Wendy's

Oak Creek, 9053 South 13th Street, Oak Creek, WI 53154, United States | ★ 3.6 (844 Review)

📞 +1 414-764-6850

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Fast food restaurant Hamburger restaurant Restaurant

Description

Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

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Reviews

Sandy B

★ 2

Slow food. Very slow. Not a fast food place.

Source: Google

Rob S

★ 1

If you can set aside 25 minutes to get your order placed and another 10 to get it, more times than not incorrect, than this place works.

Source: Google

Sheila Brookins

★ 3

Started lunch at 1028. Waited 10 minutes in drive thru for chicken wrap. Rude girl at register. Instead of apologizing she said her clock said 1031 wven though national clock was 3 minutes slower. That wasn't the main issue the waiting lost them customers. Others infront of me left. She could of cared less. She should of moved the big order up and taken care of the rest.

Source: Google

Amadelmo Juarez Chong

★ 5

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Lisa Girmscheid

★ 3

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Marybeth Pfeffer

★ 3

I think they just need more people working during lunchtime

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Suzanne Bailey

★ 4

Always a good fast food chain! The place to go if you're craving for a good burger sandwich.

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James Mouton

★ 2

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Jennifer Waite

★ 4

People at the window were very friendly. The only issue were fries but the rest of the meal was good fast food

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javier cordero

★ 5

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Kristina Frisby

★ 3

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David Cortez

★ 5

Everything was good I put 3 stars on atmosphere I feel it's a secluded area but really good ppl very helpful would eat here again

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Jon

★ 5

I always come for the same triple baconator at dinner and they always get my order right. Idk his name but the guy running the window weeknights knows how to keep a wendys running good 👍🏼

Source: Google

Guillermo Reyes

★ 5

All fresh . Rarely happens in others establishment

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Mathew Savola

★ 1

Stood at the counter for 5 minutes with no one else in the store. When I said something, the old guy standing by the fries turned around to look at me, yelled for someone else, and turned back around to do nothing again. We left when no one else showed up.

Source: Google

Clarance Neely Sr

★ 3

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Jason Stalbaum

★ 5

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MOHAMMAD ASSAD

★ 1

Very disappointed with my experience today. On July 1st around 5:30 PM, my order was taken incorrectly, and when I politely pointed it out, the employee responded with hostility, denying the mistake and speaking in a very unprofessional tone. The staff did not appear clean or sanitary, which is especially concerning for a food establishment. I also raised my concern with the manager on duty (Adriana), but unfortunately, she dismissed it and did not seem to take the situation seriously. Poor customer service and lack of hygiene—definitely won’t be returning.

Source: Google

Philip Melk

★ 5

Had a problem but they made it right when I came through the next day

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Daniel Wessell

★ 5

Honestly wish all fast food restaurants were as professional and delicious as this Wendy's location was tonight! I live one town over in South Milwaukee and I wish just one fast food restaurant here was nearly as efficient and again as delicious as this burger was from this location! Kuddos to that team, my dave single was the best burger I've had in a long time and you know what it looked exactly like it's picture on the menu! Thanks again Wendy's Oak Creek - Ryan Rd!!

Source: Google

atwaanw will

★ 3

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Laura

★ 4

Burgers were well-made and very fresh. Staff were pleasant and competent. My regular chocolate Frosty was perfect!!!

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Bobby Layne

★ 5

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Kurt Klippel

★ 1

Normally is good service but tonight waited in drive thru for 10 minutes and finally just left after making it to the order kiosk and waiting for a few minutes with no greeting or acknowledgement

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Paul Mihajlovich

★ 5

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Shawn Sabinash

★ 4

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Heather Chapman

★ 4

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Theresa Cortez

★ 4

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demetria denisiuk

★ 5

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Tonia

★ 3

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Chuck Nelson

★ 2

Way too much mayo on the burger

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Rochelle Owens

★ 5

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GB

★ 5

One word: Frosty!

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Lucy Perry

★ 1

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LaRay

★ 5

The food was great, the people were great but unfortunately we sat in the dining room and we sat down the steps inside so we could look out the windows and after we were done eating I noticed several cobwebs above me.

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Santino Bongiovanni

★ 5

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Emily Ratka

★ 3

I understand the drive thru can be busy but we weren't greeted and we waited for a hot min (which I do understand) they also forgot our frosty which we went back in for. Everything else was fine.

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Michael Primmer

★ 2

Guy at counter had no clue and person over seeing him was ridiculous! 2 customers in front of me got wrong stuff and guy behind got wrong nuggets and I got to my semi tractor I didn't get my nuggets! Absolutely last time!

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Rafael Galos

★ 2

Seems like the employees get upset when you walk in and make them work at their job. 🤷‍♂️

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Momo4Lyfe

★ 4

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Alesia Hawkins

★ 2

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Mark Norville, MBA, CMA, CFM

★ 2

Always be prepared for a long wait

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Cheyanne Nicole

★ 1

They suck they’re never opened. They always have the excuse that they’re shorthanded, but it’s been like a year since they say that it’s kind of bullshit. They delivering the fire all the staff there and just get new ones ‘ cause they’re garbage.

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Melvin Powell

★ 3

The dining room is freezing 🥶

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Juan Hidge

★ 5

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Chris Beesler

★ 5

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Jose Diaz

★ 4

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Antonio Rodriquez

★ 5

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Linda Muraski

★ 1

Ordered an Asiago chicken club sandwich; took one bite and threw it out. The chicken was microwaved, cold, dried and chewy almost inedible.

Before my order I used the restroom which had zero toilet paper.

Staff was overwhelmed with grubhub orders.

Source: Google

SAG

★ 5

Chili, nuggets and baked potato were fresh and yummy

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Jared Anderson

★ 5

This is probably the best wendys in the whole Milwaukee area

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AG Lopez

★ 5

I have become hooked on frosties.. The new (well new to me) Carmel thing is incredible for the car driving task.

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Teri Thurner

★ 5

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Katie Harvey

★ 4

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Melanie Ricchetti

★ 3

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Carrie Altenberger

★ 5

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Matthew Bixler

★ 5

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antoine anthony

★ 4

Great place

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Richard Seastrand

★ 5

Love the new breakfast burrito.

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Raul Garcia

★ 3

Decent service and food. Heating it up seemed rushed, so it was a very warm, not hot.

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keegan fay

★ 1

The person at the drive through was very rude, they were arguing with the customer ahead of me in line. Very rude voice over the mic. All my food was wrong. Waste of 8 bucks.

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King JZer0

★ 1

Got food poisoning from here from chicken nuggets and fries like come on

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Mike Walker

★ 5

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Damaria Lindsey

★ 2

Didn’t get what I ordered but couldn’t change it because I pulled off and had gotten too far

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Seth Barton

★ 1

The drive threw ladie she rude and doesn’t know how to treat customers at all she keeps interrupting me while im ordering

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Dr. Shontina Gladney (SGGNGROUP COM)

★ 5

Always fresh fries, great customer service, and you will not burn a tank of gas in their drive-through.

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Patti Dale

★ 4

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Kyle Bareta

★ 5

Food was warm and tasted great. Service was quick

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Logan Robert

★ 5

Not sure of his name but I came at 1130pm on August 22nd and you could tell the man working at the window was tired but was so unbelievably polite and patient. Great guy, as most fast food workers, especially this time of night are not always pleasant, so shout-out to him.

Source: Google

Kristina Orr

★ 5

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Jen B

★ 3

Staff wasn’t super friendly, but we got our food fast. Their restaurant was clean. Combo meals are expensive there for fast food

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Shane A.

★ 5

They are a great late night stop for us on the way home from the HD Rally.

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Candida Grano

★ 4

Fast transaction

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sergio resendiz

★ 5

Friendly staff and food always taste good.

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Cass Marie

★ 1

One of the WORST burgers I've ever had. I swear the food gets smaller and worse each time I give Wendy's another try. This is the meat they use for the chili usually. I was a manager years ago I would never have served this to a guest. Dry and stiff!

Source: Google

Meaha Jay

★ 1

Your food just might be cold or old 🥶 I've had cold food from them more then 1 time now,I'm done.

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Johnny Back

★ 5

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Brenda Payne

★ 4

Very clean restaurant so you could eat there

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jimmy Conway

★ 2

The meat was really small one the $5 biggy bag.... Come on now the old ladies add back in the 90s..... Wheres the beef.... Well now yall at this one stink........

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Bulent M

★ 1

Lobby is closed during the day. Don’t waste your time.

Source: Google

HOTSONS Motorsportz llc

★ 5

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Sam Stratton

★ 5

Pretzel bun bacon cheeseburger. Enough said lol

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David Collado

★ 5

I just ordered the new fruity smoothy and it was tasty. The lady cashier was witty, friendly and talkative. Good experience overall

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glen boettcher

★ 3

It's fast food. Fries were really good today.

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Marcelino Gonzalez, II

★ 5

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Antoinette Lyte

★ 3

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T T

★ 3

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jessie pinson

★ 5

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Matthew Preston

★ 1

All lobby doors locked at 9am. You are at a truck stop! You only serve to people in cars? Make the trucks stop supplying this place then you won't be able to service anyone. Very disappointing.

Source: Google

Trucking With kingfish (Trucking with kingfish)

★ 4

It’s a Wendy’s not much i can say that hasn’t been said, it’ll work while on the go

Source: Google

Joel Miller

★ 5

Friendly staff, quick service, and most importantly they got the order right 😃

Source: Google

Ahmed Alsallami

★ 1

About 8:25 p.m., I was at Wendy's. Despite my slight accent, I can always connect with people. I was attempting to get a burger for my coworker. The middle-aged male African American employee taking my order at the drive-through was quite unpleasant and annoyed with me. Even though I was being extremely explicit and my staff attempted to help as well, he claimed he could not understand me. He refused to serve us and ignored us. Since I never experience problems like this and was prevented from ordering food due to an accent barrier, I felt that this was discriminatory. This is against Wendy for hiring people without doing a comprehensive background check on them, in addition to the employee. There has undoubtedly been an ethical transgression by the staff member.

Source: Google

Lawerence Whitmore

★ 4

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Mike Lehman

★ 5

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Wendy Ryan

★ 4

Surprised by the quick service and friendly workers

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Paul Campbell

★ 4

Ordered 12 breakfast sandwiches at the window and they had them all ready in less than ten minutes. Friendly service. Seeing some good improvement in service at this location.

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Maria Petit

★ 3

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Justin De Fiblander

★ 1

Why is the lobby NOT open at 9 am??? Someone crack the Dhamn whip at the employees. You're being reported to the headquarters. NO EXCUSES NO EXCEPTIONS. 6:30 AM TO 12 AM.

Source: Google

Santos Trevino

★ 1

They say they are open and they are not 3rd time this happens to me

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Kirt Donaldson

★ 1

Okay for the price

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Ryan Spencer

★ 1

Service was incredibly slow. It was not ready 45 minutes after I ordered, and they told me it would be at least 15 minutes longer. I had to leave my food because I couldn’t wait the excessive amount of time requested. Restaurant staff was unapologetically glib about my issue and offered no resolution. I made it clear to them that I will be taking my business elsewhere in the future, and they literally laughed in my face. Do yourself a favor and avoid this Wendy’s.

Source: Google

Kyle W

★ 5

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M Wilson

★ 4

Very clean bathrooms and nice smelling. Cashier was quick and polite. Food was hot and lobby was clean. Nice job. Loved the Panko Fish sandwich

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GT

★ 5

Such nice workers!

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Justin Dose

★ 3

Good service, but it's a Wendy's.

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aka JOE LUIS

★ 1

The hot potatos were so awful!!!! Then they acted like they lost the potatos so bad experience!

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Carlos Martinez

★ 1

7:30 am and remain closed 03 07 24

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Jacky Chen

★ 4

Great deal on their app. Dave's single is pretty tasty

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Michael Wankowski

★ 5

A "five-star" experience this evening.
Food was hot and tasted good.
Staff was very pleasant and on top of things.
The entire place was very clean !

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Jamie Danzer

★ 5

Drive through order on our way to an event. Food was good.

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Roxie M.

★ 5

Hamburgers, cheeseburger, French fries, salad, frosty, chocolate ice cream. All the cool things for an enjoyable kids party.

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CTINE V (CTINEBRANDY)

★ 5

clean , hot food service ppl kind & went out their way

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Nancy Green

★ 5

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nick conover

★ 5

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Barbara Smith

★ 2

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Shawn Robak

★ 4

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Katherine Finegan

★ 4

About what you expect from Wendy's. They have good salads.

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Steve Hildebrandt

★ 4

Another one of junior Bridgeman's enterprises had to wait more than usual. Just a place in order looks like the place could use an update. Food was decent.

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Finn Rogers

★ 3

Staff was nice. Bit the food was not great, and it was not very clean.

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eric blalock

★ 1

Mold on bun

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Richard Buss

★ 2

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olivia webb

★ 1

very rude employee who took our order. had an attitude right off the bat, said she couldn’t hear us so we spoke louder then she said we don’t have to scream at her.

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Andy Congdon

★ 5

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Ron Karl

★ 4

Always good food; but my have the prices gone up!!! Thanks federally driven inflation.

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Zonati Martinez

★ 5

La cajera en el turno de la mañana es un amor siempre una sonrisa y muy amable.

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Ashley Alford

★ 1

Terrible experience, got a flat tire while on lunch break and no apology/ sympathy from Management. Jus terrible customer service

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Yaritza Rosa

★ 5

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Michael Foster

★ 3

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Carey Grayson

★ 3

It's Wendy's.

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Marisa Wagner

★ 1

Closed before closing hours and would not serve us

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Ryan Kroll

★ 1

I said no cheese. They are also rude. No dinning room. Tha fack

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Tiffany Pease

★ 3

Lobby is kinda dead drive thru is always crowded gave us wrong and missing food on a couple occasions manager didn't care made me pay for there mistake and had a ugly attitude. But foods good fries are a little cold alot to

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David Herrera

★ 3

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Raul Velazquez Camarena

★ 1

Lobby isn't open and there's zero indication of this. Other reviews say it's been like this for weeks, you'd think they would at least put up a sign on the door.

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Jemel Veasy

★ 3

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Steven Kelly

★ 5

Another great Dave's Single Combo. Never disappointed.

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Damarrea Lee

★ 5

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Jalinett Figueroa

★ 5

I am extremely surprised that late at night this Wendy's has such fresh salads and fresh chicken. They have packed the dressing, the croutons, the cutlery so beautifully.

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DOC HIPHOP

★ 5

Great Kind Reguards. Great Customer Service 🤩👍🍔🇺🇸🌍🛸

Source: Google

Will Perry III

★ 1

The inside dinning has been closed for weeks and I can't ever get food because I drive a coach bus for work, so I can't go through the drive through. It's been very frustrating cause all I want is a strawberry frosty. The drive through is open though.

Source: Google

Ben I

★ 1

Insane long and slow drive thru lines late at night sometimes 25-35 min in line. It's fun to see all the cars that leave the drive-thru line though like u lose that much business. Easily hundreds of dollars each night and not hire an extra employee to speed it up 😂😂😂

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V Smoot

★ 5

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Debra Turner

★ 2

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Shell Baker

★ 2

It's not clean your feet stick to the floor

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wanda jenkins

★ 5

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Shanell Hendricks

★ 3

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Junior Xeem Vwj

★ 5

Very good service. Food took a while and the cashier said I could sit and she'd bring me the food when ready.

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Gen Med

★ 5

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Marcin W

★ 3

Cold coffe.

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Mr De Jesus

★ 4

They are always understaffed.
Great team if employees but overwhelmed at peak times. Be patient.

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Hamed Hegazy

★ 5

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John Primacio

★ 2

Got my order wrong in drive threw

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Travis (Doughboy_Food_Reviews)

★ 4

Jr. Bacon Cheeseburger: As a teenager there was a Wendy's just down the street from our house and one ramification was the Jr. Bacon Cheeseburger (JBC) became a staple in my diet (usually following after school sport practices). I've since moved on to bigger and better things (including burgers), but for National Cheeseburger Day Wendy's was offering the JBC for only $0.01 with another purchase, so I figured there was no better time to reacquaint myself with this high school sweetheart. Unmodified, the sandwich contains fresh beef, applewood smoked bacon, American cheese, crisp lettuce, tomato, and mayo. Even though I think the sandwich has gotten smaller since the early 2000s (I know I have not gotten any bigger), it still hits. I was immediately reminded of all those late-night Wendy's runs as a kid. For a value sandwich there's a surprising amount of crispy bacon. The bun also impressed me as it had more flavor than I anticipated (sort of reminded me of an egg bun or maybe potato bread). The combination of mayo, cheese, and meat really packed a punch. Although I like tomatoes, I'm not a fan of them on burgers so I tossed that into my salad. I'm not going back to getting this burger multiple nights a week, but I probably won't neglect it as long as I have. Doughboy approved.
My Favorite Burgers From Wendy's:
1. Dave's Single
2. Jr. Bacon Cheeseburger
3. Double Stack
Doughboy_Food_Reviews

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James Bushor

★ 4

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Christian Bierwagen

★ 5

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miriam boyd

★ 1

I ordered 2 honey butter chicken biscuits on a croissant add egg and cheese. I was given 2 maple chicken croissant with bacon. No honey butter but maple. We don't eat pork. I paid extra for it to be how I ordered. Let's not talk about the rude lady that took our order all while wiping her nose and not washing them. Everything but the the French toast sticks went in the trash!!!!

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The Eclectic Empath

★ 5

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Josh enoch

★ 4

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ODAon BF4

★ 5

My go to wendys. Love the burgers. Tried a baconator for the first time yesterday and wasn't impressed. Bacon was a bit over cooked and hard for my liking. Service is always great. Everyone is very nice and helpful

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Samantha Nelson

★ 5

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Mary Ann Shuman

★ 4

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Abby

★ 3

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Tim Johnson

★ 5

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Pedro Burrito

★ 5

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Nicolle Chavez

★ 4

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David Potts

★ 3

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Robert Barnes

★ 3

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QuatreMontanaWinner

★ 3

Closed inside before 8. Doesn’t make sense.

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David Bishop

★ 4

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Timothy Jones

★ 1

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ROHNDI REESE

★ 5

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Patrick Martin

★ 5

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Eric Petersen

★ 3

Typical Wendys, drive thru has a super tight turn that can make it hard for bad drivers to get to the speaker.

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Dana Devlin

★ 3

Average. Fast food. Fairly fast service. Gross to have them siphoning the soda machine while you're eating

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Luis Castro

★ 4

It's my go-to burger place if I am in the mood for it. I find the burgers are if better quality than the other two places.

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Angel Samperio

★ 5

Great Staff! Great Service!

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BAD CAMARO

★ 1

I went about an hour before close. Baconator meat was old, hard, dry and could tell warmed up to the point of near untouchable when I arrived home. The Bacon was broken in small rock hard pieces near black. Then the premium chicken sandwich.... 2hrs old is my guess. Rubber, hardend edges, soggy lettuce and went straight to the garbage with both. Pure b.s. Entire night shift, management included should be fired for serving that as an edible meal worth 20 bucks. Considering reporting to the health department after being served this to eat.

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John Bryant

★ 2

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Zulia Diaz

★ 1

I ordered a sausage egg and cheese croissant and the bread was moldy

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Randy Eades

★ 3

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Dean Hervat

★ 4

Best Wendy's I've visited. It was clean inside and out. Food and service was decent. One complaint is that multi-choice drink dispenser. Yes, choice is fun, but it's one at a time and a hesitant customer held us up for longer than you'd think. First world problems I know!

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goutham kolli

★ 4

The tabled could be cleened....people left no one cleaned the tables ..there were more then few...you have to wonder where the Manger is ..

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Benjamin Spargur

★ 3

I like Wendy's for great food however our burgers were just overpriced sliders.

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Azrael's Mercy

★ 3

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Myster Max

★ 2

Bathroom stinks. Made me lose my appetite.

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tim valentine

★ 5

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Brian Mars

★ 5

Good Wendy's!

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Daniel Adam

★ 5

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Cassandra Hoefke

★ 5

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Bruce Nichols

★ 5

They have the most same tasting Chill every time I eat it !

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Scott Naish

★ 3

Not sure if we'll ever go back to that location. Food was cold and the service wasn't all that great. We had an order for a Jr bacon cheeseburger and 6 nuggets it took 15 mins and no one was even there.

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Luitondo

★ 4

Not the fastest drive-through, but friendly people and the food is always been fresh. So, no complaints.

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Raquel Vega

★ 4

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Rick Fink

★ 3

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Eva Gonzalez

★ 4

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Holly Gray

★ 3

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Jillian Buttke

★ 4

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Steven valentin

★ 1

My food is always cold and most of the time the older lady in drive-thru always sounds depressed and some of the staff needs to learn how to wash their hands and u dwr their nails.

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Herbert Lewis

★ 5

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Stephen Sullivan

★ 3

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