★ 5

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★ 3

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★ 4

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★ 4

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★ 5

Best Wendy's experience I've ever had! Dre was so accommodating, kind and fun to talk to. I'll be coming to this Wendy's from now on.

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★ 5

They finally have sped up their service after years of taking ten minutes a car.

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★ 1

+25 min wait in the drive through and still haven’t ordered. From the other reviews, If the workers are this bad, just close the place they obviously don’t want their jobs

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★ 5

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★ 5

If you decide to go here... Go for the breakfast... I went here couple of times for breakfast and it's always good. The service is good too in the mornings, very polite and respectful. Now, during lunch hour it is a bit different. But I will keep all things positive and stick to breakfast.

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★ 1

Worst place on earth to eat at.
Me and my husband stopped in on Tuesday for our lunchbreak and when I tell you the staff is so unorganized it's unbelievable the store manager I believe her name is Angela that manage this store she is HORRIBLE they need to get rid of her asap! She NASTY and Sloppy around customers food and drinks its unbelievable. Who in they right mind as a owner of this place want that person manging your wendys store.

The wait was so long for our lunch we only have a 30 minute we spent the whole 30 waiting if you're on lunch and want a quick bite Mcdonalds might be a better option this place moves slow you'll waste your whole lunch break here just waiting alone.

NOT GOOD PLACE HATE IT

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★ 1

I WOULD NEVER EAT AT THIS PLACE! The team members are always mad for no reason when you walk in they can barely welcome the guest when they enter the building, The management team is BEYOND lazy! I MEAN LAZY!! They don't want to work just there for the quick cash. This Wendys location needs a whole new management team ASAP! The owner needs to come and walk through this place for once because its horrible. I WOULD NOT EAT HERE THEY ARE NASTY I MEAN IT!!
Bathrooms are always smelly when you enter them. The drive through wait time is always long just for simple stuff like a water you have to wait like 30+ minutes in the line SMH.

The old lady at the Entercom needs to go, she always act like she can't hear anything, you always have to repeat yourself over and over then at that you have to WAIT a long time.

The service IS BAD

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★ 5

Good service in late drive through lane

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★ 5

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★ 1

Pesima atencion, muy mala preparecion de la comida, no le daria ni una estrella, verdaderamente decepcionante

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★ 5

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★ 5

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★ 5

Great food

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★ 4

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★ 1

Ordered my food through the app and paid for it. Went to go pick my food up and i was told They didn't serve what i ordered. They wouldn't refund my money and told me i had to call Wendy's through the app. I called and they were closed because it was a Sunday so I just had to deal with my money being gone for the day. When i finally did speak with someone they tried to offer me points instead of returning my money. That was April 27th and it is now May 22nd and I still haven't received anything from Wendy's. I would advise people not to use the app because if something goes wrong they are going to give you the biggest run around with nothing in return. I was told i would be contacted by someone and haven't been reached out to through phone call or email once. I even asked for an email so i could reach out to them and the guy I was on the phone with refused to give me information. He just continued to tell me i would be contacted so basically you cant talk to anyone who can do anything for you except try to rip you off by giving you points for money you spent on things that you didn't receive. I haven't been back to Wendy's since and wont be going back. I'd rather spend my money where I'm treated better.

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★ 3

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★ 5

Great food on every visit 😋

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★ 1

Wendy's on Brown deer sucks would you want to eat that for real That's embarrassing for anybody who cook that

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★ 2

Very Slow drive thru, ~17 minutes from starting order to departing.
Ordered two #1 combos with drinks. Got drinks quickly. But say and waited 7 minutes for the food to appear. Fries tasted like they had sat and were reheated (either that) or they have not changed/cleaned the fryer oil recently.

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★ 1

Always missin an item

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★ 1

Idk what it is but these places are upcharging the size without mentioning it. I was there today and wondered why my total was almost $12. They gave me a large and I didn't request a large and why is that what it's automatically set as? It will be addressed next time.

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★ 3

Allowing customers to smoke or vape is against the health code. I don't care if it's a relative, have the guts to ask them not to.
Management needs to address this with staff. Lunch staff.
1337 hours, 3/18/25.

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★ 1

never been here but sounds terrible

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★ 1

They will have only 3 cars in the drive through and u still have to wait 20 minutes

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★ 2

After seeing the Son of Baconator for $3.00 ad, I decided to give it a try. I am not a big Wendy's fan, but on the NW side of Milwaukee the pickings are slim and the service is not great anywhere. I ordered the sandwich and asked for the loaded bacon cheese fries, that was all I was going to get, but the girl taking my order asked if I would like to make that into a combo.
I knew that those fries were not part of a typical combo, so I said, whatever is cheaper. Surprised she came back and asked what I wanted to drink and I said Diet coke. She then said my total was over $12. I tried to get her back on the speaker but she didn't answer, so I pulled up. I looked at the cost individually for each of the things I ordered and it was $3.00 for the sandwich, $4.00 for the loaded fries, and the most expensive soda was $3.00. That should have been around $10.60, not over $12.00. When I got up the the window, I asked her why it was over $12.00? She didn't like me questioning her. I then gave her the cost of each of the items I ordered and said it should be around $10.60. She said you orderd the combo. I said shouldn't the combo be cheaper? I said to you on the speaker whatever is cheaper. She actually said to me "How am I suppose to know that? Ok, I guess I expect to much out of people, but I would never had said that to a customer and admitted how stupid I was. The manager came over and she said this lady is being very rude. I explained to the manager, what I had asked for and she corrected it immediately. I appreciated that she didn't try to justify her employees ignorance and just got me on my way, but I will not be going back there anytime soon. Moral to this story is Combos are not always a deal.

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★ 1

Hair in my burger
Rude cashier
Stale bun
They gave me Dr Pepper instead of Diet Coke

Avoid this Wendy’s at all costs!

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★ 4

Spicy chicken is still a very solid pick as well as the classic single.

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★ 2

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★ 5

The chicken sandwich is my favorite

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★ 5

Most enjoyable

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★ 5

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★ 3

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★ 3

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★ 4

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★ 3

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★ 1

If you like rude cashiers and loud employees on their break yelling, this is the place for you. We were the only two customers in the restaurant and they were yelling on their phones on speaker and just a cussing up a storm. Will never come back to this place!

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★ 3

$5 biggie bag gone be a hit err time but y I’m waiting over 10 minutes lolbfr

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★ 1

Krabby patty taste like a chum patty just a Dave single no bueno no good slimy and nasty sigh my childhood has been robbed from Me 😭😭😭

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★ 1

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★ 4

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★ 2

Filthy, slow, loud, and disorganized.

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★ 4

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★ 5

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★ 2

Usually this Wendy’s is hit or miss. I sometimes get my food promptly, sometimes not. However, this visit I had on 8/23 I received 9 pieces of saucy nuggets instead of the 10 I actually ordered. I would not usually complain about this sort of thing however the manager seemed very rude in the restaurant and when I got to work and realized I was missing a nugget, I called to complain it seems an employee answered. I told her I was missing a nugget from my meal. She alerted her manager and all I heard was the phone hanging up. 🤦🏽‍♀️ Very disappointed how rude and uncaring people can be when you’re spending you’re hard earned money to eat at the place their receiving their paychecks. Do better.

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★ 4

It's fast food with attentive employees doing the best they can.

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★ 3

This location is very slow

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★ 5

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★ 4

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★ 3

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★ 5

Excelent service!

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★ 4

The food was great and hot. But they were extremely slow. And the drive thru was so outdated.

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★ 5

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★ 3

Pretty average for a Wendy’s however the service tends to be pretty slow. If you want a quick lunch then this probably shouldn’t be your choice.

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★ 5

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★ 4

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★ 1

Great service and staff.

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★ 4

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★ 1

While people out there flaming chipotle, this is the kind of service you get at Wendy’s. Dave’s single with one piece of lettuce and 2 slices of onions. Garbage workers.

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★ 1

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★ 1

Horrible service. Late night workers act too lazy to do their job. The place closes at 12 and the workers sit around doing nothing for an entire hour just to pass time.

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★ 3

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★ 1

Waited in line 40 min and still managed to not receive service

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★ 5

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★ 5

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★ 5

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★ 3

slow service cold food rather fries no warm buns

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★ 1

Took forever just to order because the attendant kept leaving to do who knows what, and from what I hear, it pays poverty wages.

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★ 1

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★ 5

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★ 5

Food and customer service was great

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★ 3

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★ 4

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★ 1

Had only chicken and fries then complained that they were actually closed even though it was still 5 minutes before close and I had been in the line for 15 minutes at least 5 of which were at the ordering speaker but she was not able to multi task and help the car at the window and take orders. When I said never-mind and drove away she yells out the window “have a nice life” I don’t expect much service from late night fast food but out right rudeness and incompetence is unfortunate.

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★ 5

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★ 1

I stood at the counter for 7 minutes before being waited on. They were talking about non employment stuff. And then acted like she forgot the order. I'm calling corporate because someone just told me the manager is Angela Flowers.

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★ 5

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★ 1

They have their lobby closed during breakfast hours. I placed a mobile order for dine in and was forced to pick up my order through the drive thru and I have no car. I hear one employee telling the other one he's standing in the drive thru. The other employee responded and said, "That's a personal problem." Mind you I can't dine in and it's morning time. I had to walk home in the cold with my food after waiting 45 minutes for my order. I placed the order before I even got there. I get there and have to wait 45 minutes. Food got cold and I believe they gave me old cinnabon pull aparts. They were very hard. Can I tell corporate about this?

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★ 1

Rude people work here

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★ 5

The food is good and the people is very polite and helpful.

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★ 3

It's a hit and miss with this one. I visited this location, and we went in to pick up our order. Everything was good. I would not suggest door dashing this location. They always forget to put sauce in the bag for nuggets, and the burgers never ever look like they should. Also, they do not pay attention to your add on for your burgers.

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★ 5

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★ 3

Service was slow even though it wasn't busy.

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★ 1

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★ 3

We encourage people to boycott this Wendy's at 8331 West Brown Deer Road in Milwaukee as well as other Wendy's locations until they join the fair food program. Sub-poverty wages and mistreatment exist on farms where Wendy's gets their produce and the fair food program would make conditions better. We appreciate that the workers were very friendly and kind when we brought our concerns to them yesterday but we need that same kindness given to farm workers.

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★ 5

The food was made perfectly, the girl at the window was friendly. Drive thru was a smidge slow, but it was late.

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★ 2

No biscuits and gravy what a disappointmentNo biscuits and gravy what a disappointment

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★ 1

If I could give the service 0 stars I would.

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★ 5

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★ 3

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★ 5

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★ 5

Unfortunately they are closing.

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★ 5

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★ 5

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★ 5

This is one of the few locations that have turned around…. The service is great. I even noticed they were closed thanksgiving day. Treat your people right and good things follow.

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★ 4

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★ 1

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★ 3

It was ok

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★ 5

Stopped in last week during lunch & it was so good I had to come back today!!! Y'all please keep up all the hard work! The service was great both times, yes I had to wait because it's lunchtime and yes the food was hot and fresh so I'm completely ok with waiting for hot fresh food and great service is a bonus nowadays! So thank you Wendy's team!!!

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★ 1

I was there this morning. The young lady with the pink braids in her hair is the rudest person alive every time I go in the morning she’s always rude and angry and mean she needs to find another job because Customer Service is not her thing you smile at her. Tell her thank you she doesn’t respond, she looks off doesn’t give eye contact. Every time I go, she has the nastiest attitude I won’t be returning you go there in a good mood and leave in a bad mood because she just ruins your whole day and my order is never right every time I go.

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★ 1

They don't make all the food fresh like they are supposed to. They reheat and will take things off of reheated (microwaved) food such as you say no onions they'll reheat it but take off the onions like you won't smell it. The cheese will be dry looking like reheated cheese looks. Their attitudes are horrible af.

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★ 3

Lunch time drive through and inside slow

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★ 4

The food was decent, the customer service pretty much sucked as usual and they had the lobby clothes for no apparent reason.

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★ 3

Went through the the drive thru around 2 pm. Took almost 20 minutes. 3 cars in front of me.

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★ 5

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★ 1

This location is the most disgusting, unorganized and unsanitary place I HAVE EVER BEEN TOO IN MY ENTIRE YEARS OF LIVING!!! the food quality is always terrible. Fries are 0/10 it’s like they mix the batches you’ll eat some very soft uncooked fries and also extremely hard fries that taste like they been warmed up a million times. It’s an older lady that at the drive thru who is disgusting and needs to be fired coughs right on my drink as she hands it to me ! And also when taking my order she stops every 5 seconds to talk to her co-workers and wants me to repeat it 100 times because she so distracted on a non- work related conversation than her work . This location needs new management, new cooks and new staff all together!

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★ 5

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★ 1

Expect to be waiting 15-25 minutes in the drive through line before being able to order, another 5 for someone to acknowledge you and another 5 for you to get your food. A good place to take a date you want to talk to though, plenty of time to wait. Out of all the Wendy's I've been to this is the slowest and most unprofessional.

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★ 5

Quick and easy suppertime meal! Super nice staff!!

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★ 4

Service and food was very good; the manager was polite, professional and friendly as was other staff present

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★ 1

This is where the type of girls who start fights at a Waffle House work at.

I've never seen a crew more eager to be confrontational and excited to convey to you how much they don't care.

A glorious garbage hole

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★ 1

I work nearby and sometimes stop over for lunch. I am almost always let down. The food is fine, but the service is super slow. Routinely taking 20 to 30 minutes in line. I mean short lines. Yesterday there was two cars in front of me. I was there 27 minutes to get a spicy chicken. It is usually faster for me to drive to County Line Rd Wendy's and drive back than to wait here. Food was fine, they appear short staffed. But this has been since I started working in the area in mid 2021!

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★ 2

Seems like everyone is extremely rude here. They don't look say you when either person says anything. You reach out to grab your items they'll place it on the counter. But considering the area.

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★ 1

You can never eat inside the store, they take a long time, there is an urgent lack of staff, you have to have time if you want to eat here

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★ 5

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★ 5

Those new breakfast potatoes should be on the all day menu!!

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★ 5

Went inside around noon for lunch. Placed my order upfront with cashier. Didn’t get her name but was patience and courteous. Ordered the new nacho burger combo and my food was out in less than 5 minutes. Food was delicious and fast. Great job!

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★ 5

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★ 4

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★ 4

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★ 3

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★ 2

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★ 1

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★ 5

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★ 1

The drive thru is the slowest I've ever encountered.

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★ 1

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★ 3

The food was ok today, but the lines were too long & I ended up waiting 20 mins in line on my 30 min lunch break. More Associates are needed there to make the fast food ordering process faster.

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★ 4

Even tho there was a bit of a wait the young lady in drive thru was extremely pleasant and kind . Came thru around 2pm on 7/5/23. It’s refreshing to get great service now days .

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★ 5

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★ 4

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★ 5

Great food fast service just wish they still had the side salad

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★ 4

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★ 2

This. Place is to slow. Probably they. Close. Soon± i don't guet any food

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★ 5

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★ 1

Slowest place ever!! I was waiting in the drive thru for at least 20 minuites!! Some people get a half hour for lunch!! Jesus christ!!

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★ 5

Great food good price

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★ 1

40 minutes in line at the drive through..... literally a full 15 minutes at the speaker waiting for someone to acknowledge me and take my order. service was so slow I I thought they were being robbed.

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★ 4

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★ 5

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★ 4

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★ 5

Always gets my orders right, food is great!

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★ 3

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★ 5

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★ 3

It's what you expect.

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★ 5

Love Wendy's

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★ 3

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★ 2

Too long of a line, usually happens around night time, probably because they are short employees. And cleanliness could be a lot better.

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★ 1

Always takes a million years to get anything

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★ 5

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★ 5

I only went through the drive-thru to buy a Wendy's Frosty. It was late, close to 10:30 pm. This Wendy's seems to be a popular place. I always see cars going through the drive-thru. When I'm here to buy food, I like the chili and the salads. Besides the chocolate Frosty!

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★ 1

i have been sitting in line in this drive through for almost 30 min now. in that 30 min i have only moved up 2 spaces. still have not made it to the window to order yet and the line only had 5 people to begin with. so it’s now 3 ahead of me. just thought i would leave this review now before i pull off. and i am still sitting in the same spot since before i went to search for the place on google and look for where to write this review

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★ 5

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★ 4

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★ 2

I ordered a decaffeinated coffee. The creamers were spoiled. I was given a fresh cup of coffee but they did have fresh creamers. That's a shame. The Wendy's are lacking something. North Ave at 47th has rude cahiers. E.Capitol sandwiches 🥪 were over cooked. The only one with Good service and fresh food was South 108 at Greenfield. I Live in Milwaukee. If I want fresh food and service I must travel to Greenfield location. We must do better .

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★ 2

The food was horrible the burgers were half done the fries were cold the customer service at night time is awful like really awful

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★ 5

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★ 1

The General manager is a real harrasser she makes comments about people and does not know when to not say anything about a workers habits what is an accident and what is on purpose don't work for angela farmer she will ream your eat out at most times for no reason and she talks about them like they don't hear it

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★ 1

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★ 3

Plain Jane fastfood restaurant. Employees don't seem to be interested in interacting with customers. It may have been a "monday"-smh-lol when I was there. But I believe it was a Wednesday. Idk.🤯

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★ 5

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★ 2

Spent 22 minutes in drive thru. Need to hire more employees. When I finally got to the mic to order, I was asked to hold on, then ordered, then another 10 minutes to pay & obtain food.

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★ 2

My order was wrong ND the line was not moving quickly...

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★ 1

Slow 🐌 🦥 service

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★ 4

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★ 4

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★ 5

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★ 1

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★ 4

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★ 3

The tomatoes on the chicken sandwich didn't taste as fresh as I would've liked. Not a fan of the fries. Very plain taste. Not busy, so service was fast.

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★ 3

Always a slow drive-thru!

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★ 5

The salad was very good.

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★ 2

Not great, the people at the drive through were rude and messed up my order 2 times. The burgers were also undercooked and tasted bland. Will never return

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★ 5

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★ 5

Perfect took there time but everything was fresh hot, clean and presentable, keep up the good work.

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★ 4

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★ 3

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★ 4

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★ 5

Quick service in the drive thru.

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★ 3

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★ 3

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★ 4

Really need to buy extra fries.

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★ 3

Unremarkable. A normal franchise operation.

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★ 4

Food was average Wendy's standard. Staff was friendly however they forgot the fries and then when we tried to go into the building to get them the doors were locked and they told us to go through the drive thru, which at that point had a huge line that was moving very slow. Why not just get the fries and bring them out to us?

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★ 4

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★ 2

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★ 5

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★ 1

It's was a rotten tooth in my bacon burger yall better not eat there no more

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★ 5

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★ 4

Too slow but food is good. Love their chili.
I ordered a pretzel burger. She asked if I wanted a double and I said 'no'. When I got to the window they billed me for a double! They argued with me and said that's what I ordered, but eventually they did fix it. Terrible service but the pretzel burger (my 1st one) was very good.

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★ 5

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★ 4

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★ 2

The wait is stii to long I was car number 3 still waited 20 minutes

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★ 5

I came here last night and it's a young lady at the drive thru that's always polite she helped me in a major way my son nose was bleeding and she was on her toes helping every way that she could thank you so much we appreciate people like you, you went over and beyond he was happy to see you last night thank you

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★ 3

I had ordered a chicken caesar salad. I feel that Wendy's charged too much. It should be at least $5.00 for the little plastic container of salad.

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★ 2

I got the $5 biggie bag and food was cold

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★ 5

The food was good and hot I had the Dave classic single. It was juicy and good.

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★ 5

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