★ 1

It took over an hour for us to get our dinner, and the restaurant was not even busy. There was only one person on staff who was dealing with both the bar and the restaurant.

Source: Google

★ 4

The restaurant was inside The Sheraton hotel where we were staying. We got in early Friday evening and didn't feel like going back out so this was great. The buttermilk chicken sandwich was great. My son enjoyed the smashed burger. They had a good selection of Non-Alcoholic beer to choose from as well. There was also a breakfast buffet that you get through the Sheraton, which was good.

Source: Google

★ 5

Cibo ottimo, personale molto cortese...da provare assolutamente.

Source: Google

★ 4

Ordered a yogurt parfait and felt it was a bit lacking, a bowl of yogurt with maybe two or three chopped strawberries, no granola, which I was disappointed by. Price is expensive, as is expected from a hotel restaurant so I wasn't surprised. They initially tried to charge me $12 for this parfait, when it was listed as $7, but when I brought this up it was fixed, so no complaints there. The server, I believe her name was Eyeleta, was kind and accommodating. Atmosphere was just fine.

Source: Google

★ 5

Great service really enjoyed my time with Sarah, Valerie highly recommend don’t forget to come try the Spotted cow there very knowledgeable with their work.

Source: Google

★ 5

Great atmosphere got come try the Spotted cow and have a relax time at the Craft Room.

Source: Google

★ 2

Dinner service bad. Drink service good

Source: Google

★ 5

Valarie the bartender/server was AMAZING!!! Kind, pleasant, and attentive

Long Island iced teas, cheese curds, and bbq chicken flatbread were so fire. Highly recommend

One suggestion to the owner is to put more signs to direct customers to the bar/food area, we got a little lost in the hallway

Source: Google

★ 2

Very disappointing food and service. Fish was rubbery from being overcooked.

Source: Google

★ 5

Source: Google

★ 5

Food was better than I expected for a hotel bar. I had the wings one night and a burger another night. The staff are super friendly and made my time here a lot more enjoyable!! I even booked an extra night

Source: Google

★ 5

Great spot, had the breakfast buffet and everything was fresh and tasty. Service was great too!

Source: Google

★ 1

Worst customer service period! People seated after us were served and gone before we even ordered! One waiter refused to serv us. The bartender had to come take our orders. Food was wrong orders etc... Shipping my girlfriends son to Marine boot camp and this was the last meal he gets to eat with us!? Great impression Craft Room! You ought to be ashamed of yourself!

Source: Google

★ 1

Filet was not good, had a different taste. No sear in the outside. Waitress told the chef who said she'd "look into it". Was not offered anything else

Source: Google