is excellent and service was great!
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Ken Pannier
★ 5
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Scott Jones
★ 4
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Andrew Hendler
★ 5
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Nicole Schneider
★ 5
We love going to Texas Roadhouse and seeing Ashton! He's an amazing manager and has such an uplifting personality!
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Taylor Mehan
★ 1
Nothing good about this place.
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simone franco
★ 1
manager olivia thomas is for some reason posting my baby in their work group chat for 50 random people to see that i don’t know. Food is always cold or steak is wrong temp. Server wasn’t trained properly, probably new so not his fault. This place continues to go downhill.
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charlee Lavender
★ 1
Very unprofessional all the way up to the managers.
They acted very childish and rude when they ran into something they needed to fix.
Personally dont like seeing businesses ran like that.
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Mike Johnson
★ 1
This place has gone down hill. Servers need training, cooks need training. It’s like they let some unprofessional high schoolers “manage” the place and don’t care how it’s run. After my experience last night I will not be back and I will tell everyone I know not to go back. Ridiculous. Do better.
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Angie Rejholec
★ 1
This is unprofessional and unacceptable to have any employees or a manager post things like this! Taking a picture off of Facebook of my grandson and sharing it with others in a group chat for others for no reason. Then to make a post like this just to have it up long enough for everyone to see then take it down good job Olivia Thomas you have been caught!! I will not support your business when I come to town! This is a new low for you Texas Roadhouse!!!
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Gage Parr
★ 1
For some reason the manager Olivia Thomas is taking pictures of my baby off my Facebook page to post into their work groupchat. Very unprofessional and weird of them. After she then made an unprofessional post. I would not support this business.
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bibiana cervantes
★ 1
Our waitress was lovely so it is not on her.
But food was cold by the time they brought it, they were out of baked potato and the kitchen substituted without asking for one of our order and for the order they just brought nothing at all until we asked. The hostess was rude, we asked nicely how long would our wait be and she did not bother looking at us at all and smirked and gave us different answers.
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Jason
★ 5
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George Cooper
★ 5
Absolutely quality food, very busy atmosphere, but prompt to serve you..the take-out is very well done as well..
Most people wouldn't know it but they have the best fish on the menu,, its a must try..believe this..
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R G
★ 3
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Aaron H
★ 5
I've been to quite a few Texas Roadhouses and other steak house chain restaurants. By far the best one I've been to. Ate here Father's Day night, so they were packed, but service was quick. I did not have a long wait time for a table, drinks, or food, and everything was delicious. Our server Vincent was excellent, friendly, fun, and attentive. He definitely knows how to up sell! But I appreciate him for it because he got me to try toppings I normally wouldn't and they were great! Could have made a meal out of those alone! Will definitely be back, highly recommend.
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Joshua Stencil
★ 4
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Yvonne Gonzalez
★ 5
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robert schroeder
★ 4
Food was good and service was great!
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Forrest Kuester
★ 5
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Nate Brown
★ 4
Good food. Service was ok. The place is freezing though. Bring a hoodie!
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Carol DuBois
★ 5
My Margarita was delicious and my meal was amazing!!
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Sandy Streblow
★ 3
It was busy. We (2 people) were there 1:30p: waited 15 min to be seated.
Ordered and it took awhile, waitress brings my filet out on a big plate and tells me they ran out of mashed potatoes and there’s a 10 min. wait. I wasn’t going to eat my steak and have my mashed potatoes show up later! Had to settle for FF. Left the restaurant at 3:00p and disappointed.
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Mike Niemann
★ 4
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Robert Eichenseer
★ 5
The only problem is halfway through our meal. A couple was seated next to us, and the woman was on her cell phone using the speaker.
Besides being anointed, it was disrespectful.
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Jerry Smith
★ 5
Excellent service and great fothe absolute best service I've ever had and the food was fast and excellent od
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Abby S
★ 5
Rachel was great, kind, and super attentive! Dinner was amazing as well. Thank you!
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Laura Reilly
★ 5
Thomasha was our waitress and she did a great job with us! So helpful and polite and kind! Got us extra dips and more. The food was very good, very good! I had the fish and steak fries and the fish was cooked so well and seasoned so good. I enjoyed a strawberry lemonade which was very tasty! My wife had portable mushroom chicken with rice and enjoyed all of it also! We both got sweet potatoes and those were excellent as well! We shared a brownie at the end and it was so good and attractive to look at too!
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Ruth Pedroni
★ 5
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Ken Roelse
★ 5
Got Take Out. Food was prepared on time, and was hot when I got home with it. Great Job TRH
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Cheryl Cronce
★ 5
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John Schultz
★ 5
We really enjoy Texas Roadhouse. Early dining is at a reasonable cost and delicious. One of our favorite places.
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Gonzalo Ríos
★ 5
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Suzi Sevcik
★ 5
We were there on a very busy Mother's Day, the wait was about 20 minutes, which we expected. Overall the service was great. Food was good. But what really impressed me were the bus boys. These guys rarely get any credit, yet we saw several of them hustling to turn over tables, but not skimping on the wipe downs. They were fast, efficient and thorough.
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Katie Peek
★ 1
Not sure what the manger Olivia thinks is funny about a super long hair in my margarita. The server "Mari" did a great job apologizing for her behavior. Weird that your servers have to apologize for their management. Not sure this is the right profession for her. Especially when you can hear her bragging about firing 8 people in the last week out in the open for everyone to hear. Time for corporate to step up before your restaurant goes completely down hill
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Ben V.
★ 3
Ordered prime rib medium rare and it came out clearly medium. Brought this up to the manager and she insisted it was medium rare saying "it looks almost on the fully rare side." Half the inside was brown! That's honestly almost medium well. Plus the prime rib was extremely grisly and hard to cut and chew. Sometimes there can be a bad rib roast, but if there is just admit it and swap the steak. They brought out the 8oz filet instead and it was cooked a perfect medium rare and was easily cut and chewed. That tells me the rib roast they had was overcooked and grisly and it was not all of their steaks.
Oh, and I was accused of "haven eaten half the prime rib already" by the rude manager. I took about two or three bites trying to chew it and the rest was me hacking away at the prime rib trying to cut it. 95% of it was still there.
Server was great and the rest of the food (chili, mashed potatoes, and buns) were good.
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Lah Lah
★ 4
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Michelle Hoogland
★ 5
Service was great, staff friendly and seem to really like their job. Food was delivered soon after ordered and tasted fantastic. Prices are higher than what we normally spend, but great place to go for special days.
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Anthony Booker
★ 4
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J Jr
★ 4
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Chris Chang
★ 3
Good was great as usual, a bit on the dry side. However, our server Peyton was rude and not attentive. We had nothing on our tables, had our drinks and food take a long time to get ordered and not brought out in a timely matter. They were also not all brought out at the same time. Instead of checking in on us periodically, we had noticed Peyton talking to her co-workers more instead. She was hasty to get us to pay our bill. I would like to, however, commend her co-workers who were more serviceable to us and made sure we had everything.
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Terry Clark
★ 2
The food is way overpriced. They give out free meal chips to the kids but they don't say anything about having to buy an adult entree with it for each chip. Very disappointing.
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Debbi Ritzema
★ 5
Great pulled pork, and the hurricane was great
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Emma Brickner
★ 4
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Anvesh Talluri
★ 5
Quick service, Good food and Great Ambience..
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Jacob Alexander
★ 4
Food is good and actually reasonably priced for a steakhouse. The service was top notch
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Jjcastro Castro
★ 1
Worst service ever and Olivia the "the manager “ the most disrespectful person I meet not recommended this place
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Mike Longwell
★ 5
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Matt Baer
★ 4
Pretty good service ok food . For price was expecting better.
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Sally Carlson
★ 5
It is so wonderful to have Texas Roadhouse so close to the highway. It's so easy to get too. The food and service is always great !!!
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Jeff Evans
★ 4
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Matt Wright
★ 3
We had a table of 10, and Marcos was an excellent server. it almost felt like we were his only table for a bit he was so attentive to a larger table w/kids.
The manager is a different story: they had to get her "approval"(?) to seat a table of 9. when i told her i miss counted and we had 10 she appeared frustrated and told us we'd have to be split up (fine, no biggie) 4 of our group was small children so they sat us at one booth anyway.
The part that stuck with us was the onion blossom we ordered as an appetizer never came, whatever, it happens. We mentioned it to Marcos while we were eating our main course and he genuinely apologized saying "if you still want it I'll bring it out, and it'll be free", cool right?
Marcos comes back and says, "My manager is arguing with me and says we have to charge for it". At that point we were done eating, so we did take it to go, but that was surprising, and I think rude. we did have plans to go back there for dinner the next night, but that turned us off, and we went somewhere else.
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Crystal Pietroske
★ 1
The “manager” Olivia Leukecheski shouldn’t be a manager at all. She speaks horribly to guests and sits there and laughs at everything you say. Basically told me I was lying when I told her we didn’t have Caesar dressing in the bag or our rolls we ordered. My daughter chicken critters were tiny quarter size pieces and she laughed and told me nothing she can do everything is by weight and that she has three people there saying the rolls and dressing were in the bag. Wouldn’t help me at all just laughed…sure won’t be going back to this Texas Roadhouse. My order was $111 and that’s how they are going to treat you, unexceptable
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Cheryl Dahm
★ 4
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JOSEPH SCHAEFER
★ 5
excellent
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unique johnson
★ 1
Not sure what the manager Olivia thought was funny about my complaint. The attitude of the staff or me asking for fresh rolls. She was not at all helpful in making sure I was a satisfied customer and very much so deflected my complaint. My advice do not come within the last two hours of closing the food quality sucks. They rush and make your food and it will sit there. I also told Olivia. I've ordered the boneless wings 3 or 4 times the serving amount was off and I received only two celery sticks when I usually get 4 or 5. She said the food is weighed. Sooo does she think I got two huge jack in the bean stock celery sticks. The boneless wings were half of what I usually receive. Nope she laughed. She didn't care. Probably gave me the wrong name over the phone.
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Kaitlin Bero
★ 4
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Ida
★ 1
We were discriminated. Majority of my party are Asian and we had a rude waitress who gave us attitude & wanted us out. My 6 year old wanted fries but she said “rice?”. 10 minutes after getting our food the waitress asked if we need boxes. CLEARLY WE WERE STILLL EATING. It’s clear she wanted us out.
Across from our table was a WHITE couple, we observed her interaction with them & it was like day & night.
One party from our group is WHITE & also felt this discrimination. She later called & we got a FULL REFUND. Will not be coming back to this establishment.
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steven adleman
★ 4
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Judy Van Wattingen
★ 5
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N S
★ 1
Waited half an hour to get seated, waited another 45 mins for our food, which wasn't very good. One of our orders didn't even get made. Mac n cheese was soupy, green beans tasted weird... chicken was good, but the gravy that was on it was horrible. There was way too much flour in it.
The manager and waitress took turns throwing each other under the bus for wait times and things that went wrong... embarrassing.
Second time here, second bad experience. At least the waitress was nice the first time.
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Dave Preisler
★ 5
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Lola Jefferson
★ 4
I ordered prime rib, a Caesar salad, and a loaded baked potato. Everything was done well and flavorful. The host was nice, and the service was good and quick. I think the prime rib was a bit salty and the Caesar needed a Little more dressing.
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Yevhenii Tyshnyuk
★ 4
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Jim Sommer
★ 4
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David Schmidt
★ 5
Ordered drinks and watch the bartender make and literally seen waitress walk past the finished drinks 5 times not sure if this is bad training because she was not very busy at the moment of the passing. I did say something when I received our drink and I got a sorry about the wait
I was very disappointed.
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Brian Garcia
★ 5
My parents and I have been going here for years. Just recently my mom had a pretty bad stroke so she's in a wheelchair right now and mentally she's not fully there yet. She made a mistake on her ribs, the waiter had absolutely no problem handling it. He was extremely nice to us and very patient. More than accommodating for us even though it was our mistake for not asking for the ribs the right way.
When we had left, I was rolling my moms wheelchair and every staff member moved to the side and opened aisles. As we were walking out, without asking, 2 of the front desk young girls had immediately opened up both doors to exit and had both expressed that we have a good rest of our day with big genuine smiles. I couldnt be happier with the treatment and how my mom had felt throughout the experience. Thank you so much not only to ghe restaurant but every employee involved today.
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Anne Ray
★ 2
Steak not done right. Fries to salty
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David Hayes
★ 5
Love this steak house. Go out to eat here all the time. Great food, great prices, great staff.
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Prisila Ruiz
★ 1
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Ken Zimmerman
★ 3
My wife and I do carry out at TRH, Sheboygan at least 2 times each month. We dine in 4 or 5 times per year. We have purchased gift cards for gifts to our friends many time. So we consider our selves good customers for last 5 years. But TRH has a real problem when packing our TO-GO orders. Almost evertime something is missing! Example, last order no rolls, a order berfore that the chili was only 1/2 full and there was no cheeze or onions. The food is great! I have called the Manager in the past when they shorted us. Since this happens so often, last time when my wife called the manager, the manager hung up on her! She called back and talked to another manager who offerred I come out a pick up my rolls. (5 mile drive.... NO i won't). The Manager challenged us as to if we were really short? and said I should open up the bag and check the order before I leave. Point is TRH needs to fixed their process in packing TO-GO orders. I will bet we are not the only ones having this problem
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Joshua Brabo
★ 5
Our server Megan and manager Chris were AMAZING! We have obnoxious and difficult dietary restrictions and they did a fantastic job accommodating our needs and the food was INCREDIBLE. Delicious! We highly recommend!
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Sophia Gebert
★ 5
We had a wonderful server that made it a very enjoyable time! Food was delicious and came out very fast!
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Polly Hayes
★ 5
Louis was the best. He is a top rate server. Thanks
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WI Biker
★ 4
A great experience at the Texas Roadhouse at this location! The bar experience is a good one with great service and able to walk right in and it was very quick service. The appetizer of grilled shrimp was great and the ribeye steak was very good. It was great experience all around and one I would recommend a visit while in the area.
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Ren
★ 4
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Juan Ruiz
★ 5
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Zach Vasquez
★ 5
My birthday meal was delightful🥳
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michael hand
★ 5
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Debra Del Pozo
★ 5
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Denise Pfeiffer
★ 4
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OnTheGoMobility
★ 1
Will not go back... Went deliberately early to avoid a wait (before 4pm on a Wednesday). Parking lot was relatively empty. Asked for as table. There were three people at the hostess stand and I was told we would have to wait. Better than half the tables were empty. They could not tell us how long the wait would be. This is the last time I am going to play this game. I stopped come here because of this in the past. Empty restaurant and made to wait. I went across the street to Olive Garden and was seated immediately. I like your food but it is not worth sitting on a cold bench and made to wait.
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Shawn Severson
★ 4
Food was so tender & juicy.
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Ryan B
★ 5
Great atmosphere, employees and food
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Tim Traub
★ 4
Server Maddie and the food were excellent once we sat down. The hostess was the worst we've ever had at any restaurant. My friend is very hard of hearing, I have sound aversions and issues with my ears and hearing. We explained we needed a quiet booth. She seated us right below a very loud speaker and she would not move us to any of the booths or areas we asked for. She said others who checked in after us could be assigned there but not us even tho we explained at the very beginning what we needed as soon as we got there. We were put to the bottom of the waiting list with no assurance she wouldn't seat us in a quieter area, and by then the entire waiting area was completely full with no where to sit to wait. My friend just had surgery and we are both disabled. When we arrived the first time, there was only one group waiting ahead as it was not peak and not busy around 3:15pm. She finally allowed us to go sit wherever and wait as we were back at the bottom of the wait list and she said she'd come find us when there was a booth. We happened to sit in a quiet booth to wait and that's when our server came us to us thinking we were assigned there. We explained we were waiting for a booth to open up, as we were sitting in her section in an open booth. The restaurant had many empty sections and many empty booths at the start of this, none which we were allowed to sit at even tho we asked about 8 to 10 booths in 5 to 6 areas. Then suddenly everyone else was getting seated in several of the booths we were told we couldn't sit at. Our server asked if we wanted to stay in her section, offered us other empty booths in her section, was very apologetic, got us bread herself and offered to speak to the manager on our behalf. I am using my husband's Google to review this restaurant as I rarely leave reviews and I felt like this was so unacceptable by the very worst hostess ever, followed by the best of the best server in Maddie. This was my first time at your restaurant and my friend who treated me was a repeat customer but ready to walk out. That hostess needs some serious training, customer no service.
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Instructions Not Included
★ 5
Great service for a busy night, wait was less than time given. This is a great location.
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Sue See
★ 5
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Tony G
★ 4
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Debbie Davis
★ 2
Took a friend out to lunch with both semi disabled in the house. Just wanted to take us all the way to the back of the restaurant and we explain to her. I can’t walk that far. She told me that was kind of like too bad that’s the only place we have open. We’re short on staff. Wrong answer. Give me your manager please so the manager let us sit where we were wanting to sit closer to the front. My steak was a little over salted but overall the food was OK. I haven’t been there in a very long time but what happened ?
I was excited, but I regret my choice of going out for lunch.
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Calisse Smolka
★ 5
We went to the roadhouse yesterday and had a great lunch but what stood out most was our server, Marco. He was exceptional! He was ready with drink refills and anything else we requested with the most pleasant manners I've seen in a young man in a long time.
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Heidi Miller
★ 3
Everytime we go here, the service is terrible or they don't know how to cook a steak right!
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Ashley Loehr
★ 1
We come here regularly. But that won't be the case anymore. The last few visits have been absolutely terrible. The waiter forgets to bring our drinks. We waited over an hour for our food. We asked a couple times if he could check on it. He would just keep telling us it's coming out soon. Finally when our food came out, it wasn't even correct. And the food isnt as good as it use to be. The steaks are tough and food comes out cold. Nobody apologized for anything. To be honest I don't think they care. Just awful all the way around!
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elsa brotz
★ 5
Came in with my boyfriend, have been here several times and it is always an enjoyable experience but this one was knocked out of the park. Our server Michael was knowledgeable, helpful, and went above and beyond to make sure we had everything we needed. He really made our dinner special!
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Liz B
★ 3
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Dave Zanon
★ 1
Visited this location for dinner and ordered a burger. When I received my meal, I bit into the sandwich and discovered there was no burger. I had to find the server to make the situation right. A manager came by the table to apologize and said that sometimes the cooks put the food out without checking to see if the order/meal is complete. Either way, I don't care. My order was not as it should have been and the manager did nothing to make things right. Furthermore, while I had to wait for my meal to be prepared correctly, the other member of my party was practically finished with their meal. Totally unacceptable customer service and I will think twice before returning.
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Kim Nett
★ 2
SERVER raech I had the bbq chicken. As normal I askedvto add on another chicken filled. She would not do it. Never asked if we needed a refill on soda I asked to buy gift cards never came back and offered them. As we were leaving out the door she asked. No I payed was not going to wait. Could not find a Manger. So disappointed.
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Norris Jergenson
★ 5
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Adam Ebert
★ 1
Worest experience ever and my brother Ryan Ebert worked for Texas roadhouse in west bend we all go out to eat food took over an hour and a half and came cold. Our waitress was no where to be found. Not only disrespectful experience for us but a form corporate employee that loves Texas roadhouse. My brother loves this company and it wasn't a good experience for him. Has many higher up friends of this company. I don't think we will be going back to sheboygan Texas Roadhouse again.
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Johanna Zuehls
★ 5
Family favorite restaurant! We get in the waitlist before we leave our home to make site we don’t have to wait!
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Lydia Shelton
★ 5
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Julie Popoutsis
★ 2
Ordered my steak medium. Received well done. Salad had ice chips in it and the Caesar dressing was hardly present at all. Dining room was freezing cold. Us and all the tables around us were wearing our winter coats.
I won't be back.
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Todd Stark
★ 5
1st steak overcooked 2nd steak 🥩 perfect. Always like it.
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maitias wenzelow
★ 3
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Wade Smith
★ 1
Drove 40 miles down here to take wife out to her favorite place to eat. Tried twice to get a medium rare steak. One was still blue raw and was medium well at a minimum. Server was great and apologized profusely. Not on her. I know it is hard to staff
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Tina M
★ 4
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Maria O Padron
★ 5
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Lucas Tetrault
★ 5
The food was delicious, the service was great, and the atmosphere was very comfortable and relaxed. Well worth the price for the evening out.
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Jessica Trotta
★ 5
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Jim Peterson
★ 4
My food was good but I think the service needed a little attention and they weren't very busy only because it was later at night
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Stacy Vetter
★ 5
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Tom Hoffman
★ 5
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Jeff Cevaal
★ 5
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GT
★ 4
My steak was great. Although my wife's order was wrong, it was still enjoyable
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Shawna marie
★ 5
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Lee Trotta
★ 4
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Therese Purdy
★ 4
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Brian Williams
★ 5
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Robert Wiltzius
★ 4
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Jeanne Klebar
★ 1
Never got to eat. Told wait was 15 minutes but after 45 minutes, we were told no seating available. Be honest in time estimates! Our time is valuable too!
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T & C Kirby
★ 5
Thank you Texas Roadhouse of honoring our Veterans! My hubby picked up your voucher for a meal today. We are always happy going to your restaurant!!
We enjoyed smothered chicken and prime rib with loaded baked potato, house salad, loaded sweet potato, and fresh veggies.
Thank you Simone for the excellent service!!
We will definitely return and we highly recommend!
We returned and we had an excellent anniversary dinner.
Thank you Louis for taking such great care of us!!
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Paul Kluck
★ 4
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Thomas Beury
★ 5
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Crystal Thede
★ 5
Special thanks to Marcos for making our dining experience one to remember. Great attention to detail, amazing service, and a spectacular personality. Will come against soon!!
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James Pitsch
★ 5
Texas Roadhouse is a good steak house. I always love the hot rolls and a great ribeye. Service is mostly always good!...Great job Texas Roadhouse!
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Bob Ryerson
★ 5
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Jessica Maldonado
★ 4
It's always a nice time here. 4 stars for food because the chicken tenders they gave my son were a joke. Bottom of the bag pieces, you could tell. Otherwise the rest of my family meal was good. I'm gonna say our waitress had alot of tables that evening. She wasn't every attentive to us. All in all, we may be back.
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Karin Payton
★ 5
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Julie B
★ 4
Always great food, kitchen staff is awesome! Service was pretty good. She was kind and attentive when at our table, but never really checked back and we went without drinks for almost the entire meal. The atmosphere is always fun, but the music is so loud you cannot really have a conversation at just your table as you have to speak so loud everyone around gets to hear each other's conversations.
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Betsy Bie-Eigenberger
★ 3
Porkchops were dry, service was awful, atmosphere was ok.
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Dave Mayworm
★ 5
Went here for my birthday dinner. Never disappointed!
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makayla gregor
★ 5
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Laura Memmel
★ 4
Went for our anniversary. Not impressed at all. Maybe short handed but waitress was not really on it
We got our soup and salad with our dinner. Prime rib had more fat then meat. Asked for extra sauce never got it. Asked for ranch, didn't get it. Time span from sitting down to eating was extremely long.
This use to be our favorite place.
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Michael Fazio
★ 4
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Rose S
★ 5
Customer service here is EXCELLENT! They really go above and beyond. Everyone greets you and says goodbye as well, in a genuine manner. Our Waitress (I forget her name.. something like Inglys?) was very attentive and kind. One of the best waitresses I've ever had. Good job Texas Roadhouse Sheboygan!
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Me
★ 2
Ponderosa, Sizzler's, Outback, etc.., pick a card, anycard. I don't hate these types of steakhouses. In fact, I like them BUT I have to be in the mood. To start, I have to be REALLY hungry with low expectations when I go. Secondly, I must be mentally prepared to go. After that, it's all good and I'm ready. However, if I'm not mentally ready for it, then it will be bad no matter how good it looks. It's all mental when it comes to these types of steakhouses.
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Carrie Lynn Peaine
★ 5
Friendly service, and my steak is always cooked just right.
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James Toole
★ 3
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Danny Boy
★ 1
I spent over $200 for my quests the service was great but all the steaks, mushrooms and even the beef tips came charred and burnt. I should have sent everything back but it was so crowded my company just wanted to get out of there.
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Brian Dawson
★ 4
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Steven Zutz
★ 4
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Olivia M
★ 1
Horrible service horrible waitress. Very rude, ignorant. Better off going further into town and stopping at another restaurant. Waited over an hour for food.
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Andrew Pietzner
★ 4
Hit and miss on steaks. They can be stringy or spectacular. Great ribs, great sides. Very noisy place. Service tends to be excellent.
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Michael Jaber
★ 5
It's a great place to go for some steak, shrimp, and chicken. The staff is super friendly as well.
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Michael Harris
★ 3
I'm visiting here from Memphis. The food was not good at all. Do not get the ribs. They are not fresh nor juicy.
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Igor Gavran
★ 5
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mary peterson
★ 1
The service was good and the manager tried to accommodate us, but the steak my wife was served was abysmal. Then the replacement was worse. She had a bone in ribeye that she couldn't cut or chew. We gave up after the second one. What irks me most is that not only corporate, but the franchisee has not responded to my emails regarding my concerns. The least they could do is acknowledge that they received the emails, but they haven't. The people working in the restaurant tried their best, but upper management has dropped the ball. Where was that meat from???
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