★ 5

Source: Google

★ 4

Source: Google

★ 5

It's a Wendy's. The employees were very helpful. Still good. Manager is great.

Source: Google

★ 1

Got my ice cream size wrong

Source: Google

★ 2

Source: Google

★ 2

Source: Google

★ 3

Team member was nice and friendly.. There was a little wait on the food but it was hot and correct

Source: Google

★ 1

Lady responded on drive through that she needs a minute and didn’t respond for 5 minutes. After calling again , she did the same

Source: Google

★ 1

Came inside to order because the drive thru always messes up. Ordered my meals and some saucy nuggets. Was told by the girl at the counter that they don't have the saucy nuggets.I looked right at the menu and then the sauce bottles full of the sauce used for the nuggets. I asked her again and she rolled her eyes and said they don't have those. Didn't want confrontation so I just said ok. The inside of the place was absolutely disgusting. The soda machine hasn't been cleaned in several days, I know because I work with that same machine at my job. It was also missing several flavor cartridges. Once I got my food I had about 10 fries in my container. Horrible all around. Seems like, looking at reviews, ownership could care less. They respond to zero complaints. What a joke of an establishment.

Source: Google

★ 5

Source: Google

★ 5

Food always fast and fresh.. good lemonades too

Source: Google

★ 1

08/24/25, 1am After I stayed in line over 25 minutes he had a nerve to pull me up saying it wasn't enough french fries for my food he had all that time to drop fries then took 10 more minutes after I was pulled to bring food out this is ridiculous my online order should of been made before all his other drive thru orders

Source: Google

★ 4

I was on the way to work. I'd passed by the place numerous times and finally decided to stop by for breakfast. There was plenty of parking. I ordered 3 biscuit sandwiches to take with me. The service was really slow, I mean "snail" slow. Ironically, the restaurant was almost empty. It was me and one other customer. That said, the place was clean and the food was great! If the staff had shown any real urgency in getting my food ready at this "fast food" restaurant, I would have easily provided 5 stars.

Source: Google

★ 1

Paid 21$ for raw burger, cold fries and old lettuce, do not go here, disgusting.

Source: Google

★ 1

10 minute wait for 2 sandwiches, Dave's Double and a Spicy Chicken. Forgot both my drinks too.

Source: Google

★ 5

The Wendy's on East Capitol need to close up the one on North 27th Street is the best one ever in the morning time when they first opened up that's the best ship ever

Source: Google

★ 1

Who ever is in the drive through right now really need to not get upset at customers because she has a speech impediment and couldn’t get what she was trying to say out and got a attitude because u was genuinely asking her what was it she was asking me? /: I really didn’t expect my anxiety to be flared up by .

Source: Google

★ 4

Source: Google

★ 1

Horrible customer service & attitude

Source: Google

★ 5

Food was amazing

Source: Google

★ 5

Source: Google

★ 4

Source: Google

★ 1

Absolutely horrible. I would not ever order from here again. Complete mess of the order and then when I returned I was told too bad, we do not replace orders. Very rude and inconsiderate manager! Not even just an employee, but a manager.

Source: Google

★ 4

Source: Google

★ 5

Source: Google

★ 1

Waiting in line waaayyyy too long! Very very slow service! I do not recommend stopping here unless you have all the time in the world, its ridiculous!!

Source: Google

★ 4

Source: Google

★ 1

holy awful service. waited almost 30 minutes just to order and they were soooo rude?? i get it’s probably not their dream job but come on

Source: Google

★ 1

Source: Google

★ 1

Ordered from here only wanted a fry and frosty. 2 items! Was charged for both and only received 1 item

Source: Google

★ 5

Source: Google

★ 4

Source: Google

★ 5

Amazing place to grab a bite from. They have a very kind team great and timely, as well as quick to fix there mistakes with a open heart, Huge props to all the managers too working hard all hours of the day to serve with a smile.

Source: Google

★ 4

Source: Google

★ 1

Terrible Greetings Unwelcoming Then Drive Thru Literally Moving Like One Person Is Running The Business Very slow on service and unprofessional bad combination

Source: Google

★ 2

my fries were burned. I requested sweet sour sauce And still received barbecue, This was very disturbing because I couldn't turn around and go back. And I don't eat any red sauces. The fries were terribly hard . It was.
Just 1048 am Lunch time is just starting and the fries are burn statis.
Wendy by capital and Humboldt

Source: Google

★ 4

Source: Google

★ 5

Source: Google

★ 5

I always love my Wendy's burgers and I'm a burger maniac.

Source: Google

★ 3

Wendy’s on 75th Street in Downers Grove offers the standard menu you’d expect, with food that’s generally hot and tasty. The service is typically friendly and efficient, and the restaurant is clean with ample parking. However, experiences can vary, with some customers noting issues with order accuracy and food quality. Overall, it’s a convenient spot for a quick meal, but there’s room for consistency improvements.

Source: Google

★ 5

Try the thin mint frosty. It's great!

Source: Google

★ 3

Source: Google

★ 2

The workers in the afternoon are severely lacking with their service. Was basically tossed my bag with no napkins or even a straw for my drink.

Source: Google

★ 1

Lines extremely lone like 45mins long this is sad hire more people it's a pain to even come here. Who is the district manger. This place is ran horribly. Yall need to hire more people. 45mins yall a working break is only 30mins usually. Why does it take the inner city so long ?

Source: Google

★ 2

The drive thru is a very slow process.
This is not a fast food restaurant.
It's slow food.
If you are in a hurry, go someplace else.

Source: Google

★ 1

Two days in a row I tried using the drive through it wasn't moving for 30 mins and was long wait ahead of me screw this place

Source: Google

★ 2

Customer service was ok the food was cold

Source: Google

★ 2

Source: Google

★ 5

Source: Google

★ 4

Love the frosty

Source: Google

★ 1

Poor service and food was serviced cold

Source: Google

★ 3

Source: Google

★ 5

Source: Google

★ 5

I love how patient they are. The food, be good and fresh. It's fresh, 👍 👌🏻

Source: Google

★ 1

Incompetent employees. Slow and disrespectful

Source: Google

★ 4

The food is decent most of the time. The service is poor most of the time. The flow of the drive thru traffic is decent as well.

Source: Google

★ 5

Source: Google

★ 1

Very slow drive-thru though it wasn't busy AND forgot my wife's meal entirely. I had to drive back again later to get another meal for her.

Source: Google

★ 2

Food gave me n my family food poisoning I recommend just cooking a meal instead of eating the foods

Source: Google

★ 1

Walked in the door, big spill no wet floor sign. Cashier was waiting on cash drawer, which took 20 mins.@least, why because the manager was having a smoke break. The employees working the drive through was talking loudly and cussing about their days..I watched an employee punch in @ the register with coat on and begin to take orders. That was it for me, I left!!!

Source: Google

★ 2

Honestly it's a hit or miss every time I go to Wendy's. Every time I go to Wendy's either the food is not fresh or the person serving my food is rude. If I get good customer service I get cold food if I get terrible customer service I get fresh food. If I get fresh food and good customer service my order will be wrong or incomplete. The breakfast on the other hand I will never order again. My opinion they should just stop selling breakfast food. And please stop selling the saucy nuggets... Soggy and disgusting.

Source: Google

★ 4

Source: Google

★ 5

We love RANDY!!! He is a great sells person and host. I was pleased to be there and made my friend and I feel welcomed.

Source: Google

★ 5

Randy the cashier made the whole experience awesome. Greeted me upon entry and was so kind. That man is going places!

Source: Google

★ 2

Ordered food and they didn't have half of it in inventory and took 15 minutes to get a number 1 with a baked potato.

Source: Google

★ 5

Source: Google

★ 5

I enjoy eating at Wendy's. The food is fresh and served at the correct temperature. The workers are professional and truthful. They always ask the customer what they would like and repeat your order to make certain your order is correct.

Source: Google

★ 1

Went because my kid wanted a specific toy from the halloween meal. We asked if they had it and they said yes. Staff was rude but I figured it was late and they’ve had a long day.

Then once we got our meals I realized they forgot our straws, gave the wrong dipping sauce in both meals, and gave us the wrong toy. Evidently they cannot do their jobs very well.

Source: Google

★ 1

Went to this Location 2 times for a Gift Card was told by a female in Drive thru they did not have any but when I called I was told they did have them, they were in the Back. This Wendy’s is Terrible! They need to find More Workers who don’t mind working and looking for things such as the Gift Cards!! I had to go to different Wendy’s which Helped me Greatly!!

Source: Google

★ 5

Source: Google

★ 5

Me and my wife we really don't eat out. Was this a one-time occasions were we actually went to Wendy's and it was tasteful

Source: Google

★ 1

Drive thru only and the service was so slow we pulled away.

Source: Google

★ 1

They always get my order wrong, and I hate that, then you say something & they get an attitude with you cause they messing up your order.

Source: Google

★ 1

Source: Google

★ 1

Food always takes forever to recieve. And food is always cold.

Source: Google

★ 4

Dining room not open as Google search states online for hours of service. 6:30 am- 12:00 am.

Source: Google

★ 4

Source: Google

★ 4

Source: Google

★ 4

Source: Google

★ 1

I ordered a breakfast burrito combo with a lemonade and an extra side of potatoes. Instead, they gave me a coke and forgot the extra side of potatoes.

I understand no one wants to work in Fast Food and these places are generally understaffed, overworked, with a weak talent pool to recruit. But this restaurant was fully staffed with employees everywhere and completely butchered the entire thing.

They consistently get orders wrong. It’s one thing to get my drink wrong, but to then not give me the food I paid for. I’m just so over spending my hard earned money everywhere when nobody cares about customers whatsoever.

Will not be returning, and I highly recommend you go elsewhere.

You could drive right up the street to Corner Bakery Cafe for basically the same price, way better service, and a higher quality product.

This is a horrible Wendy’s. Probably the worst one I’ve ever been to.

Source: Google

★ 1

The worst fast food service ever, I waited at the order box for over 10 minutes before someone even took my order, and then waited even longer to get my food. And even worse these employees are the creepiest fast food workers I’ve ever interacted with. As I looked back at the window as i was confirming my order was right, the worker winked at me and told me to call him???? So so so creepy. Running my appetite, rightfully so because the food is horrible quality. My lettuce was wilted to the point of being inedible, and chicken was almost all pink and chewy. Save your effort and just go to a different Wendy’s I haven’t been to the next nearest one but I’m so sure the service will be better than this creepy horrible place.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Always nice.
Fast service and accurate

Source: Google

★ 1

Bathroom is completely disgusting. Looks like it haven't been cleaned in months.

Source: Google

★ 5

Source: Google

★ 4

Source: Google

★ 1

Stopped in the Wendy's on E Capitol Ave. I went inside and ordered 2 "plain" double stacks. I noticed the receipt did not indicate "plain." I handed the cashier the receipt back, and asked for plain burgers. After a 10 min. Wait, bith burgers had the works on them. I didn't have time to wait another 15 mins., so I left the burgers on the counter and walked out. Been here before, keeps getting worse and worse. Stop somewhere else, or just stay hungry. Lost $7 dollars

Source: Google

★ 5

Source: Google

★ 3

Just Bought Chilli They Must Of Burnt It Because It was Black Stuff In My Chilli And It Taste Burnt
So I Called And They Never Answered

Source: Google

★ 5

Great food!

Source: Google

★ 2

Source: Google

★ 3

Just did drive through...
Nearly cold fries, but surprisingly sandwich was slightly above average lbvs
Still an occasional stop for me.

Source: Google

★ 5

Source: Google

★ 3

Source: Google

★ 1

Rude and unprofessional crew. Long wait times in the drive thru. Heard arguing through the speaker. When I received my food. My bun was hard, the employees reacted negatively when I asked for another bun. Food was cold. My nuggets were thrown in my bag. Close the store since the employees have attitudes.

Source: Google

★ 4

It was kinda slow but the food is always solid!

Source: Google

★ 3

Source: Google

★ 2

Wait time is always at least 15 to 20 mins.

Source: Google

★ 5

Source: Google

★ 5

It's a good thing. The food like they say it is fresh you just have to watch which manager is actually working that day. Sometimes the service is great and other times the service suck

Source: Google

★ 1

Source: Google

★ 3

Source: Google

★ 5

We did drive thru

Source: Google

★ 5

First day of snow this year in Wisconsin and I drop by to grab some lunch. I've been to 12 states this year, and by far this is the best all around Wendy's experience I've received in many years. Not only was the positive vibe in the building great, but you can tell that the employees work well as a team, in good spirits and productivity. So refreshing to see and feel as of late. Someone in the kitchen back there was cooking with love because I know it's just Wendy's, but everything was amazing. Thank you so much to the staff and keep it up. You are a doing a wonderful job and are a great example for businesses around you.

Source: Google

★ 5

Source: Google

★ 3

Spicy chicken sandwich slaps. Service is meh.

Source: Google

★ 5

Service here is always fast in my experience, and the customer service is great also.

Source: Google

★ 1

Will not eat there again. Dirty.food cold

Source: Google

★ 3

Source: Google

★ 1

All my food was cold and this ain’t the first time. I thought Wendy’s cooked to order

Source: Google

★ 5

Food was good and staff was very friendly.

Source: Google

★ 3

Source: Google

★ 4

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Wonderful

Source: Google

★ 1

Man eff this Wendy's on East Capitol frfr they are nearest my house and the absolute worse 😫 they piss me off each time 😤

Source: Google

★ 5

A good place to eat.
I mean the hamburgers taste like food and the staff are really respectful.

Source: Google

★ 4

Source: Google

★ 5

Service was great and the workers were nice and respectful.

Source: Google

★ 5

Source: Google

★ 5

Chicken biscuit is one of Wendy's best offerings. Light coating, chicken moist and flavorful, just the right amount of food. I chose the mango lemonade and it's a great taste, sweet and tart, to compliment the chicken.

Source: Google

★ 5

I moved here in July and I come to this Wendy’s every single morning they are so fresh with their food. They’re so respectful kind, and the food comes out in a timely manner. I love coming here and there’s a lot of places in Milwaukee I don’t like to go, but this is one Wendy’s you can go to be respected get your food on time and get fresh food five stars or 1000 for sure and to the lady in the front with the dreads at the drive-through, you’re awesome. She gives me my food every morning and she’s so respectful.

Source: Google

★ 5

Great Kind Reguards 😁👍🍔🌍🛸

Source: Google

★ 5

They let me in to use the bathroom while my grandson and ? Was in the drive through. The staff at the counter accepted my request. Thank you so much.

Source: Google

★ 2

Source: Google

★ 2

Is it possible that there's a trend among Wendy's when they hire people who just seem to not care about their job working in the fast food area can be hard but it must be understandable that wanted money is exchanged for goods and services you show me provide the best effort possible here I did not feel I receive that

Don’t come here food is not properly cooked

Source: Google

★ 5

Source: Google

★ 3

They were short on employees .the chicken sandwich was a bit dry.the fries were very good.

Source: Google

★ 4

Source: Google

★ 1

Staff was not good

Source: Google

★ 3

Source: Google

★ 5

Great taco salad

Source: Google

★ 1

Raw chicken bad service & very rude!

Source: Google

★ 4

The food always good to me 5he staff were goofing off alot prob. Board

Source: Google

★ 5

The staff at window had a bad attitude.

Source: Google

★ 1

9:30 in the morning and I received an old breakfast sandwich, sol old the egg had turned green. I made it to work so dissatisfied and disappointed. Wedges also were not fresh.

Source: Google

★ 1

Source: Google

★ 5

I ordered off doordash THIS IS THE BEST WENDYS I BEEN TO IN A MINUTE! Food was gone before i could make a review 🫶🏾

Source: Google

★ 3

Source: Google

★ 4

Source: Google

★ 5

The staff were incredible and nice to chat with.

Source: Google

★ 5

Source: Google

★ 4

Burger was a little overdone, but overall pretty great!

Source: Google

★ 4

Source: Google

★ 3

Source: Google

★ 1

Hard bread burger patties was over cooked or heated this was a waste of money y’all need to do better

Source: Google

★ 1

Source: Google

★ 2

Something needs to be done about this Wendy's. My husband was there 2 days ago. He said attitudes was bad, food was lukewarm, no lids at all on the counter. He ask for one the Manger lay it on the counter. Soda my machine was almost out. Sad for business

Source: Google

★ 3

Some good days, most just average/ bad

Source: Google

★ 1

My meat was still pink in the inside, cashier took forever to take my order then took 20 minutes to complete my order and still got it wrong, the restroom was nasty and the mop water had the floor stanking.

Source: Google

★ 4

Need better customer service. Except the older lady, she's good. Bread has been hard

Source: Google

★ 4

4 for atmosphere because dust and crumbs everywhere needs to be sweep and cleaned more

Source: Google

★ 2

Bun was stale AS USUAL!
Bad attitudes/vibes from most employee interactions.
Some are great, some are not.

For as busy as this place can get, I'm floored how the buns are ALWAYS so stale.
Dry and stale. Never fails.

Ordered a $6 dollar Biggie Bag. Total was $6.36
Gave the cashier in the window my money, $6.45, and she's asks, what did you order again??

Repeat my 6 dollar Biggie Bag order. (Dbl Jr. Bacon cheeseburger. Sweet & Sour sauce for my 4pc with a Coke)
She's calls the manager over (who's on the phone herself already)
And they correct their wrong. (Probably gave someone else the wrong order?)
So, I wait a few minutes and get my food.

Soooo, I get my food & drink right, it's all accounted for. Cool.
Ask the lady for some salt for the fries and she seemed up set with me? Lol
Asks me,what did you say??
Ooook.. I ask again.
Received requested salt packets...

DO I DARE ASK FOR MY .09 CENTS...
Soooo, I just stared at her for about 9 seconds and before she was just about to speak again....(just knowing she's gonna say something slick), I smiled and pulled off. LOL
Get back to the jobsite open my Jr. Bacon (now a TRIPLE for whatever reason) Cheeseburger and smdh.... Dam near a crunchy stale bun. GO FIGURE!
I'd trade that free meat patty for a fresh bun any day!

I literally give up on this Wendys!
I know it's one of their cheapest value meals but dam. The buns from last week or something?
And the .09 cents thing. It absolutely isn't about the change,but it's just how business works. Wendy's doesn't need my .09 cents donation.
The vibe I got was that, if I would've asked for it, it would've set the cashier off the deep end. Lol

Working at a drive thru must be pretty stressful. Dealing with all us wrong and petty hungry customers all day.

Source: Google

★ 4

Source: Google

★ 4

Drive through was slow

Source: Google

★ 4

food was hot

Source: Google

★ 5

That baconator is so dang good

Source: Google

★ 4

Got better

Source: Google

★ 5

Source: Google

★ 5

The key is just playing on a mic the food was not hot the burger was tasted old and the soda Sprite taste like water and nasty

Source: Google

★ 3

Source: Google

★ 3

Source: Google

★ 3

Source: Google

★ 2

Source: Google

★ 3

Source: Google

★ 1

Drive thru service time was 12 minutes. Drive thru cashier was on her cell phone when she gave me my food which was cold. And she didn't speak to me at all.

Source: Google

★ 2

Food was good but not fresh because my fries was warm. The drive thru was a long wait.

Source: Google

★ 4

Source: Google

★ 4

Nice place but the drive thru line be kinda long other than that it's pretty cool

Source: Google

★ 1

Was there way before closing, and at the drive-through, and they announced that they are only doing delivery orders, no drive through, and wouldn't take my order. Why would they refuse service at the drive through if I have money in my hand to pay and go? Because they can charge more and get bigger tips from delivery service, and the owner probably doesn't even know they're doing this. It's like they're trying to operate as a ghost kitchen when the boss isn't looking.

Source: Google

★ 4

Long wait in drive thru

Source: Google

★ 3

The workers could not keep up, wait time was way too long. Too many Chiefs not enough Indians

Source: Google

★ 5

Source: Google

★ 4

Drove thru, got breakfast baconator on a croissant instead of bun, I like eggs with yolk all these places use folded scramble egg. Would be better if the egg had yolk.

Source: Google

★ 3

Source: Google

★ 4

Source: Google

★ 1

They never make your food the way you want and none of the employees want to be there.

Source: Google

★ 1

Source: Google

★ 5

Source: Google

★ 1

food cold, out of all soda, not good overall

Source: Google

★ 4

Source: Google

★ 5

Source: Google

★ 5

Great place for chicken sandwich refresh hard bacon fresh lettuce Mayo on the bottom bun french fries with hot drink was super cold made-to-order yep I'll go back. Went today around 1:45 to 2:15 seat down clean store yep it was nice

Source: Google

★ 5

Source: Google

★ 1

Source: Google

★ 3

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 4

The burger was good but wasn't hot the burger don't be hot off the grill no more

Source: Google

★ 4

Source: Google

★ 5

Fresh chicken nuggets are bomb

Source: Google

★ 4

Good food, kinda slow

Source: Google

★ 3

Source: Google

★ 4

🥓 BACONATORRRRRRRR🥓

Source: Google

★ 1

I got food poisoning from this location on 12/22/2022!
Bought a number 2 (sausage, egg & cheese combo) at 7am. That was the only thing I’ve eaten since about 6pm the previous day and by 1pm I had terrible cramping, diarrhea and vomiting! Went to urgent care and it was indeed food poisoning. I couldn’t reach the store after calling about 20 times so I called the corporate office to report their tainted food in hopes no one else would buy it and get sick too! Shame on this location, I’ll be calling the health department next!!!

Source: Google

★ 3

The last time I was there the chilli beans were not soft. Biggie bags, 5 for $5 is the best.

Source: Google

★ 2

this Wendy's was dirty and not very helpful at all.

Source: Google